Final Update: I just had Option One out at my home today to replace my inverters and I'm very happy…read moreto report my system looks to be back to fully working. The installers were awesome and got me going quickly. So regarding the communication issues I had with the company, things happen, people get busy and sometimes delays do occur. I'm just glad we were able to get everything resolved. Pricing, I did get a couple of additional quotes and Option One blew them out of the water. Could it be those other companies assumed I needed the parts and labor? Maybe, but I was very clear that I had the parts already. Bottom line it never hurts getting quotes and going from there. Service, so I got all the paperwork done yesterday early afternoon and was scheduled today (5/1) at 8am. I do realize there needs to be a buffer between appointment time and actual arrival time, I usually just assume an hour after the appointment time. But the techs were here at almost exactly 8am. As I have very limited knowledge on solar panels, the fact none of them fell off my roof (panels or techs) and nothing blew up, then it's safe to say they did a fantastic job. In the end my system is fixed and I'm happy. Also if I ever need work done on my system again I'm calling these guys up.

I had a wonderful experience with Option One Solar. They were incredibly helpful and responded to…read moremy questions very quickly. Everyone I spoke with was kind, patient, and took the time to explain things clearly. They also helped resolve an issue that had been left behind by a previous installer, which I really appreciated. It made a stressful situation much easier to deal with. Their pricing was very reasonable, and their response time was impressively fast. Overall, I couldn't be more grateful or happy with my experience. I highly recommend Option One Solar to anyone looking for reliable and professional service.

Joe did an excellent job with great communication. Shows up when he says. Competes the work as…read morepromised. Highly recommended

I will title this review, when Honesty, Integrity and Skill Meet!! We had our chimney…read morecleaned and after that work we had a roof leak during a rainstorm, so I contacted 3 roof contractors and told them the history of the possible damage and the following took place. First company arrives in a Tesla and then uses my ladder to climb into the attic and reports we have to have a moisture test with various monitors for possible mold and then we will have our lab provide a 16-page report.... $970. Question how much to repair the leak? We will not give a quote until you pay the $975. Thanks, and bye. Number 2, another Tesla and this fellow walks around the lawn and says we will replace the cap around the chimney box. $3500, Thanks, and bye. Number 3, Walks the roof, inspects the attic for leak and reports we must remove 4 solar panels, replace 500 square feet of plywood and replace the shingles, the damage was caused by the solar installation and with a senior discount, $8,750. Keep in mind the roof has not leaked after the solar was installed, 11 years ago. Mr. Joe installed our solar and no one will move our system but he and his crew. We call Mr. Joe, his crew arrive in a work truck with ladders, inspects the attic and finds no excessive water damage to the plywood, removes the chimney box lid, climbs inside to inspect and reports, replace the cap and you are good to go or use some sealant and flex seal first and review the results. THAT IS HONESTY, INTEGRITY AND SKILL!!! We have known Joe for 11 years and we are grateful we located he and his company and you will be too!

Highly recommend using this installer. Hard to find ethical solar installers who can do custom work…read moreat a very fair price and who can complete the whole process in a fast time frame. They do their own electrical work as well which is a relief because subcontracting electricians can be a pain. Everyone I've recommended them to has had a positive experience!

My solar company went out of business. Didn't even let me know what was going on. I reached out to…read morethis company in hopes that they can help me figure out what to do next. I can't express my gratitude enough for this company. Nora helped me with everything. She finished up what the other company didn't. Got the hard wire done. Checked the inverters. Helped me understand how the system works and more. Phil was excellent as well. He did a really clean job with everything. Even the city inspector was impressed. If you guys are looking for solar panels, service, or anything electrical related.. look no further. I love them.

They claimed to beat any price. Needless to say we got a better price from another company for a…read morebetter product. I'm always suspect of any company that says we will beat any price. Don't waste my time and just give me the best value upfront. Lesson learned, don't waste your time.

