The food is always fresh I love the customer service The store is clean I will definitely come back again read more

Everyone on their phone not working or doing anything just getting paid to stand there. Sat in the drive through for almost 10 minutes.

Drive thru times longer than ok for fast food. They didn't have what we asked for, so they offered half and half on the chicken. Then they missed giving one box of biscuits and no honey or butter was given. When I asked for more than 4 packets of honey, she stated she needed to get the whole box in order to Get more. Extremely short staffed, and they can't keep Track of the orders they are parking. Ps they don't accept refunds regardless of if they have your order ready or not read more

Service is terrible. I was told there would be an 8 minute wait on some apple pies so I decided to wait. 20 minutes passed and I was still waiting in my car. Got a little upset and decided to go in, to find out the Apple pies had been sitting there at least 10 minutes. The lady in the front cashier was rude to me for asking for my Apple pies. Won't go to this location again. This happened on Sunday August 24 at about 2pm. read more

I have been craving a chicken sandwich for awhile now so I thought I would see what KFC had. The drive through line wrapped around the building and it moved slow at lunch time, don't fast food restaurants adjust for peek times like noon ?. The menu was advertising chicken sandwiches with a regular and a hot so I ordered the hot with a small mash potatoes and gravy. It was nice to see my mashed potatoes upside down in the bottom of the bag and these people want $15 an hour but they have no common sense in filling a drive through order. I had to scrap my mashed potatoes off the lid but my spicy chicken sandwich was right side up. The spicy chicken sandwich looked kinda pathetic with bun, chicken, pickles and sauce, at $3.99 I wasn't expecting much. My first bite of the chicken hanging out of the bun was not spicy at all and I thought that I got the regular until I realized what makes it spicy is the sauce in the sandwich. The breading was very crunchy but the meat was on the dry side and slightly tough, not like drum tender meat if you understand what I mean. The pickles were the sweet kind to contrast the spicy sauce and the bun was fresh. The 15 minute drive through time with the upside down mashed potatoes coupled with mediocre chicken sandwich left me still craving a chicken sandwich because it didn't fill my crave. read more

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Poor customer service and super high prices Seemed short staffed and staff that was there was not friendly or inviting at all read more

the food was fresh lobby was clean employees outstanding I love how fast they were read more

Food was fresh, line moved fast. The workers were friendly and i even got a free item for doing a survey!! Best experience at any kfc in Milwaukee. The Manager, Brenda, was very kind hearted and sweet, I will be back for another visit very soon!! read more

Ordered through the app it said it would be done by 7:35. I waited till that time and went through the drive through because the door is locked . Went through the drive through and they said o had to wait 20 mins for well done, why is that not in the app? Terrible customer service after I waited the 20 minutes I went back up and she told me wait 4 more. I'm sure the orders gonna be messed up to. Don't come here they need everyone here to be fired get a whole new staff. read more

Worst KFC experience ever. They told me that they couldn't give me my chicken filet sandwich because they were bad and that they didn't want me to get sick. They gave me some soggy chicken instead. I don't want to waste any more time talking about the other reasons this company is failing. If you patronize KFC, good luck! read more

LOVE THE CHICKEN i am writing this regarding the new kfc chicken deal they are calling the new $20 fill up in the flip top box VERY DECEIVING COMMERCIAL 1st of the show a few people ordering chicken and then a bunch of friends showing up and ringing the bell and coming in to eat chicken with them because there is supposedly a great deal at kfc 4 pieces of chicken and 12 nuggets is a great deal? this meal deal would not even feed to grown male adults.. get in the commercial they show about 7 people or whatever enjoying a meal.. sure you could feed this many people if you buy 8 $20 fill ups love kfc but they better start having better deals.. not many people i know go to kfc because they are just getting too expensive.. also you should be able to swap the french fries for the mashed potatoes read more

Honestly no stars because they got my whole order wrong. They lock their lobby to make you wait on the drive thru and discourage you from ordering . The workers don't know what they are doing and the got me food wrong and cold which is just the basic part of the job. They should be fired!!!! read more

TERRIBLE!!!! Food and customer service below 1 star. I do not recommend at all! I'm not sure what this is but I asked for a 24 piece wing but they didn't want to make more so we got a 12 piece instead. The orders are never correct but yet the staff are always rushing you. read more

KFC - Chicken 12 Kentucky Fried Wings - Fast Food Near Me - Milwaukee, Wisconsin

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Wow the customer service here just gets worse and worse. The drive thru speaker is barely loud enough to hear with any amount of traffic in such a busy area. The people working barely speak up and correctly reply to the things you say. I'm done with going to this one and the 108th one. Both have become some of the worst customer service and quality I've had of any fast food. read more

