I was in need of professional to repair my carpet. It's been about 10+ years since the carpet was installed and each room had these carpet bumps. The carpet needed to be stretched. I am so happy to have found Brian. I was able to take a few pictures and he had me measure the square feet of the area/room that needed stretching. (The length and width of the entire room, multiply together to get the square feet. Brian got back to me quickly with a fair quote. Based on scheduling, we agreed on Friday morning from 830-9am. He was prompt and polite and showed up on time. I asked him to walk through the areas that needed stretching to make sure the agreed upon quote was still accurate. He got his tools and put booties on his shoes and began to work promptly. Now I know why he had me measure the entire square feet because the "ENTIRE" area needs stretched and not just the part with the bump. Brian is personable and I was able to able to find out that he has been doing carpet since he was 18 years old. He has over 40 years of experience! I was really impressed that he had the tools and knowledge on how to approach each room. I was able to get all the clutter and small stuff off the floor the night before. With his tools, he was able to stretch the carpet without moving too much. Each time I hire anyone to work on my house, I vet their past jobs and see if the customer is happy with the work and to see if it's a professional person devoted to the craft or someone with tools that watched some online videos. Brian is 100% legit. Pure professional, level 1000 mastery. I am so happy with the work that he did. Everything looks so much better. If you need anyone for carpet repair, carpet stretching, or carpet installation, I highly recommend Brian. read more

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After a severely horrendous carpet install, we were lucky to have found Brian. He arrived on time and prepared to work his magic. He first saw the carpet/installation and said it was the worst installation he's ever seen, BUT that he could fix it. And that's exactly what he did! Brian is a professional and a master at what he does. You would never guess that the initial installation was a train wreck. Look no further than Genuine Carpet Repair. The best. read more

So pleased with our experience with Brian (owner). He is straight forward, reasonable pricing, trustworthy and prompt. He arrived when he promised and did a great job in repairing the buckling in our hallway and top of the stairs. Sbould have done it sooner but so glad we finally got it done. Highly recommend Genuine Carpet Repairs. read more

Brian was great. We needed some carpet stretched. He gave a reasonable quote from some pictures I sent him. There was no need for a visit to assess work. He came over at an agreed time and finished the job in a timely manner. Everything looks great. Highly recommend. read more

Genuine Carpet Repairs - After Brian fixed the carpet. - Carpeting Near Me

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This review is long overdue. I purchased carpet from Family Floors and hired Bryan from Genuine Carpet Repairs to install it, and I'm so glad I did. His price was very reasonable, and he did an outstanding job transforming our backyard into a cozy, inviting space for our daycare kids. The carpet looked even better after installation -- clean, tight, and professionally finished. Bryan is a top‑notch installer. He used outdoor‑grade glue, provided an itemized receipt for all materials and labor, and arrived exactly on time. I watched him work, and he is truly a perfectionist. Every cut, every seam, every edge -- he took his time to make sure it was done right. Fast forward a few months: due to natural movement, one of the carpet edges started to separate from the edge seal. I reached out, and Bryan came back promptly, fixed it, and reassured me that if anything else ever comes up, just give him a call. That level of care and follow‑through is rare these days, and it's exactly why he's so highly rated. Thank you, Bryan, for your outstanding work, professionalism, and genuine care for your customers. Highly recommended. read more

Genuine Carpet Repairs - Beautiful outdoor carpet installation -- Bryan turned our backyard into a cozy oasis with professional, detailed craftsmanship. - Carpeting Near Me

I needed my carpet stretched. Brian had the best quote and didn't require me to move any furniture. After his work, the carpet looked great. He came out to my house, gave me a quote and scheduled for him to do the work. I would hire him again. read more

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Wow! Brian is the real deal. We had a piano that rusted through the carpet from decades of the weight on it and patches of holes from our dog biting the carpet on the stairs. I thought I would have to replace the whole carpet in the rooms but Brian came to save the day. His craftsmanship speaks for itself and price was very affordable. read more

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Great experience with Brian! He showed up on time, did a great job and was very easy to deal with. His prices are reasonable and a great value. He is definitely worth hiring for carpeting projects. read more

Brian was super friendly, helpful and accommodating! I needed a small patch done, he came and cut a sample for me to take to the carpet place and came the day after I got the correct carpet to patch. read more

