I ate breakfast at this restaurant (in the Renaissance Hotel) where I'm attending a conference. When I told the waitress I couldn't have dairy and asked if a certain dish had dairy in it, she asked, "Is that gluten?" I told her no, that gluten was in wheat. Then she just shrugged and didn't offer to find out. Later (when she brought the food I chose because I thought it would be safe), I was busy exchanging information with other attendees and just started eating. Several bites in, I realized I was tasting butter. After getting confirmation that there was butter, I was not happy because I'll probably awaken tomorrow with swollen eyes and a rashy face and, possibly, exhaustion. (The more dairy I eat, the worse the reaction.) At lunch time, I didn't want to go back there. I finally decided to go next door to Zoe's, told the guy at the register my problem, and he immediately recommended the appropriate bowl for me. I forgot to order my drink because I was telling him what happened at the hotel. When I realized it and started to dig out my credit card again, he said, "Why don't you take the drink free, since you had a hard time." That's customer service that builds goodwill and makes me want to come back. As for this place, they need to train the wait staff on what's in the food and how to make recommendations for common food sensitivities. If they can't learn that, they shouldn't be serving food. One of the ladies at our table had an allergy she could actually die immediately from, as many people do. Train!!! read more

Angel & Mayra was the best host/ food runner/server. Got walked to the front of the restaurant by an older gentleman and from the beginning they were amazing. These ladies were the cherry on top of my first night here in Austin Texas. Wish I could write more but yelp wont let me! :) read more

Knotty Deck Kitchen & Bar - Angel & Mayra! Sweetest ladies ever! - Bars Near Me - Austin, Texas

I recently attended a private event here, and after an excellent event, and hearing from the chef first hand how they are a scratch kitchen, I was eager to go back for regular service. Unfortunately I didn't love Knotty Deck as much as I hoped I would. It was still very good. The deck and the view of the trees and hills is spectacular. Josh Klaus was playing that night, and I absolutely loved him. The ambience of the place is great, and it's a super convenient spot for me to stop on my way home from the office. However, I've paid the same amount for better meals in other restaurants in Austin. I had the grass fed burger and fries ($13) and a side of the brussels sprouts ($6). The burger was a bit on the dry and bland side. The brussels sprouts were quite good and a very generous portion. However these prices are the same as some of the best burgers and brussels sprouts in town, and these were not the best. I feel that the prices are set for people on expense accounts and not to draw in locals. I definitely need to go back and try other items to find the best that Knotty Deck has to offer. read more

The food is amazing and at a decent price point. The drinks are ever better. The atmosphere is elegant. The service is pleasant. I am from San Antonio but I will drive an hour to come back and visit this place read more

Knotty Deck Kitchen & Bar - Chicken and biscuit appetizer. - Bars Near Me - Austin, Texas

Omg these people are on drugs! I had to go to the station to order every round of drinks except two. Even my food orders (we had two orders). The drink orders taken at the table were messed up each time. By that I mean we had to repeat them, or go to the station to order. Our final order was taken three times before it arrived. The GM said he'd comp that round. Guess what. Yep, it was on the ticket. Excuse? A lot is happening tonight. For the first two hours, three servers were covering 8 people on three tables. A party of12 did come in at eight. I think four people should be able to cover less than 30 people three tables plus the party. read more

Friendly service at bar. The deep eddy cocktails were delicious. Only tried the queso but it was good.

I am giving this place 3 stars but only because the burger was so awesome. The burger and fries were pretty satisfying, I was pleasantly surprised. I also added a fried egg to send it over the top. It was a great decision, also ask for their in house hot sauce. Everything else was horrible and the service was absolutely pathetic. Drinks to FOREVER and no matter how many times I asked, I never got extra limes for my vodka soda. I asked for extra limes when I ordered my drink, reminded him when he brought the drinks. I requested them again when our food arrived and again when we ordered another round. This went on and on- it's was honestly comical. Needless to say, I never got the limes. Oh well the crappy service and lack on likes was worth it, the burger was up there with my favorites. We sat outside, the patio is pretty cool for a relaxed dinner or a few cocktails. There are lots of couches and comfy seating, if there is a breeze it would be a very relaxing spot! read more

We made a reservation for a table outside via Open Table and when we arrived there the hostess simply said "all tables are taken outside". We took a look at the restaurant and since there is nothing special and our reservation was not available we decided to leave. Just don't give the option of reserve a table if you cannot guarantee that it's going to be there waiting for us when we arrive at the restaurant on time. read more

