The Drycleaners is the best in this area. Service is always prompt and clothes are ready when…read morepromised. I've had many alterations done here as well, always accurate. I wouldn't trust my clothes to anyone else. Always friendly service from the Lee's!

A long time customer and their alterations are always great. I had a suit arm cuff in need of…read morerepositioning and removal of factory stitching. Not an easy task and well worth the pricing. Not the fastest, nor did I want it to be; just done correctly with expert attention. Will continue to support and worth the drive.

Quality service for starters and decent value for my clothing. Job well done all the way around.read more

A month later, I still get the run around of their losing one of my pants. Why am I writing this…read morereview , it isn't so much because of the lost pants, it is how they are handling it. I have been back 5 times and I just get the run-around. A month ago I dropped 3 pants of, I was returned 2 that were mine, and a larger/different color one. I stated - this large grey one is not mine. I gave my name and phone number, I've been back 5 times. What have I been told by the same female employ, you the reader pick which one you find most unacceptable: 1) well we can fix the wrong one to fit you (so, um, wonder about the original owner of those pants?) 2) leave me your other two pants and we will look for the missing one (the only thing the missing pants have in common with my other two is they are black, not same brand 3) when I went to get my two pants back, they were reluctantly returned to me 4) one week I'm told, come back on Thursday, the owner can decide what to do. I come on a Thursday the owner is not there 5) I come back the following week, "I have to tell the owner about your missing pants." (so owner hasn't been told) 6) I asked - why don't you launder my next order of pants for free as compensation - I got silence, no reply. 7) I asked - how do you guys handle this? Silence, no answer.

These guys are great (especially Engie)! I've found that most dry cleaners are generally the…read moresame...but it's the little things that make Maple stand out. The small courtesies, the pleasant attitude, their genuine desire to help if you need something unique, the extra effort, etc. For instance...I had a bit of an emergency where I needed some fast sewing done on a costume on a Sunday. After explaining the situation (and despite clearly being very busy) Engie offered to accommodate me the same day! She did a fantastic job, exactly as requested, and even went above and beyond by adding some additional stitching where she thought the costume needed some more strength! Great staff. Great work. Great cleaners. ...highly recommend

BRIDES DO NOT BRING YOUR DRESS HERE FOR PRESSING OR STEAMING! I wouldn't bring anything important…read morehere honestly. They burned my wedding dress, didn't disclose the damage to me, still charged the full amount. Nice surprise the morning of my wedding. HORRIBLE!

With my usual small, mom-and-pop dry cleaner closing down, I decided to give Zips Cleaners a try…read moreafter finding them on Yelp (of course). Parking can be a bit of a hassle, particularly during busier times, but the staff does a good job of keeping the line moving. If you've been there before, drop-off is quick since your info is already in their system, and the turnaround time is pleasantly fast which is a huge bonus. There's not much (or any, really) in the way of personalized customer service, but if you're just looking for an efficient, dry cleaning only experience, this place works. I still miss the mom & pop shop though!

Yeah, they are a nice group, but I swear the clothes look worse for wear when they come out, then…read morewhen they go in

I put my first ever request for quote for a service that required a quick turnaround. Response was…read moreprompt with a quote and addressing my questions. Finding the business was interesting...it's one building with three doors (one for each business) and they don't connect. If you don't know that and/or don't know what to look for. Though I did not end up using the service, the employee in there was kind and patient as I was trying to figure if my capri pant needed hemming. She talked me through it and stated she liked the way the pants fit. She could've told me to hem them and make the money, but she instead gave me her opinion and stated she thought they were fine. One weird thing, I will state, is that the changing room is their restroom. Not a MAJOR deal but something different..

