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Miami, FL

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citizenM Miami Worldcenter

3.6 (89 reviews)
ModerateHotels

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Abigail R.

I loved this hotel! Very modern and beautiful. In was in the perfect area to walk around to different restaurants and more. The staff is friendly and the room was just enough space and very clean. I loved the rooftop with a great view, pool, and bar! The breakfast buffet was delicious and a great selection. Not your average continental breakfast, better!

Lobby
Andrea R.

The is definitely a minimalist hotel, making use of every square footage in the room. Its compact design had its pros and cons, but what was really exciting is the smart connection to the room to operate the lights and the blinds. The artwork in the lobby areas was absolutely beautiful. The check-in was a little wonky, but was new to me. There is no parking but offer ramp and elevator access. The staff was very accommodating with our luggage storage.

Rose S.

Modern style Hotel located within minutes of Kaseya Center, Bayfront Park and Biscayne Bay. Walking distance to many restaurants. CitizenM decor is very art museum like with bright colors and every corner gives contemporary art vibes. Plenty of communal tables in the lobby with no front desk. The rooms are compact almost like a boat cabin. They have a King size probably bigger bed really comfortable. Our room had view of Kaseya Center and the Freedom Tower. There is a large window right by the bed and it has blackout blinds. The room has an ipad tablet that controls the lights, blinds, tv, temperature and mood. Really high tech rooms focused on comfort. Self service check in and check out very convenient. Room was really clean and you can relax at the roof top or pool. Only set back was the parking. We had to walk around the building with the luggage to get to the parking lot. A bit inconvenient. Overall great place to stay after concerts or festivals like SOBEWFF.

Sunrise behind the Kaseya Center
Ricky L.

First time staying at a Citizens M property and love the art deco vibe. Hotel is nicely decorated and colorful with art at every corner. Love the location at the Miami World Center with shops, restaurants and entertainment all within easy walking distance in all directions. Love the high tech environment with all room controls at your fingertips tips on an iPad from AC controls to TV to lighting to shades and blackout curtains. Grabbing a room with the arena view is a must. Not only that you get to observe the big wheel down by Bayside and the amazingly lit up historical Freedom Tower at night, you can score a picturesque view of the Miami sunrise as it creeps up over the Kaseya Center! Rooms are cozy and nice and clean overall. However, it's small similar to the size of a cruise cabin. If you're looking for space, this is not the place for you! Only factor that I did not like was the parking situation. There is NO on site parking and you may use nearby parking lots. The front desk does provide a discounted overnight parking rate at the near by lot but getting to and from the lot to the hotel does have some obstacles which is not convenient at all.

Loved this pool!
Lara K.

We loved our night at CitizenM Miami Worldcenter. This funky, modern hotel features DIY check-in and checkout, small high-tech rooms and tons of modern art and chic trendy decor. I found it fun and hip - some might not like the tiny room and bathroom, which were actually smaller than on our cruise ship the next day. Still, it's a vibe and if you like this aesthetic, I think you'd like it too. Great place to stay the night before a cruise. Walk to the nearby Central Fare Food Collective for an upscale food court with excellent options. The highlight for us was the heated rooftop pool with panoramic views and drinks from the bar!

Hallway
John P.

Just here for the overnight but this is a very cool, artsy hotel in downtown/port of Miami. Tons of visuals everywhere. Check in was a self serve with help. Cool bar on the first floor and a pool and bar on the roof. Many spaces for congregating with old friends and new ones. Room was tiny but perfect for us since we will be gone in 10 hours. One big bed, and shower/ toilet room behind frosted glass. Sink and desk in main room s as well. Very tight but has everything you could need. Price was good for the night and they offered a breakfast buffet for $24. Very cool place

Delicious cappuccino!
Shawna B.

