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    Hailo Flooring

    4.7 (266 reviews)
    Open 8:00 am - 5:00 pm

    Request quote & availability

    Response time

    40 minutes

    Response rate

    100%

    Covered by Yelp Guaranteed

    Your project with this business is eligible for coverage up to $2,500 when you hire through 'Request quote & availability.' Terms apply. Learn more

    Services - Hailo Flooring

    Carpet installation

    Carpet removal

    Carpet restoration

    2 More Services

    Floor installation

    Tile installation or replacement

    Hailo Flooring Photos

    Recommended Reviews - Hailo Flooring

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    Reviews With Photos

    3rd Party Inspection Report

    We had Hailo install luxury vinyl flooring in our brand new home back in Jan of 2022. Within 12 months, our floor began to buckle and break in several spots throughout our home. We asked Hailo to come out and repair our floor, but over 3 past years later, nothing has been done to fix it. Hailo is claiming the damage is due to the actual flooring material. However, the flooring manufacturer claims the damage was caused because the floors were installed improperly (specifically that no moisture barrier was installed and the floors were not property leveled). Hailo is claiming the flooring didn't require a moisture barrier, so they didn't install it. However the installation instructions in a spare box of flooring we have clearly states it was required. What's even more disturbing is when we review our receipt from Hailo, we were charged for this moisture barrier (see receipt). And since the problem started, Hailo has come out and cut holes in our flooring to measure the moisture in our slab, but they have never even bothered to replace the flooring where the holes were cut (they are simply duct taped back down in place). We've even had a neutral third party inspection of the entire flooring job. This inspection clearly stated that the floors were improperly installed and the slab was not leveled property which contributed to the damage (see attached report). And with all of this, Hailo still has done nothing. And in the meantime, we've been left with buckling and broken floors in almost every room in our brand new home for the past 3 years. We are now at a point where we've had to hire an attorney to resolve the issues with Hailo. But if you're considering using them to install flooring in your home, you should stop by and see what they did to our home....I have no doubt if you do, you'll find another company.

    Bathroom area.
    Lee O.

    I enjoyed the whole process and Ryan handled all the details. He was upfront and made sure the job went good. They even finished in one day when it was supposed to take two days, but the prep work on the floor was not significant. I met the owner whose name I forget sorry and he was very professional and accommodating. I like the fact that they offered to do a moisture test if necessary and they prepare the slab which in my case had a few cracks because I pulled the old flooring out. The two guys who installed were very personable and very aware of time and they were pretty nonstop and like I said, finished in one day instead of two days. I really recommend this company and there's nothing worse than having flooring. People do a crappy job which these people did an absolute bang up job. !

    New Mohawk carpet!

    I worked with Ryan and he was very knowledgeable, sent me home with two carpets boards, came out the next day to measure. Received the quote the next day. Ordered the carpet and it arrived in less than a week. Installation was so smooth. We love our new Mohawk carpet and Hailo Flooring! Highly recommend!

    Beautiful new carpet!

    Great buying and carpet installation experience. Ryan was professional and quick to respond to any questions we had. Selection of flooring is great. Installation of entire two story home took 2 days, but all went well including moving our baby grand piano! Installation crew was hard working. Flooring turned out beautiful! Would recommend this company.

    Our beautiful tiles
    Danah G.

    Such a smooth process. Ryan, my contact, was very professional. The installer work from even before 8AM to even after 5 PM. The 2-3 weeks project got done beautifully in 1.5 weeks. Thank you very much.

    Living room floors
    Ernie M.

    Hailo Flooring hit it out of the ballpark again!! We recently had our downstairs floors done with laminate, which we love! So when we decided to carpet our upstairs Hailo was a no brainer. We visited the showroom and Ryan, as always, was there to guide us and share his expertise. The installers were meticulous and very skilled! They did a beautiful job and we couldn't be happier!

    nail sticking out on the stairs
    David L.