Absolutely incredible laundromat wash & fold service experience here. I cannot express how grateful…read moreI am to have found them & for trusting their expertise. My clothes were washed, dried and folded in the most organized way possible. I always feel a little nervous using somewhere new, but I instantly trusted both the person I spoke to on the phone and the woman who worked there. I usually use one near my work but really needed another to use near my house. I cannot express enough how incredible they are. Nearly 70 lbs of laundry washed, dried, organized, and folded appropriately and perfectly in one day. Incredible customer service, very clean business, knowledgeable team/staff and I couldn't be more satisfied. Wish I could give more stars!! Thank you so much :)

Stumbled upon this tucked-away hidden gem after finding out my laundromat permanently closed and…read moreneeding a reliable spot ASAP with all my laundry already in the car. Clean, organized, and always buzzing in the best way. Reasonably priced, and they really pay attention to detail. My comforters and Ruggable always come back fresh and smooth. You won't be disappointed!

My go-to place to have my comforters, sheets, and towels washed and cleaned. They offer pickup/drop…read moreoff services for DC with a fee of course. The driver was good as was the staff that I spoke to when I needed some support. I recommend them!

I went in to get my jeans hemmed. I told her that one leg is slightly longer than the others so…read morethat it's best to use a ruler to mark the jeans from the ground up and then cut the inches I wanted off from that mark. She wouldn't listen. She pinned the jeans and eyeballed the hem- she didn't even pin them correctly- long story short, one hem is longer than the other and they are completely off. Also I had my jacket hemmed- it was a bit sloppy. She found other places my jacket needed hemmed and to be honest, with the work she did I could have done it myself. See photos. I was charged $115 for hemming my jeans and fixing my jacket with a dry clean (there was a stain on my jacket). Anyway, usually I'd go back in and have them redo it, but she's kinda pushy- very sweet woman but I don't like not being listened to. Also, going back would mean she would have to cut my jeans again and I'm over it.

Wow! New Town Cleaners know their stuff. They expertly cleaned a table runner and a queen-size…read morecomforter and both pieces are just beautiful. The bonus is that they are also the nicest people you will ever meet. Double bonus is I am happy to support such a professional small business. I highly recommend.

Will definitely be coming back! Their manager is AWESOME. My coats look brand new. I brought in 6…read morecoats and they were ready so quickly. Amazing customer service on the phone and in person. Their front desk staff are also so wonderful, kind, and helpful. I live all the way in Silver Spring MD and will be making the drive just to come here. They are incredible and really handled my expensive coats with care. They also found everything so quickly when I came to pick up which just goes to show how organized they are. HIGHLY RECOMMEND!

I was highly recommended to bring larger items here, like my comforter, and based on my first…read moreexperience, I understood why. The initial service was impeccable, which is why I decided to return. I'm giving two stars out of grace for that first visit. Unfortunately, my second experience with the exact same item was disappointing. When I picked up my comforter, I noticed small specks of lint scattered across it. I brought this to the manager's attention, and while she insisted she personally handled my item and attempted to remove the lint, that explanation didn't align with the final result. If the issue couldn't be resolved, I should have been notified before leaving--not after I had to point it out myself. I did receive a refund, which I appreciate, but I genuinely wanted this to work. It seemed like the manager had already made up her mind that nothing further could be done, and there was no real effort to try to resolve the issue. At that point, I simply asked for my item back so I could take it somewhere that handles items with more care and attention to detail. It honestly made me question whether my comforter was mixed in with others during the process, especially since I take great care in maintaining it, including regularly steam disinfecting it at home. What was also frustrating was that instead of focusing on my concern, the manager began explaining how other customers' items can come in, as if I was expected to sympathize. My only concern was the condition of my item. Based on this experience, I would recommend keeping it simple here--stick to everyday dry cleaning. I would not suggest bringing larger bedding items like comforters or duvet covers, as the quality and attention to detail may not be consistent.

Love them! Reliable, friendly, trust worthy, great value and service. Been going to them for…read moreyears & will continue to!

Did a great job hemming my pants.read more

Wonderful modifications to my daughter's wedding dress which is a family heirloom. She received…read moremany compliments - we couldn't be happier.

I highly recommend Elle sisters for your wedding dress needs. The owners were very kind, helpful…read moreand accommodating. I had some improvements added to my wedding dress and was very satisfied with the outcome.