** Long Review**
We had a reservation for 9:45 pm for 4 people and arrived at 9:48 but the table wasnt ready. We decided to order drinks at the bar. Around 10:05 we asked if our table was ready and they said almost. It seemed they were waiting for people to leave to clean the table and seat us. The bar wasn't much better. We ordered the sangria, which is for 4 people and they had to make it from scratch, which was nice, but it took a while. And I watched as the two bartenders seemingly stopped working on our drink and started serving other people. We didn't question it, because we don't know their process. Maybe they needed some fresher ingredients.
When they finally told us our table was almost ready (felt like they were building it from scratch) we asked if they could bring the sangria pitcher (which was made in a water jug) to our table and it seemed they just left it at that. I didn't see the sangria continue to be made. another 5 min passed and the bartender asked if we had our table yet and I was just as confused as he was. He had to be the one to ask the host what the status of our table was at 10:20 and finally, finally, we were seated. 35 minutes after our reservation time and 32 minutes after we arrived, we were finally seated. sometimes this is not a problem when the vibe is good and you're entertained, such as if we had drinks and could hear each other but we were hungry, thirsty, and tired of just standing around.
When we got to our table, they compensated for the wait by giving us a bottle of bubbles, which was nice, but we don't like bubbles so we didn't finish the bottle or the glasses that were poured. So that's cool. the sentiment would have went further if they offered to comp our sangria or asked us if there was something we liked. But I guess champagne is a universal placating tool.
Ambiance:
The vibe and ambience of the place was cool. A little loud by our table, so it was hard to hear each other without slightly shouting or leaning into each other's ears. And a bit too dark on the mood lighting that we needed our flashlights to see the menu and our dishes. But overall cute and picturesque, however, I am not one that values the pic over the quality of service and food.
Drinks:
Our sangria was placed on our table and we saw that it was sparkling, which none of us ordered. So we had to send it back because we didn't ask for it to be sparkling (this was an option on the menu that we did not request) so the server took it back and by the time it was brought back out the cups that came with the pitcher already had melting ice and water in them and the waiter poured the sangria in the glasses so it was slightly watered down.
Dishes:
My plate on the table was dirty, something I would have caught if I could see it. I randomly felt the plate while chatting and felt dried crusted food on the corner and immediately pulled my flash light out and indeed saw some dried food. That put me off and prompted me to check everything on the table at that point. The forks were not in the best state. They were gold covered but the gold covering was already coming off and revealing the silver underneath. Which I guess is typical wear and tear for certain utensils, but after the dirty plate I was very skeptical about cleanliness.
Three things affect the taste of food for me: price, service, and the actual taste. With the long wait we had we knew what we wanted to order so when we sat down we were ready to go.
Food:
We ordered the crab Caesar, tuna tartare, vegetables, wagyu skewer mixed grill, and bang bang shrimp.
The Caesar salad included bacon bits that were very crunchy and hard. It tasted like those bacon bits that are really red and pebble like. It was also drowned in salad dressing that didn't seem to have flavor. There was an increased amount of dressing that made it a bit too much. The crab was nice.
The bang bang shrimp were soggy. bang bang I've had at other places is usually crispy and hot but this was lukewarm and soggy which is strange for shrimp fried in batter. It was like they fried the shrimp, put it in the sauce and let it sit. Think reheated fried food texture.
The wagyu skewer was ok. Not overly seasoned but also not really seasoned.
The tuna tartare was ok but the nori (seaweed) that came with it was not good. For a dry sheet It was plastic-y and rubbery and the taste was stale. I am a seaweed Stan and have tried hundreds of seaweed varieties in different brands, flavors, and different countries, and I can say this was not good quality. It was hard to rip and chew and it brought the taste of the tuna tartare down.
Overall I was not impressed. Maybe it was an off day, but it definitely did not leave a good impression. The quality for the price did not add up.
Honorable mention: I do want to give a shout out to our sever, Sabrina. She was kind and quick and did the best with what was happening. She was probably the highlight to the experience. read more