I had gotten many quotes for a solar system in the past and have know of OC Solar when they first…read moreintroduced me the solar roof. While the solar roof was way out of our budget, the solar panel and powerwall system that they've configured for me was well beyond what I expected and was well within reasonable cost. Sun Run was out of the question, and even Tesla themselves weren't able to meet the final project demands when they first designed my system. OC Solar was the only who actually met my needs and were on top of the whole project timeline. Look no further than these guys. They did a wonderful job and would go to them in the future for my other solar needs. Ask for Brooklynn and she'll take care of you, without a doubt.

They were professional and were able to get it done in a timely manner and without any problems.read more

I am writing to formally file a complaint against UniverCity Solar LLC, located at 242 East Airport…read moreDrive, San Bernardino, CA 92408, regarding unresolved roof damage, ongoing water intrusion, broken promises, and what I believe to be negligence and misrepresentation that dates back to 2022. UniverCity Solar has visited my home on two separate occasions over the past several years to address a roof leak that developed after the installation of their solar system. During those visits, their technicians identified cracked roof tiles as the cause of the leak, repaired those tiles, and sealed the affected areas. Despite these repairs, the roof leak continued. In January 2023, I communicated directly with Aaron, a representative of UniverCity Solar, who acknowledged the damage and promised that the company would repair the interior damage caused by the leak, including repainting the roof area stained by water intrusion. Aaron repeatedly delayed this work, citing a lack of available personnel, but reassured me multiple times that the repairs would be completed. At one point, he even stated that he intended to hire a professional painter to perform the work. Trusting these assurances, I waited in good faith for over a year, during which time no repairs were made. In late 2026, heavy rains resumed and caused additional damage, including deterioration to the drywall and window sill in my dining room--the same room originally affected by the roof leak. On December 3, 2026, UniverCity Solar sent Adam to inspect the roof. At that time, they claimed to have discovered damage to a board outside the solar panel areaand abruptly stated that they were no longer responsible for any repairs. This sudden reversal is unacceptable. Regardless of any newly identified issues, UniverCity Solar previously diagnosed the leak twice as being caused by cracked roof tiles, which they stated were responsible. I relied on their expertise and professional assessment. If their current claim is that the cracked tiles were not the cause, then the company is still responsible for misdiagnosing the issue on multiple occasions, which directly resulted in delayed corrective action and increased damage. Due to the age of the damage and the prolonged delays caused by UniverCity Solar, I am now unable to file a homeowners insurance claim, as the issue is no longer considered new damage. Their failure to correctly diagnose and permanently resolve the problem has directly hindered my ability to seek insurance coverage, resulting in financial harm. Additionally, I am deeply disappointed to learn that Tim, the salesperson who sold me UniverCity Solar's services, misrepresented the company's roofing credentials. I was told that UniverCity Solar carried a full roofing license, only to be informed later by Aaron that they carry only a limited roofing license. This discrepancy further undermines my trust in the company. I am especially disheartened by this treatment given that I have provided over three referrals to UniverCity Solar, all of whom became paying customers. This level of neglect and refusal to honor written and texted commitments--copies of which I possess--is unacceptable and does not reflect the service that was promised to me. At this point, I am unsatisfied and disappointed with UniverCity Solar's conduct and believe their actions constitute negligence and potential malpractice. I am requesting that UniverCity Solar be held accountable for: * Honoring their written and verbal commitments * Repairing the interior and exterior damage caused by the roof leak * Addressing the ongoing water intrusion issue in full I processed additional complaints to the Federal Trade Commission report number 195345513 and the Better Business Bureau under the Pacific Southwest, Central & Inland California division.

Update: received a detailed response on 2/26 along with the note below from Nicole that they were…read moreshort staffed. Update: I emailed them on 2/23 as requested by Nicole. Will update when I hear back. Would not recommend SolarMax at this point until they improve their customer service. Look into other companies and their service reviews since you will most likely have to contact them multiple times with questions about the system/billing. They were very prompt and quick with reaching out and getting back to us when they were trying to sell us solar. However, now that we have been customers for years and our sales rep left, it takes multiple calls to even get through to customer service and then multiple follow up calls after since they have to email other departments to get an answer and do not call back. It seems like they are short staffed and for a big company like this should invest in more staff for customer service. That way they can provide the same experience we received in the beginning. It's been almost a month after I initially contacted them and my question still has not been answered. Seems like there is only one customer service rep and she definitely needs help.

