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AURORA, IL

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Kohl's

2.6 (41 reviews)
Closed • 9:00 am - 10:00 pm

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Nick P.

The associates doing the Amazon return were very nice and efficient. The reason why I gave the one star is because they have a 50% off sign with the wrong products underneath it. I read the sign and the sales associate that was with me, didn't know why it was on the wrong product. I work in retail. If the wrong sign is up, you either put the right product underneath it or you take the sign down completely. Needless to say, the associate just left the sign there. I had to use the price verify scanner and scan a few shirts just to see if it's the correct sales price. The sales associate had blonde hair, kind of young and dumb, and was clueless about everything. I worked at Kohl's a long time ago but you don't need like a fancy degree just to troubleshoot something so simple.

Kohl's inflated price $34.99 . 40% Inflated
Abhishek S.

There customer service center is horrible. Rhe guy at register called Jay is horrible ti customer. They inflate the price of the product much above MRP/{Maximum Retail price} and shamelessly accept the fact and justify by saying that they give Kohl's cash . So it means they actually inflate the price by 40% nad then they give some Kohl's cash. The customer service is horrible . They will utterly confuse you.

I ordered two different orders online. One pair of shoes and one skirt to wear on my birthday. And only to find out the security tags on both items were not taken out. So I had to go to the store to ask them to take them out so that I can wear. I didn't receive even a "sorry" after I explained to them what happened. Very disappointed at the customer service. Customers ordered online ship to home so that they don't need to physically go to the store. It happened twice in a row. I will shop less at Kohl's.

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12 years ago

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Review Highlights - Kohl's

“Best Discounts--Has everything--Next To Fox Valley Mall.”

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Men's Wearhouse

Men's Wearhouse

3.1(33 reviews)
0.1 mi
•$$$
Walk-ins welcome
Available by appointment

I HATE SHOPPING FOR CLOTHES... anywhere else…read more I go out of my way to come here and see GLENN LEWIN. All of the staff at this location are friendly, professional, and helpful. But GLENN deserves special mention. A couple years after getting remarried my wife sat me down and we had a talk about my style. I wore clothing that didn't match well, were out of style, and didn't fit me well. She told me that her male friends from work mentioned that they shopped at Mens Wearhouse. Frankly, I didn't like the brand ("I guarantee it!" Made me feel like I was going to get ripped off.) I had never even considered shopping there. Luckily on my first visit I met GLENN. Yes, I know that I can find clothes cheaper elsewhere. But, I don't mind paying for what I get. I have never been disappointed by the quality. If I ever had any issues, they took care of them immediately. The clothes fit well, look good, and are durable. That is value. What else could you want? GLENN always welcomes me with a friendly smile and greeting. No matter what my need, he helps me find the perfect fit. I know that there are other good people working at this store. And when I am in a pinch and GLENN is not there, I am happy to do business with them. But, it's GLENN that made made a loyal customer. TUX RENTAL PEOPLE - Quit your complaining. Think about it. You are renting clothes. What do you expect?

Very disappointing experience with the tailoring service at this Men's Wearhouse…read more I brought in a shirt that needed an alteration and was basically told they would not adjust it. I also left a pair of pants for alterations after explaining the fit issues, but when I picked them up, barely anything had been changed and the original problems were still there. I eventually took the pants somewhere else, and the difference was obvious. The other tailor actually asked the right questions, looked at how the pants sat on my body, discussed what I wanted changed, and altered them based on my actual fit. That is what I expected from a store that advertises professional tailoring services. My experience here left me wondering how seriously they take customers who need anything beyond very basic alterations. Perhaps they are more comfortable handling straightforward occasion wear than actually dialing in the fit of a garment. The clothing selection itself is also nothing particularly special. It is largely a mishmash of mainstream labels similar to what you might find at a traditional department store. This seems like a perfectly adequate place for someone who rarely wears suits and needs something quickly for a wedding, interview, or other occasional event. But if you care about how your clothing actually fits and want thoughtful alterations, I would recommend taking your clothes to an experienced independent tailor instead.

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Men's Wearhouse
Men's Wearhouse
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Brooks Brothers Factory Outlet

Brooks Brothers Factory Outlet

2.5(11 reviews)
4.4 mi
•$$

This review is based off my experience alone with Aaron and Eric alone I am unsure if they are both…read morestill employed here. My brother and I came here to get some suits at a decent rate. Upon arriving we were greeted promptly and were shown the selections we asked for. Given the ones we wanted were a hair size too big or small, we had them ordered in store to be sent to our home. A slight hiccup occurred where my suit arrived as a wrong order. I wasn't too happy with this but the store manager Eric, resolved the situation immediately and I receive the correct merchandise within the following two business days. It may have been an oversight on their part as far as the error that was made, but I'm still glad they made it right. Back to the store - I went back a few months later to look at vests, upon arriving I was told they no longer carry vests in store, I asked the lady where I could otherwise find a set, she seemed genuinely confused by my question, so I left and decided I may not be back in the near future unless if Aaron were there, which in this case he was not. The only reason why this location receive a higher rating than a lower one was simply due to the level of service and professionalism I dealt with the first time around. It may be a small while until I return back here, but if I do, I hope it will be worth it. If this second visit was as good as the first and even despite that hiccup, this place would have five stars across the board.

Get real. This IS a Brooks Brothers store with Brooks Brothers prices. And even some of the…read moreattitude from the employees. $2.50 for a box to put the Christmas gift one is purchasing in ~ OMG, I'm otta here.

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Brooks Brothers Factory Outlet
Brooks Brothers Factory Outlet

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Kohl's - deptstores - Updated October 2026

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