DIRTY DIRTY DIRTY. Just had their inspection done and they had multiple violations. Rude waiters. Said hibachi doesn't start until 4 but it says 2 on their website. Don't waste your time go to sumo or plum house!! read more

This was place I loved, as you can see from my first review. Until last night. The worst customer service. We ordered takeout, because that is all they are doing because of covid. One of the rolls I got was not what I ordered and I didn't think the other one was correct either, so I called. Note my crew started to eat before me so I didn't notice right away. I explained I had the wrong rolls and asked for a credit on my next order. I was told I can't get a credit unless I bring them back. So I had to stop eating everything else (which was hot food) to take these back. Both girls came out with my receipt and I tell them I ordered an Angry Dragon Roll and a Spicy Tuna Roll. They confirmed the one roll was a Spicy Tuna Roll, it had no tuna in it and was not spicy at all, but whatever. The girl that took my phone order, Melisa, starts arguing with me that I ordered a plain dragon roll not angry. Instant attitude. Now I'm 43 years old and started working in restaurants when I was 14. I have host, served, bartended, and managed. I have dealt with my share of wrong orders and this is NOT how you handle it. What she should have done is say. I'm sorry, I must have heard you wrong let me fix that for you. What she did is get into an all out argument with me on what I said, and then said well you ate it...two pieces from each roll were gone and they were eaten before I even sat down and noticed it was the wrong thing. So now I'm pissed... to the point where I was like just fix it and went back to my car and called her a not nice name to my sister, which the other girl must have heard and told her. So lovely Melisa brings back out a bag with two containers in it. Attitude still raging. Tell me you don't need to bother coming back....I'm paraphrasing she said in some kind of teenage, slang, far from proper English way. Why she thinks I would want to come back after being treated like that I have no idea? If I was the manger / owner of that place that is not who I would want talking to my customers and handling problems. It gets better I assumed I had gotten two new rolls. NO when I get home there is a angry dragon roll and left overs from the wrong roll and the bad spicy tuna roll. I just couldn't even believe it. From what I am reading I am not the only one that has experienced terrible, rude, service there. Oh yeah the goyza was also over cooked and rubbery. read more

love it their service was wonderful food is amazing, great way to spend the day made me very happy on a sad day 10/10 would recommend

Anna's comments are right on. They are the most unprofessional run restaurant I have ever been in. Oh, I was brought up in the Food Service business. read more

Honestly probably the 2nd best sushi I've had in Rochester, truly amazing, service was very kind and helpful, hibachi was great and entertaining. I'll definitely be making multiple return trips! read more

Me and my coworkers took my boss there for his birthday and we had an awesome time! The chef was good and fun and the food was excellent!!

Our group was asked to leave before our drinks were finished, because the next group was there!! Very rude!! We will never go there again!! read more

Great customer service, sushi was amazing the hibachi could be better i like my chicken soft to the bite, the chicken they cooked were dry other than that I enjoyed the food very much. I definitely would recommend this place for anyone wanting to eat sushi, oh and the calamari is amazing is so flavorful and melts in your tongue. read more

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Called. Made a reservation. They say someone else and basically told me too bad I'd have to wait 30 minutes because they can't appropriately manage the tables they have. read more

I visited the Kobe restaurant yesterday located in Greece, NY. I am familiar with Kobe, dining at a few others locations in other states and the taste and food quality were comparable. The show the chef put on was nothing special and not the quality of other locations. The entire restaurant looks dingy and is dimly lit. The restaurant could use a facelift. The chairs were shot with cracked vinyl seats. We were seated at the last table and the wall behind us was stacked with empty, used boxes. The hallway leading to the restrooms also had empty stacked boxes and lavatory material along the wall. I probably would not return. read more

I visited this restaurant last night for the very first time after so many people recommending it to me. This place was just as great as everyone hyped it up to be. Omg the food was delicious. I ordered the filet mignon hibachi dinner. The meat was so tender and full of so much flavor. DELICIOUS. I also really enjoyed their cocktails. I would recommend the lemon drop (if your into a sour drink) and the Kobe Candy. Our server, Alex, did a great job and was a nice hard working young man. The ambiance was great and they played good music. We went on a Friday night so it was rather busy but my boyfriend and I still enjoyed our time. Also, I would definitely recommend the Amore sushi roll. It has shrimp tempura and eel in it with mango on top. It was very tasty. read more