My family and I had solar panels installed by SolarMax several years ago. Recently, we noticed…read morewater damage in multiple areas of our home. After inspecting the roof, I discovered a very concerning issue. When SolarMax installed the solar panels, they hired a roofing company to modify the roof beforehand. That roofing work was never properly completed, leaving a large section of the roof without shingles and exposing bare wood. As a result, there are now multiple areas of our home showing signs of water intrusion and possible mold. I immediately contacted SolarMax and informed them that this was an urgent matter requiring prompt attention. More than 24 hours have passed, and I have not received a response. I was told they would reach out to the roofing company they used, but there has been no follow-up. What I do not understand is how SolarMax could proceed with installing the solar panels, mark the job as completed, and leave our home with such a significant roofing defect. I am extremely concerned about the potential extent of the damage to our home, as well as the possible health implications for my family. I have never had allergies in the past, yet I began experiencing them shortly after the panels were installed, which raises serious concerns about mold exposure. I am hopeful that SolarMax will take responsibility for this issue and fully address both the roofing defect and any resulting damage to our home. However, I am very disappointed by the lack of communication and urgency shown so far.

Great experience working with 365 Solar. Troy was most professional from the beginning to the…read morefinish, and followed up with me after the service call. I highly recommend and will work with them in the future.

I am very happy to give a positive review to Troy, 365 Solar. I had meter socket problems after I…read moreinstalled existing solar system that was told by SCE technician. Until this late March, I called to 365 Solar, and personally met with Troy, I found he is the one who can answer my questions, and solve my problem under his patience, honesty, and expertise. Therefore, I added more SunPower solar panels with upgraded the main panel. During the process, Troy took care of my case and spending time to communicate with different crew teams to make sure everything is correct. I was very impressed. Now I feel very satisfied because of got new PTO, and every solar panels are working perfectly, furthermore the main panel is updated.

Blazer Electric was fantastic from start to finish. We had an emergency issue where a circuit…read morebreaker wouldn't reset and one room completely lost power to both lights and outlets. Our home has an exterior panel and was built in 1974, so troubleshooting was needed right away. They responded quickly, communicated clearly throughout the whole process, and got us taken care of the same day. The electrician found loose wires and a couple of bad breakers, explained everything clearly, and replaced and repaired the problem components efficiently. Fast, professional, and great communication--exactly what you want in an emergency electrical situation. I would absolutely recommend Blazer Electric and wouldn't hesitate to call them again.

I had a technician, David, come out to check a cable between two SMA solar inverters that had…read morestarted sagging and showed minor damage. David quickly identified it as a low-voltage communication line and clearly explained that it wouldn't affect power production or cause other problems with my solar panel system. He wrapped the small nick with electrical tape, secured the slack properly so it wouldn't sag again, and made sure everything was positioned safely -- all at no charge. Knowledgeable, straightforward, and professional. I wouldn't hesitate to call him again. Also, Blazer Electric seems to be one of the few companies to work on solar panel systems. When Yelp sent out my request to multiple companies--even though I searched specifically for companies that work on solar panel systems--three of the companies said they don't do solar.

They delivered exceptional value. The solution was installed and permitted in a timely fashion and…read morethe inspector and my other electricians said it was a very clean installation. We enjoy the Tesla app as well for ensuring everything is working as it should. Thanks Eddie ! We will be doing this again!

Initially contracted Nueva Energy on 9/14 for a 100A to 200A panel replacement and 14-50 Nema…read moreoutlet installation. Added on the solar installation about two weeks later after finding out that Nueva Energy installs solar as well. By 11/18, the following items were installed and inspections complete: 5.28 kw solar (440 x 12) Electrical Panel 14-50 Nema outlet A big thank you to Edgar and his team for a very efficient and thorough installation. The price was also very competitive. Highly recommended.

