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    KFC

    2.9 (43 reviews)
    Open • 10:00 am - 9:00 pm

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    Good for kids
    Good for groups

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    I'm not big on fast food, but must say that this particular KFC location has made a real 180. I have memories of coming into a hot, dirty restaurant with atrocious service. That appears to have changed with their recent remodel. The new decor looks great, and although probably 1/3 of the seating was removed, I wouldn't mind dining inside. There is also working air conditioning which is surprisingly nice on a hot day. The customer service appears to be better, too. It's hard to take your job seriously when you're making minimum at a fast food place, but I feel that the front end employees do make a bit of an effort these days. The food is, and has always been, prepared well. There is typically not much of a wait. Pricing is reasonable, and the menu options are plentiful. I don't expect amazing food as this is fast food, but feel like it's a good deal for the price paid. Though I live in downtown Santa Barbara, I'd wholeheartedly drive to this Goleta location rather than the poor excuse for a KFC over on Milpas. The Goleta location exceeds in every category. Heed my advice and do the same.

    Hot wings
    Candice Z.

    Disappointing, to say the least. The Hot Wings were unappetizing and tiny. KFC used to be better several years ago. This is the first time I've had KFC since 2012 and sadly the menu choices seem to have gotten worse. Major food revamp is needed. At least the service is better than some fast food places. Feel sorry for the guy working the register. He tried to be helpful but there's nothing much he could do to make it better. Sorry, won't be back.

    "Chicken" Tenders - looks like they fried a bag of some sorts. Gross!

    They fried a bag/wax paper and gave it to me in the form of a tender. So gross! This location has been pretty solid in the past but this is just unacceptable.

    Menu board
    Erin K.

    Surprised that they no longer have grilled chicken available. Is that all stores or just small ones? Just checked KFC.com and it's still on their main site so I guess it's just small stores. Anyway I'm not a fan of fried chicken so I wanted grilled. Came in here and they don't carry it. Was hungry so I ordered a couple of sides instead. Mac n Cheese, cole slaw and some biscuits. Staff was very helpful and friendly. 5 stars for them. Location is tiny, with just a few tables. minus a star for no grilled chicken and I didn't see a bathroom or indication of one either. Tables could have been bussed faster. The store was pretty dead when I stopped in but the table I wanted to sit at wasn't clean. I brushed the crumbs off and sat at it anyway. Parking is okay - has a parking lot but this strip mall is super busy so it's easy to get into a fender bender pulling in or out. Be wary for the excess of cars.

    Inside of the store

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    Photo of Tony C.
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    14 years ago

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    Page 2 of 2

    Ask the Community - KFC

    J's Hot Chicken - Sandwich Combo

    J's Hot Chicken

    4.4(17 reviews)
    1.9 mi

    Terrific chicken and the level of heat is adjusted to your liking. I also recommend the fried mac &…read morecheese!

    I came here with the family to try the chicken and ended up staying for the ice cream. There were a…read moresurprising number of people in the shop for. A late Sunday evening (~7:30) but then I realized most people were coming for the ice cream at that point. The two people (looked like HS kids) they had working there were just kind of doing everything, and because there were folks ordering both chicken and ice cream it was ALOT for them to do. A third person would have made things go WAY smoother as they could have had one person dedicated to register and a second on ice cream and a third on chicken. As it was the two kids kind of bounced around between doing all three of those and it just seemed really inefficient. I will say the most overwhelming positive thing is these two were HUSTLING! Throughout the grind they still managed to be friendly and helpful. Those kids deserve a raise, although maybe another co-worker or some efficiency training would help too! Despite everyone either getting a combo it seemed like each meal was prepared separately and individually, like each orders chicken and fries were made then the next meals chicken and fries were made. I'm surprised they didn't do all the fries and chicken at once or at least in two batches for our five meals. The shop is nice, but it's clearly an ice cream shop that serves chicken, not the other way around, the tables are small and it just seems to cater more to a "to-go" style. Ok now the food; this was a struggle. If I could I would have said 3.5 stars but ultimately, for me the food determines which way I round in cases like this, and here it was just ALOT more misses than hits. The one positive was the original strips were tasty and hot. But the mild... WOW, I'm not a spice weenie but that was ALOT of spice. I would have hoped that was hot level at least. The biggest misses for me were the crinkle cut fries. They were just not crispy at all. I think an easy fix would be to double fry them. Also slightly disappointing were the Mac n cheese balls. They were more like disks but the real issue is it was too much cheese and not enough mac. It was like a fried velveeta ball with two small macaroni noodles hidden inside. As a result it had an exceedingly artificial taste. The breast was just a long roll that split. It was meh. Ok for a sandwich (although should toasted) but just not quite right for a meal. We did have ice cream after but I'll put that info on the drip house review. Overall pretty average, but I would say in like 2 months I'd come try again so see if they could solve most of these issues, cause it easily could be 5 stars if they mix these things which are all hopefully easy.

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    J's Hot Chicken - Cynthia and her chef ‍

    Cynthia and her chef ‍

    J's Hot Chicken
    J's Hot Chicken

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    KFC - hotdogs - Updated September 2026

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