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Castillo Carpet Shack

4.8 (43 reviews)
Closed 9:00 am - 5:00 pm

Services - Castillo Carpet Shack

Carpet installation

Floor installation

Castillo Carpet Shack Photos

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Masterbedroom, carpet (sugar cookie)
Lulu V.

Chris was excellent to work with! He was responsive and easy going. We took quotes from two company and ended up going with Castillo Carpet and love our carpet! Our installers were kind and friendly also! Try them!!!

Castillo Carpet Shack, recently just got carpet installed by the team! Vera and everyone was supper helpful when it came to choosing a carpet, providing estimates, installing, and cleanup after. Everyone is super nice and installation was a breeze. Would recommend them for carpeting and all other services!

Margaret H.

I love my new floors! I had old laminate that I hated and working with Chris to replace it was a breeze. He was very responsive, professional, and honest. There was a huge selection in store, and I was able to take home a sample so I could make sure I liked it in my house. Once I selected the LVP I wanted, I was able to get it installed in about two weeks, much quicker than I anticipated. The installers were great. I was very concerned about being displaced because of my new baby, but they were very considerate and I needn't have worried. They were on time every day and stayed as late as I let them. They left my house clean every day and even changed around some planks when I asked. I highly recommend Castillo's. They did great work, I have a high quality floor now, and everything looks good. Thank you!

New floors in my entry. Took less than a day to remove old and replace with new!
Brad D.

This place is amazing! Their slogan "we go the extra yard for you," is spot on! Vera and Chris are so patient in helping you make the right selection for carpet and flooring. Their installation team of Danny and Junior are fantastic! They are prompt, experienced and detail oriented. Thank you for the quality work. Couldn't be happier. Just take a look at the pictures. The previous carpet, flooring and baseboards were 40 years old. It took Castillos 3 days to transform my house.

master bath, difficult pattern....every point matched....LOVE IT!
Christine M.

We had an in-house complete flooring remodel.....the tile picked for the bathrooms was difficult ...but...Castillo's did an amazingly perfect job....the entire home, was tiled. Chris just did a stellar job in a furiously fast time....wouldn't want to ever use anyone else. WE HIT THE JACKPOT....his communication and dedication shows in our flooring.....DON'T USE ANYONE ELSE.....PRICING WAS AS AMAZING.....We love our new home and our flooring was a major project...WE ALSO did carpet....our main concern was our stairs...it's the centerpiece of our entrance to our home....just wow factor..and Chris did an amazing job helping us zone in on exactly what we wanted......all around....we are happy happy home owners.

Monty H.

Chris and Vera are simply the best! They helped us select the new carpet and flooring for our very old (1951) house. We love it! Then they expertly installed them, even with some major sub-flooring problems our old house served up! The installers, Danny and Junior, worked their tails off and went way beyond with everything they did! Prices were WELL worth everything they did! We highly recommend Castillo Carpet!

Flooring

Fantastic, friendly, fair service. Shortly after moving into our home we had a flood. It's never fun working with insurance companies and they will confuse you to the point of not understanding why they pay out so little. Chris grabbed the reigns and communicated with the insurance company to fight for what was needed to install our flooring. He was efficient and communicative. He lifted a ton of stress off my already stressful plate of figuring out how to coordinate repairs and contractors. His installers were professional, polite and respectful of property. I will definitely be using his service again!!! Thank you! Thank you!! Our new flooring is beautiful! We just need our cabinets finished and I'm back on track.

Can't wait Ron get the kitchen done too
Gloria N.

Chris, was super friendly & welcoming the minute my son & I walked into the store. I needed some vinyl flooring done in my laundry room ASAP & he was able to accommodate my need, selection of product & price point. The floor installer did a magnificent job as well! I would definitely acquire this establishment's services in the future as my kitchen flooring needs some improvement. Highly Recommended!!

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Review Highlights - Castillo Carpet Shack

The installers, Danny and Junior, worked their tails off and went way beyond with everything they did!

