I much wanted to enjoy Koestlers. For 20 years I have dined all over Jackson (and the nation) with clients, colleagues, and friends....4-7 days a month for 20+ years in Jackson. There are so many wonderful, local options....in Jackson area.
Took a friend to Koestlers about 7 pm yesterday...this place is where Ruth's Chris was, and they were not fabulous, but we'e consisten.
Walked in to see if there were 2 seats at bar....completely ignored by 3 hostesses to which I said, "Good evening, we'll head to the bar"...silence. 2 seats just opened.
After 8 hour drive we were thirsty and hungry.....promptly approached by a bartender with "you know what you want to drink?"....no hello, welcome, zero.
2 dirty, dry, blue cheese olive martinis and crawfish tails, please.
Martinis weren't dirty (crystal clear) and were heavy on vermouth - opposite of order.
Crawfish were tiny (more batter than tail), no garnish at all, small.portion, small container of what tasted like ketsup.
Another bartender who was refreshingly polite with a bright smile....kindly added bit of olive juice and shook the drinks.
Dinner was ribeye, scalloped potatoes, and Brussel sprouts.
$68 ribeye (came w salad) was inferior to any fine restaurant in town....and, sadly, any local.hotel I have dined in. Salad was a single type of lettuce, a lone (sad), small slice of tomato, less onion that on a McDonald's burger, and a dollop of dressing on top.
Brussel sprouts were baked, puffy, tastless.
Potatoes were fine....just fine.
We left half of our food....no, didn't want a box.
It was an expensive, tasteless, dinner and poor a start to a few enjoyable days with friends before doctor's appointment Monday.
As we left, I said, "Thank you....good evening" to the same 3 hostess.....they were busy chatting with themselves and said nothing...same as when we entered.
Fellow.patrons in Jackson, as always, friendly, engaging, and polite....great people here.
My rating would.have been 1 star if not for the kind bartender that for an unknown reason stepped.in to assist on a complete fail...
I worked in restaurants and bars growing up. Then, I had a very gracious expense account throughout a career as a corporate executive. If I had been w clients,.or other than a dear friend, I would have engaged management quietly to the side....and requested help. But this was to be a night w a friend and a delicious dinner close to our hotel.
I will never be back and will recommend one of several other spots in area that are consistent and delicious....with great service. I would list them....but, same fellow owns 3 of them.....2 within yards and one in Fondren, that is my favorite. Didnt want to steer anyone to something particular, just to say I would eat at the hotel before I ventured to Koestlers again....but, dont miss-out on the many fantastic local spots nearby.
To the kind bartender that did her best....take that smile,kindness, and effort somewhere else. Three great spots are a short walk in same shopping area and others less than a mile away.
Sad, Ruth's Chris....a national chain w no local vibe, had superior food, service, and pricing....but no local following. Hard to understand the local crowd at Koestlers....
Edit.... we did have on jeans and boots, not our usual custom suits and shoes...but, I don't believe this was a factor. Hope not...never has been in any other spot since my recent retirement.
Parking space
Difficult to find parking
Parking options
Free parking lot
Kid-friendliness
Would not take young children, or impolite kids. read more