The people have spoken, horrible horrible service and bad menu. Unaffordable chicken. No more 5.99 specials and they are pushing a lot of bad raps gises as affordable combos. How are they making it? read more

KFC has been around forever and I am not sure how you can come here and not give four stars. I mean... Isn't it the same every time? This is a large shop with plenty of seating. It's bright and clean and the staff is always courteous. It is a very easy in and out off of Jericho Tpke and plenty of parking. This shop is fairly close to my house, diagonally across from Home Depot, next to CitiBank. Location is great. I usually get the fingers and some fries to make it easy. Ordering is quick and there is someone putting together you meal just as quickly. The tenders are a good size and they were cooked well. Warm and crispy, just how it should be. Looking at the signage on the walls I learned that the Colonel ran for Senate and came close to winning. Learn something new every day. KUDOS to the team at KFC... read more

KFC - Nice to visit the Sanders - Fast Food Near Me - Jericho, New York

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This is the closest KFC chain from where we live that's why we have no choice to come back to this place. Food is up to KFC standards. The restaurant inside looks clean. But the service is where it falls short. We ordered from the drive thru and from the inside - they always forget something from the list of what we ordered. Always double check your orders. Oh, one time they told us that they ran out of chicken - this was before closing time. Use your imagination with that excuse. read more

Everyone is aware of KFC's quality of Chicken and sandwiches as good but nothing extraordinary. I do however must say this location is kept extremely clean and staff is very friendly, something not applicable to most fast food locations. My only gripe is the Chicken pieces have become smaller and smaller in recent years. The two piece meal I had with a side and cookie barely took up half of the box SMH. read more

KFC - Fast Food Near Me - Jericho, New York

There are times when the food is good. But that is rare. What we ordered today was extremely SAD. The chicken was cold and extra salty. The sandwiches were put together with zero effort and the sauces weren't even spread on them. They were given on the side. I don't think we'll be ordering from here for a very long time. read more

KFC - Fast Food Near Me - Jericho, New York

Employees at night are rude and never want to do their job... If they are supposed to close at midnight they are closed by 11:10 pm... Lobby closes at 10 pm by 9:20 its closed. Please hire employees that want to have a job and teach them etiquette cursing while customers can hear them is beyond unprofessional especially when they dont realize the customer can hear them talking about them!!!! Please and thank you!!! Daytime staff is a little better except when the people in the drive through like to take their frustration out on the customers... read more

Excellent fried chicken. Tender and moist Or thing needs improvement is the side orders. The mac and cheese portion is very small and the fries are always cold. Don't be so stingy . In fact all side dishes are tiny. read more

Place is horrible they dont communicate amongs themselves and complain about everything..customers including myself come back because orders are wrong. read more

no stars for this kfc.. food and there personal who were very rude to take our order and when i came back because they shorted me some items not one kfc person said sorry are anything the manager and service people are nothing but extremely rude and should not be working in customer service i will never ever go back to this kfc ever!!!!!!!! read more

I actually had a pretty pleasant experience yesterday when I stopped off at the Jericho KFC for dinner. This location was pretty clean with plenty of seating. Employees were cordial and gave me everything I needed. I actually wanted to try the $5 fill up (3 tenders version), and I was pleasantly surprised. I was expecting 3 small, crappyass tenders, but I found them to be fairly sized, breaded, and fried quite nicely. I was like damn. KFC mac and cheese is always good and even my mountain dew from the soda machine had good syrup to water ratio. I enjoyed my meal thoroughly. Hopefully my next visit to KFC will be good as well. read more

KFC - $5 Fill Up Deal - Fast Food Near Me - Jericho, New York

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WORST customer service. Every time I go here the employees have a crappy attitude. The owners need to hire better employees. They lose a lot of money because customers really don't want to go back. The KFC brand is the only thing keeping this place alive. Just awful customer service. read more

I don't know why all the bad reviews, I thought this place was great! I ordered door dash a few days ago. The family fillup. The food arrived quickly, was hot and the portions are nice. Everything was pretty good quality, satisfied my chicken cravings. I like this spot and will be ordering again. Keep up the good work read more

I walked to this Jericho turnpike location in Jericho Ny 10 mins before the closed the inside dining.. Drive thru is open till 12am.. They refused to open the door.. I told them they still have 10 mins left.. He told me to walk thru the drive thru.. I just left! read more

We went here to order takeout for the fifth time in a row during their night shift, and once again, they forgot to put some of the sides in with my order. If it's not missing gravy for mashed potatoes, it is missing coleslaw or missing mack and cheese. When you see them put in the stuff for the order, you see that they are just rushing and not really focused on putting the orders incorrectly. read more

Lady at the drive thru gave me no sauce when specifically asked for it. Smh now I gotta eat dry chicken. Didn't give me my change and had a bad attitude. read more

Poor customer service. The guy at the drive through was rude and completely took my order wrong even though I repeated my order twice. Never coming back to this location. read more

Always out of half the menu and have missed part of my order multiple time..... my main issue is that the workers are super rude. Seem disinterested and like they hate working their..... which like I get. Your working in KFC..... but somehow other places seem to make it work and keep their employs happy. I blame whoever's managing - or the lack of management - and the owners. Get your shit together. Foods obviously kfc. Can't complain. read more

Um the business hours on this site needs to be updated. This franchise is open late. Not till 12noon. Anyways I come here every now and then, it's a good hangover go to. Fried chicken dark meat only. Their tenders & wedges combo was so delish. Crispy yet chewy. It hit the spot for me! read more

