Kimpton EPIC Hotel
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We are not outside often, but it was nice to have a big balcony with an ocean view'. During our four night stay, kept waking up with bed bites... my feet, legs, arms, and chest! No mosquitos or bugs on the 21st floor, on our balcony. Maybe saw a hornet or bee once, that's it.
This hotel was one of the best experiences in my life! Situated in the heart of downtown Miami, this is really where you want to be. The views are breathtaking at night and equally as beautiful during the day. We checked in on Friday afternoon, and they have early check in times as well as late departures. The customer service here is incredible, everyone is very accommodating and treats you like royalty. Your vehicle is immediately handed off to valet as soon as you pull up, and if you're into car spotting like me, you'll see some of the most spectacular cars and supercars here. They usually park one of the exotics in front of the hotel, so every time we were coming and going I would always catch a glimpse of the beautiful cars parked around the property. There is also a stunning yacht right outside. It's a roundabout entrance and you get off right in front, the valet is super great and convenient. The location is PRIME. It's directly across from the Kimpton Residences and very close to other hotels and areas of interest. It is a luxury hotel and it fits up to that standard. As soon as we checked in we received a beautiful tote, and some goodies as well as vouchers for the bar. They have a lobby bar as well as in room, and of course room service can be ordered. Zuma is located on the first floor of the hotel so if you're craving some high end Japanese then it's conveniently right there. We were situated on the 20th floor with ocean views so the room location was immaculate. I loved the view from the terrace and can look directly at the pool as well as capture a stunning city scape at night. During the weekend, there is a pool party so loud music is playing for most of the day so keep that in mind- but I liked the vibes so it was just adding to the already incredible experience. The room was extremely clean, all the linens were very good and the shower was a waterfall shower which felt like a true spa experience. You also have the option of a spa here, and the room service was great too! Ordered the avocado toast and iced coffee and pancakes and everything was actually quite impressive for a hotel. The lobby also always smelled amazing, some scent was wafting through it and it was mesmerizing. I loved the convenience of just pulling up to the hotel and valet handling everything, everyone is super friendly and welcoming and the hotel overall exceeded my expectations. Anytime I'm in Miami this will be my go-to spot for sure! HIGLY recommend
I have been here a couple times over the years. One time was for an event and another was to get some drinks. I remember enjoying the experiences. It is an upscale experience. Well, I came back on Sunday for a mini work event. I wasn't here more than an hour. I will be back today and I am looking forward to it. The hotel has amazing views. They also have a very nice restaurant here. I do remember the pool area being so pretty. There is only valet parking which I find to be a negative. The conference room we were in Sunday was comfortable. I am making a presentation to 50 people today so hopefully I will still like it as much. Wish me luck!
I love, love this hotel. I've stayed on numerous occasions -- both for work and pleasure. The entry is light and airy. It feels like you're IN Miami, if that makes sense. It's sexy and sleek. There's a top-notch sushi restaurant inside (I've previously reviewed) where they play live electronic-dance music in the evenings. Rooms and Accommodations: The rooms are nice and spacious. Room service is great too. There's also a rooftop bar that allows pool access. All-in-all, I love my experiences at the Kimpton Epic
Overall I enjoyed my stay at the Kimpton EPIC hotel. The room was clean and I enjoyed the balcony in the mornings and night. Elevators were pretty fast as well so you're not left constantly waiting. The gym was a decent size with clean equipment which is on the same floor as the pool and spa. Guest services were quick to bring up extra towels and hand soap. The opening from the bathroom to the actual room I find to be odd since you can hear someone shower/bathe since it's only covered but a pull down curtain. Unless you're staying in a "honeymoon suite" it's kind of useless in my opinion. The first night we got in a little later than expected, and the restaurant had closed at 11 which I thought was a little early for Miami so we were directed downstairs. It turns into a very "night club" vibe with a pretty strict dress code. It seemed like a lot of people that are not guests or residences go to and which we were not dressed for. With that said I was able to hear some outside noice from 1 am - 5 am between guests in the hall and after market exhausts.
