great experience and service! came from out of town for birthday, got 2 pedicures and gel x fillread more

Stopped in for a pedicure. Got in right away and they had some fantastic pedicure options, ranging…read morefrom a basic service to really luxury options. They have a great color selection and the pedicure was really great quality. She took her time and my nails looked great. Prices are reasonable. Will be back!

Loved this place! First time going today and already booked my next appointment! I just got an…read moreexpress pedicure as I only needed a touch up and new color, but will definitely look into other services. My nail tech was Nadia and she was very detailed and patient( my feet are slightly ticklish so I tend to move a lot when I don't mean to). She had the patient of a saint. I'm terrible with names, so please correct me if I got it wrong! 5/5! Can't wait for my next appointment!

Took my grandmother there for a walk-in pedicure. The staff was beyond accommodating, helping her…read moreinto the pedicure chair, helping her out of the chair. Everyone was so extremely kind and I can't express my gratitude. 10/10 would recommend.

I have been a loyal client gatekeeping Jennifer & the lounge since April / May of 2020…read more My nails are healthy A ton of up to date colors & services my toes are always taken care of! highly recommend this nail salon

The technicians here do great work and are very friendly. I've always been happy with the actual…read moreservices. My only feedback is around scheduling and front desk communication. The online service descriptions were confusing, and when I asked how to book correctly in the future, the interaction became uncomfortable due to inconsistent explanations. Clearer wording and communication would help avoid misunderstandings.

Heather is an amazing hairstylists. I wouldn't trust anyone else with my hair. And her new studio…read moreis just adorable!

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Absolutely not! Literally one of the worst experiences I've had. I should have known not to go on…read morebecause there wasn't a single customer in there. They knew I hadn't been there before and put me with the old lady. she did her best but it was awful. I was in a rush and just needed to get my nails done. she used an old polish that created bubbles on all of my nails. She was fully prepared to charge me full price and send me on my way had I not of spoken up. They ended up only charging for the manicure which I appreciated. They said they fix if I came back but I'll never step foot in there again. That's why I get for cheating on my regular person. Save yourself the frustration and just don't go

Just had the worst pedicure experience ever here! The tech was friendly at first but when she…read morestarted doing my pedicure she was extremely rough and careless. It was painful to be honest! She was filing my nails and not even looking, so the file was scraping skin and not even touching my nails. She was basically pretending to do each step, if that makes sense? Every single step from filing my nails, clipping my cuticles, buffing- every single thing was painful and done sloppily and carelessly. The paint job was just as horrific. Paint all over my skin. When I asked her to clean up a few areas, she got an attitude with me! Additionally, I couldn't decide on a color. She had handed me one sample kit to choose from and said "this is all we have", after I couldn't find one I liked, she got up irritated and shoved another one on my lap and said, there's more in this one. So, there were more colors..? The whole experience was just awful, she hated her job and makes sure you know it. With two horrible coats of paint and one top layer, the pedicure is dull and awful looking and will chip off soon. I was going to get a manicure and I just said never mind. Really really unhappy with how I was treated here. Never coming back!

This review is long overdue!…read more I want to start with Cathy. To my knowledge, she is one of the managers, and I can honestly say she is one of the most professional, hardworking, and hospitable owners I have ever encountered in any industry. I've seen the salon become incredibly busy, and instead of simply managing from the sidelines, Cathy rolls up her sleeves and immediately starts helping with clients to support her team. I've watched her go out of her way to ensure every guest feels welcomed and taken care of, and I've even personally seen her stay after hours cleaning the entire salon herself. That level of leadership, dedication, and pride in her business is rare and deserves recognition. She has also built an amazing team. I actually live much closer to another nail salon, but I made the switch because I found this salon to be far more hygienic, professional, and welcoming. It was one of the best decisions I've made. Two of my favorite nail technicians are Tracey and Richard, who always take great care of me. Richard is incredibly talented and detail-oriented. I appreciate that he takes the time to make sure every detail is perfect, and he's always willing to bring my sometimes silly nail design ideas to life. His patience, creativity, and skill never disappoint. (See the photos of my epic World Cup nails!!!) The designs always turn out better than I imagined, and they're so impressive that even my husband gets excited to see what new design I'll be getting next. Thank you, Richard. I originally found this salon on Yelp right before my wedding, and from the moment I walked through the door, I knew I had found something special. Since then, this has become my go-to salon, and I have never been disappointed. Every visit has been a wonderful experience. The entire staff is friendly, welcoming, and cares about their clients. I've always been treated exceptionally well here, and I truly look forward to every appointment. If I could give this salon more than 5 stars, I would. I highly recommend this place to anyone looking for outstanding service, talented technicians, a clean environment, and an overall exceptional experience. Thank you to Cathy & her team.

