This company was so easy to work with. I was moving right in the middle of Christmas and New Year and Vera was so accommodating, still working around me during holiday hours! On top of that, I changed my mind more than once and she was helpful throughout the whole process. My carpet is absolutely beautiful and exactly what I wanted as well! I highly recommend this business. Also, it was much less than I expected to spend. read more

Thanks to Vera and Chris my daughter now had the most beautiful kid friendly carpeted stairs. We were looking for carpet that would not show kid life Castillos Carpet Shack had a really nice showroom. Vera was nice enough to calculate what we needed. Due to.us only needing 11 yards she offered to sell us a high quality carpet remnant at a more than for price. We will definitely be telling our friends to buy their flooring at Castillos! The y have a huge variety of other flooring too. Great showroom and customer service! read more

Great selection Vera and Chris are amazing can't say it enough they both made the process easy read more

Castillo Carpet Shack - Thank you Chris and Vera you 2 are the most amazing and helpful.. You made this process so easy - Carpeting Near Me - Riverside, California

Great service! Walked in and Chris new exactly what I needed. Wasted no time at all. Love this place

Chris was excellent to work with! He was responsive and easy going. We took quotes from two company and ended up going with Castillo Carpet and love our carpet! Our installers were kind and friendly also! Try them!!! read more

Castillo Carpet Shack - Masterbedroom, carpet (sugar cookie) - Carpeting Near Me - Riverside, California

Castillo Carpet Shack, recently just got carpet installed by the team! Vera and everyone was supper helpful when it came to choosing a carpet, providing estimates, installing, and cleanup after. Everyone is super nice and installation was a breeze. Would recommend them for carpeting and all other services! read more

Castillo Carpet Shack - Carpeting Near Me - Riverside, California

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I love my new floors! I had old laminate that I hated and working with Chris to replace it was a breeze. He was very responsive, professional, and honest. There was a huge selection in store, and I was able to take home a sample so I could make sure I liked it in my house. Once I selected the LVP I wanted, I was able to get it installed in about two weeks, much quicker than I anticipated. The installers were great. I was very concerned about being displaced because of my new baby, but they were very considerate and I needn't have worried. They were on time every day and stayed as late as I let them. They left my house clean every day and even changed around some planks when I asked. I highly recommend Castillo's. They did great work, I have a high quality floor now, and everything looks good. Thank you! read more

Castillo Carpet Shack - Carpeting Near Me - Riverside, California

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This place is amazing! Their slogan "we go the extra yard for you," is spot on! Vera and Chris are so patient in helping you make the right selection for carpet and flooring. Their installation team of Danny and Junior are fantastic! They are prompt, experienced and detail oriented. Thank you for the quality work. Couldn't be happier. Just take a look at the pictures. The previous carpet, flooring and baseboards were 40 years old. It took Castillos 3 days to transform my house. read more

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We had an in-house complete flooring remodel.....the tile picked for the bathrooms was difficult ...but...Castillo's did an amazingly perfect job....the entire home, was tiled. Chris just did a stellar job in a furiously fast time....wouldn't want to ever use anyone else. WE HIT THE JACKPOT....his communication and dedication shows in our flooring.....DON'T USE ANYONE ELSE.....PRICING WAS AS AMAZING.....We love our new home and our flooring was a major project...WE ALSO did carpet....our main concern was our stairs...it's the centerpiece of our entrance to our home....just wow factor..and Chris did an amazing job helping us zone in on exactly what we wanted......all around....we are happy happy home owners. read more

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Chris and Vera are simply the best! They helped us select the new carpet and flooring for our very old (1951) house. We love it! Then they expertly installed them, even with some major sub-flooring problems our old house served up! The installers, Danny and Junior, worked their tails off and went way beyond with everything they did! Prices were WELL worth everything they did! We highly recommend Castillo Carpet! read more

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We used Castillo's Carpet Shack for our new carpet and they were excellent. Fast, efficient and very easy to work with. The also did a repair for us on a spot that a cat ruined and it was done so quickly and looks amazing! I'd use them over and over again! read more

