Torn between 3 and 4 stars but went with the 4 because they still have the free peanuts and the overloaded bag of fries. It has been a few years since we last had five guys and it does seem as if the burger was smaller than I remembered. May be old age catching up though. The burger itself looked a little dry but taste was better than it looked. Nothing to complain about but also nothing to rave about so Yelp rating on this place seems about right. read more

Five Guys - Cheeseburger with the works - Burgers Near Me - Hicksville, New York

See all

We placed an order to go. While we waited hubby enjoyed the peanuts. Burgers are made to order which was nice and fries are ridiculously plentiful. Not sure if this was more so because it was the end of night. My one complaint is I asked for lettuce on my burger and I happened to notice that they put the butt pieces of the lettuce on my burger and asked to get actual lettuce leaves. Not sure if they were trying to save the leaves for those (like my daughter) who opt for lettuce wraps instead of buns, but not acceptable...I know it wasn't an extra charge but maybe put the lettuce butts in the garbage please. Otherwise burger itself was fine and the fries were good. Will just have to make sure to watch again next time if we order to go. read more

See all

I haven't had Five Guys in over a decade and was really craving them recently since I used to love them. I'm so glad that they still taste just as delicious! The workers here were also very friendly and even let me add in bacon to my shake just because I was curious about it. I ordered their cheeseburger (which I learned is actually 2 patties!), regular fries, and a milkshake with oreo creme and cookie bits. The only thing that wasn't so great was the price as it was a bit pricey but honestly, it was worth it. I learned that they really load up on fries and in my bag, there were more fries than what fit the cup it came with! What a pleasant surprise! I will say that all of it was quite filling and I would probably only go for their Little Cheeseburger next time. I really enjoyed my meal though and it still stands as one of my favorite cheeseburger spots! read more

Five Guys - Burgers Near Me - Hicksville, New York

"The food at this Five Guys location was prepared perfectly and served right on time. While you wait, the complimentary peanuts are a great touch that makes the experience even more enjoyable. Best fries amounting. Excellent service and quality all around!" read more

Horrible service! Nyanna B was taking our order. Absolutely rude and unsat! Never been treated worse. Customer service needs a upgrade unacceptable read more

What in the world is the reason to have online ordering, from which you alert the place exactly when you will arrive, if they don't have your order cooking before you get there. I stood here like an idiot for 15 minutes while people who ordered after I walked in got their food. This place is run like a bunch of fools. And don't get Me started on the greasy taste of said food. I'm back here another year or so later and the most impressive thing about this place is the enormity of their prices. When did a cheeseburger, LITTLE order of fries and a regular soda get to be $16.47? At a fast food place? Come on folk I tried to give the mother the chance during this Covid craziness and guess what this location that sucks so badly in terms of customer service during regular times is even worse now. Lock the door don't let people order over the phone tell him to go to the website and the website is among the worst experiences you can have to order a hamburger and french fries for chrissake read more

Five Guys - $16.50 for a cheeseburger fries and soda? Probably not for long - Burgers Near Me - Hicksville, New York

Been to plenty of Five Guys. For those unfamiliar...they are a higher end fast food. For this location in particular, the food was cooked well and the staff was super friendly. There's plenty of parking, short wait time and very clean. My only gripe is the price. This is fast food...just a bit expensive. I ordered 4 mini cheeseburgers, 4 of their smallest drinks and one large fries. At McDonald's or BK this is usually around 20-25 bucks. At 5 guys it cost me $51. Like I said...a bit pricey. Still though...good food and great service. Btw...one large fries is good for a family...take my word on it. read more

Five Guys - Very friendly - Burgers Near Me - Hicksville, New York

Food and service is great! This five guys is better than others I have visited. I left very satisfied.