Be careful not to pass it when pulling into the main entrance--big entrance and spacious. Don't rush if you are waiting for the valet to retrieve your car, as it took over 15 minutes after requesting it via the link sent via text. Easy process checking in. The front desk person had a bit of an attitude, but it could be due to the time of day. You need a room key to access the elevators. The room was nice and clean. However, the shower pressure was not great. Nevertheless, the view outside the room was awe-inspiring. And it's pretty spacious outside as well. The bed was very stiff and hard, and there was no alternative in the closet for non-feather pillows. And the pillows were so flat very uncomfortable for a night rest. No ice machine that I could see on the floor, the refrigerator was stocked so I did enjoy a drink. Room service menu was pretty good. The value is high for the quality of the room and bed. But it's in a great location walking distance to Whole Foods.
FIVE STARS! EVERYTHING WAS SPECTACULAR AND IT IS HIGHLY RECOMMENDED. The staff went above and beyond for the holidays. The restaurant had a great wait staff and accomodations due to my allergens. I loved most the complimentary wine during my check-in, which is available from 5-6pm, and the coffee bar in the mornings that also server hot cocoa. This hotel is simply a vacation away from home that truly gives resort vibes without the added fees. Several local restaurants in the area off Biscayne that are within walking distance and the most beautiful view of the Miami River DEFINITELY COMING BACK!
When we first arrived at the hotel they were serving welcome drinks in the lobby. Pleasant start to the check in process. The ambiance during the festive season with the Christmas tree up was nice and inviting. I loved that the lobby is spacious and clean. Our room was wonderful. I appreciated that there was a bathtub and a standing shower. All the amenities provided were excellent quality. I'll definitely stay at this hotel in the future. Good location too!
Such a great location near Bayside Marketplace and the cruise port. We stayed here as part of the Amex Platinum fine hotels program. $200 refund on the room price and $100 to spend at the hotel. They let you use the $100 toward the parking fee. Parking is crazy expensive but it's a right in downtown Miami. We were surprised that they charge tax on the parking and resort fee, so over $100 just in fees on top of the room rate. The hotel is so pretty and all the staff is friendly. I would definitely stay here again.
Came here for the Pool250 event for Independence Day with my friend, FeiFei. Drinks poured with a heavy hand, but there is a mandatory 22% service fee for drinks, which are paid by tickets. $5 each ticket and 3 tickets for each drink. Immensely expensive. Pool was nice, but I wish that there was a hot tubjacuzzi. Lots of staff around to host with drinks, music, and hygiene. The bathroom was so clean, too! Just not that much parking outside, which was not too much of a mind for us because we rode via uber to and from this location. Pool is on the 16th floor, which was a stunning view with the skyscrapers and the waterfront. Mandatory $25 admission to this event if you are not a hotel guest or resident here. No reentries :( the couches and chairs reserved only for those who paid, which was not made clear with any signs. Security guards had to notify themselves about that. Also, staff should be on same page on where to find food and drinks then how to pay for them if someone wants them.
What a Beautiful Hotel right by the entrance way to the iconic Miami River. We stayed overnight for our Daughter's Wedding The staff was amazing from the Front Parking entrance to the Hotel very well organized. Ample BEUTIFULL Lobby the staff was great great , Hospitality top notch, great rooms with amazing rooms , we had a Huge wedding venue with many guests and their Ballroom perfectly sized for us they offered us makeup room for the bridesmaids to do their hair and makeup . They had roof top bars and pool, and saunas also . Amazing views from the balcony great vibe's with roof top seating and Outside bars we had an excellent time , we checked other Hotels near the Epic but epic had what we needed for sure ,Best choice for sure top notch hospitality and accommodation's
The service has been very mid. Check in is at 4 and not a minute sooner. I asked for an early check in before our trip and they said they could not guarantee it. Got here and they said there was no chance for an early check in. It was so hot the day we checked in so we sat in the lobby until our room was ready. We say hello or good morning to employees when walking by and nothing is said in return. During our pool day we asked Uriel to open to umbrella. He said there's nothing the umbrella will do because it's hot and the sun is directly facing us. There was another man next to us that wanted the umbrella opened and Uriel just walked away. Juan on the other hand was very pleasant and friendly. So we ordered our food and drinks through him. There was a baby gecko in our room... very strange. Overall service was ok but we definitely were expecting so much better and friendlier service for the price.
