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    Kohl's

    2.7 (100 reviews)
    Closed 9:00 am - 9:00 pm
    Updated 1 month ago

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    Kohls price match policy
    Mackenzie C.

    I don't shop at kohls very often but decided to today to get an item that I needed for tomorrow. I found that online it was priced nearly $15 cheaper. When I asked to price match the associated states kohls has never priced match. However, on the website it states they are supposed to price match. Very unfortunate experience at this location, would not shop here or at kohls with the lack of understanding

    My mom wanted this InTempo blazer in XL
    Tamara T.

    This Kohl's is up in the mountains practically, off the 210 freeway at the Commons in the land of Up. I love this location because it's got a great view of the valley and the mountains behind it, but also because it's at the west end of the shopping center which means lots of parking. Also, the store is big, clean, organized and has a ton of new styles for women. They also have a Sephora. I enjoy this Kohl's more than the one in Ontario for sure. Definitely stop in as they have cute clothes and shoes!

    04/23/22
    Jasmine A.

    Visited on Saturday, 04/23/22 for the first time. I haven't shopped at Kohls in a very long time. Family and I were around the area (plaza located in Upland) and decided to window shop after shopping at Target. There were a lot of sales in this particular location! I even signed up for a Kohls account so that I can accumulate points for rewards and other great savings/discounts in the future! I purchased long-sleeve shirts for $3!!!! Highly recommend!

    Patty G.

    Cheri - customer service cashier was not only professional but super bubbly and personable with my 2 year old toddler. We need more representatives with kind and lovely personalities like Cheri. Please congratulate and promote her so that she understands her value at your company as a frontline employee.

    Amazon returns done here
    Omar A.

    This review is for the Amazon returns service here. I recently had to return something that I purchased on Amazon but I had mistakenly thrown out the box it came in. So while I was going through the return process on their website I noticed that it had the option to return it at a Kohls store. I was like, "hmmm...what's this??" I mean, I had vaguely heard about it but didn't ever think I would need it. Well here we were... I was suspiciously cautious about the words free packing and shipping but said, "ya know, what the heck lemme try it!" So in I went on a weekday afternoon after work. I strolled up to where the big signs pointed me to the Amazon station and found two people in line. I got in behind them and awaited my fate. It was rather quick but could've been quicker. One person had two separate returns and the other was taking their time in talking to the customer service rep. It felt like the dmv scene in Zootopia with the sloths. Ok it really didn't but it was a slowww pace...not because of the service reps but because of the annoying customers. Anyways, my turn came. I showed them the bar code in my phone. They scanned it. Took the item. Gave me a receipt. And I left. A couple hours later I got a message from Amazon and the refund was complete. I left and am happy. The end

    The juniors section is partially seen here
    Karen C.

    This Kohl's is really a five-star, compared to any other Kohl's that I've been to, especially in Southern California. The dressing rooms are fairly clean. All the floors in general are clean and well kept. The items are organized appropriately on the hanging racks. Probably the most impressive thing about this Kohl's is if they have such a huge selection. I would only go to this Kohl's if you actually want to buy items. I've gone before, looked at items and then been to another Kohl's to try to purchase them, and they don't have those items at the other Kohl's. For probably in 20 miles every direction, this is by far the best Kohl's store around. Additionally, the staff are always very friendly and very helpful. It seems that they have been working at this Kohl's for a long time and enjoy their jobs. I definitely recommend shopping here for some good deals and a comfortable shopping experience!