OC Solar was fantastic from start to finish. They got me a proposal quickly, were transparent…read morethroughout the process, communicated consistently, and their online portal made everything easy to track. Every person who came out was professional and respectful. What really set them apart was handling both our full roof replacement and solar installation together. I didn't want a roofing company and solar company pointing fingers at each other down the road -- OC Solar eliminates that headache entirely. Their pricing was competitive, and their substantial warranty sealed the deal. Highly recommend them if you're considering solar!

It has been about 8 months since the project was completed so I feel I can write this review fairly…read moreabout my experience. It was pushed to get it in before the credits ended. For the quick summary, there was a mistake in my installation, it was not handled well and the system works well but only after a long struggle. They price match but hard to say if I felt good about the price in the end either. Overall, it is very mediocre. After talking to 4 companies, I decided to go with OC after they honored a price match from a competitor. It was a fairly large system, 15 panels and a Tesla power wall 3 and needed to be added to existing system as my current one was underpowered and required due to new builds in California. Total was about 33k, out the door. It may not have been the cheapest offering but shopping for solar is not my favorite experience and I went with what I felt was at least fair for what I got. I primarily worked with Don from sales and Brooklynn and initially seemed fine and for all intents and purposes, it should have been. I chose to get HOA approval and pay for it myself so it did stall the project through no fault of OC. My HOA requires applications for major projects to be submitted along with a sizable fee, and I chose to do it by the book. I dropped the first major deposit of 10k and the installation was scheduled around July 2025. The next part is where the struggle began. The day of installation, the installers tell me the panels cannot fit in the design that they were given. They asked if I wanted to pivot to another part of roof and just install it then and there. I call OC and they admit the design cannot possibly fit my panels on this small area of my roof and I cancel the project and have them redo the plans and for me to go through HOA again. This leads to a very frustrating back and forth with Don and later Brookylnn's superiors as I no longer heard from her. I had about 10 calls or more trying to clarify what to do next and was met with a lot of resistance about what happened. It turns out the plan was actually the original estimate from Don (sales) and for some reason just pushed through their architectural team without consideration of the size. Don's superior Chandler even spoke with me about this and though I can't recall their explanation for this mistake, they spoke as if this was my issue with wanted to go through HOA and that they had no power to stop the project. If I had written this review after this call, I'd recommend no one work with these people. It felt frustrating and at times demeaning, given that they do this all day and I don't know what I'm talking about. After I got my second approval, OC refunded my fee to the HOA approval, but only after I explicitly asked for it. We eventually moved forward with the project and inspection when fine. My guess is had we not had this irresponsible prelimary design provided by Don go through their "architectural" team it would've been fine and none the wiser. As of this writing, the panels are working as intended and I had such a sour experience, I just moved on. But now Don and company requested a review for their internal systems, so here is it and a Yelp one that they did not ask for. In the end, like most of these experiences, it's not the mistake that upsets me, it's the handling of it. Communication started fading when things got more difficult and the lack of empathy or consideration for some dropping this much money on something they will do maybe 2-3 times in their life is disappointing. Much of the time I asked them and myself, how should I know this plan wouldn't work? Sure the HOA can't legally stop me, but I have to live with them, not OC. Whoever may have gotten this far, thank you for hearing my rant. Odds are you will have a fair experience but the truth is, most of these companies are interchangeable. They are all middle men and their strength and differences lie in the customer service and coordination. I didn't expect but solar buying is probably more similar to going to a car dealership. Do your research, advocate for yourself and don't get your hopes too high and it will probably be fine. As for OC, I think in the end they are just mediocre. They're like anyone else you may talk to. The processes are probably similar and I'm glad the system has worked well, which helps my scoring of this review. Maybe they just got lucky with me at the time, as I was getting fed up talking from one salesperson to the next and they price matched. I'm sure others will and can do the same so whoever you go with, as long as you are on top of it, it will go fine.