The CitizenM concept is AWESOME. Fun compact rooms with obscure glass enclosures for the toilet room and groovy lighting. We have stayed quite a few times while traveling in France. So, when we found out they had one in Miami we HAD to try it. The hotel decor is very eclectic with funky art, upbeat music, and INCREDIBLE food...Omg, the breakfast is so WORTH IT. The assortment is lovely - from delicious fruits to local breads and charcuterie. You can purchase the breakfast buffet which includes coffee...I ended up getting 2 cappuccinos because they tasted JUST like the ones from Europe. YUM. Adriana who works at the bar definitely exceeds customer service. She is very friendly and greets every customer with positivity. Unfortunately, the room we got was a bit of a disappointment. Creaky bed, both shampoo pumps didn't work, day curtain was broken and the street noise from outside was pretty loud - even being on the 7th floor. We also got in really late at night so the front doors were locked and we were getting hackled by a homeless person while trying to get inside the building. It is downtown Miami so I guess it's expected. It's also right across the street from the Kaseya Center and a very walkable area. Overall, I would highly recommend this hotel for anyone wanting a unique and fun experience.

Vanessa O.

This hotel is in a great location with a nice view of the arena. Aside from that, I didn't really care much for this stay. The check in process was a self help station. There was at times only one person there to help with questions and thus long waits. We couldn't communicate with housekeeping on the room phone. We constantly had to call the front desk to get assistance instead of the direct department. Maybe front desk handles it all here. But sometimes, calls would not go through and we unfortunately had to keep going down to get towels and such. At one point the shower water was passing through the glass unto the floor next to the bed and we needed extra towels to contain the water. Again, a trip down to lobby. The room was crazy small so yes shower and bed are that close to each other. Overall, good spot for the convenience of the location.

Savi D.

Yelp Fam, we're back in Miami. Okay, so CitizenM is a cool hotel--very chic--but it's not for me. The hotel did everything right... I just didn't like it ( personal preference My family and I stayed here for one night because we were boarding a cruise the next day. For one night? Cool. We arrived in Miami around 2:00 a.m. after an eight-hour drive and had called the hotel around 9:00 p.m. to let them know we'd be arriving late. When we got there, the doors were locked--which I understand--but no one was at the desk. We had to ring the doorbell three times and stood outside for about five minutes before someone finally let us in. Once inside, check-in was another experience. No one was initially at the desk, and it appears to be self check-in up to a certain point. My brother-in-law was struggling to scan driver's licenses and upload the required documents. There was only one employee working, and at 2:15 a.m. it started to get busy. The staff member was trying their best, bouncing between guests, but it still took us about 15 minutes to fully check in. I will say, the overall vibe of the hotel were nice--exactly what you'd expect from Miami. Now, the room... that's a different story. By no means am I claustrophobic, but I was very glad we were only there for one night. The room was extremely small. The bed and small side table took up most of the space, the closet was tiny with no door, and the bathroom was extra small--about the size of a cruise ship bathroom. Actually, let me take that back--the bathroom on our cruise ship was bigger than this one. The bed is pushed against the window, so if two people are sleeping, one of you will definitely be climbing over the other. When you open the blinds, you're staring directly at a wall with a mural. Honestly, the room was too small for my liking. I've never stayed in a room that small before. Now, let's talk about the good parts. Everything in the room is controlled by an iPad, which I loved. The tech aspect was impressive. You can control the lights, music, and room modes--sleep, focus, relaxation, etc. There's also full mood lighting, where you can change the room color to red, yellow, blue, green--whatever vibe you want. While it says you can control the temperature, I didn't notice much of a difference when adjusting it. Parking is available in a garage for a daily fee. We were able to park on the third floor and take the elevator down to the lobby. There are restaurants and a CVS nearby, and the hotel is literally steps away from the cruise port, which is the main reason we stayed here. Would I stay here again? No. Is the hotel concept cool? Yes. For one night before a cruise, it works--but it's definitely not my style.

entrance
Sarah C.

cute hotel, but probs wouldn't book again... it was good for our brief two night stay! and close to a trolley stop :3

Joche' H.