Everything about working with this company was amazing! We had a tear in the carpet in our rental home, and I reached out via Yelp for estimates. One company immediately said it couldn't be fixed and the entire 400+ sqft room would need new carpet, and others wanted to charge over $300. I don't think I got the owners name, I'm so sorry for that, but he was fantastic! He communicated quickly, told me when he would arrive, arrived early, and was in and out in no time. It was like magic! He took a small piece of carpet from under an A/C unit, tucked the carpet back in and presto, no more tear. I will use him for every carpet emergency possible. My only regret...not doing this sooner. read more

Genuine Carpet Repairs - Ripped carpet - Carpeting Near Me

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I needed a carpet repair after my puppy tried to dig under a closed bedroom door. The carpet was torn and frayed at the seam and a partial tear away from the wall. After assessing the damage, Brian returned the following day and completed the repair. Looks like it was never a problem. He even matches the pattern alignment. read more

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Yes I recommend Brian's services. I had baggy carpet that needed to be stretched and flattened out. I was able to get a hold of Brian easily (as he responds via text also) to schedule for quote and repair. He answered all of my questions and concerns with expected outcome. Brian was professional, did skilled quality work on my carpet and was reliable. ~Susanna read more

Brian has done two jobs for me. I have really high standards but he does meticulous work.

Wow. Why didn't I know about this years ago. Brian patched my wall-to wall (a stained area and a couple of damaged areas) and made it look SO much better. If you have extra scraps of your carpet left over, just do it. You will not be sorry!!! He even stayed an made sure a difficult juncture was done perfectly to my liking. read more

Brian was very professional and great at communication. Fair pricing and amazing workmanship. The whole process was easy and efficient. He made sure we understood the different types of carpet and what we would be paying for. Highly recommend and will be using his services on future projects! read more

Great service, communication and person. Previous positive reviews are spot on. Highly recommended.

GCR was prompt, on time and best of all the expertise on carpet repair was second to none. Brian was able to match the patterns and make the repairs seamless. I would highly recommend his service!! read more

Absolutely amazing job! We had bleach spill on our carpet and there were multiple spots from the bleach splashing. Brian did an incredible job repairing this! We thought we were going to have to replace the whole room, but he seamlessly matched the carpet and we can't even see it! Brian is also an excellent communicator, even letting me know that he would be 10 minutes late. Also, he is very fairly priced. We highly recommend him and we are so thankful! read more

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Brian with Genuine Carpet was extremely responsive to our inquiry and efficient once he arrived to repair our carpet, same day! Highly recommend! read more

The most honest businessman I have encountered. When Brian could easily fixed what could be fixed and left the rest because of remnant shortage, he advised me to start over. New carpet. That was not in his best interest ,but in mine. I'm grateful read more

I highly recommend Brian and Genuine Carpet Repairs. When I initially called, Brian answered and we scheduled an appointment for the following day to give me an estimate on carpet stretching. He showed up on time the following day and gave me a reasonable quote for carpet stretching of 2 rooms, hallway and stairs. We agreed on a day and time for the work to be completed, which again Brian was on time for. He completed the work to our absolute satisfaction; no more winkles in our carpet! Brian is very professional and I really appreciate that he shows up promptly at the agreed upon time. Again, I highly recommend Brian and Genuine Carpet Repair. read more

We had a water leak which carpet and padding needed to be removed. Yelp'd for a quote and Brian said he could come next day to measure and price it out. Pricing very reasonable and carpet was fixed the day after he quoted us. Prompt. Professional. Takes pride in work. Highly recommend. read more

Brian was quick, professional, experienced and reasonably priced... he did a great job, and I can't recommend him enough! He arrived right on time, and within 20 minutes, he was able to seamlessly replace the carpet on a bleached stair. I'm keeping his number handy for any future patches and repairs. read more

Genuine Carpet Repairs - After the repair - Carpeting Near Me

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I reached out to Brian after initially having an appointment with another carpet repair company but then having them cancel on me day of. I'm so glad I did! Brian came on time, did an efficient and good job of repairing my pet damage on the stairs, and even found a way to patch it without having to take a chunk out of the closet carpet! This was all for less than what the other company was quoting me as well. Thank you so much! read more

