Ordered a roast beef meal.I asked the server if it was medium rare.She said rare then corrected it to medium rare.When I got home the beef was grey and dry .This location will not stay open much longer serving grey dry roast beef read more

Went to Kelly's today for lunch despite the bad reviews. I ordered the roast beef 3 way. I have to say it was awful. The meat was pretty tasteless and it was cold In the middle.The bun was Toasted and warm and the fries were hot. I know the meat is supposed to be medium rare but this was refrigerator cold in the middle of the sandwich. And for $18 it was every bit of terrible. The staff was good when I told them they offered to make me something else but I did t have the time. I would say save your money and go to Arby's instead it will be way better! read more

I feel really bad that this place got trolled so hard on Yelp during opening week. Stopped through the drive through today finally. I was really excited after seeing reviews and info from other locations. After reading the reviews the first week I was skeptical. People saying they waited an hour and the meat was over cooked. We got 2 small sandwiches today. We tried the triple and got another plain small roast beef with cheese and horseradish sauce. It was warm and fresh. The beef was freshly sliced thin and a perfect pink medium rare. Give this place a chance and help them recover from the nasty week one reviews. Next time we will try more stuff. read more

Nothing like the Revere Beach Original Got a super beef with mayo that was good. Fries tasted 3 days old Onion rings were horrible cannot even describe Clam strips tasted fishy And bad had to throw away. Very disappointing. Don't think they will be successful in expansion read more

My husband and I went here for the first time and were really pleased. We both had the roast beef sandwiches as a meal. Food was high quality, service was great. Nice atmosphere, so glad this opened in Fort Myers. read more

This was so expensive and got home , no sauce to go with it and it was not very good ! The hype is all keeping this place going right now it's horrible read more

Kelly's Roast Beef - Combo Platter ( gave me no Sauce) - Seafood Near Me - Naples, Florida

We tried the new Bonita Springs location. We ordered the warm butter lobster rolls. When they were served it was barely warm and no visible butter. After the first bite I asked the manager for some additional butter. The extra butter helped but it was the worst lobster roll we have ever had--absolutely no flavor. For $26.95 I was expecting a much better. A very disappointing $75 dinner. We will never go back to Kelly's. read more

Roast beef was not good and over priced for the quality. If you want a great beef sandwich in Naples, visit Jimmy the Beef on Immokalee and 41 read more

The large lobster roll has plenty of lobster meat-- though the flavor was a bit bland (could have used a little citrus). It took 6-7 minutes of wait at the drive-thru window on a Wednesday afternoon at 1'ish. read more

Kelly's Roast Beef - Large lobster roll $29.95 - Seafood Near Me - Naples, Florida

If the app isn't working, don't worry. Just call them and they will gladly take your order for pickup

This place is incredible!!! Fantastic roast beef sandwich....we get ours with creamy horseradish Swiss cheese and au jus.....so good!!! Can't wait to come to our home here and get this yummy sandwich!!!! Great friendly staff too! read more

As a new Englander I anxiously awaited for the opening of Kelly's in north Naples. they opened Wednesday the 19th of March and on Saturday the 22nd of March they were out of clams - maybe getting a shipment in on Monday. we ordered fish sandwiches. we were served a bun with a 2 inch square piece of fish inside. had the line not been so long I would have brought it back to say they forgot the fish. I won't be going back to Kelly's for sure. read more

Service is as fine. Ambiance was too. Ordered beef sandwiches, beef was mushy. It also had no flavor.

1Stopped today for lunch I took large roast beef and large lobster roll and French fries home. 47.99 cost.lobster on an hot dog roll that was burned. 29.95,1 large roast beef on a toasted sesame roll. French fries average. Waitress older and very informative. Cashier also very informative. Will possibly try again after all the kinks are worked out. I read more

Kelly's Roast Beef - Lobster roll large - Seafood Near Me - Naples, Florida

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Difficult to maintain a specialized and once iconic restaurant. Congratulations to the "unsung heroes/old school employees" who were instrumental in making this "little gem" work so well in days passed. You know who you are. It was you and the mindful execution of authentic service and food that heralded in the once stellar reputation. Your recognition and contribution will come around in ways other than monetary -- and that's where it begins and ends. RIP read more

