The staff was very welcoming upon arrival. I love that you can book an appointment online…read more I was greeted kindly at the door and was seated immediately. I had a gel builder fill and pedicure. I was able to get both service done at the same time! Trish was the nail technician that did my gel builder refill and Kim was the nail technician who did my pedicure. I was very pleased with the service. The also give one complementary beverage!

Terrible customer service. It started out good but not anymore. The front desk person literally…read moredoesn't care,just on her phone constantly. Some of the techs seem to pressure you into doing services you didn't ask for. Never going back.

I wanted to get a pedicure, so we went to see Chloe and Mia for Mani/Pedi. I was going to take us…read moresomeplace else, but my friend said Chloe is her nail lady. After it was all said and done I see why Chloe is the "go-to". Chloe has some really good designing skills. On top of that my friend hadn't gotten a mani in almost 8 weeks and her nails were holding strong, none broken!! Now that's quality nails!! The pedi chair was higher off the ground, so you really get to feel like a King/Queen. I really liked that Mia scrubbed my feet with the grater thing. The other places never do it. My pedicure was very relaxing, I really enjoyed the leg and foot massage Mia gave me! The massage chair wasn't half bad either! At the end I decided to get a clear coat on my toes! These ladies were very kind, and Chloe can definitely hold a conversation. My pedicure finished before my friend's Mani, I just relaxed in the chair and admired the awesome looking room! When the Mani was done, I was blown away with the design and effort put into her nails! Top notch nail artist!! The price for us both was very reasonable, actually cheaper than the place I was going to bring us! Definitely will consider coming back when I'm due for another Pedicure! The location has moved to 6601 S Rural rd in Tempe, AZ.

I really wanted to like this salon, but my experience was disappointing from start to finish. They…read moreeven required me to put my credit card on file in case I didn't show up, which would be fine if the quality matched the policy but it definitely didn't. I had an appointment and still waited about 30 minutes before being taken back. Mia did my nails, and while she was nice, the builder gel set came out super thick and uneven. Definitely not worth the $90 price tag. After my fiancé encouraged me to call and ask for a fix, the salon was very sweet about it and told me to come back, which I appreciated. But when I returned, I waited another 30 minutes before being seen, and the atmosphere was just uncomfortable and silent. Chloe seemed to know what she was doing, but unfortunately, Mia didn't seem as experienced. Within two days, my nails started lifting, and I ended up taking them off myself. I basically spent $90 for a set I couldn't even keep on. For a salon that requires a card on file and charges premium prices, the quality and service just didn't match.

Decided to try this place on a whim and it was so easy to make an appointment online for me and a…read morefriend. It's clean and nicely decorated, and the staff is friendly. Enjoyed my pedicure and they had plenty of colors and upgrades to choose from. I'd definitely go back. First time customers get 20% off!

Such a great place for acrylic nails and pedis! I recommend setting an appointment since they can…read moreget very busy.

I came in on a Friday night just to get my toes done at 5:45. They closed at 7 PM. The lady was…read morevery nice and took her time and didn't rush. My total for gel polish was $46 which is very reasonable in my opinion, good environment will be coming back.

I had a very disappointing experience at this nail salon. I came in for a pedicure and gel manicure…read moreand was told "no problem," then sat for over 10-15 minutes even though there were only 2-3 customers. The same man who greeted me then came back and asked what I wanted and why I was there, which was confusing and unprofessional. When the pedicure finally started, the nail tech cut me twice, badly enough that I was bleeding and she had to apply pressure for a while to stop it. I was also nicked several other times on both feet. It was painful and careless. When it was time for polish, I still had the moisturizing mask on with towels wrapped around my legs. The tech told me she would be back and that someone else would do the polish. After the second tech finished painting my toes, she left. I waited about 15 minutes for my polish to dry, assuming the original tech would return to remove the mask and towels--but she didn't. Instead, I saw her start a brand-new pedicure on another customer. I ended up wiping off the mask myself, paid my bill, and left. I skipped the gel manicure entirely and did not leave a tip. I will never return and would not recommend this place to anyone. Don't go.

