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Structural engineering project consultation

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5 years ago

Dedicated, smart, and creative! These things describe Kevin! He does an excellent job at anything. Definitely recommend

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STEN Engineering - STEN Engineering

STEN Engineering

(37 reviews)

I scheduled a consultation with Eugene from STEN Engineering to discuss two very different…read morestructural issues at my house, and I was extremely impressed. The first was figuring out how to realign a very complicated roofline so that rainwater would channel properly. The house has been built and added onto in stages over roughly 100 years, so every addition and alteration made the roofline more complicated and less cohesive. I had literally spent hours sitting on the roof trying to figure out a workable solution. Eugene looked at the situation, thought it through for about 10 minutes, and sketched out an option that simply would never have occurred to me. It was practical, elegant, and made immediate sense. The consultation was some of the best $400 I've spent. The second issue was understanding how well the house is braced for earthquakes and how the existing foundation works structurally. Again, Eugene combined a strong engineering mind with real-world practical experience and explained everything in a way that I could actually understand. I almost never take the time to write reviews, but I was impressed enough that here I am writing one. Eugene is smart, thoughtful, practical, and very good at explaining complicated structural issues in plain English. I would absolutely call him again.

Excessive Charges, Terrible Communication, and Poor Customer Service…read more My experience with Sten Engineering has been extremely frustrating. What started as a $1,500 charge for structural plans to remove a load-bearing post ballooned to $6,000 to add a sliding door. Worse, I wanted to open up both sides of my fireplace, but the engineer insisted only one side could be modified. My new contractor believes both sides can be opened, yet Sten now wants another $2,500 just to add a window to the plans! Their proposal lists revisions at $100/hour, so how does adding a window justify 25 hours of work? Communication has been appalling. Every time I reached out with questions, the focus seemed to be on collecting the next installment rather than providing answers. Management doesn't respond, and I had to contact the city myself to clarify that the change could be submitted as a revision. We are days away from demolition, and instead of helping move the project forward, they want to charge thousands more. Extremely unprofessional, unresponsive, and seemingly more interested in collecting payments than helping clients. I deeply regret hiring them. Homeowners, beware!

Kevin Maltes - structuralengineers - Updated November 2026

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