I love this place. The quality of the beef is second to none. My advice... get the "3 Way", which is with Mayo, American cheese, and James River BBQ sauce... it's delicious. read more

Not sure why everyone has been talking trash about this location. I just had my first Kelly's Roast Beef and it was delicious. Ordered mine medium rare and it was perfect. Bun was soft, great toppings (horseradish, onion, etc) I upgraded my fries to their hand breaded onion rings which were good (but not amazing). Being from Baltimore where Pit Beef is a big thing, I am thrilled to have Kelly's in town! And the service from the employees was also great. Super friendly and helpful. read more

As someone who was in the Hospitality business for almost 20 years - who has been able to taste great meals and service - this is by far the worst place/fast food place I have ever been to. Not to mention the price is ridicules. I ordered a burger and got a patty with two pieces of bread. Seafood platter... disgusting and pricy???? Roost Beef sandwich... buy it, try it... I dare you. FYI, so bad that this is my first review of a meal I have ever wrote about.. See pics. read more

Kelly's Roast Beef - Worst tasting Roost Beef Sandwich ever?! - Seafood Near Me - Naples, Florida

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Absurd sit down prices for some of the worst fast casual food I've ever had. Inside is like a waiting room and the whole time you're there you get treated to a loud, looping advertisement...FOR A PLACE YOU'RE ALREADY SITTING IN! Sure do love learning that this place is an institution up north. Nothing has made me question the collective sanity of an entire region of the country quite like that knowledge. You can get prime rib at the Outback next door for the same or even less than you'll spend here and I guarantee you'll like it better, no matter what your existing opinions about Outback may be. This place is terrible and you'll be disappointed in yourself for going. Do not go inside, do not drive through, if you've already been do not return. read more

I waited for as long as I could to visit Kelly's in Naples. But this New England transplant was feeling homesick and could only hold out for so long. I figured it was going to take a little bit for them to work out any issues - and wow, have they ever! Everything we ate was delicious. And we pretty much ate everything... fried clams, fried scallops, fries, onion, rings, chowder, roast beef sandwich, all cooked to perfection. Marsha on the register is Ms 5 Star Customer Service - she took great care to make sure we got our full order in and that we got all appropriate condiments, etc. Restrooms were spotless, tables were clean, these guys have figured it out for sure, they are honoring the good Kelly's name! Finally, New England soul food comes to Southwest Florida. read more

Kelly's Roast Beef - Fried clams, scallops, fries, chowder, onion, rings, roast beef sandwich - Seafood Near Me - Naples, Florida

Food is great. Beats all other fast food options. The drive thru is abysmal. I've been here a few times. Only once have I had a reasonable service time. This last visit, I didn't even wait for my food that I paid for. Waiting at the window with zero communication about wait time for over ten minutes, roughly 15 if entirely too long. read more

Just like if you were in Boston! My wife is a Bostonian to the core !!! She told me before it opened , "The Kitchen is Key" New England Clam Chowdah was excellent! Roast Beef sandwich bankrupts Arbys !!! Full menu just like if you were in Boston ! Can't wait to come back! read more

The Kelly's roast beef quality and freshness is world class. Shame on Naples for bombarding this place when it first opened knowing that you overwhelm a new establishment to a point where quality can't be achieved. Revisit the place. It's all of our faults that their reputation is not 5 star as it should be. read more

For a restaurant only being open a month you would think they would do what they can to cater to guests. There were 2 people inside when I arrived. I ordered a roast beef sandwich and chicken tenders. They sent half my order out and told me they were battering the chicken tenders to order. 21 minutes later, my chicken tenders came out, straight from a freezer bag. This is a shame as I have heard great things about this place. I done out for every meal. So coming from a loyal customer, I will NEVER return. Their complete lack of care or sense of urgency will not go over well in this area. While they're at it, they should proba look into hiring someone over the age of 18 to manage the place. Meal wasn't great to boot. read more

Being from New England I was excited to hear a Roast Beef joint was opening in Naples. Checked it out today and the roast beef (original 3 way) and fries were exceptional! Sooo good! read more