    I previously gave Hailo 3 stars on my 1.5 year follow up update. I was honestly furious that some areas of my home started having sag problems which was potential fall hazard for my little kids. Kevin, the owner, took it upon himself to reach out to me and tried everything he can to rectify the issue. Communication was excellent and he fully accepted responsibility to set things right, which, unfortunately, is not really all that common today. I definitely appreciated this. We are scheduled now to get the problem fixed and hope to be rid of the headache once and for all. I was wrong to assume that Hailo is just another contractor that would ghost customers once the job is done. Appreciate the business ethics.

    Master Bathroom
    Kristopher L.

    This is a long overdue review. We got our floors done by Hailo Flooring back in April 2018. The entire crew did an excellent job and the photos posted with my review do not truly do it justice on how well our floors turned out. When we purchased our newly constructed home, we opted not to pay for the "upgraded floors" from our builder. Instead, right after we closed, we found and hired Hailo to replace the default carpets and tile to luxury vinyl planks. The product we chose was Armstrong Pryzm and it's truly the best! It's totally waterproof and wear resistant. Best of all, it actually looks like wood, too! After 3.5 years of living with these floors, we would not have chosen anything differently at all. The floors still look pristine after a quick mopping of it. Overall, my wife and I highly recommend this company to anyone in SoCal needing to flooring.

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    5 months ago

    Excellent!! Response time and completion time was spot on and professionalism was so appreciated! Enjoyed working with this company!

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    10 months ago

    From beginning to end Kevin delivered. His coordination with other contractors was excellent. Highly recommended.

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    Page 1 of 7

    Ask the Community - Hailo Flooring

    Do you guys carry engineered hardwood?

    Yes we do

    Do you sell LVP without installation? We are DIY our floors.

    Yes, we can sell the material only without installation.

    Do you sell carpet remnants and leftover carpet padding?

    Yes, we sell carpet remnants. Weekly we have leftover padding that was pulled out from houses. You’re more than happy to take what’s available during our working hours..

    Do have offer financing?

    Yes, we do offer financing.

    Can you give estimate , remove existing tile and replace witth marble , it is kitchen and hallway floor 600-700 sqf?

    We would probably need to get a bit more information in order to provide a quote. Feel free to give us a call anytime, we'd be happy to help you. 909-646-3444

    Hi, Do you guys do wainscoting?

    No, I'm sorry we don't.

    We would like an in home consultation on. Using/installing some carpet?

    If you can provide a phone number I will have someone on our team reach out with you to discuss a quote.

    Hi, i want to get rid of my carpet and install tile to match or near my tile floor. can you install for 350 sq ft space for hallway and stairs?

    If you can provide a phone number I will have someone on our team reach out with you to discuss a quote.

    Hello, I am looking to install flooring possibly 1st qrt of next year. I have a two story home and was wondering if all the furniture in the home must be taken out? or if you do one floor at a time? Im just wondering how the actual furn move works.

    We will typically do one floor at a time and move the regular large furniture items for you.

    Can I schedule an in-home estimate? I want new flooring installed?

    Please provide a phone number and we will have someone contact you to discuss an estimate.

    If I bought my vinyl plank flooring somewhere else would your company be able to install it? Our last contractor flaked and we have all the flooring/baseboards/L-Cap and no one to install

    In most cases we only provide installation for materials that are purchased from our store. There are a few exceptions, if you’d like to send us your phone number we can have someone reach out to you on Tuesday.

    Do you service Apple Valley?

    Yes we do. In most cases you would need to visit our showroom to select materials prior to an estimate.

    Hello, how far is your driving radius for installing and delivering of Materials?

    Typically about 35 miles but can vary depending on the area. Where are you located?

    Do you also do wall repair? my floor and wall has been removed due to water leaking, trying to find a one stop repair company, thanks?

    I’m sorry, we only do floors.

    Hi do you remodel staircases?