This was our 3rd weekend stay at the Renaissance Austin in the last 18 mos. We were delighted to discover the beautiful deck, and the MOST un-hotel-like food, and menu I've encountered anywhere. (And we're foodies). They've had new seasonal offerings each time, along with their "standards" which are anything but. Shishito peppers, wild boar spare ribs with a perfectly crispy bulgogi sauce and cucumber/radish slaw, the Knotty Burger, habanero mango wings, house-made hummus, pork tacos, and Knotty fries with smoked beef brisket. The seasonal salads are always wonderful as well. Unfortunately, I don't have photos from our past visits. The wait staff has always been consistently personable and helpful, and when they've looked a little short-staffed we've seen managers and hostesses helping out. Saturday night our waiter told us about a sandwich the chef was trying out and my husband went with his suggestion. A house-smoked corned beef Ruben on marbles rye with slaw/thousand island dressing that were house-made as well. It was so good that I only got a photo of the remaining few bites! We'd already had plans to go to one of the top rated BBQ spots in Austin yesterday, and were disappointed that we didn't opt to stay and eat at the Knotty Deck again. As we're driving back to Frisco today I'm planning our return trip! Tip: go after 5-they have a full small-bites menu for the patio. Before 5, you'd have to order appetizers off the regular menu and the selection isn't as extensive. read more

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I felt like splurging on myself. NOT!!! I looked at the menu wrong. Lol I offered the least 2 expensive items, knotty fries $8, Brussels sprouts $5, and a $12 grapefruit drink. Still spent $30 including $5 tip. On tree plus, everything was delicious and plentiful. The environment was inviting. I'll go again for happy hour. read more

Amazing food and environment, we got bunch of appetizers and they were absolutely delicious, now drinks on the other hand were extremely disappointed. I will definitely come back here to eat and have wine instead of cocktail. Waiter was kind of distracted, but he was ok overall. read more

We enjoyed a very pleasant evening at the Knotty deck. We sat outside and sipped a Blackberry whiskey cocktail that was not too sweet and plenty strong. The baby potatoes side dish was perfectly cooked and perfectly seasoned and could make you forget all about French fries. The peach salad was delightful and they fettuccine primavera was light and flavorful. We also tried the ahi tuna guacamole and my boyfriend liked it but it was very Limey. Overall, we had a very positive experience. read more

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Great food for a hotel restaurant. The scallops are particularly delicious. Bartenders are very friendly and can make a good drink! The outdoor patio offers a nice, breezy place to read more

Knotty Deck Kitchen & Bar - Fantastic scallops here at Knotty Deck! - Bars Near Me - Austin, Texas

Snooty place with garbage service. I got a michelada that tasted like it was made with lake water. Everything took forever despite it not being busy at all. Cold, uninviting atmosphere and a bummed out ass-dragging wait staff. A shitty place surrounded by much better places. No reason to check this out. read more

I ordered with a group of ten we received our food very late and my chicken (Cheddar biscuit) was burnt. It also gave me a very upset stomach. read more

Pleasant server, unique grilled cheese, Six beers on tap, and relaxed ambience with a touch of class. I'd return if in the area.

Find Atiyah in the bar! Very friendly and knows her stuff! Hotel is clean and rooms are great! Pool and back patio are great for drinks. Definitely worth the trip. Will be back again soon for another trip! read more

Today was the second time my wife and I attempted to have dinner and drinks here. And for the second time we sat and waited for ten to fifteen minutes with no service. We watched another couple walk in and before they could even sit down a server was waiting with menus. The table directly next to us, got menus and drinks in the time that we sat there. Disappointing as we live in Great Hills and were hoping we could add this is our list of neighborhood fav spots. We won't be returning. read more

Great happy hour and great food! The deck is nice and spacious. This is a hidden gem in Austin that you must try. Staff was always friendly and fun. Recommend and will return!! read more

I am not the one who like to make any review on restaurants but this one was extremely bad experience we got off from the movie a cross the street at 10.32 pm get to knotty at 10.40 pm we sit there at the table for 10 minutes until a server show up wait more 10 minutes to get water then she take are order, we was waiting until 11.45 pm until we get the food my husband order burger and fried I got chicken wings the food was so salty I couldn't even finish the wings only have 3 at least and my husband's burger was salty also the fried, the server never come back and check on us at 12 am she come by to drop the check and say I will come back. We went there because we were so hungry from the movie we pick the Resturant that closest but turn out we have a bad time there, I can't give them a 1 star better give triple 000 start at this place. read more

I wish all hotel bars were like Knotty.They have a little garden outside with fresh herbs and veggies growing. The service was great - friendly but not overly invasive. The venue is beautiful, spacious and clean. The cocktail menu and wine lists were extensive. The food was phenomenal. I had the heirloom tomato salad and it was one of the best salads I've ever eaten! I also got the side of fried brussels sprouts and bacon. It was SOOOO greasy but SOOO good. mmmm now I'm hungry read more

Absolute garbage. We came for brunch and ordered bloody marys and an appetizer. Our drinks were watered down and flavorless. 25 minutes later there was no sign of our appetizer (chips and queso... how long does that take?). We only saw our waiter once -- at the beginning when he took our order. Looking around, there were several tables that were clearly waiting for the check for a long time and getting no service. After half an hour with nothing but gross drinks, we threw some cash on the table and left. No one noticed. I've had better experiences at IHOP. read more

Everything from the food and ambiance this place was amazing. Knotty Deck & Bar is a wonderful place to relax outside with a cool glass of wine while overlooking the Arboretum. It's conveniently located in the Renaissance Hotel so if you have a little too many glasses of wine you can just book a room while your there. Definitely will be back soon! read more