Pulled in the drive thru was RUDELY a advised all they had available was potpies and thighs , I pulled out and vowed to never return to this location ever again , I'm tired of the ignorant workers with attitudes for no reason , mark my words this KFC will be closed soon!!! read more

To Management, The chicken is UNDERCOOKED. This will make the second time I have purchased chicken at this site, drove away, only to find myself eating RAW CHICKEN. At first, I did not want to believe it. But, for this to occur a second time which was on 12/31/2020, this type of service is unacceptable by any standards. Trust me, I will be making some calls downtown regarding this. It is very dangerous, to eat raw, or undercooked chicken. The Parkway location, in Milwaukee, WI is where the chicken is dangerously undercooked and sold to customers. A.S. read more

DONT RECOMMEND ORDERING HERE, I went to order a family meal and aside from the employees being rude/fast paced. I was patient enough to order, cashier didn't give right change either. After eating the food never have I felt more nauseous and sick after eating, then later one of my friends realized there were mosquitoes at the bottom making the situation a lot worse. I highly don't recommend eating here not just because of the junkie staff but if you want to save yourself from being poisoned and scammed. This specific place is declining. read more

chicken was so greasy and the fries had so much salt on them bad experience never again!

I used DoorDash to order food from here. Even though they are very open, after waiting 30 minutes, my app tells me they're closed. Maybe just lazy? Cause I also work for a business that was on the dash, and you're canceling the order, not DoorDash. read more

I went there for lunch today and the service was terrible, the cashier rushed me as I was ordering and the food wasn't fresh when I got it. I would not recommend this location, they were so rude. read more

This place is the worst of all of KFC Locations I've been to, probably EVER! I really enjoy some KFC from time to time, but since my normal go to on Hwy 108th of national was shut down I've had no choice but to find a different location to my home. I have refrained from posting negative comments about this location because, I figured that everyone has a off day! With that being said, I have picked up past 3 order's from them and I am either missing something, they're not giving me what I have paid for.. Example these cheap bastards instead of giving me breasts, I would receive a thigh instead! Or I'm missing Mashed potatoes.. Ect. It's ALWAYS, ALWAYS SOMETHING with this place! And forget about trying to argue with them or ask for a manager!! They treat you like shit and act like you are lying! I don't want to sound like an asshole, but they all act like they hate their jobs and just don't care! I will never ever ever ever ever go back again! It's just very sad because I really like that location because it was closer to my home. I could go into greater detail, but what's the point? BLM! Everyone else is a casualty. .. read more

This place is awful and I don't mean KFC in general I mean this exact one.If u want terrible service with awful attitudes come here for sure. Another millet parkway restaurant that fell apart read more

Online order mishaps. The first time we ordered from there, the order was incomplete. We gave them another try a few months later, ordered online for pick up and the restaurant didn't get the order, even though our payment was processed. Instead of offering take the order in person to fulfill the order they got an attitude. The manger grumbled something about having to call corporate for permission We gave them another 20 mins to see if the order would come through. This time the person at the window snapped that this has been a problem all day and shut the window. We circled around again to try to get the food we paid for with proof...and the employee shouted we had to move because we were messing up the window times and we should call corporate to cancel the order/get a refund. We would have just reordered in person, paid in person and then cancelled the previous order, but that was not an option. They immediately dismissed us and declined to serve us. Not once did we yell/cuss/get aggressive, yet we were treated with hostility. If I never attempt to eat KFC again, it will not be at this location. The customer service rep at corporate, quickly handled the order cancellation and explained the refund could take up to 72 hours depending on the bank. Not at all displeased with corporate. read more

Horrible...watery gravy, un-fresh coleslaw, and the chicken is not good.....sad to say.

The place even though they close at 9 stop making chicken at 7 ? Like if people just don't eat at that time. Employees should stop being lazy & if getting paid should learn to work. read more

Second time I ordered online from this location. This time I ordered at 5:02 pm arrived at about 5:25 pm and waited in the mile long line. Finally got to the order box and stated I was here for pick up of an online order. The clerk asked me if I was me and directed me to park by the doors and they would be right out. Waited 5 minutes then went to the door and knocked. I guy came out and asked my name a again and said okay one minute. About ten minutes later a girl came out and stated they gave all the crispy chicken to the drive thru orders. She said I should just cancel my order. By this time it's 5:50 pm and I said I ordered almost an hour ago, wasn't my order put aside waiting for me, that's why I ordered ahead so it would be ready. She said yeah but we gave all the crispy chicken to the drive thru and other delivery orders. She then said we can make your order but it will be over 20 minutes. I said ok I will wait. 5:59 and still waiting. read more

We ordered hot wings yesterday in the drive through. They were horrible. Extremely over breaded, very small and over cooked. The individual pieces were half the size of past orders, and dry and crumbly. The ratio of breading to chicken was 1:1. I think that hot wings has probably run its course. It's a shame when the grocery store has better chicken than the chicken restaurant. read more