Best sushi in the city. Nice service and made exceptions for my date. Great place, the best spot to chill, and vibe is great. People are great still the best in the city read more

Kobe - They did some in and opened the bar for the kid. #mycity #Roccity - Sushi Bars Near Me - Greece, New York

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My first experience at Kobe was a pleasant one the first time we came a couple of years ago which led me to come back a second. However, I was truly disappointed with the service this time. We were seated at 7:10pm for our 7:00pm reservation for a party of five for a birthday celebration and we were were out the door literally at 8:05pm. We felt rushed the whole time from the moment we sat down. The cook was not entertaining at all. He was rushing through everything and threw huge chunks of broccoli for us to catch instead of rice which was a first for me. The rice was briefly warmed up and very light in color which was flavorless to say the least. By the time we had everything we ordered on the plate, parts of it were cold. This is not an exaggeration... not even 5 minutes went by from the time the cook left and clean his area that the waitress came by and asked if she could place styrofoam boxes in the corner. We didn't even had a chance to answer and she was already placing them in front of us. We ate in a rush and even the couple who was on a date that sat down in our table at the same time left before us. I understand there may be people behind us but the experience was truly a disappointing one. The only thing I enjoyed was the Scorpion drink I ordered with my mother. Other than that, I felt complete disappointment and will not be coming back. read more

Kobe - Sushi Bars Near Me - Greece, New York

Very small Hibachi located in a strip plaza on West Ridge Road. Bar area and sit down spot for if you don't want the prepared meal to be made right before your eyes. Very fun and interactive chefs. They not only serve salad, rice, veggies, and meal but also throw in bonus lo mein noodles. They do not do rice ball tosses - instead they use Broccoli - so being you A game. They also have Sake here - some places in the Rochester area don't offer that. Listen carefully for "YOU KNOW WHAT IT IS" read more

Tried this place for the first time & it's now our favorite hibachi in Rochester. The portions were huge and everything was so flavorful. Love that they give you noodles with your hibachi too!!! Only complaint is that it is a bit small inside, so definitely make reservations. read more

2nd time in row with terrible cook. We asked for medium rare steak but got medium well. Chicken was grainy tasting. Lobster shrimp and octopus was terribly overdone. Part of the experience is the show which we did not get. The only thing the cook did was toss broccoli in mouths. And at the very end the volcano. I could only eat veggies and rice. Rice was lacking. Big waste of money. Disappointment because our very first time there before Covid the food and show was fantastic. Things were lacking after it opened back up after Covid but we gave it chance. Then last 2 times were the nails in the coffin. We are done with them. read more

Kobe is extremely good! Everything is fresh and well put together, they even have excellent presentation on their dishes! I especially like their Japanese mayo on their rolls. The place is somewhat on the pricey side, but here, you do get what you pay for. The food is very filling. Everything I've tried here so far - Nabeyaki Udon, Crabstick Roll, Chicken Tonkatu, Tuna Dumplings, etc has been fantastic! read more

Kobe - Sushi Bars Near Me - Greece, New York

Not what I expected at all especially they way ppl talk about this place super overrated ordered 2 roc special both came out sloppy and cold drinks were average angry dragon sushi was good The place was small and uncomfortable @sunny hibachi on Dewey is better than this don't waste your money or time read more

This is one of my favorite places. Kenny is the best waiter. He is hilarious. The food is great. I always order the angry dragon sushi roll for an appetizer. It's so good and it comes to you on fire. For my dinner I get the filet mignon & scallop hibachi. It's so much food, I always have leftovers. read more

My favorite hibachi spot in Rochester! There food is always so delicious and big portions. The chefs are always so funny and also the staff is so nice. read more