My one experience was almost a three but the salad was quite salty and I wouldn't recommend the place because I think there are better. But it was ok overall and the service was good. Oh, and the brushetta was on soft bread, which is weird. read more

I'm visiting family in Austin. So I yelped breakfast with a view. This place popped up. Yelp you've done it again. We ate on the patio in the middle of winter. Very nice and I'd recommend this place to my friends. read more

To be fair, it's a 3.5. Classy and upscale interior as you find in many nice hotel bars these days. Interesting drink menu with craft cocktails and a good beer selection. The food menu is upscale southern. Tried the pig ear fries which seemed like a novelty and the shrimp and grits which were tasty. Brisket taco was ok, hard to compete with so many good tacos in town. The back patio was lovely. All in all not a bad place to get a drink or bite if you happen to be in the area but not a place you'd make a special trip for. read more

Great food and service. The donuts are amazing and the bacon is a great side option. It's easy to miss since it is in the hotel, but definitely worth the trip over. read more

The deck area with the fire pit, twinkle lights, soft seating, and bars was quite the venue! All of the food is made from scratch- bacon is cured in house. The fig and pecan brackets bruscetta and crispy fried pork belly wraps were our favorites. The brisket taco was good, but had too much bbq sauce that drowned the brisket flavor, in my opinion. The aged gin, port wine, and orange bitters cocktail was on point. That may have been a rotating special. Not your mama's hotel restaurant! read more

For a hotel restaurant I am impressed. Fun fresh menu and great cake. The wild boar ribs are insane. We will be back for sure with the whole family. Great balcony and the drinks are great. read more

Knotty Deck is the latest iteration of the hotel bar at the Renaissance. It's a nice, well-suited hotel bar. Staff is friendly, drinks and food are good. Nice deck. But it really is just a hotel bar, nothing particularly noteworthy. A good place to grab a drink if you're staying at the Renaissance; a decent place to meet friends for a drink after work. But if your looking for something special in the NW Austin / Arboretum area I would keep looking. read more

This place is conveniently located in the Marriott hotel and I stopped here before my conference started. The food came out very fast and the service was great. I ordered the burger and fries and was happy with it. It was filling and the fries were crispy. read more

Gorgeous restaurant with the most friendly staff! Wait service is very quick, accurate, and professional. They do not intrude on conversation but definitely keeps an eye out for if you may need a refill or add ins. Knowledgeable about the menu and what they offer. Only 4 stars because I feel their menu isn't very expansive. Would definitely go again! read more

Food was good, service was horrendous. Took an hour to get food, another 30 minutes to get a check.

Let me tell y'all... I came here for happy hour and was pleasantly surprised. We sat in the bar section and even though it was clearly busy, our server andrew took phenomenal care of us. We ordered the brisket tacos and they WERE AMAZING!! as well as the famous Mac n cheese also very good, especially together. After learning we are locals, Andrew took his time to sit down with us and explained the dinner and brunch menu as well as their barrel aging program. Will definitely be back very soon. 10/10 read more

We arrived as a party of 9, and were seated immediately. We got there around sunset; we sat outside and the ambiance was very relaxing. Nobody was expecting much with this restaurant being attached to the hotel and all, but literally every plate was great. read more

After going to their Thanksgiving Buffet which was amazing we decided to go back to eat there for Christmas. This was the first year they decided to have a 3 course meal instead of the buffet and since we loved our meal at Thanksgiving we decided to go anyway. What an extreme disappointment in the food and presentation and we vowed never to go there unless a buffet was served. The quality and choices were amazing at the buffet and this meal was a rip off and very low quality. I certainly hope they will rethink the buffet and maybe advertise more for it as the locals I'm sure would enjoy too. We are looking forward to the Easter Buffet next. read more

We ate here multiple times while staying at the Renaissance for a conference. While the food was good and the servers were very friendly, it was slow and staff lacked attentiveness to new customers. Once a server came to the table, they were all very nice and checked in frequently. Multiple times we sat for 10-15 mins before anyone even acknowledged us. The food was also very slow, with exceptions to the last morning. I had to get up and get menus and had to wave a server down to get a drink and place an order. The only person I encountered that didn't appear friendly or enjoying their job was the hostess. She was working each time we were there and I can't remember a smile once, her attitude was dismissive and unenthusiastic. The rest of the staff was pleasant. read more

Been staying at this hotel for many years and many other Marriotts for business travel. It is my hotel of choice and usually never disappoints. The bar menu and food at this Marriott is much better than the other ones I stay at and I know when I stay at this one, the food is always going to be above average. They changed the bar to a bar/restaurant and the changes are just as good as the previous food menu. The only reason I gave 4 stars instead of 5 is I had a hard time getting service at my table. I had to go to the bar to get a waiter to our table and then had to go back to make my order. Literally we waited 15 minutes before I went to the bar and it really was not that crowded. I think they need more help. Food great/service meh. read more

Positive experience. The waiter was a bit slow but that seems to be the case for everywhere in Austin. Great ambiance and view. Healthy portions for brunch! read more

Great food and environment. Lots of tvs to watch college football. Great servers. Huevos Rancheros were perfect