Excellent front desk experience. My sis spoke to gal so I didn't get her name she's pretty has Italian name parents came from Italy? She couldn't have been nicer very professional! Room was very clean good size large bathroom. I couldn't use shower as I couldn't get water in my eye and it was big rain showerhead! I was also afraid of tub being sight impaired can't remember if there was grab handle but quite high tub! Very quiet room but I'd suggest high floor as there's lots of loud traffic if u r facing road which wasn't a problem! We were high up great view anyway at night. It was free room for me they ihg credit card and was very happy with it. Usually free rooms are in dumps so I was very pleased! Breakfast no charge was excellent. Service with Juan he's perfection!!! Good latte great fruit cup etc. my omelette was way too done for me but the rest was excellent I'd probably just order eggs! We really were pleased staying here. We have stayed at intercontinental before but wanted to try this liked it better! Great walking path.
1 year ago
Was very much looking forward to enjoying my stay here but sadly we realized on our second and last night we had mold in the room. We had notice a weird smell from day one but thought maybe it's just the room but each time we entered our room we started realizing it was something else and found the mold in the shower. We notified the front desk at check out and the guy who checked us out seem not to care or apologize, we then spoke with the manager who was very professional and friendly he apologized that we experienced that. I'll give him 5 stars for the way he handled the situation all through we are now noticing everything smells of mold. read more
3 years ago
The hotel is very elegant and beautiful, but there are a lot of hidden fees! The hotel rooms are pricy enough, and when you check out, they spring extra fees on you that we're not disclosed during booking! The extra fees are for use of the restaurants, pool and gym!!! Even cheap hotels don't charge extra for those things!! The views are stunning and the service is wonderful but be very wary of hidden "extra fees"!!! read more
Beautiful hotel, beautiful rooms and a stunning view of the water and high rises are a must! Deep deep tubs to dissolve the day away. Food at the bar is not that great, bartenders not that great either. They do not disclose that there is an automatic 18% gratuity added so we were drinking and did not read and gave additional tip. Normally I would not mind but these bartenders were not that great and the drinks not that great. Valet charges $48 dollars a day on top of the tip. Very expensive hotel but it is beautiful. Complementary coffee and tea in the morning. read more
2 years ago
We had an amazing stay here. We arrived at the front desk and check in was seamless. Staff was friendly and gifted us with an EPIC mug. We had a good view of the pool area. In addition to a nice room we were helped by manager from Peru who helped us get a UPS package mailed so we didn't have to waste vacation time hunting for UPS store. read more
Love love love this hotel so much! It's our first time in Miami and we decided to stay here for 1 night (our last night). The views are amazing and the room are spacious. We opted for the 1 King Bed (Water View High Floor), which was booked through our Chase travel portal. Check in went smooth and they were able to give us the room way earlier than expected. I love how check out is at 12 pm too and you can also request late check out if your an IGH member. The staff is super accommodating and friendly here. Everything was clean and there's so many amenities in our room. Will definitely be back here for a longer time. read more
On our driving trip to Key West, we decided to spend a night in Miami to break up the drive. This Kimpton Epic had a location right in Downtown which is why we chose it. The lobby is spacious and beautiful. The staff was friendly and our room was very nice. Beware there's a huge opening between the bedroom and the bathroom which may make it odd for "friends", or even odd for a middle of the night bathroom break. There was a balcony which overlooked the water and the cool buildings like a scene out of CSI Miami. The Valet was an absolute Cluster! It's so backed up that you literally just sit at the light waiting to get in. There's barely any room in the tiny circle turn around spot between the entrance and the new hotel going up next door. There is plenty of stuff within walking distance but we didn't partake as we basically checked in, went out to eat (drove), and came back and headed out early the next morning. Of all the Kimpton's we've stayed out, the room was the largest and nicest as Kimpton's typically overtake an older hotel as a boutique style. read more
