Towed my car in Springfield mass and left five people stranded in the most dangerous city in mass…read moreand refused to realize the car until 9am the next day... we are not from here and have no one to call.

Francisco arrived right on time to pick up our BMW which wouldn't start or move - he was able to…read moreput a charger on it, start the car and get it loaded onto the tow truck very efficiently - he was super helpful and so pleasant to deal with. Francisco is a real asset for FJR Towing.

I managed to drive over an embankment today, leaving my car semi-suspended in the air, caught in a…read moretree stump. AAA looked at situation and told me they wouldn't even try to help, as it was unlikely they could move the car without severely damaging it. A friend suggested I call Red's. I cannot recommend Red's Towing highly enough. They came promptly. They acted professionally and skillfully. They were kind and helpful. Not a single one told me by word or gesture that I was an idiot. They made sure my car was driveable and then went merrily on their way. (My car was not only driveable, it was totally undamaged!) I hope to never need them professionally again, but if I do, they will be my first choice. Special shoutout to Ben (on the phone) and Chris F, David M, Garrett W & Yomir L. You guys were amazing!!!

West Springfield police took my car and brought it over to Red's. I fought with dispatch and the…read moremanager over the phone for 3 days before they finally released my car for $500+. They lost my car keys and made me wait a whole other 24 hours to replace my keys. they told me multiple times they didn't have my car and they didn't know where it was even told me that some random tow truck had picked up my car without saying a word when I got to the tow yard my car was still sitting in the lot. they finally dropped off my car when I left to Florida when I came back from my trip and entered the car I found mice dropping and stuff randomly bitten up in the car (I've never had this problem with any of my other cars in my drive way). when I called and asked about it I got cussed out by the man who answered the phone and after getting cussed out he hung up on my face.

From -2 to +100 -- Mascaro's Towing is a LIFESAVER!…read more I don't even know where to begin--my day was off to a terrible start. I was stressed, frustrated, and stuck with a car issue at my child's school, unsure how I was going to get it home. I felt completely overwhelmed... until I found Mascaro's Towing Service Station. Let me tell you--this company turned my whole day around. From the first phone call, they were polite, professional, super accommodating, and genuinely kind. They treated me like more than just a customer--they treated me like a human being having a rough day. The service was FAST, the team was thoughtful, and the price? Incredibly reasonable! I was expecting to pay way more, and honestly, I would have happily paid it for the peace of mind they gave me. But no--they delivered amazing service without taking advantage of my situation. If I could give 10 stars, I would. Actually--make it 100! They towed more than just my car... they towed away my stress, my anxiety, and my bad mood. I'm so grateful I found them. Thank you, Mascaro's--you truly saved the day. If you need a tow, stop scrolling and CALL THEM!!! You won't regret it! shout out to Ronny and the gentleman who dropped off my car. I regret not getting his name. God bless you.

Would like to say thank you again to Mr. Mascaro. (Can't remember his first name) for rescuing me…read moreon Boston road today.. he helped me so much.. brought me to Town Fair tire to get my tires fixed.. he made me feel so much better, and made a bad day alot better.. Thank you.

Professional. Friendly. Personable. Timely.... The transaction and interaction with Interstate was…read moreso perfect and smooth that I thought it was a sham, but it wasn't. Their tow truck driver was the epitome of great customer service! It was such a different experience than the cold, monotone, impersonal drivers that have come from others towing places. Hopefully I won't need Interstate's towing services in the future, I mean who really wants car troubles, right? But if I do I hope they continue with the same level of service that I received last night/this morning!

I was charged $254.34 plus a $9.54 "convenience fee" (Huh ?!) for towing my car approximately 5…read morefeet, a procedure that took well under 5 minutes. The driver was rude and started to leave before I had confirmed that my car was drivable. Highly unprofessional.

New to the area…read more When check engine light came on, I brought it to Felix's, which is up the road, from us and open 7 days a week. They admitted they did not have equipment to work on thermostat for Chevy Cruze. Though, I had a very reasonably priced oil change and I appreciated their being up front, just seems odd, they could not work on a Cruze. Wound up taking car to former mechanic in West Hartford.