WORST SERVICE EVER!!!! Staff acts like they hate their jobs. They forgot our drinks. I didn't like eating in this KFC. Wouldn't recommend it even in a thousand years. If I could leave the raiting blank, I would. They don't deserve even one star. read more

Unimaginably rude manager! No matter the day or time this man is there, you can expect an attitude for absolutely no reason whatsoever. The woman at the counter when you order inside is just as rude. Corporate needs to come to check out and fire these employees immediately. If I could I would give this establishment 0 stars but it won't let me post this review. S read more

I bought friday dinner 2 buckets Told them to mix it with original And crispy. Chicken was under cooked there was no crispiness In crispy chicken all soggy Stay away from this KFc no wonder Yum brands are dying . read more

I came here 2 weeks ago on a Sunday and I was so exited to try the new chicken and waffle sandwich I saw a review on. I go through drive thru and ask them for all the chicken and waffle options since I didn't see the picture on the menu if the sandwich where the chicken and waffle section was advertised. They never mentioned the sandwich only the basket way. The man taking the order was very rude and pushy. I leave the drive thru and ask to speak to the manager and the manager was the one on the drive thru. I explain to the manager the miscommunication he had a non-Chalant attitude as if I was bothering him asking for a manager and I explained to him if someone is ordering you should mention all the options the chicken and waffle cones not just the basket. I didn't even want them to make it the lady at the register and making the sandwiches were all listening and made they face up. They were all Hispanic which wasn't the problem but they made me feel uncomfortable is we the stars was low but took a chance and I was upset I did I would never ever recommend this kfc ever to anyone. read more

Got drive thru today . I don't get this place. Sometimes the chicken pieces are big and juicy, other times they're tiny and over cooked, like they ran out of chicken and cooked a pigeon. Disappointing read more

This is the only fast food joint I will go into. KFC is so good Chinese people are willing to eat here. This particular KFC is close to my home, and for ten dollars or so you can get a big meal with a lot of protein. That is the main thing in food, the protein. This is the only worthwhile fast food, and if you are eating on a budget, I suggest you come to KFC in Jericho. read more

Last night around 11/30/18 10:15pm I went thru the drive thru. I ordered a $5 fill up. Very simple order. I asked for two thighs which I always do, they did not have it. No problem, I'll take the drumstick and the thigh as the sign says. The woman there stated they do not have a drumstick in original. She will give me a wing. I hate wings, I asked her if she has a breast. She stated yes but I have to pay extra. I asked her why I had to pay extra. She also did this to me a week earlier. So I explained to her nicely that if you don't have the drumstick, why do I have to be charged extra? She basically said I either take the wing or pay extra. I asked if there was a manager there (this is still in the drive thru) and she stated there is no manager there. She stated his name was Oscar and he will be there tomorrow. Now I work with about 200 people in a 24 hour building nearby. I'm not the only one that has issues there. Many many times we go there and by 1030pm they are out of original. They then say it will be about 30 to 45min before they make more. We have a 30min lunch break so we cannot wait. I do not want anything for free. I just want them to please have the food ready. If you know you are running out of original make some more and be proactive. I have a receipt from a week earlier where the same woman that worked last night charged me extra. Can you please address this, many of us love going to KFC for dinner. We used to go there an buy 3 to 4 meals at a time but no one wants to do it anymore since many many times they are out of what we are looking for. And also the employees are rude there. Look at all the other yelp reviews saying the same thing. read more

Isn't the first time they messed up the order. Ma ends work late so it's a quick meal when they close the store later than usual. Kfc always leave one thing out. This time Ma is HANGRY. She hates confrontation but she's pissed. Sent my husband to go curse them out. Funny watching mom pissed bc now she wants a direct number to their store and not a fax number that's on google and their receipt. She's supposedly going to file a complaint. Guess KFC pissed off the wrong woman on the wrong day. now she wants an apology. read more

I visited this KFC on a number of occasions, I have never received the correct order. I ask for white meat, I get dark meat. I pay for a meal that comes with two sides I receive only one side. read more

This was the worst experience at a KFC I ever had the food was horrible The girl taking the order was OK but the food was the worst fried chicken I ever tasted and seen couldn't even finish two pieces read more

Went thru Drive-thru, ordered chicken strips box. Went home - most of the strips were burnt re-fried and rock hard, 3 of the strips were RAW... as in PINK and slimy. Notified Management, they said Once you drove away, its not their problem. Called up KFC Corporate, and they said fixing the problem is up to the franchise. Soo far it has been MONTHS and I have not got my 20$ back, it has cost me 60$ in gas to go back and forth to see a manager who is never there, and they run me in circles. KFC corporate will not stand behind a franchise and the franchise will not do the right thing. DO NOT PATRONIZE THIS LOCATION. Horrible Experiences over and over again. read more

If I could give this place 0 stars I would. My friends and I went to kfc in Jericho on 11/17/18 at 7pm and the girl who "tried" to take our order from the drive thru was EXTREMELY rude. We asked for a #8 $5 fill up and she asked us if we wanted crispy, original or grilled. We were confused because the #8 was supposed to be a famous popcorn bowl and so we asked her if she had the correct order. She gave us a nasty attitude and her exact words were, "well you told me #5 $5 fill up so maybe next time you should double check with what you want BEFORE you order now shouldnt you?". Before we could even answer another guy worker apologized and proceeded to take our order. When we drove up to the window we asked for the girls name and the guy just smiled, said have a nice day and closed the window on us. I normally dont write yelp reviews but management really needs to fire this girl and she should never be allowed to work in the food industry or anywhere that involves customer service AT ALL. read more

It's so good I can eat it all day but too bad it's unhealthy lol it's amazing and the staff is great at this particular KFC