I was on this side of town and hungry for kfc. I have not had the best luck with kfc for the last several years as far as freshness and quality but today's lunch was amazing!! The staff was courteous and so fast and my food was hot and fresh!! So thankful to have a great lunch! Great job! read more

omg i love the tenders and fries u keep up what ur doing because i get the same order everytime

Didn't get the opportunity to order food. My wife and I were the only people inside. It was around 6:30 pm. Waited at the counter for what seemed like an eternity, but was about 3 1/2 minutes. Employees walking around and talking behind the counter. Nobody acknowledged us. Didn't even make eye contact. We decided to leave. read more

This is a review for a visit from 2012. Why have I waited until 2014 to post this? Because every time I drive past this place, usually 3-4 times per week, I still remember the unbelievably rude treatment I received from the older woman at the cash register from my one visit in 2012. I haven't been there since, and will likely never eat at a KFC again unless there are no other options. I stopped in one evening because my wife and I wanted some chicken, and had yet to have any bad experiences at a KFC prior. I was the only customer in the place, and after reviewing the menu, I walked up to the register. The employee stood there and did nothing for at least 15 seconds, until I had to say "I'd like to order". She made a face as to suggest I put her out, and she slowly moved towards the register against her will. I then had a question on one of the items, and instead of giving me an answer, she rudely said "it's described on the menu", and pointed in the general direction of the overhead menu. I thought about asking for a manager, but decided to just get my food and leave. I made a mental note to either contact KFC, or write a review on yelp. So here I am 2 years later. The food itself was nothing great, but not bad either. The food isn't the point of the review, however. In summary, if you want any form of friendly service, stay away from this place. I'm not sure if this bitter old hag still works at this location, but it's not worth the risk. Grade: F- read more

Honestly for being the closest KFC to me, I give it a thumbs down. Horrible service and they always seem to mess up on my order. Ordered the 16 piece meal, and they didn't give me my 4th side dish. Ordered a 12 piece and the gravy container broke because it was poorly placed in the paper bag, so it spilled all over the plastic bag. Asked for 6 sets of utensils, got charged, which I don't mind, but they only gave me 5. I honestly don't know why I continue to go here, maybe because it's close but too be honest all KFC locations in Milwaukee are complete crap. read more

One of the more recent locations to open, this KFC is a slightly above average location. Fairly clean and neat. Typical KFC food. However, I recommend avoiding the grilled chicken. KFC, usually very good at the fried chicken, appears to have no idea about grilled chicken. Tough, overgrilled, and fairly awful-tasting. Skip it and visit Boston Market or something like that. read more

KFC - Fast Food Near Me - Milwaukee, Wisconsin

Two items were missing from my order and when I called the employee who answered was not helpful and it was obvious that she couldn't have cared less. No apology, or offer to help. Not ordering from this location again. read more

I thought this KFC was good. We received our food really quickly. The employee who took our order was friendly. Everything tasted fine! The restaurant was mostly clean, save for a few wrappers someone had left on the counter. read more

Went to their drive through. There was a bunch of papers taped up over the speaker. One piece of paper said their speaker was down and to order when ready. Another piece of paper said to have credit card/exact change when paying cash. This confused me so I pulled up to the window to ask a question/ order since I could not interact with them at the screen. As I pull up to the window, the employee asks me to pull around behind other cars that were in line behind me...... ridiculous and sad. Your stuff is broken but instead of helping the customer understand the situation it was get to the back of the line. Won't be going there again, I'm sure they aren't worried about my business though. read more

My card never works here. Sucks because I wasted my lunch time and left with an appetite. Went straight to Panda Express after and my card worked right away... so can't be my fault. read more

I went on a Sunday and asked for a fresh 20 piece hot wing. The guy said ok it will be about 10 mins are you ok with it, I said yes. Well after waiting 45 minutes and not hearing my number being called I calmly went on the counter and asked for a refund. The manager looked at my receipt and said oh no almost 45 minutes for hot wings my bag. He gave me my refund and I left. Worst experience ever!!! He never offered to give me my food nor really apologized for the lack of good customer service. Please don't ever go here read more

The most disgusting place I ever visited , slow, workers ,taking on the phone while serving food , the drive through is a slow people were just taking off without ordering anything . The service is horrible ,I don't care attitude and I wonder how the food is cooked with that type of attitude ,I'll never stop there again. read more

I usually frequent this Kentucky Fried Chicken 3 times a month with coupons. I often receive great service if I go into the store and place my order with Manager Alana, herself. She is really kind, smiles, and shows excellent customer service even when the place is packed or if she is having a tough day. If Manager Alana is not there to take or prepare your order please count your pieces of chicken to make certain that they are all there... Other than that, no complaints. Keep Up The Great Work Alana!!! read more