Went here today and had the most disturbing experience! I ordered a double cheese burger on a lettuce wrap and it was delivered on a Bun. I have gluten allergies! When I addressed the manager Maria S., she started screaming at the top of her lungs like I was her child! I have never been so embarrassed in my life..... I clearly indicated I wanted on lettuce. What kind of training goes on in this establishment? I will never eat here again.... Teach your staff some customer service etiquette.... Watch out for Maria she had a mouth like a sailor ! read more

A throwback to an unhealthy time. I was going to order until I saw all the greasy bags and the condition of the fries. I was just ordering fries since there was no plant based option but decided against it read more

Refused to do the extra scoop for fries. Asked them and looked dead in the bag and said yeah it's fine. Sad day to a great burger. read more

Five Guys - Nothing. - Burgers Near Me - Hicksville, New York

I've been here a few times. The burgers are definitely above average. the service is fast it takes about 10 minutes for your orders. The burgers are made to order so that's on par with what I would I expect. I tried to use to app to mobile order but it didn't work for me. I'll try again in the future. The service here is decent nothing spectacular,but when I come here it's never crowded during lunch so I'm able to get parking and get our pretty quick. The dining area and cooking area are very clean along with the restroom. The burgers are good but you need a double to get filled, because they're thin. Also it makes sense to get a lot of topics since the price includes unlimited toppings. Definitely check it out if you want an above average burger without having to go into a restaurant. The fries are also good, crispy with the skin and you get a lot even if you order the regular size. They also have the coke machine so you get to mix and match your drinks! read more

See all

5 guys had 4 guys tonight an hour before closing. Aj helpful with suggest of what and how much to order. Jorge` cooking up the fries, Tyler working behind the counter, and another working in the back. Best French fries around. Hot fresh salty. A bit crispy tonight but still hit the spot for a yen of a snack. The Little Burger is actually not so little, thick with meat and made to order. Even the bottle of water was nice and cold. Sad that all those plastic bottles just get thrown away in the trash with no recycling in place. It's also a toss up today as to what you'd call Cheap eats. But you get a decent amount and fresh for the money than say, at that clowns joint. read more

See all

Man, I came here after having not eaten a meal in the three days I was taking care of my very sick cat in his last days. This morning, I went to put Oreo to rest at a vet in Westbury. As I drove away from veterinarian, I was just looking for the nearest place to get a bite to eat. I stopped at this place right between the Dollar tree and the T-Mobile. I ordered a cheesburger, fries and a soda. It was raining very hard and it seems I was the first customer today. The cashier saw that I was down about something and asked me if I'm okay. I told him about Oreo. He offered me a soda on the house. I thanked him but refused. As I was eating, Jim came to my table and asked me to tell him about Oreo. I told him that Oreo has been my friend for 19 years. Then two more guys came out to listen to me talk about Oreo. It was so nice to get a few things off my chest after losing a friend. Pete grabbed a soda and and sat down next to me while Eddie gave me a soft shoulder rub to release my tension. Before I knew it, all Five Guys were around me sharing their condolences and offering words of support and strength. It brought tears to my eyes. The employees here reinforce my hopes for humanity. Names have been changed to protect the innocent. The food was great, too! read more

So good, had bacon double cheeseburger with Cajun fries. Delicious......BUT We remembered from before that they give you a ton of fries on just one order so we split one order, when it came it wasn't a lot at all and wished we ordered two. They skimped on the fries now! No good! Burgers were delicious as usual I ordered a medium milkshake, chocolate, didn't ask me if I wanted whip cream so non was given to me. Get ready...sitting down? $6.50 !!!!!! WTF? Like John Travolta wanted to know what a $5 shake tastes like? How about a $6.50 shake without whip cream? At least uma Thurman got a cherry on top! NEVER AGAIN WILL I ORDER A MILKSHAKE AT 5 guys again! Ridiculously expensive and very basic. THEY DONT LET YOU HAVE ANY MORE PEANUTS ANYMORE. that's it! 2 burgers, 2 drinks at $2.99, $6.49 milkshake, one order of fries! $46!!!! WTF! Never going back to 5 guys, I'll go to shake shack or burger fi where at least you get whip cream in the shake that not robbing a bank! read more

Can't best beat these burgers ! The prices are high yes, but worth every bite! Lately I have had to ask them to cook the fries more.

