Disappointing service experience I had at Iron Skillet in Waterloo, NY, on May 12, 2026, at…read moreapproximately 10:00 am. From the beginning of my visit, the service provided by my server, Kandra, was unprofessional and unwelcoming. After being seated, there was a noticeable delay before menus were brought to the table. When Kandra eventually arrived, she placed the menus on the table abruptly and walked away without greeting or acknowledgment. Her demeanor throughout the interaction was cold and dismissive. I ordered an orange juice, and when it arrived, the cup was only half filled. When I politely asked why the glass was half full, Kandra responded by stating, "that's all the orange juice we had left so it's whatever," before walking away. I found this response inappropriate and discourteous. At approximately 10:15 am, I placed my food order for corned beef hash with 2 over easy eggs. After waiting approximately 35 minutes, Kandra returned at 10:50 am with an entirely different meal consisting of pancakes, eggs, sausage, and bacon. When I expressed confusion and explained that this was not my order, she initially insisted that it was. After I clarified that I had ordered corned beef hash and eggs, she responded, "oh well then I mixed it up," and took the incorrect plate back. When my actual order finally arrived, the quality of the food was also disappointing. One of the eggs, which had been ordered over easy, was undercooked to the point that the egg white remained runny. Additionally, the corned beef hash was only lukewarm and appeared as though it had been sitting out for some time before being served. I considered addressing these concerns directly during the visit. However, when Kandra approached the table again, her body language and attitude, including smacking her lips and standing with her hand on her waist, gave the impression that she was uninterested in resolving concerns or providing customer service. In order to avoid escalating the situation, I chose not to pursue the matter further at that time. I finished only the portions of the meal that were edible, paid my check, and left. Overall, this was an extremely poor dining experience. Beyond the food quality issues and order errors, the dismissive attitude and lack of professionalism displayed by Kandra significantly impacted my visit. Customers should be treated with courtesy and respect, and unfortunately that was not the experience I received. I hope management will review this matter appropriately and address the concerns raised in order to improve the customer experience moving forward.

I am on a bus trip, we pulled in so the bus could get refueled. Our leader went into the Iron…read moreSkillet and asked if they could serve us diner - 47 senior citizens - they said "yes", one waitress, Melissa. She did an incredible job! We ate off the menu all were served a variety of dishes and drinks. She made us all feel welcome and without any food errors had us in/out in under an hour! Food was awesome, atmosphere was typical truck stop, clean and efficient!

We had lunch here yesterday. I had a pulled smoked chicken Waldorf salad and my husband had a spicy…read morechicken sandwich. They were both delicious. The owner waited on us and she was so friendly, we didn't want to leave. She told us they were having brisket for dinner on Thursday so we went back. We had brisket, Mac and cheese and corn muffins. Everything was outstanding with generous helpings. I've never had brisket so good. It was so tender it practically melts in your mouth! The mac and cheese was super good and the corn muffin was delicious. Again, the owner is so friendly and nice!! We can't say enough good things about this place. It's a must go when near Seneca Falls!!

Generous portions, simple but unique menu, friendly and cheerful staff, delicious food prepared…read morewith care. Some may be put off because it is pretty casual but the food and friendliness more than makes up for everything else. Give them a try if you like a home cooked down home meal. I would go back if I get a chance.

This is our go-to pit stop on our way to Rochester. The bathroom is always clean, and it is a good…read moreplace to grab a little snack or a good sandwich for lunch. Gas prices are usually pretty decent too for being right off of the thruway.

So they advertise soft serve ice cream but apparently they don't serve it in the winter because "…read moreits seasonal and only runs from April to Oct. Or so says the cashier who claims they can't put a sign up to notify customers because the owners don't want additional signs put up." What a joke.

The waitresses are very kind and efficient and the food is excellent. We go there often and it's…read morealways consistent!!

Food was delicious. February cocktail specials were yummy and reasonably priced at $8. Service was…read morenot the greatest. Not sure if they were understaffed but the waitress was running around frantically. She took our drink order then came back 15 minutes later to get our dinner order and realized she never brought our drinks. Ran off to get those and never took our food order. Eventually we placed the food order. Food came out hot and was yummy. We added brisket to the regular poutine.

