Was in the area today ( 9/22/24) and was pressed for time, so I decided to get a quick dinner at KFC. I ordered through the app and when I arrived, I announced that I would be eating my meal here. Within minutes, my order was ready and bagged to take out. I sat at a table and was extremely pleased that everything except for the fries, was steaming hot and fresh. The entire meal was under $13.00. read more

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Don't waste your money here. They need to fire everyone there. Guy at the window has a fucking attitude. Food looks like it was from last week. They fucked up our order. Got the wrong meals we wanted. Drinks were also wrong. This place and the people suck here. read more

I went through the drive-thru and got a classic chicken sandwich. I really think I prefer the flavor and overall presentation of this to any of the other fast food chicken sandwiches. It was crunchy but not overly crunchy. This time they actually got it right when I said no pickles. I made sure that there were no pickles before I drove away from the drive-thru window. There is nothing that ruins a sandwich more for me than having pickles on it. Normally when I go through this drive-thru the people on the other end of the speaker sometimes sound bored, apathetic, and even somewhat annoyed by the fact that I am there. However, yesterday when I was there, the woman sounded very pleasant and got my order correct. So I will give five stars for the sandwich but three stars for this location's overall scuzzy and dilapidated feel. read more

doordashed from this place and found this INSIDE my dr pepper..... I have no idea what that is but in what world should metal ever be put into a drink?! read more

KFC - Fast Food Near Me - Reading, Pennsylvania

Disappointed and regret! Had the hunger for KFC and all I can think about is how good it was when I was a kid. I'm telling you, it is far from those days. I think the old Colonel would be rolling in his grave. "Extra crispy please" yea no. Don't think they made that for years. They call it extra crispy, but it's not like the days when it was. So, anyway, order extra Crispy, was told it was going to be a 25 minute wait. Said give me the smaller deal. "Sorry sir you will have to wait, not enough chicken" so I'm like fine, I'll wait. So I pull up and pay. Next thing I know I'm being handed my food. I asked " thought I had to wait". Reply "oh we had enough" Off I go, heading home in the rain. Once home, I unloaded the food. Found they forgot the honey mustard sauce. Wife not happy! Looked at the chicken, far from extra crispy and dark, like it was cooked in old oil. Tasted that way too. Coleslaw was okay, son ate the Mac&cheese. Said that was good. Biscuits, horrible, I use to love them, had part of one and gave it to my dog. He didn't even like it, threw the rest away. Quick break down - sides were okay. The chicken was outright bad. And no to the biscuits. Can't comment on the honey mustard sauce, because they forgot that. Hope this helps anyone thinking of KFC. read more

I don't think I have experienced service this bad anywhere. Ordered via mobile app @ 5:30pm for pickup at 7:30pm. I arrived at 7:30pm. Went inside to join about 10-15 people waiting. After about 15 minutes someone finally comes to the counter to ask for order names. Note with no indoor dining you would think the place would be clean, the bottom of a dumpster is probably more sanitary. Over the next 30 minutes, 2 people get their orders, the rest get tired of waiting and walk out. During all this a grub hub driver waits at the counter for 15-20 minutes. He walks out. Another person goes to the counter and yells for an employee, Once the employee finally comes up, asks what they are doing and tells them people are walking out. They walk away not a care in the world. Next the grubhub driver returns, goes to the counter and starts yelling, as he just sat in the empty drive through for 10-15 minutes and nobody noticed. At this point an employee finally comes back to the counter who speaks very poor English, To say they are out of some something and it will be at least an hour and a half.... To which everyone else walks out. After waiting all but an hour, I asked them to cancel the order, the response I get is they can. So they cant Acknowledge your presence, fill your order in a timely manner, update you on why your waiting, or cancel your order when you've had enough.... I would prefer to never set foot in this place again, but now I have a $50 charge on my card for an order I did not get, so I guess I have to return to get the charge refunded. Visit Captain Spaulding's instead you'll get to bring some home for yo Momma read more

We wanted to try the nuggets that looked so good on tv. What a waste of money! Our nuggets tasted like they were left over from last week ! They were tough, cold, and so dry ! These nuggets were a far cry from the beautiful plump nuggets they advertise on tv. I know we shouldn't expect to get what we see on tv but Dag ! They could at least be easy to chew or warm ! read more

The only reason I rated it one star is there are no negative stars. Whomever owns and runs this place is terrible. They close for no reason. They close down their drive thru. They can't keep the place staffed. I like KFC - this place should be closed down until they can find someone competent to run it. read more

Every now and then I encounter a business that shouldn't be in business. This is the latest entry to that list. Poor service is an understatement. In addition to the lousy service, they didn't have any of the items I wanted despite the fact they were on the menu. Do yourself a favor and avoid this store. read more

Once in a while, a guilty pleasure. It was a fast and efficient service today at this branch. My first time back in more than a year. Kudos! (1/21/21) read more

I went here and got a large mashed potatoes got charged over $39 for someone else's order. Avoid this place

Semi average kfc, not very clean but you get what you pay for ain't nobody going to kfc in a three piece suit come on now. Only reason I'm a bit dissatisfied is because the soda always tastes heavily of chlorine which is an actual biohazard. read more

