From when I walked in until the installation of my carpet and baseboards my experience was nothing less than Top Notch! Mitch helped with advice since this was for my rental property. The carpet I chose is beautiful, durable and feels great to the touch. I chose 4" baseboards and the installers did a beautiful job! The miter cuts are precise and the caulking was done beautifully. Anyone who has had or seen caulking knows it can be sloppy or a great job! This is perfect! Thank you I couldn't be happier! read more

Great service and pricing! We replaced carpet in my mom's room and needed some advice on what carpet to purchase for durability - my mom rides a mobility scooter indoors and we needed something to withstand the wear and tear of the scooter. The owner was so helpful with his expertise and color selection. The install went well and the carpet looks amazing! I highly recommend Key Carpets. read more

Had an emergency in my office due to a major flooding accident that ruined the carpet in the entire office. Mitch and his team were able to provide great quality flooring that significantly improved the look and the feel of the office within a couple of days. The price was very fair and I'm very happy with the service. Highly recommend this business! read more

My husband and I finally decided to take out the awful floors that were put in only a few years ago because the floors were never even. The floors have always been uneven and had terrible dips and even bumps! The lock and groove was splitting apart due to uneven floors! We pulled them out and trashed all the flooring today..straight to the dump! To our surprise, they never even floated the floors. Nothing was ever prepped correctly and leveled correctly! I was taken BIG time, $4,000 for 350 sqft! It's a small job; but it's butchered! What a headache this has been on us and my pocket book. Wish I could be reimbursed 1/2 my money to fix this Jack job!!! read more

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Called for an estimate. Received a call back quickly. Was very accommodating to my schedule and gave good suggestions for what I was needing for my home. Sometime you get a good feeling of honesty when dealing with a business. will update on the progress when completed. The reason I went with Keys is because I received glowing recommendations froM community website and of course yelp reviews. Update: Mitch was awesome to work with. He found the exact match for a very unique color that I wanted for my living room. He scheduled the install around my scheduled, and sent a really great crew in to complete the work. Excellent quality, excellent pricing, and love supporting a local business in Riverside. Thanks Mitch. You had a lot of great recommendations from others you served in Orangecrest and Woodcrest! So glad I called you! You are the best in the business! read more

Key Carpets - Carpeting Near Me - Riverside, California

The overall job and experience was A+, I am so happy with the detail work, I had a whole house done with carpet and wood vinyl. The installers are the best in the business, they even custom fit carpeting in my 1966 childhood playhouse in the backyard. I feel great about recommending Key Carpets! read more

I have worked with Mitch and his dad over the years. They have always remembered me right away and work to give the best service and prices. They do a lot of rentals and make a good deal. read more

I just had some carpet installed in my television room. Went to Key Carpets and Mitch was so helpful. I even got to take a sample home for a couple of days. Within 2 days he came to measure and my carpet was ordered. A week later my carpet was installed. The installer Armando was so knowledgeable- he removed old and installed new. He hid the seam. Looks fabulous. He even cleaned up and left without a trace. I had been working with a larger store, but they took too long to connect with me. Tried several times to reach them on the phone. I am so glad I stayed local and supported this carpet store. You will be very satisfied. So happy with great customer service still in place here. read more

Key Carpets - Key carpet installation- soft rug/dog approved. - Carpeting Near Me - Riverside, California

Awesome work! Very pleased with customer service to installer. Great service, we highly recommend.

We just had 2,000 sq ft of vinyl planking and carpet laid in our house by these fine folks. We were working on a tight budget and had a lot of flooring to put down. We also needed some tile pulled up before the new flooring could go in. Mitch met with me, showed me numerous options in my budget and then was able to install in less than a week. I had previously gotten an estimate from a large carpet company and Mitch came in with a lower price (by almost a thousand dollars) and higher quality selections. The installers were professional and timely. I highly recommend this family-owned and run company. read more

Key Carpets - a long hallway with a clock on the wall - Carpeting Near Me - Riverside, California

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I am completely impressed with the professionalism and courtesy of Key Carpets. We had our upstairs (stairs included) re-carpeted. Mitch came out to our home friendly and courteous. He noticed something that I never knew with our staircase. The old carpet that was here when we moved in was carelessly installed. He knew right away that there were beautiful details to the steps that are there but not accentuated because of how the carpet had been installed. His crew, also courteous & respectful, were efficient removing the old and installing the new carpet. They covered our wood floors to protect them while they went out of the house to get materials and come in again. The carpet is absolutely beautiful, well-laid and our staircase is amazing! I will definitely refer them to family and friends. read more

