Thank you Demetrio for your excellent and fast service. Very friendly guy and answered all of my questions

Good service and quality. Guys are in and out of the store fielding emergency calls, so best to call ahead before going there in person.

I have a complicated entry door lock and Willy knows exactly what he is doing. He is able to change it for me right away. He responds with the text and phone very quickly. He is very professional , very friend and very knowledgeable. highly recommend to anyone. read more

I could not have asked for better service! I called them on a Monday morning for a broken lock, and they said they would fix the lock after I was done with work, which was after 5pm. The service was great! Not only did Demetrio fix what was broken, he also realized another part of our lock was broken and fixed that as well. He was extremely professional and nice. He wore a mask the entire time. He was quick and thorough and made sure everything was working. This was an overall great experience! read more

Had a minor issue with my front door lock yesterday and Willie was the best. He fixed the problem, called me before he arrived and was very neat and professional. Would highly recommend again. Price is reasonable also read more

I called Key Star to repair or replace a malfunctioning lock on the front door of my apartment. He did arrive a bit later than planned but was apologetic. Upon seeing how old the lock was he recommended I replace it. Seemed honest since he also checked out the very old deadbolt on the door and recommended I leave that one alone for now. The work was done efficiently and neatly. Friendly service. read more

Key Star Locksmith is the best out of the rest. They are professional - honest - reliable - skilled- affordable - prompt Oh! yes I did say HONEST !!!!!! I have used them for years and will continue to use them for years. read more

I once occasionally locked myself out of my room. So I called them. They arrived in 20minutes. However, I can tell the guy they sent was totally trying to waste time to have me pay more. He pretended to pick my lock for half an hour and told he couldn't pick it, he would have to drill it. If I didn't want him to drill it, I would still have to pay him. And he insisted to buy a new lock for me on my expense without receipt provided. Thus a paid $50 more for a shitty $8 replacement lock (which he claimed he can't pick). And it took me 2 hours watching him to do all these tricks. P.S. I locked myself out again this morning, and it took me only 3 minutes to remove the lock and get back in without damaging anything. read more

Great service by Demetrio. He arrived in 20 minutes of my call, probably sooner. I was locked out due to a faulty, old lock or human error on my part and they were so helpful and fast. He explained the problem with my locks, showed me how to avoid the issue in the future. A very fair price for a quick and efficient service. Saved me a lot of stress. Thank you! read more

Demetrio gave a fair price on their service & his brother Willie showed up the next day to change 3 locks for me. I would recommend these guys to anyone in the area. read more

Carefully replaced the door knob issue, and also took the time to explain to me why it was getting stuck. Went an extra stretch to make sure the whole door was working as efficiently as possible to minimize doorknob issues. Thorough, kind and did good work. read more

Saved my life. So grateful for their services. The main guy told me if the key doesn't work he'll replace it for free. So this guy knew how to treat customers. If you're ever in a pinch I hope you give them a call. read more

Upon moving into a new place, I decided changing the lock to the front door was best. After hours of research I narrowed down my options to 1) changing the doorknob which was more expensive and 2) rekeying the doorknob which was more cost efficient. Rekeying also had two options 1) do it myself or 2) hire a professional. It was definitely doable myself but I decided hiring a professional was much easier and less stressful than having to risk not doing it right. So I went shopping around for a locksmith - from Flushing, to Bayside, to Great Neck. All the other places either 1) gave me inconsistent prices (I know because I called each business two times to check them out) or 2) charged extra for weekend and after hour pricing despite calling ahead to schedule an appointment or 3) was flat out impolite over the phone. But from the very first moment Demetrio picked up the phone, he was polite, professional, and patient to answer all my questions. When I stopped by his business in person he was a very nice guy who had remembered speaking to me over the phone. He arranged to come over to my place within an hour or two and came in a reasonable time. He worked on my door for about 30 minutes. Overall, Demetrio is a nice guy who does honest work. He seems reliable and trustworthy and I would definitely go back to him for more business in the future. Thanks for your service Demetrio! read more