The food, like at every other Five Guys I've gone to, is EXCELLENT. I'm a big fan of their cajun fries, and their burgers are top notch too. I only have one issue, and it doesn't have to do with the people who work there so much as the people who provide their delivery service. This is the SECOND time I placed an order on their website, and a half hour after the promised delivery time I called the store to find out the delivery person NEVER CAME. I asked if I could just come by and pick it up myself and they said yes but now I'm also out the extra delivery cost. The last time this happened, TWO HOURS AFTER I'd already eaten my lunch the delivery person dropped off my order... so I did get two orders for the price of one but this is just ridiculous. Don't order "Delivery." Just go straight to the store and pick it up yourself. read more

I wanted a burger on a Friday night. Five guys seemed like a good idea. Apple Maps listed the store as closing at 9:00 so I knew I was good. When I arrived the large decals on the door indicated the store closed at 10:00 seven days a week, so I was reassured. To my disappointment, I was told at 8:04 that they closed at 8:00. This was in direct contrast to the dining room that was quite full, but supported by a small, ripped sign taped to the front door. I will not be back. read more

I've been a fan of 5 Guys for some time now. I stopped here on my way to an appointment for a quick burger. Ordered a Little Burger, Little Fries and a regular soda. As is the case 95% of the time, the burger and fries were excellent. I did notice receiving a somewhat smaller order of fries than usual at 5 Guys but I did order the little size, right? Where they lose points is the price. Small burger, no cheese, small fries & soda was $14.19. At 5 Guys. I can go to the Greene Turtle or Dallas BBQ or Neir's Tavern and get the same meal, with more fries too, for less money. And the food is just as good at those other places, if not even a bit better. And those other places are not considered "Fast Food" joints. And, of course, the same meal at All-American in Massapequa is HALF the price. I will always enjoy the taste of a 5 Guys burger but it is simply not worth the price anymore. read more

This place never disappoints the burger is always fresh seasoned well I usually like to order the fries and cheeseburger with the works and you get to munch on some peanuts have while waiting for your food to cook so good staff is super friendly love coming to this location if you have not I highly recommend especially if your in the mood for a delicious tasting burger and hand cut fresh French fries :) read more

Five Guys - Burgers Near Me - Hicksville, New York

Went to Five Guys last night for dinner. I have to say I read a lot of reviews saying how great they were, But i was a bit disappointed. The hamburger was good, But nothing super. The fries would have been really good if they did not put a ton of salt on them, I feel my blood pressure going up already. I think the best part of the meal was the Fanta birch beer they had. Would not go to this location again, Might go to a different one to see if it was a bad fluke or not. In the mean while ill stick with the Shake Shack as it was 100 times better. read more

Five Guys - Burgers Near Me - Hicksville, New York

I came in to grab a bite to eat earlier this afternoon. As I'm waiting for my food, there is an old couple that was also there, one was on a walker to move around, the other had to use a cane to walk around. There was a misunderstanding about a large drink, and whatever it was, I witnessed very rude and nasty behavior by the assistant manager, his name is Mark, towards this older couple and I didn't appreciate it one bit. I went up to Mark and told him to his face it wasn't right the way he treated them, his answer was "everyone's the same, it doesn't matter!" I told him he's wrong and pointed out that one member in that couple is on a walker, the other has to use a cane and to just give them a break, they weren't trying to intentionally steal anything (I even saw the older gentlemen's cup and he had water with ice in it.).Mark proceeds to tell me it's "frankly racist" (implying the older couple is racist towards him) and mind everyone here, just for a point of reference, I'm a brown Indian man and he has the nerve to tell me that older disabled couple is racist, it was totally out of line and UNACCEPTABLE, considering they were also very nice to me and Mark's boss (the manager) is Caucasian. Restaurants are a service industry and this assistant manager and his boss really are just nasty individuals if this is how they treat people since we are "all equal". read more

Visited Five Guys in Hicksville last night at about 7:30 pm. Erica at the front counter was fabulous! She greeted each customer with enthusiasm and accurately took orders. She repeated each order to the customer to make sure it was correct before finalizing. She even communicated with her colleagues so they know how many burgers to start cooking. Burgers are cooked to order (albeit always well done out of food safety concerns). My order was accurate and delicious. Of course Five Guys provides many burger toppings to choose from and no upcharge! After dinner I complimented Erica on her great customer service and she told me that it was her third day working there. Keep up the good work Erica and hopefully management will recognize and provide you with opportunity for advancement. read more

For those who've never tried, five guys is like that middle guy. It's good because you get to choose a lot of toppings. The taste isn't GREAT but it's decent to do the job. This particular location has good customer service and food comes out quick. read more

Five Guys - Burgers Near Me - Hicksville, New York

Love love love this five guys in Hicksville! Went in this evening and was helped by a super nice man, he had great customer service and was very sweet and patient. Our food was ready within 5 minutes and delicious! Definitely recommend this restaurant for anyone looking for a good quality, quick, and delicious burger! read more

Best French fries with the delicious peanut oil smell. But five guys seems now three guys for short of staff

Stopped by at 8:00 on my way home from work yesterday. The burger took way too long and was overcooked. Dry and crunchy around the edges.