I was lucky to get Chelsea for my first appointment at a new salon. I've been wanting a change but…read morehave been scared to cut my hair short. Today I decided to go for it and Chelsea was so wonderful, patient, and had great energy. She gave me a good trim before we went any shorter, and she did everything I asked for. Happy I found my stylist in a new state. See you in a few months

Update to my last review as the owner replied. I made an appointment ONLINE your stylist had a…read more"medical emergency" and she was still available to pick ONLINE it doesn't matter whether you called and there was a slight typo in one digit on my number to try an cancel UPDATE THE SITE POINT BLANK PERIOD. YOUR website posted her as available. That is the businesses fault in dropping the ball on taking her availability off and on my way to the appointment I'm told there was no availability there were no accommodations provided and the phone operator was blatantly rude. I am not interested in returning EVER as your unprofessionalism/lack of accuracy online. After I was told she is unavailable I checked the site to try an book her again and it said available, if this business was professional they would update the site after my bad experience which did not happen. Zero stars

Rhiannon did an amazing job! She not only was able to do great with the nail art I wanted but…read morehelped my with a broken nail situation. Can't wait to go back!

Rhiannon is absolutely amazing. It bums me out to see someone reviewed her with a one star because…read morejust as much as you have a schedule so does Rhiannon. She's normally booked out for like a month. Every time I go in I have an awesome experience and she gets my nails spot on. Not to mention she's incredibly humble for how talented and sought after she is.

Walked in and had Raquelle for a Hot stone pedicure. The massage was great. Clean and treated like…read moreI was the most important client. I was very impressed with value of the place

On January 6, I went to Anna's Nails in Tempe, and this was without a doubt the most upsetting nail…read moreexperience I have ever had. I originally went in asking for acrylic nails. While seated, I asked Michelle the nail tech who was going to be doing my nails what service would last 3-4 weeks because I needed something strong and durable. I was told that Gel X was very strong and was recommended to me, so I trusted their professional opinion. I've been getting my nails done since I was 16 years old. I know what quality work looks like, and I know when something is done wrong. These nails were completely unacceptable. I asked for short almond-shaped nails, red with sparkles. What I received was: * Uneven, sloppy shaping -- some nails look almond, others have straight, blunt edges * Nails that are completely flat, with no apex or structure at all * Bumpy, uneven surfaces * Nails that were not properly cured -- the tech repeatedly pulled my nails out early during curing Less than 48 hours later, my nails began peeling and lifting. I work an office job, I'm not rough with my hands. * Two nails are peeling * One nail is already coming off I paid $60 for this set and still tipped $10, totaling $70, for work that didn't even last two days. I was visiting family, and my cousin and I went to this salon together. This is not my local nail salon, and I live 40 minutes away, making it difficult to just "stop by" for fixes. Because I was so upset and disappointed, I called the salon. I asked to speak with the owner and was initially told the owner was not available. I calmly explained the entire situation and asked for either a refund or a full new set, preferably not Gel X, since it was clearly not done correctly and I've had much better results with acrylic in the past. I was told they do not give refunds, which I accepted. I then asked if I could come in for a full new set. I was told I could only come in to fix two nails, despite the entire set being poorly done. I explained again that I live 40 minutes away and was only in the area visiting family, so driving back just to fix two nails was not reasonable. I asked again for a full new set using a different service. She refused. After several minutes of going back and forth, I stated that I would be leaving a review and would not be returning. Instead of handling this professionally, she told me that people like me ruin her business, that she has family to feed and bills to pay. That comment crossed a line. I told her that I also have family and bills, and I paid for a service that was not done properly. She continued talking over me and accusing me of ruining her business. At one point, I asked if I could leave my number so the owner could contact me. Only then did she admit that she was the owner, after previously telling me she wasn't. We ended the call with me stating I would be leaving a review and wouldn't be returning. She later called me back. The same conversation happened all over again. I told her the only day I could come in was Monday, but she refused to guarantee that she would redo the full set. I made it clear I was not driving 40 minutes without that guarantee. She continued talking over me. At that point, I clearly stated that I would be leaving a review and would not be coming back, and I hung up. This entire experience was unprofessional, dismissive, and emotionally exhausting. The quality of the nails was bad, but the way I was spoken to as a paying customer was worse. I will never return to this salon, and I strongly encourage others to think twice before coming.

