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    Genuine Carpet Repairs

    5.0 (200 reviews)
    Closed 8:00 am - 5:00 pm
    Updated 3 weeks ago

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    Response time

    10 minutes

    Response rate

    100%

    Services - Genuine Carpet Repairs

    Carpet installation

    Carpet repair

    Genuine Carpet Repairs Photos

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    Recommended Reviews - Genuine Carpet Repairs

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    Reviews With Photos - Genuine Carpet Repairs

    After Brian fixed the carpet.
    Lu T.

    Brian was great. We needed some carpet stretched. He gave a reasonable quote from some pictures I sent him. There was no need for a visit to assess work. He came over at an agreed time and finished the job in a timely manner. Everything looks great. Highly recommend.

    Beautiful outdoor carpet installation -- Bryan turned our backyard into a cozy oasis with professional, detailed craftsmanship.

    This review is long overdue. I purchased carpet from Family Floors and hired Bryan from Genuine Carpet Repairs to install it, and I'm so glad I did. His price was very reasonable, and he did an outstanding job transforming our backyard into a cozy, inviting space for our daycare kids. The carpet looked even better after installation -- clean, tight, and professionally finished. Bryan is a top‑notch installer. He used outdoor‑grade glue, provided an itemized receipt for all materials and labor, and arrived exactly on time. I watched him work, and he is truly a perfectionist. Every cut, every seam, every edge -- he took his time to make sure it was done right. Fast forward a few months: due to natural movement, one of the carpet edges started to separate from the edge seal. I reached out, and Bryan came back promptly, fixed it, and reassured me that if anything else ever comes up, just give him a call. That level of care and follow‑through is rare these days, and it's exactly why he's so highly rated. Thank you, Bryan, for your outstanding work, professionalism, and genuine care for your customers. Highly recommended.

    After brian stretched my carpet.
    John C.

    I needed my carpet stretched. Brian had the best quote and didn't require me to move any furniture. After his work, the carpet looked great. He came out to my house, gave me a quote and scheduled for him to do the work. I would hire him again.

    Sharon W.

    Wow! Brian is the real deal. We had a piano that rusted through the carpet from decades of the weight on it and patches of holes from our dog biting the carpet on the stairs. I thought I would have to replace the whole carpet in the rooms but Brian came to save the day. His craftsmanship speaks for itself and price was very affordable.

    Ripped carpet

    Everything about working with this company was amazing! We had a tear in the carpet in our rental home, and I reached out via Yelp for estimates. One company immediately said it couldn't be fixed and the entire 400+ sqft room would need new carpet, and others wanted to charge over $300. I don't think I got the owners name, I'm so sorry for that, but he was fantastic! He communicated quickly, told me when he would arrive, arrived early, and was in and out in no time. It was like magic! He took a small piece of carpet from under an A/C unit, tucked the carpet back in and presto, no more tear. I will use him for every carpet emergency possible. My only regret...not doing this sooner.

    Damage
    Pat C.

    I needed a carpet repair after my puppy tried to dig under a closed bedroom door. The carpet was torn and frayed at the seam and a partial tear away from the wall. After assessing the damage, Brian returned the following day and completed the repair. Looks like it was never a problem. He even matches the pattern alignment.

    Before and after photos of the bleach stain repaired by Brian

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    1 month ago

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    1 year ago

    Brian has done two jobs for me. I have really high standards but he does meticulous work.

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    8 months ago

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    9 months ago

    Great service, communication and person. Previous positive reviews are spot on. Highly recommended.

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    2 years ago

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    5 years ago

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    4 years ago

    Brian was responsive, arrived on time and fixed our carpet with no issues. We were very happy with the result.

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    2 years ago

    Brain's response was quick. He did a good job re-stretching my carpet. His charge was fair.

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    Page 1 of 5

    Ask the Community - Genuine Carpet Repairs

    Can you professionally clean carpets after restretching? I need to have both services done throughout my home. Thanks

    You can, but i don't clean carpet, but i can do the restretch

    View All 4 Questions

    Review Highlights - Genuine Carpet Repairs

    I really thought I would be buying a section of new carpet but Brian worked his magic and saved me over $1,000.