Not a good place to take your car. I was charge $96 for nothing. My passenger side front window…read morecouldn't go down and I drop my car off for a diagnostic and possible fixing. After a few hours I got a call from one of the mechanic saying; his exact words " 1. My driver side power window switch was no good, 2. He has to fix the switch first before he can tell if there's going to be another problem ". What? I thought you diagnosed a car as a mechanic and recommend what need to be fix. Long story short it wasn't my driver side power window switch, it was my front passenger side window motor that needed to be replaced. He lie to me. Now! don't get me wrong I believe the owner is a good and honest person, but as you know some employees will always steal. I have attached a pic of what needed to be changed.

Robert was absolutely wonderful Mind you this was using…read moretripple A but he stayed and assisted while I pulled my car apart to get the the wire that snapped to get my keys out of the trunk !! Because they are not insured to take anything apart I was determined to not be stuck w my keys locked into my trunk as the back seats clearly do not pull down Regardless he is a wonderful human being for telling me what to do while he waited to make sure it worked ! Thank you again :)

If you are attending the Brimfield flea market DO NOT park behind the Country Bank and next to…read moreCumberland farms. I was towed from there when there was NO SIGN in several of the spaces. A sign was hammered in right in front of my face AFTER I retrieved my vehicle and paid $250. An absolute scam!!!! You should be ashamed.

Fantastic service on my Honda CRV. Joe fixed my crunched bumper, my drivers mirror and a multitude…read moreof other things with perfection. Not only did he fix everything on my car he actually cleaned the inside of my car so that it sparkles! I won't trust my car to anyone else! Thanks so much Joe and Corrine!!

great people! went to get a free estimate but Joe was able to fix my issue in about 5 minutes!read more

North End Auto Body is top-notch!…read more My Audi was involved in an accident on May19th, and I brought it to North End Auto Body. The owner was incredibly responsive and guided me through the entire insurance process, which can be really confusing. He made everything easy and stress-free. To my surprise, the work was completed in less than a week! When I got my car back, it looked flawless----you'd never know the bumper had been in an accident. On top of that, the car was spotless inside and out. I highly recommend North End Auto Body to anyone needing quality, honest, and efficient repair work. Great service from start to finish! I just booked my brakes and oil change. Let's face it, people that are honest and do quality work are hard to find.

I took my pathfinder in to get some scrapes and scratches fixed. The car wasn't ready at the time…read morethey said it would be so they washed and detailed it as well as delivered to my place of business. Their work was top notch and they were pleasant to deal with.

Travelling from VT to CT On a holiday weekend, we got stuck in Chicopee, MA. Jay's Towing was…read moregreat! Roberto was exceptional - professional, kind, and concerned about my safety, not about taking advantage of my sitation. Extremely fair pricing, especially for my long tow needs, they are not out to gouge anyone. Highly recommended for their excellent and honest service!

My car broke down and i had to call a tow. Jays towing came and picked me and my car up and didnt…read morecharge me a lot the driver was very polite he even looked at my car to see if he could find the problem excellent service

Let me tell you this story.... I bring my car to this shop basically in pieces the Monday before…read morethanksgiving and am not even sure what's wrong with it. I pretty much just say please look at my car and figure it out and fix it as soon as possible ... NOT only did they figure it out but was able To order the part to arrive the day before thanksgiving and even though they closed at 530 the owner stayed and worked on my car until 11pm until it was finished for me ... this repair center goes above an beyond And has a heart and soul that they bring into their work! I can't say thank you enough to them!!! I RECOMMEND THIS PLACE 100% you won't be let down!

From the owner: Family and veteran-owned repair shop specializing in brakes, transmissions, suspension, and engine…read morework. We also offer a full range of regular maintenance services including oil changes, tire rotation, and throttle service. Ask us about our monthly specials! Now offering 24-HOUR TOWING! Call 413-306-3194 to request assistance!