it was at night so it was dark. Also pouring rain. Driver had a…read more very pleasent attitude. He was in and out in no time - very efficient. I've already told a few people about this driver and his service. Also, the price was very good for me being 81 years old with alot of medical problems. That was the main reason for going with you people - I couldn't afford the others and I didn't know what to do. I drive myself everywhere so I really need my car. Thank you, thank you so so very much!!!! SL

Will definitely give this company an Aplu. Arrived when expected, solved my car's problem and were…read moreout of her. Could not be more satisfied

The absolute worst customer service I have ever had the misfortune of receiving. Charges the…read moreabsolute highest price he is legally able to and will not budge regardless of circumstances. Refused to accept credit card payment because he determined I would be a likely customer to attempt a chargeback; these were the actual words the business owner spoke to me. Please take your money elsewhere.

I came out of Planet Fitness only to realize I had a flat. It was my brother's car, so I didn't…read moreeven realize I had a spare in the trunk. Triple A sent Roland R from Aaron's Towing. Not only did this guy update me with texts of his location but he called to tell me when he was about 15 minutes away. It was the fastest service call I ever had at 45 minutes or a bit less. Roland was very sweet when I told him that I had the tire, he changed it quickly and I was back on the road in 10 minutes or less. Highly recommend.

I managed to drive over an embankment today, leaving my car semi-suspended in the air, caught in a…read moretree stump. AAA looked at situation and told me they wouldn't even try to help, as it was unlikely they could move the car without severely damaging it. A friend suggested I call Red's. I cannot recommend Red's Towing highly enough. They came promptly. They acted professionally and skillfully. They were kind and helpful. Not a single one told me by word or gesture that I was an idiot. They made sure my car was driveable and then went merrily on their way. (My car was not only driveable, it was totally undamaged!) I hope to never need them professionally again, but if I do, they will be my first choice. Special shoutout to Ben (on the phone) and Chris F, David M, Garrett W & Yomir L. You guys were amazing!!!

One is supposed to call ahead so that an employee can be dispatched from the West Springfield…read moreoffice to this unmanned lot on Main Street in Holyoke with an estimated arrival time of thirty minutes. My partner and I (her ride here) waited in my car and two cold and disgruntled men waited shivering outside, in twenty degree weather, while we occasionally tried to get assurance from the office that someone was indeed coming, but it was more than an hour after our initial call before someone arrived. The rigmarole of faxing paperwork back and forth to the main office commenced at this point, and at this writing, 1:20 in, we're still waiting to retrieve the car and be on our way. The office dispatcher or whoever answered the phone, however understandably weary of receiving angry callers, was neither polite nor helpful, and certainly unapologetic for having promised a wildly inaccurate wait time. She put me on hold mid-sentence without warning at one point, and before hanging up on me, snarled, 'it's not even your car!' If Red's is going to brag on their hold message of sixty years of family service, they ought to be able to deliver some in the present. Their ability to handle moose removal means nothing to struggling middle class working folk who merely want to pay their bloated fee to recover their car and return to work.

Amazing experience and Ben is a kind soul. He helped me out in the pouring rain and I will forever…read morebe grateful.

We have had to use Bennys Trucking and Towing a handful of times through the years. Benny has…read morealways been there when he said he would be here. He is kind, patient, honest, reliable and has gone above and beyond when we needed him. Bennys is right here in Holland, Ma. And if he isn't available right away he will let you know. He's a busy guy and often times he's not available until the next day abut he takes you as the calls come in and he has always been here when he said he would be. I had a string of bad luck and my last 3 vehicles had serious issues. He also came another time because Imy youngest son locked my only set of keys in my truck. Sigh. Most recently, my GMC Terrain I purchased last year had some serious issues that lead me to calling Benny. Some of the issues with the truck made it difficult to lead the truck onto his truck bed. He found the issue and had to dismantle some of the shift case and what ever else. It was not an easy pickup and he was very fair to us! We are thankful to him. He takes the time to explain things to you and talks to you like a human being. We've come to know him somewhat and he has good family values and you can tell he comes from a good family. He was also very kind to my two special needs boys. We 100 percent recommend Bennys Trucking and Towing! We would call him again. I just hope not to call him again for a while. I have a new er car now and I hope I'm not Jinxing myself lol. Were your average "poor" family with kids, just barely getting by. And never have we ever felt that Benny took advantage of us. I know if we called other local towing companies we would have paid ALOT more for what he did for us. Call Benny! He's Great!!

Towed my car in Springfield mass and left five people stranded in the most dangerous city in mass…read moreand refused to realize the car until 9am the next day... we are not from here and have no one to call.

Francisco arrived right on time to pick up our BMW which wouldn't start or move - he was able to…read moreput a charger on it, start the car and get it loaded onto the tow truck very efficiently - he was super helpful and so pleasant to deal with. Francisco is a real asset for FJR Towing.

Highly recommend! 5 stars all day. I called about 10 towing companies, Red Light had the best…read morevalue. Friendly, professional, and took great care of my vehicle. I wouldn't hesitate to use them again.

I was directed to Red Light by my insurance's roadside assistance. The driver said that he was…read morefinishing another job, and wasn't sure about the time but estimated one hour. As of about 3 hours later, the tow had not arrived; when I called the driver back, he said he was still on a job, in a town 40+ miles away. I'd recommend against using their tow services unless your idea of a good time is wasting the better part of a day with no actual assistance.

Travelling from VT to CT On a holiday weekend, we got stuck in Chicopee, MA. Jay's Towing was…read moregreat! Roberto was exceptional - professional, kind, and concerned about my safety, not about taking advantage of my sitation. Extremely fair pricing, especially for my long tow needs, they are not out to gouge anyone. Highly recommended for their excellent and honest service!

My car broke down and i had to call a tow. Jays towing came and picked me and my car up and didnt…read morecharge me a lot the driver was very polite he even looked at my car to see if he could find the problem excellent service

The first contact I had with One Stop Towing was 40 years ago. I just moved to Holland down the…read moreroad from 1 Stop Towing. I had no money and was driving an old station wagon. One of the bearings on the rear axle was gone. I went to buy a new bearing as I had no money to just bring it to a place to fix it. I attempted to fix it myself but had no bearing-puller and I was unable to remove the bearing my self. With a bicycle I pedaled to One Stop Towing, the nearest place where they serviced and worked on cars. I guess Dave Bell, the owner, felt sorry for me and pulled the bearing. When I asked for the price for his help, he answered, "good luck, you do not owe me anything." Over the years, even so I did service my cars myself if possible, on occasion I needed One Stop's service. I can not remember ever having any issues or was in any way disappointed. I consider Dave Bell a man with integrity and a big hart; the only flaw he may has is the inability to say no to anybody in need. Years ago, during a snow storm, I found myself in a ditch with my car; Dave was there to help me, not to make any money, he was there to help! I called him today as I need a rental truck to move stuff next week. He was very patient and explained me how the truck rental business has change over the years and how I most likely will find the rental truck I need. I'm in the retail business and found out that there is about 1% of the population you will never be able to satisfy, no matter what you do. Unfortunately, this 1% are the ones who leave probably 50% of all the reviews, and naturally they are without exception scathing. If you do some research to find out who these people are, you will find out that they never did anything meaningful their entire life and do not amount to much.

Just had my truck towed by 1 stop from Palmer to South Hadley. The driver did not have the truck…read moreproperly secured. NOt only that, they lost my Tonneau cover and thinks it is funny.