    Mentioned in 11 reviews

    Read more highlights

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    We are beyond thrilled with our experience at Fullerton Paint and Flooring. From start to finish,…read morethe communication was seamless, the quality of the labor was top-tier, and the entire process was incredibly efficient. A huge thank you to George, the flooring manager. He was remarkably patient with us as we navigated our options. He took the time to explain the technical differences between various LVP products and walked us through the entire installation process so we knew exactly what to expect. What we appreciated most was his honesty. After the demo revealed the condition of our subfloor, George met me at the site to explain the necessary steps required to optimize the installation and ensure the longevity of our new floors. The installation team, led by Ignacio, was fantastic. They were very professional, friendly, and impressively fast without sacrificing any attention to detail. They also kept the workspace very clean. If you are looking for a team that is truthful, efficient, and delivers high-quality work, I highly recommend George and his crew!

    There's nothing worse than walking into a specialty store, not really knowing anything and then…read morebeing "helped" by an associate that makes you feel like you don't know anything. This place is the complete opposite; staff is super helpful and go above and beyond to ensure that you're getting exactly what you need without the pressure or attitudes. Thank you, Fullerton Paint & Flooring for the great customer experience!!

    Sterling Carpet & Flooring

    Sterling Carpet & Flooring

    4.7
    (340 reviews)

    We have used Sterling Carpet & Flooring for two different homes now, first for carpet in our…read moreprevious home and more recently for laminate wood plank flooring in our current garage. Both times, the communication was clear, the service was quick, and the process felt easy from start to finish. Very fair deal with many options. What really stands out, though, is Robin. After our wood plank flooring was completed, we had some issues with a leak, and this is where she truly went above and beyond. A lot of companies would have simply said, "That's not our issue," and moved on, but Robin did the opposite. She worked hand in hand with us, helped troubleshoot, delegated to the right people on her team, and made us feel like she was genuinely trying to solve the problem with us. Her responses were incredibly quick, even on her days off, and that level of care is rare. Sterling already earned our business with their quality work and efficiency, but Robin is the reason we will be customers for life. I can't be more grateful for the way she handled everything.

    We cannot say enough good things about Sterling. We shopped around a lot before committing -- and…read moreSterling stood out from the first conversation. Working with Jan was the best part: accommodating, responsive, and genuinely trustworthy. The whole sales experience felt honest, with none of the pressure you get elsewhere. They did over 2,000 square feet of our home and the floors look incredible. When we noticed a couple of small spots in the kitchen, they came out immediately to fix it -- no hassle, no excuses. That's the kind of service that earns a customer for life. If you're shopping flooring companies, save yourself the runaround. Ask for Jan. We trusted Sterling completely and they delivered.

    State College Carpet and Flooring

    State College Carpet and Flooring

    4.9
    (28 reviews)

    I was looking for someone to make a carpet runner for the split stair case. I consulted with a few…read morecompanies from yelp but many of them reported that they do not do that anymore; only straight carpet install. Ryan was the last one I contacted and he was the only one who said he could make it happen. He did caution me the price for stair runners tend to be more expensive. If it was not within budget, having the stairs carpeted would also be an option. I agreed to the ball park price. He came out during my home remodel and measured the stairs. Prior to completing the contract information, I found out that my steps were not going to be wood and would only be vinyl. The carpet would not be able to be nailed into the steps. I had to think of a creative way since I really wanted a runner. I asked if they would be able to tape or glue the tops and staple the faceboard. Martine the installer was on vacation so Ryan said he would ask when he returned. I followed up a couple days after Martine returned from vacation and he confirmed it would be doable. My original color ended up matching my current floors too well so I stopped by the shop to look at other samples they had on the floor. Aliyah was very kind, helpful and between the three of us ladies (myself, Aliyah and my friend Alma), we decided on a new color to better match my handrails. Install day was scheduled, then re-scheduled due to an incident with the installer. Once everything was square, Martine came out to measure and cut the carpet. Professional and efficient. The carpet would then be sent to binding. One week later, install happened on 7/4/21. One piece was missing and Martine was able to pick it up on 7/6/21 and complete the install. The stair runner looks amazing. It was a pricey investment but it looks beautiful. I hope it stays but I understand, we had to think outside of the box for this project. Thank you for a great experience. I highly recommended these guys!

    Quick response. Got emails of carpet samples right away with estimates. Walked in to pick which…read morecarpet we wanted for my grandmother's house which took a whole 5 minutes because they had our samples ready. Had the carpet installed within a week or so! Easiest transaction ever with great customer service at a competitive price.

    Genuine Carpet Repairs - carpeting - Updated July 2026

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