This company was great!!! They inspected the floor before placing the new flooring and was brutally honest and told me they couldn't lay the new flooring because there is some damage to the sub - floor that needed attention. There are so many companies that would say nothing, eg the big box stores , place the new floors over the damaged areas so they could complete the job fast & get paid. After the flooring was placed they used a moulding that looked so nice I had the Team come out and do the rest of the house Thank you so much Highly recommend read more

Fantastic, friendly, fair service. Shortly after moving into our home we had a flood. It's never fun working with insurance companies and they will confuse you to the point of not understanding why they pay out so little. Chris grabbed the reigns and communicated with the insurance company to fight for what was needed to install our flooring. He was efficient and communicative. He lifted a ton of stress off my already stressful plate of figuring out how to coordinate repairs and contractors. His installers were professional, polite and respectful of property. I will definitely be using his service again!!! Thank you! Thank you!! Our new flooring is beautiful! We just need our cabinets finished and I'm back on track. read more

Castillo Carpet Shack - Flooring - Carpeting Near Me - Riverside, California

Randomly found Castillo Carpet Shack and let me tell you. Chris was welcoming and had very great customer service . I had no clue what I was looking for and he was able to assist me ! read more

Chris, was super friendly & welcoming the minute my son & I walked into the store. I needed some vinyl flooring done in my laundry room ASAP & he was able to accommodate my need, selection of product & price point. The floor installer did a magnificent job as well! I would definitely acquire this establishment's services in the future as my kitchen flooring needs some improvement. Highly Recommended!! read more

Castillo Carpet Shack - Can't wait Ron get the kitchen done too - Carpeting Near Me - Riverside, California

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Long story short, short story even shorter... bought a house that someone flipped. The house is beautiful but the work they did in order to sell the house fast (although looked good at first) slowly and surely began to show signs of 'unprofessionalism.' They had installed laminate flooring, leaving absolutely no gaps for expansion. Giant bubbles started to form in the flooring as the heat from the I.E. started hitting. There was barely any type of moisture barrier. The baseboards were cut at 90degree angles even though the corners of the walls were rounded. They just filled in the baseboard gaps with caulking. I am extremely picky and detail oriented. This bothered me from day one, but oh well. 2-3 years later we start looking into new flooring. Something that absolutely had to happen whether we stay here or decide to sell in the future. Castillo Carpet Shack came highly recommended after I had already obtained some quotes from other companies that I just wasn't feeling too comfortable with. I also had no confidence in the individuals I spoke with. Once I got in contact with Chris, I felt completely at ease. He came over to the house, quoted us (which came in a bit higher than some other quotes I received), and walked us through all the different options we could do, based on what WE wanted. I liked Chris and the company and the options were well received, but I still had it in the back of my mind, that maybe I could save a bunch of money if I just did this myself. I'm not a flooring guy, but even I knew to leave gaps for expansion and knew about 'rounded' corners for baseboards. I am glad that I did not because the quality of craftsmanship that we received from Castillo Carpet Shack was way beyond my abilities. The installers were amazing and it really showed that they have been doing this day in and day out for years. They got right down to business and got right to work. I know exactly where every dollar I spent went. The installers were able to adapt to minor issues that came up on the fly and they never batted an eye. We did a really nice vinyl throughout the hardwood areas and we did a beautiful carpet in the bedrooms. We went with 5inch baseboards with rounded corners and I couldn't find a single flaw in anything they did. This is my house, so for sure, I was paying close attention. I would HIGHLY recommend Castillo Carpet Shack for all your flooring needs. They do it all, so no need to find separate contractors. And for any future flooring needs, you best be sure that I will be coming back here. read more

We needed a rush job to install vinyl planking for the entire second floor and staircase of a new house before moving in within two weeks. Chris was quick to respond with a quote based on the vague details I could provide, and the same day I could have him over for proper measurements he got the real quote to me - pretty darn close to the original estimate! With a little luck in terms of inventory and scheduling, Chris was able to have his crew out for demo and installation within the short time frame I'd given them. They worked hard for 3 days, arriving on time every day and staying until 6PM to get the work done. And the day we arrived a little late, the crew made sure to wait for us to come lock up the house before leaving. The floor looks fantastic now, even after the movers gave them quite a beating. Super responsive, completely transparent, I couldn't be happier with these guys. read more

