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    AT&T Store

    3.1 (144 reviews)
    Open 10:00 am - 8:00 pm
    Updated over 3 months ago

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    At home cell phone activation on iPhone 15 pro
    Kristine A.

    I'm really happy with the customer service at this store and the knowledge each rep has about the devices. I came in at 6 pm (one hour before close) to possibly upgrade my phone to the iPhone 15 pro. No appointment. They had everything I needed and asked me all the right questions. Sergio was really helpful. He gave me price differences if I were to buy the phone outright vs upgrading. As far as accessoires goes, he didn't upsell me but gave me what I needed. Such as just the block for the usb c cable. He asked what car I had to know if I needed anything else, but I told him it's already equipped with a wireless pad and usb c ports. Got the phone and he provided me with easy instructions in what to do when I go home and how to start transferring my data and activate it. Came back next morning to give them my old iPhone 12 Pro since I decided to do the upgrade program for 3 years. Daniel was with a customer but he excused himself to get me checked in. I waited less than 5 minutes or so. Again, I was a walk- in. He easily helped me complete the transfer as I gave him my old phone. He went above and beyond and also helped me pair my Apple Watch since I was having issues. And again went above and beyond to adhere my screen protector on my phone. Overall most of the reps I encountered there were very customer service oriented and friendly. I give them an A++

    New Apple Watch
    Charles P.

    Outstanding service from Jenn! This store is very clean and filled with the latest toys I highly recommend!

    Business Card
    Matt R.

    Jennifer Johnson gave me the best customer service by making sure I understand and explain me all the Fees and Features im paying on my account. Also giving me the best options and price that works the best for me. Thank you!

    Albert Almeida went beyond to set up my 90 year old mothers Apple Watch and Phone. He is so sweet and patient with her. It's so important she understands how these devices can support her living alone. This official store is huge and stocked full of all apple devices.

    Staff meeting during open hours
    George M.

    This store is terrible. Waited over an hour past our appointment time only to see most of their staff file out to the parking lot for a staff meeting. We were called in at 30 minutes only to be told "oops, we made a mistake, just a few more seconds". Yeah right! ATT should close this store. Looks bad for the company.

    iPhone 12 ProMax and power adapter

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    Manager

    We are so glad to hear that! Hope to see you again soon!

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    4 years ago

    Waited around for an hour and 45 minutes to find out that they couldn't help me Stole one of my cell phones from me and won't give it back

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    8 years ago

    Fast, friendly service. We needed a small SIM card for an iPhone 6s. They installed it and we were out of there in less than five minutes!

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    Page 1 of 4

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    Review Highlights - AT&T Store

    Journee greeted me at the door, asked me what I was looking for, and immediately delivered to my needs.

    Mentioned in 4 reviews

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    Boost Mobile

    Boost Mobile

    2.3(3 reviews)
    3.0 mi

    Trying to pick up a package from this UPS Access Point is difficult. They have moved their address…read moreto around the corner building number 507. The phone number they have you call is full of messages and cannot receive any more. Their sign out front says "will be back in 30 minutes" set at 9:30 AM oddly enough as I was picking up my package at 1:30 PM. After a 20 minute wait, and a few customers knocking on the door and leaving in disappointment, a woman comes back to the store to tell me that she was just getting some groceries. She says they are moving locations and should be completely set up in a few weeks from this review date. Something is not right. I don't think Boost Mobile would leave a storefront under construction under the supervision of one employee. Someone is not showing up to work and it is at cost to the customer. Note that this same incident happened in September too according to another reviewer. It is now December. This is an ongoing problem.

    This place should not be a UPS access point! If I could…read morebring it down to zero stars I would. 1) I had to pick up a package there dropped off by UPS at 2pm on Friday 9/16/17. I get there at 2:20 and the outside sign says it's open but the doors are locked, there's no one inside and it even says on the sign outside that it's open from 10:30am-5:30pm Monday to Friday. I come back at 5 pm and now they shut the lights off and the signs too. This is ridiculous. 2. It's Saturday. The hours are from 10:30am-3pm. I get there at 12pm. Same ridiculous thing as the day before. One advice for the obviously lack of management of this place. Take out UPS Access Point if you can't at all even honor your own store hours. Or maybe hire more people because the person that manages this place leaves and closes the store whenever he/she feels like it. I've seen 50 people try to knock on the door at this place and this this absolutely ridiculous. Like no excuses. Lack of communication and you could at least clean your voicemail box because it's full when I was trying to call.

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    Boost Mobile - All Kinds Of CellPhone Cases      " ON SALE "

    All Kinds Of CellPhone Cases " ON SALE "

    Boost Mobile
    Boost Mobile

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    Alfa Cellphone Repair

    Alfa Cellphone Repair

    3.8(11 reviews)
    2.1 mi

    My dad used to say, "A penny saved is a penny earned." This little neighborhood shop (520 Broadway,…read moreVallejo) saved me a thousand bux and change. I've waited a day to make sure that the phone continued to WORK LIKE-NEW; it is. The phone was apparently circling the drain, function after function were going glitchy. The speaker stopped working altogether, the phone was dropping calls or declining to make calls altogether - "CALL FAILED" was it's mantra! I checked it in with Mister King and in a few hours he had it up and running smoothly. I was all set to go give APPLE more than a thousand bux for a new one: $80.00 and like I said, "LIKE NEW!" Thank you sir.

    Replaced Samsung A71 screen that had been cracked. Business address is 520 Broadway in Vallejo…read more After King (owner) replaced screen the phone stopped working properly making calls and texts. Rather rather than taking responsibility, King told me every excuse in the book which included his hardships and financial situation. As a customer standing in front of him with a non-working phone, this was the last thing I wanted to hear. I asked that he replace my original phone, now that it was useless, after his repair. King to refused. Not only that, but he began throwing a temper tantrum throwing boxes and slamming the service counter with his hand as a child would do right in front myself and a patron waiting behind me. I received a refund for the screen replacement but was now out of a perfectly operating phone which I need for my job and life. King was the cheapest, fastest and most informative of the 3 businesses I got quoted for the repair, however in the end I regret my choice to give my business to A&M. Had King taken ownership of his repair problem and was able to keep his emotions in check I would not be here writing this review. Vallejo, in general, desperately needs some high quality businesses people can count on. It's just too bad we have this instead.

    Photos
    Alfa Cellphone Repair
    Alfa Cellphone Repair
    Alfa Cellphone Repair - !Bring own phone,No Hidden Fee,No Activation Fee, Enjoy H2o Wireless.Monthly Plan 20/30/40/50.

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    !Bring own phone,No Hidden Fee,No Activation Fee, Enjoy H2o Wireless.Monthly Plan 20/30/40/50.

    AT&T Store - mobilephones - Updated May 2026

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