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Hailo Flooring - Before and after shower remodel with a 24 x 48 Arizona Tile with brass finishes

Hailo Flooring

(266 reviews)

​I cannot say enough good things about Ryan and the team at Hailo Flooring. From start to finish,…read morethey were the definition of true professionals. ​We initially hired them for a smaller project--installing flooring in a new workout room. We were so impressed with their competitive pricing, friendliness, and the high quality of the installation that we didn't hesitate to bring them back for a much larger project. They recently completed a whole-home recarpeting, baseboard replacement, and a full bathroom tile job for us. ​A few things that really stood out: - ​Responsiveness: Ryan was always quick to communicate and followed through on every detail. -​ Punctuality: The team was consistently on time, which made a huge difference in keeping our home projects on schedule. - ​Expertise: We chose Mohawk's SmartStrand Silk carpeting, and the finished result is absolutely stunning. The craftsmanship on the baseboards and tile work is equally impressive. ​It is rare to find a team that balances technical skill with such great customer support. If you are looking for honest, hard-working professionals who deliver on their promises, I highly recommend Hailo Flooring!

Thank you Ryan for following through for the last three months. After nearly four years, my floors…read morestarted cupping through our my house. According to the inspector- it's the moisture in the house (supposedly due to cement slab). Ryan is trying to appeal the fact that manufacturing company has denied my claim. Service requested: replacement of damaged floors throughout house after only 3.5 years after purchasing and install of floors through Hailo Flooring. Quality: quality of the floors is literally trash. Floor is cupping throughout entire house. Value: it is tough to put value on damaged floors... STAY TUNED AS THIS CONTINUES....

Carpet Emporium & Flooring

Carpet Emporium & Flooring

(22 reviews)

It was a great experience with Nic, from the assistance on the showroom floor to the actual…read morepurchase and setting up install date. The workers did a great job. The extremely disappointing thing is the communication almost completely disappeared after payment. I had and still have a request to fix or remove the glue from being visible on the molding entering my kitchen. I have been told someone would come but they don't show up. Even given a specific block of time and still,nothing. :(

From the start when we first met with Lisa at the Corona, CA Carpet Emporium, we felt extremely…read morecomfortable! Lisa made us feel confident in her and Carpet Emporium's ability to completely satisfy our requirements. We wanted to install Rev Wood by Mohawk plus new elegant Baseboards throughout our entire house. Lisa worked with us to deliver a great timeline and what we perceived as an exceptional value! Our installers, Fernando and Gaby (a husband and wife team), worked hard from the start. We liked the fact that Fernando and Gaby worked for Carpet Emporium and were not third-party contracted installers. They removed all of the existing carpet and tile, working in phases from one end of the house to the other. In each phase, they would do the demo work and then install the Rev Wood and Baseboards. They were very meticulous and paid great attention to detail! I cannot say enough positive comments about the entire Carpet Emporium team!!!

Elite Carpet & Tile - Carpet

Elite Carpet & Tile

(109 reviews)

THE SCOOP: If you are looking for reasonably priced, high quality carpet, installed with the utmost…read moreprofessionalism, Elite Carpet is the total package. THE DEETS: After researching a couple of local carpet places, I am so grateful that I found Elite. We were in the tumultuous process of trying to get new carpet installed within a very tight timeframe. Every place I checked did not have the carpet that I was looking for in stock and it would NOT arrive in time --but Alex at Elite assured me that he had what I wanted in stock or he could order/get it in time, if needed. I was super impressed by the first conversation with Alex because I had already spoken to a few other carpet places and had been getting the same responses from all the others --they would need to access the house to take measurements in order to give me an accurate estimate/quote ---which is NOT easily done when you're in escrow and the house is still occupied by the current owner. Alex assured me that he already knew the measurements because he has access to an exclusive database that contains that information. This was SUCH a relief and a huge game changer --with our challenging timeline, we were able to save a whole day and bypass an entire step in the process and it just made everything so much smoother. Alex also went out of his way to make sure he was available when I arrived at the shop. He showed me several amazing samples of high quality carpet and gave me price quotes on everything. I truly felt like he listened to my needs/concerns and gave me several viable options --I didn't feel like he was just trying to push the most expensive or the most plentiful brands... his carpet selection was unmatched. Personable and professional, Alex has been in the business for decades and his knowledgeable experience really shines. He was willing to accommodate several of our "special requests" and got me a great deal on exactly what I was looking for. Communication throughout the process was great -(which was also very reassuring after I had been ghosted by a different carpet guy). After having interacted with 4 other carpet places, I felt confident that I was receiving the best service and value at Elite. The installation of the carpet was smooth and hassle-free. Because we were moving into a new place, Alex worked with us to make the transition as seamless as possible. We had the pleasure of working with a total of 3 of his installers and they were all very courteous and QUICK. They carefully cleaned up after themselves and made sure we were satisfied with the finished product. My husband works with many vendors in his line of work and he was quite impressed by the quality and speed of service. If we ever have any other flooring needs, we know where to go and who to talk to. BOTTOMLINE: If you are experiencing "new carpet installation woes" --or just haven't quite found what you're looking for-- rest assured that there is a headache-free option at Elite Carpet. As a satisfied customer, I can confidently recommend Alex and his team of professionals who will undoubtedly provide a top-notch experience.

