I had tires sent here by Tire Rack, so City Tire could install them for me. The work was done…read morerelatively quickly, perhaps because it was a relatively slow hour for business midweek. There were some recent magazines in a rack plus a tv was on for entertainment. There are only 4 chairs though. I gave 4 stars instead of 5 because I asked the manager to tell the tech to fill all 4 tires to 42 psi. I left and found the front tires were at 36 psi and the rear tires were at 34.

This place is great! Jeff is super knowledgeable and helpful. They are fairly priced and have great…read morecustomer service. I have been going here for years, and now drive from CT to MA because I know I can trust them to give me a fair price and assessment of any issues on my car. Went here after Spartan down the road tried to rip me off (4 new tires, 4 new brakes, 4 new axels) and they did the minor repairs that were actually needed. Thank you!!

Awesome place, personable staff and quick service! Highly recommend and will definitely be my new…read more"go-to"!

Honest and local car shop. Get my inspection stickers here yearly. Won't overcharge for anything…read morenot needed.

they priced my two used tires fairly, better than any other tire store. unfortunately, I had to…read morewait for nearly three (3) hours to get my tires changed out and mounted!!!!! I have been a car owner since 1979, and I have never had to wait more than one hour for tires to get my tires mounted, and this was on a Monday, not even a holiday??? Not to long ago, I had to get a rear tire replaced locally, and this was on the 4th of July with several cars ahead of me. I had left the facility 1.5 hours later, with tire mounted and back on the road!!!

If you want your vehicle returned to you in worse shape than you left it, this is the place to go…read more I brought my vehicle in at 3:00 PM for four new tires and an alignment. It sat untouched for about three hours. I was later told the job was "complete," only for them to add that they couldn't remove the rear tires and suggested I take it to a mechanic. I ended up removing them myself and returning so they could finish the job I was already paying for. My vehicle drove perfectly when I dropped it off, but after their "work," it began making a loud mechanical noise that wasn't present before. When I brought it back to address the issue that started immediately after their service, they denied responsibility and told me to "see a mechanic." I should not have to go elsewhere and incur additional costs to fix a problem that may have been caused during this visit. Hours wasted, incomplete service, and zero accountability. I would strongly recommend going elsewhere.

love it here, the people were kind and the worker Andrew is such a chill dude. When I went there it…read morewas pretty quick, around 30 mins for an oil change and just a normal diagnostic and over i was able to reach my meeting in time

They open at 7am , my appointment was for 8am. They didn't take my care in until 8:40am. TWO AND…read moreHALF HOURS LATER for an oil change an an alignment is ridiculous.

I have a 2017 Hyundai Tucson and the alternator seized up and took out the serpentine belt. I had…read morethe car towed to Mike's Automotive and Mike had it fixed in 24 hours after ordering a hard to find replacement alternator. Mike is a straight shooter and competent auto mechanic. He has earned my trust and future business. Wendy is a pleasure to deal with in the office too.

The best, honest, fast service EVER. Have two cars, and I only trust Mike to take care of them,…read moreeverything from tires to repairs.

This place was easy to deal with. I needed a tire replacement, and after two other shops fell short…read morewith crap replacement and lame service, I discovered this shop. Prompt, friendly service, delivered with a smile. The owner is great guy, and is under new ownership. Recommend this place for reasonable prices, and felt like my vehicle was in good care. A+ transaction.

Under new ownership. Had a flat tire on my way to Maine with Tesla Model Y. Maxoni pulled the nail…read moreand patched it up in 10 minutes. Awesome guy and vacation saver. Super nice guy too!

Great prices and fantastic service. They actually used a torque wrench instead of a impact gun…read more Outstanding work.

I responded to an add on Craigslist for some "Take Off" wheels and tires for my GMC. They had a…read morephoto and description of the units on Craigslist showing what appeared to be brand new Wheels and Tires. Being Craigslist, you sometimes worry things are not as they may appear. Especially when I live three hours from their location. However, not only were Krista and Bill quick to respond to my inquiry of their posting, they were also very patient with all my back and forth emails. They were also very accommodating to me as far as holding the wheels and tires until I was able to get down to them due to my crazy schedule. When I arrived they had them ready to go and they were exactly as they had advertised them on Craigslist. Thank You Bill & Krista for your help and top shelf business practice. If I ever need more, I will be sure to return, as well as share the information with friends. Regards, Ted Hatch Scarborough, Maine

Zero stars. They will not honor their warranty that is clearly written and will install defective…read moreparts, then tell you it's your fault. I will not be returning to this location. Customer service is very poor. They take way longer than they tell you because they are on their phones watching tiktoks all day instead of handling business. Poorly managed, terrible work ethic, and dishonest buisness

STOLEN CAR Follow up...PepBoys reached out on Yelp stating they wanted to make things…read moreright...bulls**t! They gave me a case # and had me reach out (to corporate once again & samething) they won't do anything for me and my damaged car!!! Waste of time! This company is horrible from the TOP down. This isn't even a 1star honorable company. Beware...spend your hard earned money somewhere else!!! Good Luck

I went to this service center for an inspection sticker and regret it. I went in and the service…read morewas fast but I was failed. The tech told me I had a broken control arm and one of my tail lights was not red. Ok not a biggie, went to my dealership and had it fixed and given a once over for other things as it is a 10yr old car. I had a broken tie rod not control arm and the tail light was red just not as deep a red as the other side. I changed the bulb and went back to get reinspected. I was failed again. 'The front end is still loose' is what I was told. I told the tech, same one who had inspected it before, that he had said the control arm was broken not the front end was loose. I told him I had been to the dealership who sold me the car and serviced it the whole time I have owned it and had a tie rod replaced, the control arms were fine (I had them looked at three months before and bushings replaced) and the light was red. He said to me "The dealership does not know what they are doing." My boyfriend, unbenounced to me, had issues with them for inspection before. They told him he needed new tires when his were almost brand new. I would not trust these fools to work on or inspect a car headed to the scrap heap. They are looking to take advantage of people getting inspections and needing work or in my case not needing work. It is dispicable and I am registering a complaint with BBB and the MassDOT.

Fast tire change, friendly staff, final price was cheaper than the quote. All in all great place!read more