This is the third job we had Key Carpets do. We visited the shop in mid December and received a quote based on our measurements. Then a week ago we placed our order and this morning our beautiful new carpet was installed. If I ever need new flooring again I'll return. read more

I was shocked. I called spoke with Mitch, asked him to give me estimate on the cost to replace the kitchen floor. Then my tenant calls me to say the they were taking up the floor. How do you start a job, that you havn't gave the customer an estimate for. This was bad business. Then when I call him, he did't answer. So I had to drive out to the home to see what was going on. I called him from a different number, then he answered. He said he had to call me back with the price. Why would you start a job if you hadn't quoted the price yet. I will never do business with this company. First and last time. read more

Great price installed in a timely manner... owner extremely friendly and personable... excellent service

Wonderful experience with Mitch and his crew. They installed carpet in our 2nd floor bedrooms in December. Mitch took the time to educate us beforehand on the various options so that we could pick the one that worked best for our needs (4 kids, dog and a cat). No surprises, on budget, outstanding customer service, and a fantastic product. We will call them again when it's time to update our wood flooring. My highest recommendation for carpeting! read more

I was very pleased with Key Carpets!! Great prices, installed 2 days after ordering. It looks beautiful, I couldn't be happier. Before I went there I went to another carpet store...same carpet, higher price, & 2 weeks before they could install. Needless to say I would highly recommend Key Carpets!!! read more

Great experience with Mitch and he also has a huge selection. Don't let the carpet name fool you, they have a whole line of flooring materials including the new LVT (luxury vinyl tile). Prices are fair and installation is prompt. read more

I had a a great experience with. Mitch and Armando from Key Carpets. They were recommended to me by friends and I recommend them to anyone interested in a great price and experience in home flooring read more

My family have been going to Key Carpets for years. Wouldn't dream about going anywhere else until now. I had tiles laid in my kitchen and the tiles were cut so crooked that they put down a ¼ in white around the entire kitchen. It looks horrible. The entry way was even worse, luckily I was able to have them fix that with the extra tiles (so it is possible to cut the tiles straight). And the 1/4 board wasn't necessary in some parts of the entry way. The gap between the kitchen floor and living room was cocked with filler. Terribly upset with the job, we contacted Mitch and asked him to come look at it. Mitch instead sent over Al, the installer, who was already mad we were unhappy. Al claimed he would make things better. After he came up with some ideas for the space between the kitchen and living room - he said he would come back but never did. I am really disappointed! read more

I have used key carpets many times. Mitch ( the owner ) is always the first one i call when i have a flooring need. He has great product and great prices. My favorite thing is that he is never late to an apt. I would highly recommend this company. I referred him to a coworker and again he did a stand up job. read more

We have used Key Carpets for our last 2 carpet purchases. They were less expensive than the local hardware conglomerate and had better quality carpeting for the price. Thanks Mitch! read more

62 year old female here--please read. If I could give less endorsement than one star I would. Shady business practices, poor customer service, inferior product (even for the money) as verified by other carpet companies, then the use of intimidation when I had a complaint and filed a lean against my house that very day instead of calmly listening to my challenge about the project and resolving it amicably. His endorsements are likely from his martial arts studio friends. Ya ladies tred softly. read more

I am a local realtor and house flipper who has used Key Carpets and their crew for many years - even before Mitch's dad, Bill, retired. It's an old fashioned mom and pop operation which gives great service and good pricing. With probably 50 jobs completed over the past 15 years, I have been pleased with consistent, satisfactory performance. The couple times there were challenges, concerns were always resolved to my satisfaction. I have no reservations recommending Key Carpets - big job or small, they do a very good job. read more

They did an awesome job on my floors very professional and quality work..thanks Mitch

Mitch and his crew are the best in the Inland Empire. Very professional, friendly and amazing at their job. They treat you like family not like a number. read more

When Mitch first asked me to think about vinyl flooring, I thought he was crazy. Wow, was I wrong. AJ and Anthony were great installers and we cannot imagine any other type of flooring now. It is cheaper than tile, easy to clean and looks fantastic. We are so happy that we got talked into this new and improved product. read more