Well went there last night and after trying to order. Order was so wrong i want my school taxes back. Ask for 2 cheese burger got one then went back to order more and toppings were wrong. The boss in the blk shirt did nor care about anything but online. The Fry guy was a true stand up ask what's wrong and got aveything together. That man knows business. You got the wrong guy running the show read more

First time at this Five Guys location. My burger was good as usual, so I can't complain. The French Fries, however, were very, very salty. Quiet location with plenty of seats. read more

Fresh made burger patties made to order. Pick any toppings you want - all included. Fries are fresh. Service was good - everyone was friendly. I still prefer shake shack but a good alternative. read more

Five Guys - Double patty cheeseburger - Burgers Near Me - Hicksville, New York

See all

i went and got a cheese hotdog. at first, it wasn't that bad. then i looked down, and there was a bug in my hot dog. i am disgusted. the place itself also smells a lot like a public bathroom. the staff could barely hear me when i was placing my order, and i could barely understand what they were trying to say. never going back. read more

Had lunch delivered today. It was great as always,perfectly cooked burgers with my toppings of choice. The best fries you can get. Delivered promptly and hot. A little pricey but worth it considering how good the food is and the portions. For burgers Five Guys is the best. read more

My husband and I stopped by here the first time. Looked like great spot to get lunch for guy workers. Really, there were only guys came in and out while We were there. Lol Anyhow, my bacon burger was great. But I had no idea how the order worked. when the boy worker asked me if I needed any toppings. I usually do not add any extra so I simply said no thanks. Then the burger did not even have ketchup or vegetables. And then I learned you need to pick everything you want on your burger from sauce to veges. And that's all free. I felt being ripped off and I wish the boy could tell me how the order worked. The tables were kind of dirty and atmosphere were not great for the price. I won't return here. read more

Just a great overall meal at a very reasonable price. All these new burger places are popping up lately in the area, but no one can touch Five Guys. Best fries, great shake selection, plenty of free toppings, free delicious peanuts. This location specifically is excellent; clean, good staff, no issues. Skip all the new burger chains and experiments; they'll never be Five Guys. read more

If you have a cheat day to use, use it here. I've been to this location twice for lunch and the burgers and shakes have been on the money. I went with the cheeseburger (bacon once) plus A1, sauteed mushrooms, and grilled onions. Yea the toppings are free but you should apply the KISS (Keep It Simple, Stupid) principle here. Ignore the grease on the bag. Remember, it's your cheat day. Service is friendly and the burgers are made to order and usually ready in about 5 minutes, even during the lunch rush. If you're really ambitious you can try the shakes with added bacon but c'mon, let's be decent you pig. read more

If you're feeling a cheat day then this is it. Get yourself a nice cheeseburger with medium cajun fries and some soda. Great place, friendly staff, awesome tasting food, but bad for my body, just kidding. Only issue is the price obviously, but hey you aren't going to eat this stuff daily. read more

Anybody who's been to a bunch of Five Guys restaurants knows what to expect, so this isn't a review of the style of restaurant or the concept, just the location. It's an excellent Five Guys. The staff is always very friendly, the food is always beautifully hot, fresh, and greasy (this is a good thing for burgers, it means they're not dry!). They don't screw up orders, they always get it right. There's another Five Guys closer to where I live, but I go to this one instead because it's just better. read more

I stopped in while running some errands in the area and only went in for a large order of fries. The employee at register was extra polite and just seemed like he loved his job. I couldn't help but smile with the enthusiasm in which he greeted me and passed along my order to his team behind him. It wasn't too busy, but everyone in the restaurant at the time also ordered fries, so there was understandably a wait, but the Cajun fries were worth it. read more

Pros: burger is very good and it's big Cajun fries were good and they give you a good size serving. Cons: $21 for a burger, Cajun fries and a small shake? Also, the fries were good but were a bit moist rather then crispy. read more

I would always eat here if I could. The people here are friendly and funny. They always make the burgers right and fresh! Who cares if it's not healthy or if it's too greasy? How could you not love it here? I'll be here whenever I can. read more