The first guy that helped me when I needed my Tesla towed was kind and patient and very helpful and…read morevery careful. The second time they came when my Tesla broke down again after I just purchased it. It was a used one. He was inexperienced and he left grease marks on the inside of the car and I got a little impatient with him, but all in all I like ernies towing.

I was quoted $150 an hour on the phone The job was to remove my car off my grass on to the…read moredriveway. Basically move my car 30 feet from the snow which took less than 5 minutes. I was then told this was going to be well over $200. I told the driver my quote and he said that it would not be that low. He agreed to make it just under $200. Little things tell a lot about the company. I feel completely misled and price gouged. The first time using your service. Also the woman picked up the phone was not pleasant and like she was doing a favor speaking with me. I will not be using your service again.

Noticed the pick up rig idling in front of Walmart, and the operator was present. Thought he was a…read more"repo" man at 1st due to the lift attached to the pick up. This tool can help out immensely, and NOT just for towing! Friendly man gave me his card and some promo stuff. Looked him up and he has a flatbed too! I don't drive brand new cars and on occasion need help. Next time it will be WOLFPACK!

From the owner: We are a veteran owned and operated company with many years of road side experience. Wolfpack…read moreEmergency Roadside Service and Towing will help you out when you need us anytime of day or night in any weather.

predatory towing service that targets broke college kids. If you see an Ernie's towing sign, don't…read moretake a chance. they will tow you and they will charge you 200-350 dollars to get your car back.

Ernie's Towing is an absolute nightmare. They towed my car while I was parked with my hazards on…read morefor a few minutes at the townhouses, dropping off a meal to a grieving friend who had just lost a loved one. When I went to retrieve my car, I had to spend money I had set aside for groceries just to get it back so I could make it to work. To make matters worse, my car had noticeable scratches and damage caused during the towing. When I brought it up, they were rude and completely dismissive. Their actions are predatory and deceitful, preying on people in vulnerable situations. Avoid them at all costs.

B's accepted our tow through Chrysler Roadside Service. App popped up on wife's phone with an ETA…read more Never showed up. When we called for an ETA (1.5 hours later), driver said he had cancelled the call after accepting it. Well, nobody informed us.

From the owner: B's Towing is the premier car towing service for Springfield, MA and the surrounding areas. If you…read morefind yourself stranded on the side of the road don't hesitate to give us a call. Our friendly staff and well-trained 24 hour tow truck operators will get you back on the road in no time. When it comes to towing and roadside assistance, call the experts at B's Towing. Our experienced staff is capable of handling any car towing job. We go above and beyond for our customers and ensure 100% satisfaction every time. Call B's Towing today!

The absolute worst customer service I have ever had the misfortune of receiving. Charges the…read moreabsolute highest price he is legally able to and will not budge regardless of circumstances. Refused to accept credit card payment because he determined I would be a likely customer to attempt a chargeback; these were the actual words the business owner spoke to me. Please take your money elsewhere.

I came out of Planet Fitness only to realize I had a flat. It was my brother's car, so I didn't…read moreeven realize I had a spare in the trunk. Triple A sent Roland R from Aaron's Towing. Not only did this guy update me with texts of his location but he called to tell me when he was about 15 minutes away. It was the fastest service call I ever had at 45 minutes or a bit less. Roland was very sweet when I told him that I had the tire, he changed it quickly and I was back on the road in 10 minutes or less. Highly recommend.