On Thanksgiving Eve, my mother's caretaker called in a panic that she had closed the bathroom door with some of her belongings in it and had somehow backlocked it. She had to catch a train but wanted to come back for the items she needed to travel the holiday week-end with. I leapt onto Yelp to see who had the highest rating, was nearby and still open at 6:15 pm. KeyStar satisfied all 3 requirements and arrived within 30 minutes, salvaging the door knob with a tool and salvaging the rest of the evening. The technician Demetrio recommended the installation of a child-proof lock system instead in the future. He spent time analyzing how not to have this happen again, but did not pressure me for any further services. He was knowledgeable, efficient and professional. I was charged normal business hour rates, not emergency rates as they were closing at the conveniently later hour of 7 pm. KeyStar's magnet is now on my fridge. I highly recommend them without reservation. read more

Emergency key situation resolve by Demetrio this morning! My Honda car key cracked and the electronic part of the key went missing. Therefore my car refused to start. Luckily I found Key star locksmith, since they had great reviews on yelp so I gave them a call. Demetrio came to my house within 30 minutes and was able to make me a new key and resolve the situation within another 20-30 minutes. Demetrio was polite, professional and efficient with his work. Appreciate the help! read more

I recently lost one of the smart key remotes for my Toyota Sienna and was dismayed when the dealer was estimating close to $500 for a replacement. I then came across Key Star Locksmith, who did the whole job for less than half the price on the spot. They even honored a 10% discount by mentioning Yelp. Willy and team did an amazing job getting me up and rolling again. I'm extremely happy with the quality, speed and cost of the service! read more

I needed some locks replaced and looked up Key Star and just like the reviews said, Demetrio arrived as promised and was able to replace 4 locks and 2 mailbox locks in less than 2 hours. He gave me a fair price and 10% discount mentioning Yelp. I would highly recommend this company again and the service and communication was excellent. read more

We needed our lock replaced and found Key Star on Yelp on a Saturday afternoon. They came within an hour and had the necessary replacement lock with him. He also helped with another lock free of charge. I definitely recommend using them. read more

Got locked out of our bathroom at 6:45 AM and ask them to be on site at 7:45 AM on a Saturday. They were right on time and it was a hasslefree experience and very reasonable. The guy that came was a gentleman and fix the issue and got us into our bathroom. read more

Words cannot describe how great these guys are. I lost my keys and they were able to come to my house and make me a new set. I am forever grateful!!! Highly recommend them for any auto locksmith service for a reasonable price... read more

I recently had the bad luck to lose the key to my Audi Convertible. when I went my dealer to my shock the cost of replacement was hundreds of dollars. I stopped in and asked how much Keystar would charge me and it was near half what the dealer quoted me and saved a lot of money. This was a no brainer and they got it done fast. i would highly recommend this locksmith for Key less entry car keys! read more

Demetrio and Hank treated me with so much respect. I called in earlier asking if they could install a keyless entry system and assured me they could. Demetrio made sure to let me know to call in advance before I arrived to only see no one was in the store to help me. I arrived at the time he told me to and he was there right on time. If it weren't for two other people ahead of me, I would've been out of the store in 10-15 mins. Once he got to me, he took care of me quick and respectfully. The price was perfect and even gave me a generous discount. If I ever need anything ever again, I'll make sure to come back to this same location. read more

I had the pleasure to work with this company and I have to say they are a dime and a dozen. They're very professional from start to finish with reasonable rates. I truly recommend to anyone that needs their services. read more

Great job. My car key was stolen with my laptop and etc. I did not have spare keys and that was my only original key. I was devastated after the terrible criminal, but Key Star Locksmith helped me out and gave me the key, functional car, immediately after their 30-minute excellent job. Reasonable price, very competitive in this area. read more

I recently bought a new house and needed to change all the locks. I called Demetrio and he was over the next day. He helped explain how all the different types of locks worked in my house that I didn't even think about. I wound up changing all my locks, including the one on my mailbox. When one of the gate locks had broken over the winter storm, Demetrio came over and replaced it free of charge. Most importantly, I feel safe. I highly recommend this locksmith read more