Brian did a fantastic repair on my carpet stairs by patching up areas that my beagle puppy chewed up down to the padding. He was prompt and delivered great quality of service! read more

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Brian was amazing! He was referred to me by the guy who cleans my carpets. I called and spoke to Brian to get an estimate and the price he quoted was very fair. He showed up on time. Work was quick and professional. Would definitely recommend him. Thank you, Bill & Sherri read more

My son burned a hole in the carpet by putting a heat lamp on the floor. I thought I would be forced to replace the carpet for the whole room. Nope Brian replaced the burned carpet with a clean section from my shoe closet. The repair is flawless! 100% invisible. I thought the closet would be left with a big hole. Nope. He put the burned carpet there where nobody would see it. The whole job took 20 minutes and he charged an incredibly low price. I tipped him because he 100% deserved it. Please tip him after he does the same incredible work for you. Best service ever. A+++ read more

Genuine Carpet Repairs - Brian's flawless repair!! Thank you - Carpeting Near Me

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Brian wants as very quick with responding to my request. My puppy dug into our carpet and Brian gave me a better estimate that other companies that responded. He came over the next morning, fixed it within minutes, and left it better than when we first moved in! Professional and very efficient. I would recommend him to anyone looking for quality carpet repair. read more

Genuine Carpet Repairs - Puppy dug up edge of carpet. - Carpeting Near Me

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Brian did a great job replacing soggy padding and repairing / reinstalling carpet pulled up during a water leak. He was flexible in scheduling and the price was right! Glad to recommend him. He even gave me some good counsel on further work I had to do. read more

Brian came out to our house to repair a "wave" in our carpet. He did a fantastic job. We were very pleased. You can't even tell that he cut and seamed it together. He really takes pride in his work and it shows. His price was extremely fair. I highly recommend Genuine Carpet Repairs! read more

Needed carpet to be stretched in 3 rooms and Brian did an excellent job. Pricing was great, he communicated when he would arrive while en route and did an outstanding job. He also told me that if I had any issues with it in the future I could call him and he would fix it. No high-pressure sales tactics, is honest, communicates via YELP (or phone), shows up and gets the job done at a fair price. Highly recommend! read more

This is my second time using Brian at Genuine Carpet. The first time I was very impressed with his service and how quickly he installed my carpet, that's why I called him out again! I'm really glad I saved his number and had my new carpet installed today. Highly recommend this company:) read more

Fast response and perfect job done Able to start the communication via yelp Brian was quick and efficient Price was fair Highly recommend. read more

Big thanks to Brian for helping me repair some carpet damage in my apartment unit. Brian was very professional, quick and efficient. The final result was amazing and he did a flawless. Job. Would highly recommend Brian's service to anyone who needs to get their carpet repaired. He had the best value compared to everyone else in the Orange County area and he did everything fast! The whole repair took less than one hour! Saved me time and money, thank you Brian! read more

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Brain's response was quick. He did a good job re-stretching my carpet. His charge was fair.

Brian came on short notice to repair damage our dog had caused to our carpet and padding below. He was punctual, professional, and most of all, did an amazing job repairing the damage at a very reasonable price. I highly recommend Brian. read more

Recently bought a home with my partner and the carpet was in serious need of restretching. Brian was the quickest to respond when I was asking around for quotes, as well as had a very reasonable price for what we needed done! While they were working on restretching the carpet, they also went ahead and did our stairs as well despite me forgetting to mention it in the quote! Will definitely be contacting them again for my carpet needs read more

Bought a home and observed folded carpet in some areas . Contacted several professionals for carpet restretching and got quotes. Genuine carpet the carpet quote was very reasonable and availability was in time for my move. Hired them to get the carpet tightening. Arrived on time verified the areas that need to be worked on. He fixed all of them the same day and did a great work. No issues observed since the work was done. Thanks for accommodating in a tight timeline and get the work done in time. read more

Brian was responsive, arrived on time and fixed our carpet with no issues. We were very happy with the result.

Needed some carpet to be cut and tacked down due to some tile install. Not a large job but they were able to add me into their schedule. They provided a quote quickly and were competitively priced with strong reviews so decided to go with them. So pleased, they showed up at the scheduled time and made quick work of the repair. Very professional and repair looks great. read more