Location Directly off Crain-take SECOND left…read more Parking Plenty of parking in large lot. Service Fast and friendly. I had a few heavily smoke odored garments and they were not judgmental. They wanted me to know about the price of the service prior to leaving my items-very thoughtful. They provide furrier service! Tips Tell them you are a new customer or new to the area and you will receive, at least I did,, a beautiful laundry bag. Summary As a new customer I was delighted with the service!

They do what they are suppose to do. My only issue is that they open at 9 am, instead of 7 am like…read moremost d/c do in the area. Minor issue, but I adjusted to the hours. Recommended.

The customer Service is excellent. The store is clean. They have earned my return service. I would…read morerecommend it

Fast turnaround, but absolutely no customer service…read more The good thing about ZIPS Cleaners is their blazing speed. If you need dry cleaning done quickly, they are incredibly efficient and the turnaround time is fast. Unfortunately, the customer service is nonexistent. On my first visit, I walked up to the counter with my receipt in hand and the employee just stared at the screen without saying a word. No greeting, no "can I help you," nothing. After standing there awkwardly for a while, I finally asked if he needed my receipt. Only then did he ask for my phone number to look up my order. It was a pretty ridiculous interaction. Another downside is parking. The lot gets very busy and congested, especially during rush hour, which makes getting in and out more frustrating than it needs to be. Basically, if you're looking for fast dry cleaning and don't care about service, ZIPS gets the job done. Just avoid peak hours if at all possible.

Great Experience! It was seamless, the manager was kind, the process for drop off was easy and…read morestraight forward. Pick up was even easier. I will definitely be a returning customer.

I would strongly caution anyone against relying on ZIPS Cleaners in Brandywine if you actually need…read moreyour clothing when promised. For the past several weeks, this location has repeatedly failed to complete my dry cleaning by the stated pickup time. This is no longer an occasional delay. It is a pattern. What makes it particularly frustrating is that ZIPS actively advertises "In by 9, Out by 5" same-day service. Yet I currently have multiple orders from the same visit, and while some are marked ready, others are inexplicably still "NOT READY." Customers should not have to make multiple trips to retrieve pieces that were dropped off together. If you cannot consistently provide same-day service, stop advertising it. If an order will be delayed, communicate that proactively. Neither is complicated. Reliability is a basic expectation of a dry cleaner. At this location, it has become the exception rather than the rule. I would strongly caution anyone against relying on ZIPS Cleaners in Brandywine if you actually need your clothing when promised. For the past several weeks, this location has repeatedly failed to complete my dry cleaning by the stated pickup time. This is no longer an occasional delay. It is a pattern. What makes it particularly frustrating is that ZIPS actively advertises "In by 9, Out by 5" same-day service. Yet I currently have multiple orders from the same visit, and while some are marked ready, others are inexplicably still "NOT READY." Customers should not have to make multiple trips to retrieve pieces that were dropped off together. If you cannot consistently provide same-day service, stop advertising it. If an order will be delayed, communicate that proactively. Neither is complicated. Reliability is a basic expectation of a dry cleaner. At this location, it has become the exception rather than the rule.

My fiance' and I needed suits cleaned for his mother's viewing and funeral. No one else could get…read moreit done for us but Gem Valet said they'd hold their last load till we got there and had them for us in an hour!! I highly recommend them!! Thank You Gem Valet!!

Clifton Cleaners came through again for me. I needed alterations to my dress and needed a short…read moreturn around time. It was delivered right on time and they used the extra material to surprise me with a matching mask! Check them out for all your dry cleaning and alteration needs. They come to your house and their prices are reasonable.

THE SINGLE BEST dry cleaner I've ever used in my LIFE! The Owner, James G. is an upstanding person…read moreand the quality of CC's work is beyond reproach. I HIGHLY recommend CC's for all your dry cleaning needs... you will NOT be disappointed!

I have been using them for years. Very reliable, I can only recall two or three times that…read moreequipment failure delayed my uniforms by a day. Customer service is outstanding. I originally picked them for their hours and location. I needed to drop off in the evening, and you can always park right at the door.

Poor customer service, I called to inquire about some blazers I would like to have cleaned and the…read morelady that picked up was not polite and hung up once she answered my question. I would not bring my clothes here with that kind of customer service!

They repeatedly lost my stuff. The lines were always long, and stuff was typically always wrong. I…read moredecided to go to Zips in Temple Hills as they're cheaper and I always get my stuff back correctly.

I am Highly upset that I prepaid for 10 garments and when I picked them up they were all dirty…read morestill. Then when I tried to seek help from the young guy at the counter he was a complete wise-ass. I left very upset and I expect to contact the owner for a full reimbursement...Don't go here PERIOD! read the other reviews...

I am so impressed with the new owner of this store. I got my evening dresses altered here several…read moretimes and NO complaint at all. All workers greet me friendly whenever I visit there too. I didn't want to go back to this store since I had a terrible experience with the former owner with the price they charged and the service they have done. But my neighbor recommended me this store, and she was right.

Some of the worst seamstress work I've ever seen in my life. The man at the counter was very nice…read moreand pleasant, but the seamstress gave me this and didn't even apologize for it. She straight up told me "you have to be careful with it because it's not going to be strong". She ruined this bag and charged me $25 for it. Go somewhere else and pay more to get it done right. She did NOT fix my bag, she ruined it to where I'm not sure someone else will be able to fix it. This looks like a child did this.

This was my first time using Yates Dry Cleaning, and I have to say I was extremely impressed with…read morethe experience. From the moment I walked in, I was greeted with professionalism, friendliness, and excellent customer service. My garments were returned looking fresh, clean, and perfectly cared for. The attention to detail and quality of the work exceeded my expectations. It's clear that the team takes pride in what they do and truly values their customers. Thank you to everyone at Yates Dry Cleaning for making my first visit such a great experience. I appreciate your hard work, dedication, and commitment to providing top-quality service. I will definitely be returning and recommending your business to others. -- Jamar DeJan

I'm going to start this with positive words. They do great work with a nice and professional staff!…read moreFor the past couple of months I have utilized their services two maybe three times a week and also had my alterations done here, until today. Twice a week I would pay $6.18 per uniform shirt to be dry cleaned, but today, to my surprise (without any prior notice) I was asked to pay double the amount of $12.48. ($0.12 shy of double) Needless to say, I am currently looking for another cleaners that communicate with their loyal customers and don't have surprise increases.