The workers were great and installation went well. My issue was Chris came to measure and told me they would move the furniture if I moved everything from the furniture tops. I did so. When the workers arrived, they were told nothing about moving the furniture. Elvira at the shop was quite haughty, and said there was a $250 charge to move the furniture. At one point, the workers called Chris, and a child said "F%$# you" over the phone. Very unprofessional! I called my management company and they negotiated the price down to $200 which they split with me. A professional business should stand by their word, not put workers in the middle, and not have children express profanity on the phone. Day 2: A leg was broken off a piece of antique furniture while they moved it. read more

Fantastic customer service and quality work! Honest family owned business, highly recommend!

Top notch carpet company. Did an amazing job with my pattern carpet installation. Would truly recommend to fam/friends. Thought I was missing my hair cutter, but it was in one of my bags. Sorry :) With that said, all is well. Gave a 4 instead of 5 because I didn't realize pattern carpet tends to lay in two tone pattern, one side looks dark and the other side looks light. read more

We have used Castillo's Carpet Shack for years on both our rental houses and office buildings. They are excellent in every way! From Vera, to Chris, to the installers, they are professional and great to deal with. Working weekends to install around our tenant's schedules, arriving early in the morning until late at night, they go out of their way to serve their customers. You will not be disappointed! read more

Vera was friendly and helpful with good design suggestions. They were able to perform my install earlier than expected, which was nice. Santiago and Danny were friendly and professional workmen. The price was a great value. read more

Chris was super friendly and helpful from the beginning. The price was exactly as he said it would be and the carpet installation was stellar. We will definitely use them in the future and recommend them to family/friends. read more

Castillo Carpet Shack - New carpet - Carpeting Near Me - Riverside, California

We had been looking at flooring options and noone we had come across was giving us the feeling that it was a good fit. I sent out some inquiries over the Labor Day weekend and Chris was the first to respond back. He was friendly, professional, and when he did a site visit to provide a quote mentioned things that were insightful. I appreciated that they're a small family run business. Chris was communicative the entire way through the process regarding material, schedules, and any delays, issues, and costs. Danny and Junior did the installation and were fantastic. The installation ran much longer than anticipated, mainly due to how the old flooring had been done. They were absolute troopers and pushed through and went above and beyond to fix issues that cropped up that they definitely did not have to do. By the end of it they felt like family and we had good conversations on their breaks. Great guys and the installation was great. I can't recommend them enough and have already done so to many of our friends and family. It's businesses like this that we should all support more. You'll be glad you did! read more

Just got an 11x14 good quality carpet installed at a great price. Fellas were on time, and provided a clean, quick, service. Definitely recommend this trusted family business. read more

We've only ever used Castillo's for our carpet needs. The first time was in 2001. Every time we've visited the shop, Vera has been very helpful! We just recently had our carpet replaced in 3 rooms. We absolutely love it and would recommend them to our family and friends! read more

Vera and Chris at Castillo Carpet Shack did an amazing job. Chris came out to measure for the carpet and gave me a very fair and reasonable quote. Job was completed with no hassle and very quickly too. They are very nice people and easy to work with. I give them 5 stars and I would recommend them to my family and friends. Thanks again for everything on a job well done! P. Dreeka, Riverside read more

Loved that they showed up waring masks. Danny and Jr were amazing. They were quick to demon the kitchen tile and laying the wooden floors planks in my living room hall way and kitchen. Vera and Christopher follow up on the job to make sure I was pleased. I will be recommending to everyone. Thanks Vera and Christopher read more

