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    Kohl's

    2.6 (104 reviews)
    Closed 9:00 am - 10:00 pm
    Updated 1 month ago

    Kohl's Photos

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    Reviews With Photos

    Christmas kitchen towels from Kohl's. Posted with review 12/01/22
    Marianne W.

    Kohl's is my daughter's choice to visit way out of Manhattan. I don't get it myself. There's nothing that I can't purchase here from a retailer closer to home. I wish they would open in Manhattan because I like shopping with my daughter. I just don't want to travel this far!

    Bad experience with purchasing Hi, Its very bad experience with purchasing. I have bought 2 pairs of shoes the same size and on of them was too small. I had a return it, but company did not offer prepaid label, so I had to pay muly own money for this return. Refund will be issued only during next 30 days (company will use my money for business purposes for this time). Customer service is pretty bad and can't get any help from them spending almost 1 hour in the chat. I would definitely recommend not doing any purchases here, they don't care about customers

    Ridiculous line to drop off Amazon returns
    Dolis E.

    This is probably not where you want to come to do a drop of for any of your Amazon returns. Please see the pictures attached to see the line for Amazon drop offs. I mean I'm not in retail and folks aren't running to the store as they were prior to COVID. I'm just flabbergasted as to who runs this store? Furthermore do they know????? Who is managing this??? I could have spent more time looking around and purchasing items, but instead here the public is waiting on lines that look like this. Don't waste your valuable and precious time!! There are plenty places to go and do business than deal with this. The 1 star was only for the courteous and hard working employees that are there. If not for them I would have walked right out.

    Online pick up
    Anju S.

    Overall for me the experience on two separate occasions has been good. I absolutely avoid going on holidays and weekends. The store gets really busy and lines are really long therefore avoid it if you can and plan your shopping trip accordingly. Overall the store is clean and they do have a good selection of merchandise. Customer service department is located on the first floor in the back where the bathrooms are. Plenty of registers available to checkout and price check scanners are located throughout the store. Personally didn't meet any employees that were rude but again my trip is usually during off peak hours and I feel during rush hours they tend to get frustrated. Enjoy the ease of ordering online and pick up in the store (that is what I usually do). Parking is free and other stores are located within the shopping center.

    Lourdes M.

    I love shopping at this location. Merchandise are neatly arranged. The entire store is very organized. Mind you, they have a security guard welcoming the customers on the side. They carry few brand names or signature line merchandise. I love Vera Wang clothing line, simply beautiful. It was quiet on tonight's visit. I can imagine on busy days as all the registers are located on the main floor. First time I used my Kohl's cash rewards as always forgetting using them. A big savings you could get if diligently using it. A big store that has all the basic needs. Good location. Parking is a plus.

    Receipt
    Lex S.

    I drove to this Kohl's to return an Amazon item, the site in the basement was relocated to the first floor. Three young people were attending the kiosk. When I walked up to the counter, the young lady seemed to be frustrated to attend to me, and asked me, "what?? ". I told her I was returning an item and produced the RMA; she took the information to complete the transaction. She gave me a Kohl's coupon, and I walked away. While walking away, I heard her greet the female customer after me with the following remark, " Welcome to Kohl's, how can I help you tonite?" . I am not sure how to feel about the difference with her customer relations, but it is the third time, I notice the clerks treat people differently. N.Y. is a diverse city, but you can feel when someone shows favoritism. I left off any ethnic or gender descriptions because it seems to be a professional issue with customer relations and services. Hopefully someone from Kohl's will address this disparity. Thanks.

    This is the line back to the junior department.

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    2 years ago

    Excellent Customer Service and friendly associates . Found what I needed and more. Nice to see the store is still open.

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    Page 1 of 3

    Ask the Community - Kohl's

    Is there an Amazon drop off at Freshmeadow's location?

    Yes but there was a very long line this week when I went.

    Do you offer free parking?

    This Kohl's is part of a shopping center so there is a parking lot.

    View All 3 Questions

    Review Highlights - Kohl's

    There's always great discounts, remember to use retail-me-not app and Kohls cash to save more.

    Mentioned in 2 reviews

    Read more highlights

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    This store is hit or miss. I've gotten a $5 shirt here before which was a good deal except I…read morerealized later there was a hole in it. I've also gotten some cute hair accessories, but there are pricey compared to the clothes they sell. You definitely need to go through and have time to browse.

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    I knew the whereabouts of Anime Figure Egg-Cellent from seeing someone once carrying a bag on the…read morebus plus my friend finally brought me here today after lunch. Location wise is on Roosevelt Ave inside the DongDaeMun Shopping Mall Inc which is on the same street as the 7 train. The anime store has three floors (upper floor, main level and basement). Overall, the space is clean and has narrow aisles. Fast service from friendly staff. Cash and/or credit/debit cards are accepted payment. The main floor has a variety of blind boxes, Labubu figures, flash cards, plushies, car models, posters, stationary, figurines especially merch of anime and manga characters....many which I've not heard of before. My favorites are the classic Sanrio and Cardcaptor Sakura. Hugely decent selection of Miku (girl with teal-colored hair) merchandise towards the back of the store. Basement has different kinds of figurines that I've no idea about. My friend knows most of these characters by heart because it seems to be one of her favorite stores whenever coming to the Flushing neighborhood. Flash cards have good deals but the blind boxes are more on the pricier side imo, like $3-4 more compared to other places. Next time if you're wondering what to gift your friends, you can choose to stop by here. I think there has to be something for everyone whether you're into anime or not.

    LOFT

    LOFT

    (13 reviews)

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    Bay Terrace

    If I could give 0 stars... I would…read more My experience at this store was appalling. The manager and two employees were extremely rude and dismissive. When I tried to express my concerns to the manager about the way one of her employees had spoken to me, she barely made eye contact and brushed me off with a muttered "okay" before continuing about her business... no apology, no interest, no accountability. Nothing. As I turned to leave, I overheard her tell the cashier that it's okay to speak to customers like that. So I returned to the register, handed back my items, and said I wouldn't be shopping at a place that treats people this way. Instead of apologizing or acknowledging the issue, the cashier chimed in, and stated "I don't like your attitude". Then the manager finally lifted her head to say something to me stating that I was the one who was being rude. While doing the return the cashier was the one being rude to me and she visibly frustrated when she was asking me for my email, name, and last name for the return. It felt like the entire team tried to gang up against me. I had been nothing but polite from the moment I walked in, asking for help respectfully, thanking staff, and even apologizing if I was in anyone's way. The real issue started at the fitting room, where the employee got visibly irritated and snapped at me and the person I was with for standing in the "wrong" spot and stating we were in her way. She was the one who told the person I was with to sit where she was sitting! I was simply trying on clothes and showing it to her. I also witnessed the employee speaking to another customer with the same rude tone, which is why I initially tried to bring it to the manager's attention. I also told the manager that I understand things may get busy but there's a way to convey your message to customers. This store clearly doesn't take customer feedback seriously and has no respect for shoppers. I hate to bring race into this, but we were the only other Asian customers in the store at the time... and given how differently we were treated, it's hard not to feel that this played a role in how we were spoken to and dismissed. Disappointed and disgusted. Do better.

    No customer service at this store. Two employees yapping in front of the store by the door…read more Customers walk in and no Hello or Hi. Really sad about retail business. Lack of customer service and employees who do not care. It's just a job and clock in hours. Will take my business elsewhere. Stick with Manhattan or Long Island. Better service there. Loft has good quality merchandise. This store do not even want your business.

    Kohl's - deptstores - Updated May 2026

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