1. Alex's Carpet Repair

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Alex's Carpet Repair

4.9 (255 reviews)
Closed • 8:30 am - 6:00 pm

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Response time

40 minutes

Response rate

100%

Services - Alex's Carpet Repair

Carpet installation

Carpet removal

Carpet repair

Alex's Carpet Repair Photos

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Recommended Reviews - Alex's Carpet Repair

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Reviews With Photos

After - clean and rolling in the carpet is gone!
Christina P.

Alex and his team were efficient, friendly and professional. They did a great job getting rid of the rolling and staining in the carpet. They explained their process and showed us the various steps that it takes to accomplish the cleaning and repair. We were thoroughly impressed by the service we received. Not only did they exceed our expectations but the price was also highly competitive. Highest of recommendations!

Before and after. You can't even tell!
Jocelyn W.

Alex did a great job! My cat scratched my carpets on a few spots and you can't even tell the difference after repairing. I did a deep clean as well and they look just like how I first got them. Highly recommended!

Multi stage process to get the carpet looking good as new.
Linda E.

Alex is very knowledgeable and has a great eye for detail. He did a great job for us with carpet cleaning, stretching, and repairing an area damaged by flooding. I wholeheartedly recommend him.

Joe D.

Contacted Alex for an estimate to replace carpeting in our 2nd floor hallway and stairs. Alex was timely, gave us a reasonable quote and they did an excellent job. Additionally, we had him stretch the carpet in 3 bedrooms. Communication was outstanding and very pleased with the service provided!

Beautiful work better than I found it!
Micah N.

I was in a pinch and Alex was the first and definitely the best of the 7 places I inquired with regarding my animal damage and repair of my floor. He addressed all my concerns through pictures and drove all the way from the IE to look at this and properly estimate himself. I like how he prides himself in getting close equivalents for the carpets in question, fairness on prices that was over 70% off what others wanted to charge, and fast install that achieved better comfort than the ones provided by Irvine company. Great family business id recommend to anyone and would definitely use again when I move back to the mainland!

Tammi D.

Alex stood out immediately when getting quotes and I am so glad we went with him. He was on time, prepared, very polite, and was really good with my dog. When he was ready to begin he explained exactly what he was doing, which I really appreciated. He checked in regularly to show me the progress he was making was very professional. Alex & his team did an excellent job of stretching and cleaning our carpets! He even did a quick fix of our vinyl plank flooring! I highly recommend Alex & his team for carpet repair and cleaning!

During

Called Alex Carpet Repair two days ago for a small patch after my dog tore up part of the carpet. He scheduled me quickly, showed up early with updates, and was professional the whole time. The repair looks great and the price was very fair. Highly recommend. Fast, quality work and great service.

Christopher H.

Had some carpet damage needed a room replaced. Called Alex spoke on the phone saying if he couldn't find exact carpet to find something as close as Possible and he agreed. He shows up installs carpet that is not even slightly close to the same color, I confronted him and he tries to blame my wife saying this is what she picked lol. We wanted the carpet the same we wernt picking new colors we called the so called professional to match it the best he could and this is what we got. I confronted him he agreed to replace it, of course I have to pay for it. I agreed and then he disappears. Take your money to an actual professional cause this guy is not it.

Living room. Water damage repair

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1 month ago

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11 days ago

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1 month ago

Responsive, arrived on time and provided quality service. Transparency on pricing. Highly recommend.

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4 months ago

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6 months ago

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8 months ago

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8 months ago

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3 months ago

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9 months ago

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2 months ago

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6 months ago

Had my couch cleaned and he did a nice job! It wasn't an easy job and he was a good communicator thru the process and priced well

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2 years ago

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11 months ago

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9 months ago

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3 months ago

Alex is amazingly talented, reasonably priced, and he was thorough in his work. I couldn't be happier!

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3 months ago

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1 year ago

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8 months ago

Quality of work for what I needed was excellent. Alex is very professional and knowledgeable at his trade. Highly recommended

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1 year ago

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7 months ago

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9 months ago

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8 months ago

Great customer service! Easy to communicate with, fair price and carpet turned out great.

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7 months ago

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4 months ago

Alex repaired my carpet today and did and excellent job! He friendly and professional! I highly recommend him!

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1 year ago

Business owner information

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Alex M.

Thank you it’s our goal for a satisfy customer.

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6 months ago

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5 months ago

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10 months ago

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1 year ago

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5 months ago

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11 months ago

Business owner information

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Alex M.

Thank you for your business have a blessed day.

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2 years ago

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6 months ago

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10 months ago

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2 years ago

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6 months ago

He was very professional and provided a lot of options for us. He was honest and made me feel very comfortable with my choices.

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1 year ago

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10 months ago

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1 year ago

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2 years ago

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Alex's Carpet Repair Reviews in Other Languages

Ask the Community - Alex's Carpet Repair

Do you service Dana Point?

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Alex, do you install linoleum? I have two bathrooms that I need it installed. Also need some carpeting cleaning service, perhaps you can recommend someone?…

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Review Highlights - Alex's Carpet Repair

“Alejandro (Alex) responded immediately via Yelp/email system to mynrequest with a quote and times available.”