This is a dirty, filthy restaurant! Greasy floors, windows and tables. We politely asked an employee to wipe off our table; he reluctantly did so and had a very bad attitude when speaking to us. They were out of napkins!! Instead we were handed a pile of wet-naps! Eating fried chicken with no napkins? We spent more time opening little wet-naps than eating. We went there to try the new Cheetos sandwich, and they were out of them! Loud music coming out of the kitchen, and the genre of music was not appropriate. Employees and one customer were yelling back and forth to each other so loudly that I could barely hear my daughter speaking to me. They were also out of Pepsi. One good thing was there are plenty of places to park...the parking lot is empty! Keep up the terrible work, management! You suck! read more

I visited this kfc 12/30/2021 @ 6:16pm through the drive I was waiting for a greeting from them which took over 10 minutes after saying hello a few times a Spanish females comes on and simply says "hold up" very rudely I then sit another 5-10 minutes and again say hello the girl then gets back on and says rudely " can you hold up, there is only two of us here " I wait another few seconds and I take notice there is no one in the restaurant nor the drive through I then say how much longer do I need to wait and she responds til we ready or go home I then proceed to the window to speak to a manager and see the females on their phones and look out the window laughing I asked to speak to the supervisor and she started yelling and saying curse words with the window open my kids were in the car and witnessed the whole thing I have tried to contact customer service no answer and also the actual store GM no answer as well!!! I feel disgusted with this kfc I frequent regularly due to the lack of respect given to me as a customer I will never go there again and I'm sorry my children experienced having to hear all the profanity coming from the employee's mouth. I don't know how this business is ran but that is totally unacceptable in my world. If I could give this place no stars I would !!!! Don't bring your kids to this place read more

do not go here , the cooks dont speak english they dont wear gloves or hair nets !! i found long hairs in my food !! in the chicken !! theres 4 mangers to run 1 shift , oh boy where do i stop ?? the employees on the line make sandwiches with no gloves !!! i see ass cracks all out wheres is the flood ? get a pair of pants and shirts that fit !! i dont wanna see someones ass before i eat i walked out that bitch !! ridiculous !! read more

Out dated, empty, broken down...no drive through. It's like a dirty food truck without wheels. Employees cursing in the back. This place needs......well, just demolish and start over. Hopefully the owner can fix this place quick. read more

Waited 20 minutes in the drive thru , only 2 employees working . Very very slow and they screwed up my order.

My favourite thing to get here is the pot pie. The variety and big box meals can be good when you want a little bit of column A and column B or want to share with someone. The wait can be a bit long sometimes, though. read more

Bad customer service, they don't care. Workers talking on the phone instead of cooking food and not enough workers.

I decided to try this KFC for the first time tonight and probably shouldn't have. The lady in front of us was trying to order 6 pieces of chicken and the cashier couldn't figure out how to ring in what she wanted. She ended up charging her for something that she didn't even get and didn't tell the woman. After we ordered, and lady and her son came in and told the cashier she had forgotten her sons juice from his meal. The cashier was bagging my order (we ordered two meals) and asked me if I wanted the coleslaw that it came with and I said yes. We got home and opened our boxes... no coleslaw. There were three customers in the store when we were there and she messed up all three orders. I will not go back. read more

Literally downloaded yelp to make this review because that is how awful the service actually was here. I walked into this KFC which is disgustingly dirty and looks awful, where there are just two others sitting and eating. I walk up to the empty counter and make eye contact with multiple employees that say nothing to me. After nearly 8 WHOLE MINUTES, I let out a sigh and the closest employee to me tells me to hold on and she will be right with me. A couple minutes later she comes with her terrible attitude takes my order, makes it, drops it in front of me on the counter doesnt say a word and walks away looking angry. I know this is a KFC but god damn I get better service, politeness and attitudes from complete strangers on the street that I ask for help. She also forgot to put a utensil in my bag for the famous bowl on top of it all, i wish I could give this location 0 stars. read more

I love KFC, but just once, I would love to eat at one and be overwhelmed. This particular store has historically been a disaster, and sadly, nothing has changed. Slooooow service, mixed up orders, less than spectacular facilities. Today, we wanted eat in, they packaged it to go. She took our orders, went on to the next, and so on. We had to return to the counter for our drinks. read more

Went here a few months ago and as we are standing in line looking at the menu, one of the people behind the counter blows her nose, wipes it off with a towel and then goes and serves people chicken. My wife and I looked at each other with a look of horror and left. I wrote the company and never heard anything back. We haven't been back since read more

Dated kfc, usually good service with good chicken/sides but can be hit or miss. Not up to par of other kfc's, however this location is much better then the one on 5th street. read more

This was my first time visiting this particular KFC. I could not understand the cashier when placing my order. It could have been a bad speaker or the guy was mumbling, but I did manage to order a Box meal--3 piece, mashed potatoes and gravy, Cole slaw and a biscuit. A dink come with all this too. I'm sure because He asked me what I wanted to drink. "Mountain Dew", I replied. On the drive home I reach for my Mountain Dew and it was not there. I live far enough away that I was not going to turn around for the drink. When I arrived home I my biscuit that was supposed to be in the box, was missing. Not in the box or in the bag that the box was in. But at least I had the chicken that I was craving. Chicken that was probably a few hours old, maybe more. Just plain awful. The only saving grace for this experience was the mashed potatoes and gravy. All that stuff comes in a bag, so it's very difficult to mess up, I suppose. The cole slaw was fine. Needless to say, I will not be returning to this kfc for a long, long while, if ever. I paid almost $10 for 3 pieces of old chicken and two sides. read more