Joe and the other guys that work at United auto sales are awesome they car about there customers…read moreand do everything in there power to make sure your good and I would recommend them to everyone the are not money hungry i bought 3 cars from them with no issues my most recent purchase was a 2006 Dodge charger Daytona rt and man this car is called the top banana and driving it let's you know why it has this name thank you everyone at United auto sales and a most important shout out to joes dad he detaila these cars to look new and he is a amazing guy

we purchased a 2015 ford focus from joe nigro. he told us this would be good for our son to travel…read moreback and forth to boston it would be good on gas. we wanted to surprise our son. we'll we were scamed big time! he had no problem taking our money. going down the highway the muffler broke off, when we were able to look underneath the car after it was towed, it had so much rust. the mechanic said did you get ripped off. under the hood there were so many problems. we could not even get it inspected. for an ex police officer he is so so dishonest. he had his money! scammer! signs all over his office he is a member of the better business bureau really?? we could not even get the license plate on the car. he said, he could not help us. he did not even sign the bill of sale! he offered us a false bill of sale though. we should of seen throw him. he is sly watch out people. it is sad you can't even trust a police officer sad sad sad! watch out folks! we had to get the registation, plates, insurance and etc. we had a problem at the rmv because the paper did not look right. of course on the office wall in joe's office no no no refunds! with all this we are out all our money thanks to honest joe nigro the honest guy! joe and kathleen tomaus rating is absolutely zero a very condesending man he just wants to get your money!

You can't go wrong with Lia Toyota of Wilbraham! It's truly the best dealership in Western…read moreMassachusetts. With a fantastic selection of both new and used vehicles and an excellent sales team, there's no need to look anywhere else. We visited three other dealerships before deciding on Lia Toyota of Wilbraham, and unlike our previous experiences, they prioritize a customer-first approach. Our sales representative, Sharif Bilodeau, provided us with five-star service and was incredibly patient, especially since we were a bit overwhelmed by our unexpected car replacement purchase. He even worked with the finance team--shout out to Richard Greenaway!--to secure a better car loan rate than what we had from our bank. If you're searching for a sales rep who will go above and beyond to meet (and exceed) your expectations without being pushy or trying to upsell, I highly recommend asking for Sharif. You won't regret it! Thank you, Lia Toyota of Wilbraham. We look forward to our next car purchase!

WOW. I sincerely wish I had read these reviews before I bought my used Prius from Lia 2 weeks ago…read more 100% instant and total buyer's remorse, and I get a consistent vibe from reading through these reviews. I had a 2021 Prius AMD LE that was the perfect car for my needs, and it got totalled in January with 127k miles on it. I just wanted as near as I could get to an identical replacement. Lia listed a 2022 - same car, same color, same trim with 97k miles. It was listed at what I thought was a decent price considering the mileage. It was listed as 'Clean Carfax - no accidents reported'. A quick walkaround on a snowy day and there was nothing that stood out beyond normal highway chips and scratches. All good. I gacve a deposit. Before I even got out the door, I had a sales manager sit down and explain that it was the last day of the month, and she was a couple of sales short of making their quota - they were going to miss out on their monthly bonus. It would really mean a lot to her if I'd just sign the paperwork right there and finalize the sale. I told here I needed a day and wasn't going to rush this. I'd be back tomorrow. 2 hours later, I get a call from another sales person asking if I would interrupt my dinner with my elderly parents to get these e-docs signed within the next 15 minutes before they closed for the day. I did not. I went to the dealership the next day to take care of it. After I picked the car up, I noticed that there was a repair to the driver's door. Not even a very good one. It's noticeable when the light is right, and easy to miss if it's cloudy or wet. I called the sales rep (Shawn) to say how unhappy I was about this - I didn't know I was buying a damaged car. His response was 'Oh, I thought you saw that. There's really nothing we can do now.' Seriously? My old car would average 52~ MPG. It would range from 50-56, depending on conditions. I had said this was the single biggest factor in my wanting this car, as I drive ~1200 miles / week. The new car has been averaging 42 MPG. Quick math.... that's an extra tank of gas for me every week, which adds +$100/month to the cost of this car. Within a week, my tire pressure sensor light went on, and I stopped to put air in. When bent down, I noticed that all of the body panel clips in the wheel well were broken. On both sides in the front. Then, as I'm walking around the car looking carefully, I realize that the whole front bumper has been painted. A close match, but not right. Clearly masked under the edges of the wheel well. It's rained a lot in the past week. Every time it does, all the windows fog up inside. Makes me think there's something up with the door seals. I'm super-frustrated at this point, as the only reason I went to a dealer in the first place was that my last purchase experience when I bought the 2021 vehicle (at McGee Toyota in Putnam) was AMAZINGLY good. I simply wanted a similar experience, and Lia is right between home and work. So anyway, I buy the CarFAX report, and see 2 accidents listed. One to the driver's side, and one to the rear end. So, aside from what I know about, apparently, there's more that I haven't even found yet. Awesome. Like I said.... all I wanted was a hassle-free experience and a decent solid car. This has been a nightmare. Caveat emptor, for sure. My mistake. I feel like an idiot for trusting them. I did see that several other people had bad experiences, and I saw Riley Campbell's (General Manager) direct extension listed here. I left him a voicemail first thing this morning asking to get back to me, and I called twice back and asked for him before posting this. I've not received a call back, and he was unavailable both times I called the desk. I expect zero resolution, but posting in hopes of helping someone else avoid a similar fate.

Kaan is a great salesman- def go check him or Tim out for great service, quality care and overall…read morecustomer service and great communication skills

I've purchased 2 EVs from Central and can not be more pleased with the process. Central is an…read morehonest dealership that works hard for your business.

Bought a car from Balise last week. Great experience end to end. Clear and fair dealing - no…read moreshadiness like we encountered at other local Hyundai dealers. Mark helped us and we were in and out with our new car in under 2 hours. We showed them a better offer from a local dealer and they beat it by $400. We took our two little kids and everyone was super nice for them and we appreciated the play area and snacks. If you are shopping Hyundai in the area, this is your dealer.

Imagine getting charged for parts and services and not having those services or parts even…read morereplaced. Absolute FRAUD!!! I wouldn't trust them to even do an oil change. AGAIN FRAUD! And don't get me started on these arrogant "service advisors" who don't know nuts from screws.

Thursday night 06 Feb I had been stuck with a flat tire since 430pm…read more After the fiasco i had to handle with Geico an;d their incompetency for 3 hours I was finally given the phone number for Centers Motors Towing. Andrew was very professional, nice, efficient and made sure I was safe. Of the 5 ppl I spoke with that evening he was the only person asking if I was ok. Andrew is an asset to your company. I contacted Center the next morning for the doughnut tire to be installed so I could drive a few miles to have the tire repaired. I do not remember that young mans name. He was also nice and very efficient.

When I needed a tow, Luther from Center Motors was awesome. They were very quick, professional, and…read moreworked hard to diagnose the problem before towing. Highly recommended.