I stayed at the Citizen M Miami Worldcenter hotel for a night (Saturday) because I was in town for the Boy is Mine concert that was located at the Kaseya Center. This was one of the hotel options that was close enough to walk to the venue and this along with the fair price point influenced my decision to stay here. It was about 20 minutes from the airport depending on traffic. Check in was very modernized as far as the approach, with self serve on a tablet with an employee nearby to guide you through any questions and verify your identification and credit card. The hotel was very trendy with cute red decor, ample seating & a welcoming environment for guests to chill, charge phones and indulge in conversation with their friends. The downstairs bar area had a free water refill station that I used to stay hydrated along with plenty of seating. There was also a rooftop bar on the eleventh floor that had happy hour from 6-9 (beer and wine only) & a drink menu that was inclusive of mocktails. I tried the mango nonito and enjoyed it. This served as a convenience for me and my friend before the concert. Pricing was fair for what you'd expect at a hotel bar. $8 mocktail, $13 shots, $~15 margaritas. This hotel does not have its own parking lot. Parking details were not clear online and based on the other reviews, I thought it would be helpful to share what I found out before arrival by calling customer service plus what actually occurred once I arrived. Before arrival, customer service told me that the hotel recommends that you use the garage next-door and guests will receive a discount ($22 for 24 hrs). It is adjacent to the Serafina, called Bezel. He mentioned that there would be a QR code in the lobby to scan, but could not provide a website because it is not affiliated with the hotel however, I could possibly find it by googling. I decided to wait until I arrived just in case anything was different. Once I arrived and checked in, I asked a staff member about parking and she showed me where their sign was in the lobby with the QR code for the Bezel lot. You receive a discount for the parking for 24 hours with in and out privileges, costing $22 if you scan the QR code and pay using the citizen m discount code and your reservation information. This came in clutch for me and my friend because I was visiting from out of town without my own car, but she drove up to meet me for the concert. Note, the discount only applies if you reserve your time for 24 hours. My recommendation is to reserve for 24 hours if the rate for your desired time is more than $22. My friend had to park in the garage first and then come over to the hotel to get the QR code and pay using my reservation information. We were told that we could do this as long as we paid within the hour. This was helpful because it took a moment to find a parking spot. After midnight, this garage was full, so I recommend parking your car early in the evening. The normal rate for this lot is $30 for 24 hours with in and out privileges. See pictures for additional details. As stated online, the individual hotel rooms are compact. You are able to control your TV, lighting, music, and room temperature with an iPad. This was very convenient and I loved that I was able to set the mood for bedtime. The bed was Firm, but comfortable. I would not recommend staying in that room type with more than two people because it is compact like a cruise ship but slightly bigger. There was a red bench and a red chair with a desk built into the wall, but definitely no room for an extra guest to sleep and no couch. The mini fridge was tiny and pulled out like a drawer under the sink. The bathroom area was also small like a cruise ship but slightly larger with the toilet and shower steps apart. Housekeeping forgot to put washcloths in the bathroom, but they did put bath towels and hand towels. This was inconvenient but I made it work. The rain shower pressure was perfect and so was the water temperature. It was easy to figure out how to turn on the shower & there was a handheld sprayer. Check out was also done on the tablet. Late checkout is $69 so I recommend getting downstairs a few minutes before 11 AM because you have to check yourself out on the tablet. The process took me less than five minutes, but there was a line. They also had a breakfast buffet for $23. I did not try it because I decided to eat next-door. Earl's was in walking distance, & so was Starbucks, Maple and Ash , Subway and CVS. This hotel is conveniently located in a shopping plaza with stores like savage Fenty, Sephora and Lulumelon. The Kaseya center is right across the street and it took me and my friend less than ten minutes to walk to and from the venue. Honestly, I felt like I hit the jackpot with this hotel location from the amenities, to the proximity to everything. I would definitely recommend it for anyone attending an event nearby or wanting to stay in the world center area.

Tim S.