My 2nd time staying here was a wonderful as the first. Same time one year apart. I think I have a new tradtion. I enjoyed the friendliness of the staff. I enjoyed returning to a freshly made bed and fresh towels each day. I enjoyed the happy hour, the afterdark vibe on the 16th floor, the views, the morning coffee, the refreshing lemon water upon returning from the heat. I enjoyed the watching the river and the boats passing by. I enjoyed the convenience of the location. I enjoyed being greeting each morning as I exited the building. I enjoyed the late checkout time. I enjoyed the relaxing and inviting spaces in the lobby area. We really made it a point to visit and enjoy many of the spaces the hotel offers. read more
2 years ago
I have to tank the Epic for being the place I can scape to when my reality gets tested. Only great memories from this place in very different stages, i have been coming here since I was single with no kids, to spend my anniversary or simple a get away with the kids. For any occasion the vibe is simply the best ! Service is always 5 stars and very convenient the fact that you can request anything to your room by just sending a text message. Cheers to my many rechargeable nights and days at this magical place. read more
6 years ago
Arriving to Epic, there were all types of luxury cars and liveliness in the front of the hotel. Yet, the luggage attendant did not skip a beat as they opened our doors, grabbed our luggage and escorted us to the front desk. We arrived a few hours prior to check in and the very friendly front desk gave us hotel access, tagged and stored our bags while he gave us information on the hot spots of the hotel. We waited no more than 15 minutes before I received a text saying the room was ready. We came here to celebrate our one year wedding anniversary and Valentine's Day in which Epic definitely made EPIC! The General Manager Ericka and her team made sure that our celebration and stay here was nothing less than perfect. We were not only upgraded to the Presidential Suite (which was EPIC, thank you!) but also greeted with a bottle of champagne, the cherry on top was our photo was printed and framed. The Presidential Suite was nothing short of amazing with 3 balconies, a full living room, massive bedroom and incredible bathroom with a massage jet tub just sitting in the middle of it all! The views left us speechless of both the city and the marina. We could literally just spend the day on the balcony watching the yachts go by. The social hour with champagne in the lobby was well executed even with COVID as everyone spaced out throughout the large lobby. It's nice that Epic provides this to their guests! The staff was great with anything we needed they were just a phone call away and did not take long at all to deliver it to our room. The pool we didn't use much but it's a pretty cool spot and it's heated! Overall, we would continue to go back to Epic and love the proximity it had to some other spots we wanted to check out. You absolutely will not regret staying here. We definitely had an EPIC weekend! read more
2 years ago
We evacuated here during Ian and I thought they did a fantastic job during a very trying time. Great communication, love the text message concierge. I tried the Exhale Spa and they were REALLY good. It isn't the motel 6 prices or the ritz prices, it's an upscale modern but still approachable hotel. Valet is pricey and wish that could be waived in an emergency but that's a nitpick. read more
2 years ago
2 years ago
There was a cockroach in the room! They would not switch me to another room. It was awful. Then I looked around it is so dirty! I will never stay here again or with IHG. I don't know how I will sleep here tonight, read more
2 years ago
3 years ago
I absolutely loved staying at this hotel. Located in Brickell this is a nice location to stay. you can easily walk to several surrounding bars and restaurants as well as the shops at Bayfront park and Brickell city center. Overall the hotel is stunning - the lobby walking in is huge and modern. We were checked in right away and the staff were all friendly and lovely. The room was nice and tidy - what I liked the most is the balcony where we were able to relax and enjoy the beautiful weather. The parking is valet - I believe it's under 50$ per day. Overall this hotel is expensive and a luxury stay without a doubt .. but worth it! read more
Nice upscale hotel. Where the famous ZUMA restaurant is located. ( go to zuma ). They also have a restaurant called Area 31, offering decent lunch and great views. ( good happy hour ). Hotel only has valet ( pricey ). Staff is friendly and helpful. My favorite thing about the hotels is the pool, the atmosphere is great, nice music, beautiful chairs and cabanas to rent. They offer good cocktails and small bar bites. The rooms are small unless you get a suite ( recommended). But they are clean and Modern. Good spa as well, offering massages and different body treatments. The hotel is close to a lot of downtown / brickell restaurants as well. ( a lot to do ). read more
Gorgeous hotel. We had delays checking in that caused us to miss our dinner reservation but once checked in, everything was lovely. Our room was clean and had an amazing view. Had drinks by the pool. Had breakfast at Area 31. Great stay. read more