    We can install flooring on an existing staircase but we do not do railing or other stair modifications. Feel free to call us for more info.

    Is there a min sq feet requirement for projects?

    No there’s no minimum square foot requirement. Every job is different. If it is a smaller project we do charge a minimum charge

    Are you able to fix/repair pree-xisting laminate flooring? Have a few loose bull-nose treads on the stairs.

    Sometimes they can be removed and re-glued but there is a chance that when removing them, they could break. It just depends on the type of adhesive that was used. Unfortunately there is no way to give you a definite answer if they can be salvaged… Read more

    Can you repair buckled and loose tiles in the kitchen?

    Hello, Most scenarios it is unlikely to remove the tile and reinstall it. Reason being is when you start removing the tiles it’s most likely to crack the tile or a joining tiles will crack. Feel free to direct message us with some photos to help us… Read more

    Do you also do hardwood floor staining?

    I’m sorry, we do not.

    Do you guys carry luxury vinyl plank in honeysuckle or any color really close to it?

    We carry a lot of different colors and styles to choose from in a luxury vinyl plank. If you’re matching up to an existing discontinued floor bring a sample in and match it up today!… Read more

    View All 21 Questions

    Review Highlights - Hailo Flooring

    When they came out to measure, Ryan, was very knowledgeable about the carpet and how it would work in our home.

    Mentioned in 95 reviews

    Read more highlights

    Floor & Decor

    Floor & Decor

    (101 reviews)

    $$

    I had a fantastic experience at Floor & Decor! My contractor Dave (Calderon Design Build) and I…read morecame in to source flooring for my bathroom remodel, and the entire process was smooth from start to finish. The staff was incredibly friendly, knowledgeable, and genuinely eager to help us find the perfect materials. They had a great selection to choose from, and everyone we interacted with made us feel welcome and supported throughout the process. It really took the stress out of making decisions for the remodel. Highly recommend stopping by if you're planning a project, great products and even better customer service!

    They have a wide selection of floors and more to choose from. We were in search of new floors for…read moreour home and found the ones I liked the most. The service was great many of the employees were knowledgeable with the questions I had. Not all were sure but they were able to direct to someone who was more familiar. I appreciate the assistance we received and didn't feel pushed into buying something I didn't want. They gave us the space to look around and figure it out. Not desperate for a sale which honestly can be overwhelming at times. The value of the product is great--we wanted to get something that is going to last and not something cheaply made that will be damaged within a few months. The padding and other components of this floor are the reason we decided to purchase from them. I recommend checking them out and seeing what kinds of deals they have in store. You save more money by purchasing in store than you would online.

    Endless Kitchen & Bath - Shower with tile in linear drain and double barn sliding door

    Endless Kitchen & Bath

    (84 reviews)

    Excellent every time! Endless Kitchen and Bath has now completed two bathrooms and our kitchen…read moreremodel. The craftsmanship is consistently amazing. The tile work, cabinet refinishing, quality of services, and overall finished product exceeded our expectations. What really set them apart was how easy the process was. Timelines were honored workspaces were kept clean, and our home was treated with respect. Their pricing was fair and transparent. Easy to pick products from their showroom or integrate products from other supply companies. Eli, our project manager, was responsive to any concerns or requests we had and worked tirelessly to meet our timeline. The owner Scott was accessible, responsive, and fair with any additional requests or concerns. They never say no....they always find a way to satisfy your wishes. They somehow make you feel like you are their only client. Endless Kitchen and Bath worked well with my over attention to detail and need to have some control over the project. Hire them! Don't wait!

    We had our small bathroom remodeled over the summer. Scott was very helpful with design ideas and…read moreEli managed the project really well. I can't say enough about how professional and friendly all the workers were. Manny does beautiful tile work and everyone left the site clean. There were a few hiccups with scheduling and start times, but all worked out. The team was very accommodating to our choices and also made suggestions, which I appreciated.

    Hailo Flooring - flooring - Updated May 2026

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