What a great find. It did feel like a find too. I was looking for a hotel close to the the place we were catching a concert at that night. Our last couple times staying in Miami were expensive so I didn't have high hopes. But, a hotel right next to the amphitheater at Baypark was available at a pretty good rate. The reviews were actually good(hotels attract so many negative reviews) so I decided to make the reservation. we arrived and sure enough it was right next to the bay, next to the Miami heat arena and Bayfront where the shops food and our concert were at. Check in was quick enough, and with our key card we were up to our room. It was a very small room, but honestly that made me happy. There had to be some negative, and a small room was perfect. The bed took up the whole space by the window that over looked, everything! Incredible view. We went up to the roof where we told friends to meet us. There's a fun and interesting bar up there, along with a very inviting pool. We loved all the rooftop energy., We only stayed the night but the location was perfect, and the fun vibes of the hotel were contagious. I would recommend this spot for any weekend Miami vibes.

Dawn W.

We actually stopped in to have some bar bites and drinks while waiting out the storm during the World Center grand opening concert. We ordered the margarita pizza, crab cakes, and fries to share. The pizza came out burnt so we were offered to get a redo. Once it came back it still didn't look or taste like a margarita pizza. Also the crab cakes were mushy with too much filling. I usually approach crab cakes with caution being from Maryland. Shouldn't have gone against my usual rules. The bartender was friendly enough, but she was free styling on the drinks as opposed to making them as the menu stated. My friend ordered a Mezcal Paloma and she made it with vodka instead with none of the other garnishes. I also had to ask for my drink to be garnished. I doubt I'd run back here for the food or drink with so many other options in the area.

This is the tv fixed above the bed.

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Ask the Community - citizenM Miami Worldcenter

When does the pool close, daily and seasonally?

Closed by midnight

View All 2 Questions

Review Highlights - citizenM Miami Worldcenter

“The concert was the second night of our stay and we just had to cross the street to get to the Kaseya Center.”

Mentioned in 8 reviews

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Let me start by saying we had a blast here! We've been here in the past, but this time we had an…read moreopportunity to have a balcony, ocean view pool suite, and I jumped on the opportunity. From the moment we arrived with check-in, getting our bags to our room, we were treated like true VIPs. Once we got to the room, we had time to change and head to the pool. The evenings were great as we were able to sit out on the balcony and relax, while at the same time being in the lobby or hitting the restaurant was always great. We took advantage of the on-site yoga classes and the beach every day while we were there. The beach area was nice, in the servers supporting the beach I felt did their best to accommodate all of the guests outside. If you're a frequent AMEX user, I would definitely recommend going through your AMEX as it really did just make a difference. The grounds were well kept the pool was clean. The staff was friendly and most importantly, we had an overall great experience. I would definitely recommend it for anybody coming to South Beach to come here, as it's centrally located and it's easily accessible to lots of other activities you may want to consider.

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I have always enjoyed staying at the Dream South Beach and this was probably my 20th stay here in…read morethe past 15 years. I was in Miami for a day and half and wanted to soak up some sun and enjoy myself being close to restaurants and the beach . I love this boutique styled hotel and the beautiful rooms that are so beautiful with the turquoise lighting ( my favorite color). I feel safe traveling solo here and never have had any issues. I love the pool and bar area and the decor of this hotel. They offer valet parking which I didn't need as I used car service from the brightline but have always trusted my trucks with their valet attendants. I've already booked another stay for September !

First time being at this hotel. The employees are super nice and helpful. You check in and then you…read morego to another building which they have a restaurant. Which looked nice. The elevators are a bit slow, the hotel was built in 1920. Its a big elevator. The bedroom is super nice. My partner is a globalist so we got a really nice room. I wish they had a little more amenities in the bathroom like make up remover, cotton and shower cap. If they did have it, I didn't see it. I do have to say, its loud at night. I couldn't really sleep. People were still out partying at 4am. If you don't mind loud then this place is good. The view of the main road was nice, I got to people watch. They also have beach service where they bring out the chairs and have service. We didn't have time since we had to board the Royal Caribbean ship. Check out was super easy. I would recommend this place.

citizenM Miami Worldcenter - hotels - Updated October 2026

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