Dinner and a show! With young kiddos, you can't go wrong with hibachi... and if you're looking for good hibachi, stop at Kobe. From the min we walked it, the hospitality here was amazing. They were ready for us right on time. The server came right out and the cook was there within a few min. The chef was phenomenal! He was so easy going and fun! Our girls love watching their skills and the fire pop up. I loved that he paid special attention to our three year old because if you're a mom, you know there's nothing more special than watching your little ones be dotted on during an experience like this! As we were starting to get ready to leave, they brought out fried ice cream because they overheard us talking about my fathers and husbands upcoming birthdays! So sweet! Really demonstrates how much they pay attention to their customers. If you go, don't forget-tip your chef read more

Came here for a date night with the husband. Was sat next to an obnoxious group looking to get drunk and ignore their children. The cook was great and very entertaining, offering to pour sake down our throats however we passed. Everything was fresh and a fun presentation, however none of it truly wowed me. read more

Kobe - Sushi Bars Near Me - Greece, New York

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Terrible chef. Not clean at all, flat out rude to the customers. Almost like he wants to get fired....pathetic. Save you $200 and go elsewhere. read more

Fun place- pretty good sushi and habachi grill. It's non-seafood options are typical hibachi plates. Kobe is good for a quick date in a laid back atmosphere in Greece. read more

My food was disgusting! I couldn't even eat it! The rice was hard and undercooked, and my chicken was dry, overcooked and hard! The ramon was soggy and disgusting! I have been coming to this place for many years, but after tonight never again! I called the restaurant to speak to a manager, and "management" came on the phone being a disrespectful snooty ruthless bitch with absolutely no remorse! Its like homegirl I don't care for a lousy refund- $25 is literally CHUMP CHANGE TO ME, all I was trying to do is let her know what she as "MANAGEMENT" needs to do to please her customers and that's not to serve them trash food for the cost they charge... "MANAGEMENT" got her panties in a bunch for constructive criticism. ‍ The food was trash, the customer service was even trashier! I will be contacting the health department, and the better business Bureau. read more

Wow ..... first time there .... it was to celebrate a birthday day.... started off with sushi it was very good then on to the hibachi... our waiter was very friendly and fun... now our hibachi chef I think his name is Happy was fantastic ( you know what I mean)..... parents where there in their 80's they are still talking about days after... will definitely be going back!! read more

Slow service at first but everything else was really good. Recommend getting the ridge roll. Very well made. Sweet and spicy all rolled into one. Atmosphere is pleasantly dim. read more

Last night, we planned to celebrate my daughter's birthday at this restaurant. There were going to be 11 of us in all. On the way to the restaurant, my other daughter's 3-year-old son got sick and she was not able to attend with her children. The young woman who was seating people was very abrupt and rude. She indicated that we would not be seated until everyone arrived. At 6:20, I let the hostess know that we would now be 7, instead of 11. She said that we would now have to wait until 7:00 PM to be seated. There were very few people in the restaurant and I said to her that with three small children, it would be very difficult to wait that much longer. She rudely told me that she has to move tables around and other customers would not be able to be seated. She did not offer to seat us somewhere, maybe order drinks or snacks, only that we would have to wait. Speaking quietly and politely, I asked to speak to the manager. She said that the manager was not there and that she was in charge. At that time, the woman who was working behind the bar, who was not involved in the conversation, pointed to me and yelled: "Get out of here, now! Go! Get out of here, old man!" I began to feel threatened as the few bar patrons were now staring at me. It was humiliating, belittling and most of all, a very sad thing for my small grandchildren to witness. It was by far, the worst I have ever been treated in all my life and I have have visited hundreds of restaurants. My daughter's birthday celebration was nearly ruined due to their callous disregard for my family. . Fortunately, we went to the nearby Sogo Sushi & Hibachi. We were seated promptly and we had a wonderful time and an excellent meal! Yelp requires a minimum of one star to post a review. They do not deserve the one star that I was forced to give them. I cannot understand why anyone would ever step foot in that restaurant again. They should be ashamed of themselves in how they treated their customers. I doubt they told the owner what they did last night. Now he or she will know. read more

Best hibachi I've had. Does not lack flavor like many places. Love the smaller, more affordable portions available for lunch. The ginger sauce served on the side of the hibachi is amazing-I'd buy it in bulk if I could. read more