I can see why this hotel was luxury a few years ago but coming back in 2022 it's charm has started to fade in my opinion. It's definitely overly crowded and valet was a bit chaotic, there was construction in the building next door creating a bottleneck of cars waiting to just go into the location every day. It was about a 30 minute wait from the moment I ordered for the car, I would advise to give yourself ample time. Food and service was underwhelming which did not make the cost of the stay feel worthwhile. The two things that made the stay better was obviously the view which you can't escape and the bed was also comfortable. read more
The Kimpton epic, located in Brickell is a lovely hotel. They have a stunning pool area located on the 16th floor which offers amazing views. You have to check it out to see for yourself. A great spot in Miami. Also to be noted on this same floor they have their area 31 bar - which also offers the same views. Add to your bucket list and do a stay vacay! read more
My family had a layover in Miami for 14 hours and we wanted to be able to use a good dayuse room for a decent price. This is where the Miami Kimpton Epic comes in. For its $129 price (exclusive of taxes and resort fee), you can't beat it. Check in starts at 8am and you have until 7pm. The hotel is in a excellent prime location with numerous eateries and a mall all nearby. The check in experience was flawless and the bellman, Eduardo, was excellent at his job. As a former hotel employee, Eduardo checks all the marks in what you would want in a Forbes Five Star service bellman. He took all of our luggage up to the room and explained all the amenities of the room and hotel to us. He arranged to get us some bathroom amenities too. Perfection! The room was clean and nice. I loved having the outdoor balcony for fresh air. Great place to lay down and nap for couple hours. The only negative aspect about my experience hotel was the evening bellman. I made numerous trips from the lobby to my vehicle to store my bags and nobody offered any assistance, even though he was just standing at the door. Despite that, I wouldn't hesitate in staying here again. I loved my experience here and didn't have to pay full price for the Miami Kimpton Epic. read more
7 years ago
My 1st time here and I loved it big time. Pricing: Whoahhhh pricing. Expensive is what I would say. For an average non celebrity nor instagram model the price here for me was extremely high . But per others deals are always out there, maybe I just missed them. Location: The location is ideal for those visiting Miami. Close to all the hot locations. It's centrally located in Biscayne, down the street from Bayside, South Beach is maybe 25 minutes or 30 minutes away, and Wynwood maybe 20 minutes away. Rooms: My room was pretty high up with a beautiful view. Thank goodness. The size is nice and set up nicely. The decor was beautiful. My room was clean except for a twix paper found under the bed I laughed it off since I only found it because I lost my shoe. It was so far back hence the reason I can see how housekeeping may have missed it. The beds sleep comfortably as well. The bathroom were luxurious which was my favorite place. Beautiful sinking tub and stand up shower and double vanity sink. The walls are a little thin because I definitely heard my neighbors a few times while there but nothing outrageous. Parking: please don't drive here. Parking was an additional $40.00 per night. For those who may not mind or need their car while here this is a FYI. The car is valet only and you have to call ahead or wait at least 10 to 15 minutes for it be brought to you each time. Uber or lyft is essential and always avaliable here which is cool. Pool & Amenties: I loved the pool. It's two pools here both so beautiful. Music is playing, restuarants are in the hotel as well so food and drinks are easily available. Pricing is normal as most luxury hotels drinks can range from $17 per drink on up. Overall my experience here was nice. I loved the area. I loved the look. The staff was very nice and attentive. I would definitely recommend read more
3 years ago
The rooms were okay. The conference rooms where rather cold no matter how many times we asked for the temperature to be adjusted. And extra fees when you check out. They did not clean our room one day when we were out the whole day and had plenty of time to do it. Did love the door guys very nice!! But rather expensive for everything read more
I stayed here for 2 days while visiting Miami with my fiance and was excited to see how close it was to things. Easy walking distance to the Brickell area and a nearby park. The hotel is pretty and modern with all their amenities on one floor. The on-site food is good with pretty views from one of the restaurants. They offer free coffee in the morning as well as wine for happy hour each day as well. The room is good with a balcony, a few spots could have been cleaned better but overall still good! I'd recommend a stay! read more