Mentioned in 19 reviews

Read more highlights

Clean It Up Services - Professional carpet cleaning equipment. Clean and professional appearance.

Clean It Up Services

(114 reviews)

Very happy with my experience using 'Dave the Carpet Cleaner' this past week. I started out through…read moreYelp requesting quotes from several local carpet cleaners in my area. Elyse (with Dave's) was quick to respond and gave me clear information and was able to schedule my service quickly. Travis is who came to do the job. He was friendly, on time, extremely professional, and did an excellent job. He cleaned our house, a white area rug, and a huge sectional w/ottoman. While nothing was grossly stained, we did have some carpet wear after five years and the rug and furniture needed refreshing. Our sectional and rug looked brand new by the time he was done. He took great care to do a good job and it showed. Travis also reminded me what a great tool a carpet rake is!

I used Dave to clean my upstairs carpet and my downstairs Pottery Barn Wool rug. He did a good job…read moreon the upstairs carpet. Do not let him clean a Wool rug he does not know what he's doing and we had a discussion about "wool" before he cleaned it. He made the comment after he cleaned it that I might see some lighter spots and I did! Had I known that, I would not have let him clean the wool area rug. To Reply to your comment Dave I'm not letting you re-clean the rug because you will probably damage it more. I posted the review late because I am considering small claims court as the rug is ruined and it's an expensive rug. Due to Covid the courts are backed up but I may still take you to small claims court to replace the rug.

Inland Empire Carpet Repair and Cleaning - Nice and sharp

Inland Empire Carpet Repair and Cleaning

(385 reviews)

I can't recommend Alex and Inland Empire Carpet Repair & Cleaning highly enough. We had the carpets…read morein three rooms stretched, cleaned, and deodorized, and from start to finish, Alex was an absolute professional. He was extremely knowledgeable, careful, considerate, and personable. He took the time to explain what he was doing, treated our home with care, and went above and beyond to make sure the job was done properly. The quality of his work was outstanding, and it was obvious that he takes genuine pride in what he does. His pricing was also extremely reasonable. Equal to or better than the other quotes we received, which made the overall experience even better. We absolutely did not feel like we were sacrificing quality to get a fair price. It's rare these days to encounter someone who combines this level of expertise, professionalism, customer service, and value. Alex is a true pro in every sense of the word. If you need carpet stretching, repair, cleaning, or deodorizing, I would wholeheartedly recommend Inland Empire Carpet Repair & Cleaning. You won't just get someone who does the job, you'll get someone who genuinely cares about doing it right.

Our carpet needed to be stretched, so I searched Yelp and found Alex from Inland Empire Carpet…read moreRepair and Cleaning--and I'm glad I did. Alex was incredibly kind, professional, and easy to work with from the start. He gave me a competitive estimate over the phone and followed through on everything he promised. His meticulous approach really stood out, and the results were amazing. The carpet looks great now. If you need carpet stretching or repair, I highly recommend giving Alex a call.

Sabrina and J Housekeeping Services Inc. - After

Sabrina and J Housekeeping Services Inc.

(252 reviews)

I contacted Sabrina and J regarding a long neglected home with years of dust and grime build up,…read moreand hoarder piles of trash. This was my Grandmother's home, and had 30+ years of living in it without a serious deep clean. I requested a deep clean and removal of trash, and was quoted a very fair price given the job at hand. This was a two day project, I helped as much as I could with pulling trash out of the home and providing cold water to the ladies, all of whom were very nice and professional, and did a great job. My home afterward looks completely different, I wish that my grandmother was still alive to see it, but I know that she is smiling at us from above seeing the great job that Sabrina and J did cleaning up her home. We have already asked them to come back regularly to help us maintain this level of cleanliness. Wholeheartedly recommended!

While I was satisfied with the quality of the cleaning itself, I was extremely disappointed with…read morethe company's lack of transparency and professionalism regarding pricing. I specifically booked a deep cleaning for a move-out service and was provided an estimate beforehand. However, once the cleaners arrived at my home, the owner contacted me to inform me of additional charges, including $20 per window, as well as separate fees for cleaning the oven and refrigerator. These unexpected charges would have nearly doubled my original estimate. When I questioned what was actually included in the deep cleaning service, the owner's explanation was vague and inconsistent. She initially listed several tasks, including window cleaning, as part of the service, only to later change her explanation and state that the cleaners had already completed everything. I made it clear that I was only requesting the services included in my original quote, nothing more. My frustration was never with the quality of the cleaning, but rather with the way the business handled its pricing and communication. I believe customers deserve clear, upfront information about what is included in a service, particularly when booking something as comprehensive as a move-out deep cleaning. Unfortunately, the experience left me feeling that the priority was to increase the final bill rather than honor the original agreement. What should have been a straightforward transaction became an unnecessarily frustrating experience. Although the cleaners did a good job, I found the business practices misleading and the communication unprofessional and disrespectful. Trust and transparency are essential when hiring a service provider, and unfortunately, this company failed to meet those expectations. For these reasons, I will not be using their services again and would encourage prospective customers to request a detailed, itemized quote in writing before booking to avoid unexpected charges.

Alex's Carpet Repair - carpetinstallation - Updated November 2026

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