I drove from Maricopa to try this salon and arrived at 6:20 p.m., in which they don't close until…read more7pm only to be turned away because I was told no one was available to do my nails and toes. They had about 7-8 workers. About two minutes after I stepped outside, I saw two customers leave, which made me wonder whether someone might become available. I understand that open seats don't necessarily mean a technician can take another client. However, the receptionist came across as closed off and unwilling to check whether anyone could accommodate me or offer another option. After making that drive, I was disappointed by the lack of warmth and effort to help. A more welcoming approach and a clearer explanation would have made a difference.

If I could give this place a zero I would. These people don't deserve your money. They walk around…read morewith attitudes and are undesrrving of your business with How they treat you. You have to say Thank you out loud for them to acknowledge you. They are rude and feel entitled. There's business out there that fight to keep their customers because they know that this is a very competitive market. So save your time. F them and their attitudes. Last time going to their b a$$ attitude.

I rarely leave reviews, but this one is well deserved. I came in to get my nails done, and the tech…read moreasked if I wanted a fill in. She mentioned there were three options because of my previous yellow color but said whichever I chose would look the same. Based on that, I trusted her recommendation and agreed to the fill in for $75. When she finished, I noticed the back side of my nails was still yellow. When I asked about it, she said there was nothing she could do. I asked if she could paint it red, and she said that would be an additional $20. As a professional, she should have clearly explained this before starting. She could have said, "If you do a fill, the back side will still show yellow. I recommend a new set because if you want the back painted to match, it'll be $20 more, so you might as well go with the new set." That's what honest customer service looks like. Instead, I was left with an upsell after the fact and nails that still show yellow underneath, even after paying $155 total with design and pedicure. The front looks decent, but the lack of transparency was disappointing. It's clear they cared more about money than customer satisfaction. After eight years of consistently great service with my nail tech out of state , this experience in Arizona was frustrating and unprofessional. The manager said next time we will do a full set but I won't be returning and don't recommend this salon to anyone who values integrity, honesty, or attention to detail.

Adding in that I have been coming here regularly for pedicures and everyone is amazing. I also…read morestarted getting my acrylics done here and they are so much better than the ones the previous place did. Not thick and unnatural looking - I get so many compliments every time!

Took me quickly even though I was a walk in. Good service. My daughter recommended this business…read more I'll be back.

We love this salon and we are new to the area. Have been coming there almost a year and my husband…read morewon't go to anybody but Nina do his pedicure. I love Tony and my mom loves Anna. However we would let anybody there take care of our nail needs from this place. They remember us each time and they are funny and very thoughtful. The place is clean too. Great location with great parking which we also love.

I've been going here for a while and am really happy. I love how I don't have to wait when I've…read moremade an appointment!!

Now this is a nail SPA. *Emphasis on spa.* Far from the nail salons you visit where every chair is…read moreoccupied, there's a 15 minute wait and you're squeezing past passerby's on your way to your seat. This isn't the chaotic in-n-out service that's accepting as many patrons as capable. Walking into El Bella feels like a retreat. Your mani/pedi is a time to relax for luxurious pampering. Even on the busiest of days, there's such a serene calm to the setting, tucked away in south Chandler, overlooking the man-made lake. The nail techs are solely focused on you and dedicated to quality service. I've been going here for years and am beyond thrilled that they've reopened post pandemic. The prices are standard but the quality is top notch. Please visit! I believe they also have a salon attached but I've yet to try their other services.

This was the absolute worst manicure I have ever had. I was repeatedly told not to get a regular…read moremanicure as it would only last a few hours. I did not want a gel or dipped one. My finger was bleeding when I left. The manicure lasted 3 hours before it started to come off. The lady at the front desk was also rude.