If I could give this company a negative rating then I sure would!! I called this company 2 weeks before moving and described in detail the amount of furniture and boxes I needed them to move. I had a very similar experience to the one Sandra stated below. Over the phone David claimed it would only cost $350. I was surprised since other companies required 700-800 so I called David multiple times, confirming that he would move my belongings for only $350. He said that it would probably be 350, maybe 400 the most if there were more things to move than he expected. I thought that was a reasonable deal and agreed to let him move my furniture and boxes. However, yesterday when he showed up with his workers, he walked around my home and insisted that I give him $1200! How outrageous!! That was almost an $1000 increase and it was significantly more expensive than other companies! I did not understand why that would happen. I did describe everything he needed to move, why would he trick me like this? He explained that his company always scammed people on the phone in order to attract customers to their incredibly low prices. I tried to reason with him: why would you add $900 when I clearly described everything to him? We had agreed to 350-400, so shouldn't I pay that? David refused to listen to me. He said that unless I paid 1200, he would leave and refuse to move anything. In addition, he began to blame me. He said that it was my fault that I did not know the true value of moving my belongings, and it wasn't his fault for fooling me about the price. I had no other option--my whole family had spent weeks packing and preparing to move. Turning him down would not be reasonable so I reluctantly agreed to pay the outrageous price of 1200 and let him move my belongings. When he had moved all of my furniture and boxes to my new home, I was horrified to discover that there was a GIANT tear in my $4000 leather sofa. David did not wrap one of the legs of a chair, which tore the sofa. Kylin refused to offer me any sort of insurance, even though the tear was completely their fault!! When it was time for me to pay them, I gave them the $1200 that they requested. However, all of the workers begged for tips and additional money. I refused to give them more money due to such a horrible job they did. I'll warn you, NEVER HIRE THIS COMPANY!! They are careless cheating fools that you will waste your money on!! read more