Just picked up my car from Mengels - what amazing service! After a stressful day of damage to my…read morecar, I was pointed towards Mengels to get some work done. Not only did John stay late on a Friday to accept my car, he also took the extra time to explain to me just what my car (and my pocket) might be in for. He was honest, clear, and knowledgeable. While my car was in for service, the Mengel team was in touch with me about time and price quotes both through email and on the phone. Just a few days later, my car was returned to me, all fixed up, and incredibly clean. I am so pleased with this level of service and look forward to sending business their way!

These guys did me a huge favor late notice on a Saturday before I had to hit the road. Very…read morefriendly and accommodating. Waiting room was nice a clean too.

I had a fantastic experience with Auto Werks! They scheduled my appointment fast after I got in an…read moreaccident, worked with my insurance company and communicated with me during the repair process with a text system. Everyone who works there is kind, talented and helpful. I really enjoyed working with them - and my car was repaired perfectly. Thank you!

Let's just say up front I am not stupid. I am a 57 year old woman who has had an inspection on many…read morecars. With that said I have just had the worse experience with trying to get my inspection. When arriving I wore my mask and knocked on the door for service as per the note on the door. This large man opened the door and just stared at me. So I let him know I had an appt for an inspection. Do you have your registration he asks. Yes I put it on the passenger seat (as I have always been instructed to do before). He then says every 16 yr old knows to bring it with you. I ask so you are saying a 57 yr old woman needs to be instructed like a 16 yr old. He just stares. Ok I will go get it I say, no he says, it is good you have the attitude like a 16 yr old. Then he asks, Well, do you at least have your keys. (Well obviously as I drove there!) I am very irritated by now but I want to get my vehicle done. I hand him my keys and ask do you have a place to sit and wait. He then points to the landscaped wall being soaked by the sprinklers and says I have a wall. I took my keys back and left. I know this is long but I want you all to know the depths of this man's rudeness. Beware going here. Cherie

I found dealing with Miranda auto body always a Pleasure. They were very accommodating,always…read moreexplained wat was going to happen and always kept me informed and always gave me an accurate time of when my vehicle would be done. I have also gone to them for small problems and they were very helpful . I have never had a problem with them and always leave there a satisfied customer.

Family owned business for over 30 years ! Fast , reliable service . Ricardo Miranda the owner;…read more speaks Spanish , English and Portuguese . He works with the customer in re: to your deductible , as well as all major insurance companies . He is located near the south end of Springfield and end of forest park area .

Vermette took the pain out of my fender bender! They had my car ready for me, beautifully detailed…read moreand looking brand new ahead of schedule and with a seamless rental to keep me going while they did their work.

This shop is amazing. Old fashion customer service with friendly staff. My truck came out perfect…read moreand they detailed inside as well, that was an unexpected surprise. Ill definitely always use them and recommend to others!!!!

Review: V & F Auto Shop I recently had my car serviced at V…read more& F Auto Shop, and I was honestly blown away. I've never experienced this level of service before, and there are five main reasons why: Impeccable Environment: First, I was shocked by how clean and organized the shop is. It's rare to see a garage so well-maintained. Customer-Centric Care: The staff is incredibly friendly. To ensure an accurate repair, they asked detailed questions about every symptom the car was having. Their approach to consulting--truly looking at things from the customer's perspective--was very impressive. Convenient Shuttle Service: Third, they actually offer a ride home while your car is being fixed if you need it. I've never had a shop offer that kind of convenience before. Transparent Digital Inspections: What really "wowed" me was their reporting. They took photos of everything they inspected and provided detailed explanations. They showed me exactly what was wearing out, what needed immediate attention, and even shared videos to help me understand. I was totally sold. Honesty and Integrity: Finally, since no new parts were required for my specific fix, they actually did the repair for free. I simply couldn't pass up the chance to leave a glowing review after such a positive experience. I actually asked an AI for a recommendation for a reliable shop in the area, and it pointed me here--it absolutely exceeded my expectations!

Honestly this place feels more like a dealership lobby then an auto repair facility. Free coffee…read morewater and drinks everyone is so friendly. It was a great experience. I will be back again.

Lyndale Garage is my go-to place for all things car related in the neighborhood. The service is…read morealways prompt and courteous. To give you an idea of their prices an oil change is $29.99 and the price to replace a starter on a 2008 Kia is $341 (obviously the price will vary depending on part prices). I forgot how much the inspection cost but it was around $20 or so. They did not charge me anything for diagnostics twice which was very nice of them! I believe they offer a AAA discount 10% (up to $50) check your AAA membership and ask Lyndale Garage about it. They offer a quick and thorough inspection on Saturdays (I believe 8am to noon?) which is convenient. There is a yellow line on the right side as you pull up to the garage, just park in that line and wait your turn (it may be beneficial to keep your car running so it's warmed up and the engine runs smoothly). They don't work on weekends which I think is loss of good business as that is the best time to bring your car in for problems so as it doesn't interfere with your Mon-Fri job. Having searched for mechanics who work on weekends, there are very few out there, this is a prime opportunity to capture all of the weekend customers in the area. The money might even offset hiring a weekend mechanic and service person? I can't speak about the mechanics as I've never interacted with them, but the woman who answers the phone sometimes and Dan at the front desk are always a pleasure to speak with! Overall I am very happy with this place, it seems like a family run business that won't rip you off like some shady car places. Definitely give them a try next time your car is acting up.

We've had several jobs done on 2 aging vehicles. The services are reliable, with good quality and…read moreaffordable prices. The staff is knowledgeable and we've been pleased with their customer care.

Best experience I have ever had at a body shop!! Excellent work, friendly and professional. The…read morevehicle was done within the time stated to do the work and looks perfect!!

Mike does a great job and made the whole process seamless and easy to navigate. Only place to go in…read moremy opinion is!

Excellent people I recommend them to anybody in this western Mass area excellent service skills the…read morepeople are friendly they listen to you. I didn't you. I did not use the service however just by what I saw and how I spoke to the people they're excellent.

Got my 1997 Mercedes-Benz resurrected at this place! Long story short, I got the car stuck in…read morelimp-mode. I'm normally a DIY type of guy but do not have the appropriate dealer-level equipment, and actually, not many other shops around have it either, but these guys did! I mostly just needed a TCM system reset, but Bruno went above and beyond, helping me diagnose some other minor issues I had with the car. Limped my way over there in 2nd gear, and less than an hour later, I was able to drive out with a big smile on my face, car shifting through all the gears, better than ever.