We had over 1200 square feet of wood-look tile installed, 8" x 48" planks. We had great customer service from the moment we walked in the door all the way through to completion. The workmanship quality is top-notch. Rigo and his crew expertly staggered the long planks and made sure the tiles are all perfectly flat without even a hint of any uneven surfaces. The installation exceeds our expectations. The crew was very hard-working, professional, and courteous. Vera was great at helping us pick our tile and finding the grout that blends perfectly. We had an overall fantastic experience with Castillo Carpet Shack. read more

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Castillo Carpet Shack is definetly the place to go for your flooring needs. Vera the owner was helpful from the get go. Delivered my flooring as promised on the day promised. Her husband came out to measure my room and he is personable and knowledgeable. When installation time came I had absolutely the best installer. Danny was met with a challenge. I have a home that was built in 1905. Bathroom floor is plaster with plaster baseboards. The floor is coved so the challenge began. Danny never gave up. He went above and beyond the call of duty. He takes pride in his work and it shows in the result. CASTILLO CARPET SHACK IS THE BEST. I PLAN TO RECCOMENED THEM TO EVERYONE I KNOW. read more

Asked for an estimate on flooring. Estimator came out took measurements and we never recieved our quote. I called and left message and sent email and nothing. I'm a repeat customer too. Pretty dissapointed. read more

Great work. Great interaction and explanations. Vera was great and the installers went out of their way to not only do the custom work but clean up some of the boo boo's from other work I had done a week ago. Most importantly they CLEANED UP EVERYTHING and left no "contractor clean up". Thanks to Chris Mendoza for the recommendation. read more

I have been looking for hardwood flooring to match some existing floors and Castillo's Carpet Shack had exactly what I was looking for at a great price. Vera quickly ordered my flooring and installation came soon after. Installation by Danny was top notch!!! He is very professional and did an amazing job. I will definitely choose Castillo's for my next flooring needs. read more

Castillo Carpet Shack - Carpeting Near Me - Riverside, California

WE love our new carpet...this is a GREAT family business. I am VERY picky and i am very happy with the service, price and installation provided by Vera and her crew. You wont find better. We'll be back for more flooring. read more

We want to send out a big thank you to Vera and Chris for our new carpet. This is the second time we have had Castillo's Carpet installed in our home. We also want to thank Junior and Danny for doing an outstanding installation of our new carpet. They are both very professional and nice to be around. Thank you both for your hard work. read more

I had Castillo carpets come out and carpet two of my rooms. They did a great job. Vera was so helpful when I went in looking for the carpet was very honest to recommend the best carpet us. She did not try pushing to get a more expensive carpet did I really didn't need. Their workers showed up on time and got the job done. I would recommend them to anybody I know looking to have a good job done at very affordable price. read more

Castillo Carpet Shack - this is a picture before - Carpeting Near Me - Riverside, California

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This family owned business is incredible. Vera and Richard Castillo have helped my family ever since we moved to Riverside in the 1990's. They've done every single carpet and flooring upgrade for my family's house and countless number of extended family as well. We recently moved to Eastvale and needed to redo the flooring and without hesitation we had the Castillo's take care of it. They redid the wood flooring in one afternoon and came out great. I highly recommend you use their service. PS. They've never been open on Sundays ever since the 1990's. read more

I used these guys to do a rug several years ago & just had them re-carpet my whole house. Wonderful to work with, high quality work & very responsive. They will be my carpet guys for life. Had a very minor issue that they came back to address right away, no fuss no muss. Pricing was fair & they presented several options. read more

I can't say enough great things about Vera, Chris and their team. They were very responsive, knowledgeable and professional. They went above and beyond to get my carpet installed in my bedrooms before I moved into my new home. They knew that was the only thing keeping me from moving in and they went out of their way to accommodate my timelines. The carpet looks GREAT! I couldn't be happier. Highly recommend! read more

The service was great from start to finish. Within 24 hours of calling, Chris came out and measured our house and provided an estimate for removing our old carpet and replacing with flooring. The price was very competitive so we ordered the next day. The job was finished in about 2 days and the installation was flawless. I especially appreciated the level of professionalism from the installers. They took the time to answer my questions and provide me different ways/solutions to any issues that arose during demolition. I will definitely be using them again with my next home purchase! read more