Elite Carpet & Tile installed the most beautiful floors in my Pilates Studio. It was a little bit…read moreof a complicated installation because we were located upstairs and we were not able to take the equipment out of the space so we had to play tetris with everything but the workers were noting but professional and amazing! They worked fast and efficient. Communication with the owner, Alex was prompt and clear. He would even intermittently check in throughout the day to see how things were going. I really appreciated that from him. I had sought out a few bids for this job but Alex at Elite was the most fair and the most communicative. The others either way over quoted or went MIA. I highly recommend Elite Carpet & Tile for your flooring needs.

Wally's Carpet & Tile of San Bernardino

Wally's Carpet & Tile of San Bernardino

(86 reviews)

This is our third time using Wally's carpet and tile for our home flooring needs. Chris was very…read morehelpful and accommodating with helping us get our final flooring project taken care of. When we called him out to measure and give us an estimate, we were so happy to find out that the floor we had put in a couple of years ago was still available. We finally decided to tear out all the carpet and put in the same flooring that we had put in a couple of years ago in our kitchen, bathrooms, and dining room. We are so grateful to Wally's Carpet and their team for making this project so easy and affordable for us. Santiago, Santiago Junior, and their team did such a beautiful job on our hard floors and made sure it was installed perfectly and matched up with the other flooring that we already had in place. They left everything neat and orderly, and even moved all of our furniture back into place when they were done, which we appreciated more than we can say! Jose came to install carpet in the two bedrooms and got it done so quickly, all in one day. He made sure to vacuum, sweep and clean up any mess that happened with the installation. We highly recommend Wally's to anyone who is looking to have any type of flooring project done, they are highly professional, and their team of people are skilled, knowledgeable, respectful and got the job done professionally, quickly and with zero issues! We just want to say thank you to all of you and please know how grateful we are, we are so in love with the way our house looks. We want to show it off to everyone. John and Antoinette G.

I recently decided to redo the flooring in my house. I explored and researched several places, and…read moreafter talking to each highly rated companies I decided to go with Wally's because of their customer service, their warranties, and their ability to deliver what they stand by. Their price was fair and reasonable, and I chose to pay a bit more for better quality and service. I was on a tight timeline because I needed the floors done ASAP because I had to be out of my rental. However I was going to be out of town but Ron (project manager) went above and beyond to make sure everything went smoothly during my absence. He checked in on the project daily and sent me pictures of the progress throughout the day which helped eased my stress tremendously. Ron is amazing! He's friendly, professional and was very very patient with me and always made me feel like top priority. It was a big project and I couldn't have chose a better company to deliver. The installer Santiago and his team also did an amazing job! From renovating the tiles, to installing my floor, baseboards, and the clean up. There was a minor issue after the floors were done and Santiago came over the same day and fixed the issue. I am beyond satisfied and happy with the way my floor looks. You cannot go wrong with Wally's!!

Castillo Carpet Shack - carpeting - Updated May 2026

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