    5 Toddler? 5M? 5T?
    Danny C.

    UPDATE: Dec 4, 2019 I ordered an item from the Kohls website: toddler's shoes. I ordered size 5T for a 5 year-old and when I picked up at the store, I was surprised to find a tiny shoe that would barely fit a one-year-old. This is on the assumption that "5T" meant 5-year-old toddler as with all clothing items such as shirts, pants, shorts, etc. Those who have shopped for kids apparel will know this. I went back to customer service and asked them if they can exchange it for me for the appropriate size I ordered. I was told they cannot find it in their system and told me that I can head over to the kids shoes section to find one myself. I arrived at the kids shoes section and it was a mess and HIGHLY inefficient. There were shoes that had price tags (apart from the MSRP printed on the box - how am I supposed to know if there is any sale or price discounts applied to the item?), others did not. Boxes on the shelf were not ordered on the shelf properly in the sense that there was absolutely no way to find what I was looking for. Sizes were out of order that had absolutely no correspondence to what is in the box - a size 2.5 was in a large box while a size 11.5 was in a smaller box. To make matters worse, two boxes could have the same EXACT label with the same EXACT model number but a TOTALLY DIFFERENT shoe inside (wth??). And then there were confusing large numbers with letters on them such as "5Y" or "12K" ...are these a model series? A design? In addition, there were no specific design arranged by columns - absolutely no order to anything. And this did not only apply to the under-armour, but to the Nike's, the OshKosh, just to name a few. The only thing it was separated by is by how the outer box looks. Why can't there be a standardized system? Such inefficiency. Customer service agent Karlie was polite and knowledgeable when I returned the item.

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    8 years ago

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    10 years ago

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    8 years ago

    Never will shop here again. the return department is horrible, the cashier's are clueless. I've been in line 45 minutes.

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    9 years ago

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    12 years ago

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    11 years ago

    They always have one cashier on the registers so be prepared to wait in line for a year and a half.

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    9 years ago

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    8 years ago

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    15 years ago

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    14 years ago

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    10 years ago

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    12 years ago

    Great shopping, but the lines are always unreasonably long. I have left due to the wait many times.

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    14 years ago

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    Page 3 of 3

    Ask the Community - Kohl's

    Review Highlights - Kohl's

    Went to customer service and found the friendliest most willing person I ever come across in a kohl's.

    Mentioned in 4 reviews

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    Xerxes for Gents

    Xerxes for Gents

    4.9
    (68 reviews)
    5.0 mi
    $$$
    31 years in business
    Luxury

    We are so happy to have purchased the suits for our wedding from Xerxes for Gents. Arman, Kourosh,…read moreand the entire team were very helpful with answering our questions, giving us advice, and helping us make the best decision for our suits. On top of that, Arman offered to come to the venue, Padua Hills Theatre in Claremont, on our wedding day to tie our bowties. I highly recommend Xerxes for Gents if you are looking for personalized service and great quality. LGBTQ+ friendly Photos by Judy + Gavin Photography.

    Got a suit. There was a mistake by the new sales guy and he gave me wrong info on the particular…read moresuit. I bought it with the info he gave me. It ended up not being correct. I was disappointed and upset with my first experience. Arman contacted me and offered a full refund. I was taken back. No excuses he just said "I'm going to take care of you, don't worry. I'll give you full refund." No excuses, no sales tactics, just a call saying he's going to take care of me. Just wow. I ended up loosing the pants to the suit. Because how he handled all this, I was going to just go purchase another pants. But he ended up giving me a full refund anyway and told me to keep the top because I can still make an awesome wardrobe with it by pairing with different color bottom. He was right. I ended up buying a suit I wanted from him. I mean how can I go somewhere else at this point. Although it wasn't even an expensive suit that I purchased, he treated me like I was his VIP client. They say people don't remember what they say, they remember how someone made them feel, Arman made me feel like he REALLY cared. I haven't been this impressed by a business in awhile. What a pleasant surprise. From dissatisfied person who would never go to him, now I'm his client for life...

    Photos
    That's me. With his suit.
    That's me. With his suit.
    Our model, Joey. All your senoir photos looked so good. Congratulations on your up and coming graduation!
    Our model, Joey. All your senoir photos looked so good. Congratulations on your up and coming graduation!
    Dress shirts and slacks

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    Dress shirts and slacks
    Kings

    Kings

    4.7
    (62 reviews)
    5.9 mi
    $$

    I dig this place. Unique clothing from hipster, retro to skate vibe. Cool shoe inventory you can't…read morefind elsewhere. Staff is amazingly friendly. 5 stars