Very happy with Key Star. Demetrio was quite knowledgeable and gave me a great education on different types of locks. He was very responsive each time I called, and was able to exceed my expectations. He did very nice work, cleaned up after himself, and went around and checked everything over with me to make sure i was satisfied. I would use him anytime I need lock services. read more

Phenomenal locksmith with great customer service, friendly style. Took the time to understand our family's complex lock needs, came up with a very creative strategy for replacing the locks and quickly installed comprehensive home protection system. Highly recommend this service for creativity, fast service and very polite style. Thank you! We are sleeping more soundly! read more

Great service provided by Demetri. He was quick, efficient and charged me a reasonable price for replicating my car keys whereas other locksmiths and the dealership were rip offs. I would recommend this place to family and friends. read more

Willie was meticulous with his work. Had to replace a broken lock on an old door, he not only fixed the lock but somehow the entire door feels like a brand new door! Everything is smooth and my deadbolt works now too! Highly recommend and fair pricing. Good guys all around. Thanks, Willie! read more

Great service. Dimitri was helpful in discussing solutions to my problem and worked with me on the price. He was flexible with the scheduling and communicated clearly if any issues came up. I would use them again. read more

Straightforward and to the point. I went here to replace my Acura remote battery and it was done in seconds.

I called for our Church. We needed a lockset replaced so we could secure the building for the night. I spoke to Demetrio, and he agreed to come as soon as he finished another local job. He came, as promised, and gave us an estimate before starting his work. I agreed to the price (which was reasonable) and he professionally removed the damaged lock and installed the new one. In addition to doing a good job for a fair price, he took the extra time to ensure that I knew how the new lock worked before he left. I am happy to recommend this company based on my experience today. read more

Demetrio and Paco are professional. Good customers service, fast service and prices are affordable. Definitely recommend.

Locked myself out of my house today. Did a google search and found Key Star on yelp. They came in 10 minutes and opened my door in 5 without drilling or destroying my door lock. Demetrio was professional and courteous. Although I hope I don't have to use them again but if I do I will most definitely call them again. read more

Demetri was easy to work with. We've called Friday late afternoon all over town to see if we can get a quote with possible next day service. It's pretty hard since it's s last min service plus it's the weekend. The other places I called was fully booked until 3-4 days later. Demetri gave me the quote and told me it is possible for same day service. I called them back next morning which is Saturday. He sent one of his partner (Francisco) in 1-2 hrs. Francisco was professional and courteous. He was able to explain to us the best option. We also gotten 10% off mentioning Yelp which they honored. Definitely would recommend to others. read more

Very professional and courteous. Demetri did a great job keying two locks for me on my front door and explained a problem I was having with a very old lock not working properly on my door. I highly recommend them. Will call again if I need a locksmith. read more

We highly recommend Demetri in his work as a locksmith. He was responsive, flexible in his schedule and patient in explaining our options.

Friendly and provided great service for key fob programming and car key cutting for a 2019 Jeep Grand Cherokee.

I needed a WiFi lock for my mom. They came to check the door and the old lock to be sure that what I wanted could be installed. Gave me a price and it was installed a week later. (Because I am normally in the area 1 day a week). Because of the WiFi set up it took a while to get the APP installed (due to my Moms WiFi) they were patient and didn't leave till it was working properly and I was satisfied. I highly recommend them. read more

Key Star locksmiths have been great to work with. They have fantastic communication, fixed my lock issue right away, and followed up to make sure everything is done to my expectations. It was early evening on a Saturday and our lock jammed. One quick call, and Willie from Key Star was on his way. Within the hour, he was at my door fixing the problem. He got us through the night and set an appointment to replace the entire lock during the week. When he returned, he had all the tools and equipment to replace to lock immediately. Quick, clean and professional - Willie is the man to fix your locks up right! read more