Nice clean place. Sadly, the roast beef sandwich was without taste. Very dry. The only condiments were ketchup and mayo. Needed au jus and horse radish should be available. Clam chowder was good as well as onion rings. I may return for a pickup if I had au jus and horseradish at honey read more

Customer service was very good. I was working on construction next door and stopped by at Kelly's for the first time. I got a large roast beef meal and it was fantastic. Roast beef was rare and the bun was nice and toasty. Fries were crispy and warm just how I asked for. I will definitely be coming here again. read more

I went there for the first time today and it will be my only time there. I ordered the large lobster roll and the clam chowder with a salad. $41!!!! The chowder was tasteless and watery, lobster roll was ok for $30!, but have had several others in the area that are much , much better and less money. The salad was also lackluster - although the quantity was quite generous! read more

Bought fish and chips to go and it was still hot when I got home. Two large pieces of whitefish on a bed of French fries. Pleasantly surprised with a handful of onion rings. Cod was lightly breaded, perfectly cooked and delicious. The tartar sauce was delicious too. I'll be back for the fish and chips for sure. read more

Too expensive to be that mediocre. Got a roast beef, fried clams and a lobster roll, could have done without any of it. Staff was nice, place was clean, but food and value disappointed. read more

If I could leave a 0 I would. Went through drive thru, ordered a meal of chicken tenders and BBQ sauce. I kid you not I waited at that drive through for 15-20 minutes before the employees came out. No one came to check in, or let me know it's cooking. Once I got home, I did not get the soda or fries with it. $12 my a**. Don't go here and waste your money. read more

I got the lobster roll and it was very dry and fishy tasting. It says that it was tossed in a lemon aioli but was definitely not. Really disappointing after spending that kind of money. Could not eat it. read more

Reuben sandwich was excellent! Not fatty at all. Service was good as well. First time dinning inside. Very clean as well. read more

Kelly's Roast Beef - Seafood Near Me - Naples, Florida

What started out as a joyous adventure to one of my favorite childhood sandwich shops ended in tragedy today. The prized northeast franchise Kelly's Roast Beef made a horrible decision to trust Floridian's to follow their tradition of preparing thinly sliced delicious roast beef for their sandwiches and have instead took the lazy way out cutting thick slices. The difference is unmistakable and feels more like bitting into a steak tip sandwich with the meat pulling out as you fight to chew through this abomination. I hope they can somehow steer this franchise location back on the right path and restore the good name of Kelly's Roast Beef. read more

I wanted to like this restaurant. They have many things to work on. Unfortunately buns were burnt on roast beef , fries were cold. read more

It is very difficult to rate this place, so let me explain. On the positive side, the staff is cordial, efficient and accommodating. The facility is new and kept very clean. We ordered the roast beef sandwiches which were very tender, good amount of beef, excellent sauce, and fresh bun, exactly like Kelly's in Revere, Mass. The fries and onion rings were very well cooked and hot. Now the bad news. We also ordered the fish plate, the fish being cod. The fish was cooked properly but it was so hard, yes hard, it was difficult to chew and had an off taste. Four adults spit it out and couldn't believe it was fish! We all agreed that the "cod?" was probably frozen for a very, very long time and then fried. When the staff was advised, they did promptly and kindly replaced the plate with a roast beef sandwich. I'd highly recommend Kelly's for a roast beef sandwich, but unless they correct the very bad fish being served, just order any of the beef sandwiches, which are vey good. read more

This place will not get past their first lease, it is a ghost town and rightfully so. Mid overpriced food.

Roast Beef sandwich was good but cold. Onion rings were good but cold. French Fries were good but cold. Hamburger was good, the only thing that wasn't cold. All onion, tomato, lettuce is al a cart. This is a fast food shop with plastic silverware, single serve condiments, counter service only. Been their twice will not go back a third time, too many other choices. Very $$$, easy at least $22-$35per person, soda and water, alcohol for fast food. read more

Went to Kelly's Roast Beef yesterday and the food was much better than the last time we went there. Service was great and they even checked to see if we needed anything else. read more

Sturday 1pm everything is crowded except this place. Cold overpriced roast beef. There is much better available for the price point.