Kobe - Chicken Hibachi Lunch - Sushi Bars Near Me - Greece, New York

Omg they're so bad and they used to be awesome I tried to bring my aunt there for Mother's Day and I called before we got there at 12 Then I pulled in and said I was there for the table of 3 I reserved and he said they weren't serving food until 12:30 and I said it was fine but why did he said they could seat us when I called and he was like you didn't call and I was like yes I did and I'm pretty sure I spoke to you THEN he pulled up his caller ID to prove I didn't call and he's an idiot because my phone number was literally on the caller ID and showed I called 20 minutes prior THEN at 12:30 (because we waited) I said okay can we be seated now for hibachi and he said oh no hibachi is only for groups of 5 BRUH I was SO mad lmaoo read more

Used to be our favorite hibachi until tonight. We had the worst cook ever. He yelled at our friend at the table for touching her plate because he was "planning to put rice on her plate soon"... he then mentioned at least 20 times (and the only thing he talked about) was him teaching us hibachi lessons on why not to touch your plate in case of a burn. I had to even ask him at one point to stop talking about it and this is supposed to be fun and we are having no fun... and he replied "we ARE having fun". Speaking of burn... he burnt the rice, noodles and barely cooked the vegetables. My medium rare steak was well done and I had to ask for it to be remade. Only saving grace was our waiter, he understood the bad experience and tried to salvage our time there. We spoke to a manager and while he listened, he offered nothing to make the situation better or to entice us to give them another chance. Was in our top 5 restaurants in Rochester due to past experiences but now will be one we no longer visit. read more

This is my favorite place to eat!! Its a little expensive for frequent visits but always absolutely worth it! I've never had a bad experience and I've always left full and happy! read more

Took the family out for dinner and Kobe has gone down hill! Pricing has gone up, food portions and quality have gone down. Ordered no vegetables but double rice, received the same amount of rice as everyone else if not less. Scallops undercooked had to bring home and microwave them. Steak quality was horrible, small portion and all fat! read more

One of the very best Japanese restaurants we have in Rochester. The selection and quality of their food is excellent. If you love sushi or hibachi this is definitely where to go. read more

I am at this place every week! It's just that fantastic! I can't eat Wegmans sushi any more, it's not that fresh and yummy like Kobe The hot saki with pineapple is awesome!! read more

Kobe - Can't beat the good food here!! Great place! - Sushi Bars Near Me - Greece, New York

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We have had excellent hibachi to go from Kobe three times in the past few months. They make the process really easy because you just call when you arrive and they let you know when your order is ready. The rice and noodles are always amazing and my husband loves their sushi. read more

Whatever you do, do not give this place your business. Our party was a couple of mins late (although I get that's totally annoying, we spoke to them over the phone and we're well within the 15 min window they mentioned to us) - they were extremely rude and told us they could care less if we left and went somewhere else (so we did). Cannot even understand how this place has been open this long with such terrible treatment of their customers. Place was beyond dirty too. read more

hello. The boss here is straight trash point blank. I asked for a discount and was told not to come back here because I knew what the food tasted like. Was then given the discount that I asked for and received rude treatment read more

We had a reservation and showed up on time. We've been here once before and it was a good experience. There were plenty of employees in relations to the amount of patrons. The front door was filthy. It was a terrible first impression. There were hundreds of greasy fingerprints all over it There were four employees at the hostess station alone. We checked in and they said there would be a wait, even though we had a reservation. We were fine with that and went to the bar. The bartender was incredibly rude. She was not backed up on orders or busy. We were patient and she was just RUDE. There were four of us and after each drink order she would yell " is that it!??" As if she didn't want to take the next persons order. Right after the last person order she slapped the receipt on the bar in a big puddle of water ( making it impossible to sign). The entire restaurant was just dirty. So after waiting a bit to see if they were going to honor our reservation, we gave up and left. I'm giving the two stars because the drinks were good. The rest was awful. read more

Love the sushi here! A little pricey but worth it. The tuna dumplings and the shrimp shumai are a must when ordering!