Came in on a Thursday night after having a wonderful dinner across the street at Parker's on Fall…read more Just wanted to have a craft brew or two, but ran into an unexpected open mic night. After hearing a rousing rendition of "If I had a Million Dollars" by BNL, my 2 year old granddaughter decided to entertain everyone by singing the "ABCs". I wasn't prepared for her public debut, but did get the last quarter which was outstanding! Regarding the brews, we have some really good ones, and some that were not. Beer taste is a personal preference and I love a good Pumpkin Ale, but whatever was posing as a pumpkin beer here was not very good. Everything else, though, was great!

This place is great! I wish it was open all day. They have lounge seating and a big open seating…read morearea and bar. Pizza is the best. They also offer mocktails, cocktails, wine and soft drinks. Happy hour is wed-fri $1 off beer and wine 4-6 Friday live music 5:30-8:30 Service is great and friendly.

Fantastic New York deli with all you can think of and then some! Quick service too.Lots of soups…read moreand desserts.

Take-out review only, but what a deli! Typical deli format…read more Walk down to the end to order and then work your way back towards to front to pay. This place gets busy, but they are working hard to take care of everyone. We ordered two specialty sandwiches to go yesterday and we were out the door in 10 minutes. Ma Bailey (grilled chicken, roasted red peppers, feta, tomatoes, red onion, mixed green w/ caesar dressing in a wrap). Red Hatter (smoked turkey, provolone, roasted red peppers and pesto on toasted focaccia bread). Both were very, very good, but that Red Hatter was the winner! Thanks for feeding us on such a hectic afternoon.

The only reason this place even gets two stars is because of the pizza - because it's the only…read morething was hot. We ordered a small cheese pizza, a buffalo chicken sandwich and a cajun chicken salad. What we got was.... a very yummy cheese pizza we were over charged for based on the website pricing, a STONE COLD chicken sandwich, with chicken comparable to High School Cafeteria food and a salad with the same cold gross "chicken" and italian dressing. Total for crap food .... $65 i could have made better food for less don't bother

From the owner: Here at Ciccino's Pizzeria and Restaurant, our commitment begins with the service of quality…read moreproducts at reasonable prices, comfortable dining room atmosphere, courteous service and a diversified menu. This allows Ciccino's Pizzeria and Restaurant to offer the public a "quality dining experience" on and off the premises. Our Family and staff welcome you to relax and enjoy "A slice of Italy in Central New York."

Italian sub. Yes…read more Strawberry Lemonade. Yes. Giant ahh ice cream. Yes. --------------------------------------------

Huge Mennonite grocery store chock full of fantastic looking fresh produce, meats, preserves,…read morepickles, desserts, and other interesting stuff (like some beautifully quaint hand-made birdhouses). Well worth making the drive (though gorgeous farmland) to visit, browse, sample, and shop. You won't walk away empty-handed ...

This was the BEST place for falafel. I think it's closed now though. The folks working were always…read morekind and friendly. Always going above and beyond to accommodate to my vegan fiancé. I've never had a bad meal. I'm sad it's gone.

Such a gem! The food is amazing!!! Not greasy at all and always super fresh! Crispy delicious…read morefries, amazing burger patties and steak, as well as delicious hummus. Also staff are friendly Also TRY THE FELAFEL

Formerly known as Reds by the locals…read more Everybody here was extremely friendly and talked to my father, who is the local here in our group as though they've known each other for years even though he hasn't been back in over 15 ! I remember being really good with the wings being extremely delicious. The hot wings were not extremely hot, but we're very flavorful. The garlic Parmesan wings were some of the best I've ever had. The food up here taste so much better than what we have in Orlando. It's an old style bar that has been there for decades, and it really hasn't been modernized, which adds to the charm !

We had such a nice time conversing with the bartender and talking with other patrons. This was a…read morecomfortable and fun experience. Will definitely return when we come back for soccer at William Smith! We didn't eat but enjoyed everything else.