    Kings is one of the few last bastions of streetwear boutiques, reminiscent of a long, bygone era of…read morestreetwear dating back to around 2009 to maybe the end of 2014. Nowadays streetwear trends have shifted, blurring the line between casual fashion and high fashion. It's made its way into high fashion, collaborating with major fashion heavyweights like Louis Vuitton, Gucci, Dior, Vetements, etc. to list a few. Kings to me is what pure streetwear is all about at its core. No bots, no asinine reseller mark-ups, no insane pricetags, no bullshit. Just tried and true streetwear styles from iconic streetwear brands that have withstood the test of time. I'm thankful Kings and others like it still exist (Proper, BAIT, Bowls LA and Union are both kind of). I say kind of because Bowls opens whenever they want and Union definitely has a certain audience in mind with the brands they carry. Anyway, maybe I'm looking back at the history of streetwear with rose-tinted glasses, but there's no denying that the fact that a place like Kings can still thrive despite the fact that a lot of boutiques I used to frequent have either shifted to online exclusively or just shuttered their doors permanently is respectable. The fact that you can still walk into a place like this and get some sick drip without playing bullshit games and waiting for drops or buying bots to cop shit is something I truly appreciate. The staff is cool as always and if anything, their selection has improved over the years and they've definitely stepped up (heh) their shoe game as well. Anyway, my very long drawn out point is that Kings is still king when it comes to finding streetwear locally with an excellent selection. They carry all the brands; new and old. It's like Costco. You definitely aren't walking outta there with just a $5 rotisserie chicken. You're gonna walk outta there with a whole ass wardrobe if you haven't gone shopping in a VERY long time, like me.

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    Kings
    Kings
    Kings

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    Men’s Suits King Fashion

    Men’s Suits King Fashion

    4.8
    (388 reviews)
    4.0 mi
    $$

    I needed a tuxedo that would fit in at an event filled with folks who live way above our tax…read morebracket. This event had literal royalty from several countries, several international celebrities, and a first degree relative of a former US president. Again, way above our tax bracket; the invitation was much more a reflection of happenstance than financial status, so, I needed an outfit that we could afford that would at least visually fit in with these people whose watches cost more than my car. I also needed this tuxedo quickly, with enough time to get it altered to fit my uncommon proportions. What I found at King Fashion was great inventory, along with service and value well beyond my hopes. I had researched and been to a number of stores and found none to come close in service and value. I was helped primarily by Monsef, his daughter, and also Denise. All three demonstrated amazing kindness and friendliness throughout the process. Monsef offered very sound advice about how to approach what I needed, without boxing me in to having to buy everything (or even anything) I needed from this store. He went the extra mile to make sure I got exactly what I wanted with minimal delay when it turned out it wasn't in store. Alterations were done well and quickly. I love the tuxedo I wound up with, and I dare say it was one of the best ones at the event; it has some very unique details and high quality. The price was easily worth the extra stretch over renting, and was an incredible value. And of note, it wasn't just me getting great treatment. Every time someone stepped in the store, I saw that they were greeted with warmth and care. And every time I stepped into the store, they were busy, handling 2-3 customers each, keeping up conversations and consultations with each, and speed-walking around. It's the kind of mental and physical energy that really wears you down in customer service, yet they never missed a beat. they remained warm and kind and caring with everyone. Maintaining that kindness with that consistency speaks volumes, and then they offered a high-quality, high-value product to go with it. Care like that is rare these days. If you are in need of a suit of any kind, from business to wedding to fashion to formal, please give these folks your business. They deserve it.

    I would give 0 stars if I could. This place is shady. Guy that runs the show comes out as an…read moreoutstanding man talking about his religion. Charged the price of a wool woven suit and claims it's made in Italy when clearly it says made in China. Beware the tactic: pulls out one super expensive tuxedo and one not so expensive. You ask the price of each and if you want to try on anything else he'll tell you it's the same price, which is what he did to me. Then proceeds to tell you " I will give you shirt, vest and tie free because I love your story." When it's more like it's free because he's ripping you off. The material is worth 100-250$ max. Tetris is a polyester mix with a synthetic blend. Aka plastic material. 89% plastic material and I am charged nearly 500$ for this. STAY AWAY FROM THEM!!!

    Photos
    My son looked amazing in his suit thank you for being so kind and helpful in choosing the perfect suit and color for him
    My son looked amazing in his suit thank you for being so kind and helpful in choosing the perfect suit and color for him
    Men’s Suits King Fashion
    Men’s Suits King Fashion

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    Kohl's - deptstores - Updated August 2026

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