I have to go back to this hotel. This hotel is very magical. Gorgeous views of downtown Miami and Miami River, nice amenities, close to everything. This hotel is the one to stay if you're on vacation, passing through, on a business, want to spend a romantic night with your partner. I enjoyed their bathtub and shower in the room where we stayed. That alone, I could have stayed a week to enjoy. They have a nice gym to exercise. My girlfriend enjoyed her spa day and was feeling fabulous. Moreover, I liked they had bathrobes to use should you prefer. I didn't have time to use the pool, but I will next time as the views are gorgeous as you enjoy a swim. There's also a few restaurants in the hotel to enjoy if you don't feel like taking a gander around downtown or Brickell City Centre. I applaud the Klimpton. We will return. read more
Spectacularly beautiful hotel with stunningly bad logistics: it is located in the busiest area of downtown Miami, with a steep cul de sac entry drive that is a pandemonium of valets trying to check cars while the condo owners in the same building attempt to get into the parking deck. The official address in all GPS systems is actually the back side of the parking deck which faces Brickell Avenue. Uber and Lyft drivers get confused by the hotel seeking the status of the Brickell address but having the entry actually on a side street. The actual crowded cul de sac nightmare of an entrance is to the northeast of the street address on a very crowded side street. It can take 30 minutes just to get in or out of the driveway. Once inside the hotel itself is beautiful. The soaring lobby is filled with art and interesting unique shops. The setting couldn't be more stunning, facing directly out on the Miami River and Biscayne Bay. The yachts are at eye level from the lobby. The same lobby leads to the condominiums, which sell for $600k (1 bedroom with view of traffic) to $4 million (3 bedroom with water view). You can bet with the hotel rooms $300-400 and up a night, this is a VERY nicely appointed building, with very good staff. It is managed by Kimpton. The group of restaurants includes some of the best food in Miami. There is a pool deck about 15-20 stories up that is jaw-droppingly gorgeous. The flowers in the lobby change every day, with arrangements a couple of feet taller than me (and l'm 6'2"). This level of luxury is not cheap, and it sure is pretty. It would be perfect without the tough logistics to just get to the front door. read more
7 years ago
Kimpton EPIC Miami is a pretty decent hotel, but it's too bad their spa is awful and service is lacking half of the time. The only saving grace for this hotel is their location and the fact that Zuma restaurant resides here. My parents got a suite and I had a premier room. The suite was about $600/night and mine was about $400/night. I guess for that price in Downtown I shouldn't have expected much. We were off to a bad start the day we checked in. We arrived 2 hours after check-in and both of our rooms still weren't ready. Then everything pretty much went downhill from there after using the spa service and left super dissatisfied. read more
4 years ago
I really like the property, their restaurant zuma is one of my favorite places in Miami. The pool and area31 on the 16th floor were a great hang out. I was supremely disappointed by their valet service. It felt so disorganized even the app wasn't working as explained (click to req 20 minutes ahead). It might take 40-60 minutes for us to get the car so we were always running behind it seemed. read more
They gave me a suite and a balcony with a stunning view. This hotel was immaculate. The amenities including fitness center and rooftop pool with DJ were 10/10. The hotel room itself was super spacious and the bed was very comfortable. Overall, I really enjoyed my stay and would come here again in a heartbeat whenever I'm back in miami. read more
3 years ago
3 years ago
Stayed at the Kimpton for 5 days. The location is perfect! The hotel itself and customer service is 10/10! Rooms were very nice, comfortable bed and exceptional view on the balcony! The reason I'm not putting a 5 star is because the the bathroom. It was very dark, hard to get ready for a woman putting on make up mostly. The rain shower head was low pressure and took forever to wash my hair. On top of that the walls are very thin, the people next to us were not only loud but we could hear their conversations as well as them coming in and out at all hours of the night. (12am/2am/5am)! read more
1 year ago
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Ask the Community - Kimpton EPIC Hotel
Is cigar smoking allowed on property, not in rooms?
There aren't much "grounds" other than the valet parking.
How far is this hotel from the beach? Is there any shuttle service near by?
Not far and you can take a shuttle for transportation.
Review Highlights - Kimpton EPIC Hotel
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