UPDATE: Moments after posting this review, Tiffany replied and offered to fix my manicure-I'm…read moreassuming she is the other woman I mentioned at the end. Nothing beats speedy resolutions, she certainly cares for her business-something rare now a days. My experience may of been a one off but none the less service is what matters at the end of the day, thank you for reaching out! Lynn is probably the ONLY reason I'd return to this place. I had a few services done in one session, last minute on a random weekend day. I had ruined my nails on my own by improperly removing the gel coat, I prefered to keep them "naked" after they were manicured... That wwe a mistake. Another man took over after Lynn did a good pedi job & my nails were left with remnants of the BLACK gel polish I originally had on and not filed properly so some were square, jagged or rounded. Another young woman seemed to be very accommodating to her clients and also quite personable, a shame theres such an extreme between those that work here.

I have never been so confused. I paid $70 for this. I get builder gel and apparently they charge…read moreextra for painting them, I have never experienced that before. They removed my last set and "shaped" my natural nails and none of them are the same. Go any where else but here, literally anywhere else. They are so bad and expensive I could cry.

Great salon providing many services to accommodate most beauty and barber needs. I highly recommend…read moreone of the co-owners, Jeanne, for hair needs. Jeanne is very talented with hair styling and an expert colorist. I also provide most nail services (Melissa) with 30+ years experience. Over all, this salon is a pleasant establishment. Technicians have many years of experience.

I love my fellow Yelp!-ers for helping me find Rambha aka the end of ripping my skin out for the…read moresake of not looking like a mustached man with a uni-brow. I never tried threading, but then again, I never lived in Tempe, so I thought, While I've got a trend of doing new things going on, why not try out this threading business? Well, let me tell you: threading/Rambha is AWESOME. It's such a strange feeling for first-timers, but it doesn't hurt, and it's so much less mess and less fuss than waxing. I went to get my brows and upper lip threaded, and the result was a great look minus the pain, minus the remaining sticky residue, and plus the rest of my day to go out to enjoy instead of hiding out to shield society from having to be alarmed by my red, swollen face. The only downside from my experience was that Rambha answered a phone call during my session and proceeded to converse for the next 5-10-ish minutes while leaving me to just hang out. I thought that was kind of unprofessional, but it wasn't a deal breaker cuz I'll be back. Plus, if going back means the possibility of seeing this guy I saw there in his two-sided puss n' boots t-shirt again, I'm so there. Note: Rambha only takes cash or check, but she prefers cash (who doesn't?). Once you enter the salon, be sure to walk down the hallway to the left because that's where Rambha's little section sits. You can try to follow the instructions upon walking into the salon by using the electronic registering service, but I did, and it did nothing. I just waited until Rambha came out to get coffee and just happened to ask if I was waiting for something. If you want some prices for threading, here you go: Eyebrows: $12 Upper Lip: $8 Forehead: $5 Chin: $8 Side: $10 Full Face: $40

Hannah was super gentle with my nails, much appreciated and prices were mentioned pretty much up…read morefront.

Today was my 2nd time coming to the shop...on my first visit a couple weeks ago, I had a set of…read moreacrylic French tip nails put on and today's visit was to get a fill done on them to make them look great again. Danny is the name of the guy who did my set on the first visit and he did a really good job. He made me laugh the entire time I was there, telling me all sorts of funny stories and experiences he's had. He makes the client feel comfortable and at ease. Today, I had one of the girls doing my fills since Danny was busy with a client. This girl did a fantastic job and really took her time doing each finger, making sure she didn't miss anything along the way or leave junk on my nails. She filed them just right and made them look even better than when Danny did them on my first visit! The people in this salon are so friendly and treat everyone like family when they come through the door. Always smiling and happy! I didn't have to wait long at all on either of these visits and I had great customer service. I will gladly recommend their services to anyone I know in need of a good nail salon!