Wonderful place ! My best experience at a dealership. Friendly staff and they did the job right.

I recently bought a motorcycle for my husband (best wife ever, right?). He picked out the place, but I was the one needing to get financed. We put in all the financing information in online and by the next day their helpful finance guy called me and let me know that we had been approved and could pick up the bike that day!! My hubby was on the road with his new bike that afternoon and is happy happy happy! Great, no hassle service!! Would highly recommend for anyone considering a bike! read more

These guys are great! I bought my bike from this place and was extremely satisfied in the way I was treated. Their location is out of my way, but I return here for parts and service, just for their customer service. read more

Hands down best experience I've ever had. Worked with Joey to buy a new 2020 KX450F and I couldn't be happier with every aspect of my purchase. I'd give them six stars if I could! If you're on the fence, go here and you won't regret it. This sets the standard really high, I don't think they could have done anything better. And I'm tough to please! read more

Great business, friendly staff. I bout a 2013 Ninja 650 here, the salesmen were not pushy at all, and very helpful for a new rider such as my self. The service dept is also very friendly, I've taken it in a few times for basic tuneups and they do exactly what I ask for and the pricing is very reasonable. read more

I won't lie their a pretty cool place to go. I'm buying a new bike next month so I been going back and forth between here and rideNow. I like these guys. They don't pressure you or nag u when u walk in. They let you be and give you ur space. No pressure sales even if your just looking. Imma go with the ninja next. read more

One of my favorite Dealerships. Jeff, the owner has helped me for years. They've always been fair in price, had great gear and the service department has always done a great job. My dad has also found the same to be true. Give them a try before going elsewhere. read more

Bought a used motorcycle from here, had an issue with the bike starting, as this was a used as-is bike, I was concerned it was now my problem. Kelly sent a truck and trailer to pick up the bike at their expense, fixed it the right way and made sure we were happy with our purchase. This was only a $2500 used motorcycle, and they did everything to make it right. Most places would not have taken the time with a small purchase. The staff was great, Matt was there even when we had an issue. Long story short, Bike runs great, could not be happier. Would go back again for my next purchase as I feel they stand behind what they sell. AAA+ for Kellys. Would recommend to anyone without hesitation. read more

As the others have stated, I went to Kellys because of the reviews, and can only add that it was quick painless deal......no bs, Greg was my salesman, and the only one I had to talk to in discussing the price. Great buying experience..........stop in. read more

I cannot say enough positive about how I was treated at Kelly's. In the past, when I owned a 1500 vulcan, they took care of it and I was always happy with service. However, that's not why I'm writing this review. If you need someone in sales, go to JOEY GIBBS. He will treat you with respect. He's honest and will work for you and is just a nice guy to to business with. I discussed one of their Honda's they brought in on trade and I wish CAR sales people would take a lesson from Joey. read more

Took in my JetSki to find out what the problem was. Charge me $200 to look at my jetski .They couldn't figure out what exactly the problem was. They took apart the electrical department and did not put it back together. Parts were missing.They told me if I want them to put back the electrical system it will cost $300 and that I have to buy the parts that were missing. Worst company I've ever dealt with !!!! read more

After going to another dealership which was a nightmare we found the ninja 650 we were looking for at kelly's. The salesman we dealt with was Joey and he made it a pleasure to be there and simple to buy a bike !! We would go there again if we ever need to get another bike. read more

Revision : Gmail was blocking Joey's replies... He DID respond and showed me know his phone. Issue has been resolved to my satisfaction. I stopped in and met with Joey and Jeff today... Recommended highly !!! read more

Kellys crushed both GoAZ and Ride Now price on this unit by several thousand dollars. The other dealers didn't even have the units in stock nor could they deliver by Christmas. We conducted business entirely over the phone and the Teryx was delivered the following day. This Dealer is LEGIT!!! Thank You! read more

600$ in carb still dies from nuetral to 1st took 2-1/2 weeks no parts said need new sprocet and chain they are only 1 week old what a scam never go back read more

A great place to do business! I had a great buying experience without any pressure. I highly recommend them!

Some of the employee's bikes are parked outside along with the showroom- for-sale bikes. I was admiring one of them when an employee came out and asked me not to touch his bike. The issue is I didn't know it was his bike I thought it may have been for sale. It left a sour taste about the place and I don't appreciate some young 25~28 year old guy angry at me. If anything shouldn't the employees be parking in the back or at least not out front with the for sale bikes. If it weren't for the part I needed I would not even gone into the store. Thankfully one of the older gentlemen helped me out with the part I needed. I'm not sure if I'll have returned business there. TL:DR employees shouldn't park their bikes out front with the for sale bikes. read more

i am a first time motorcycle buyer, who knows next to nothing about them, when i approached their sales people, first of all i stood there and watched their sales people mill around, joke about while im standing there obviously needing help and not until i approached a salesman did i get any attention and even then it was negative. He asked me to sit down for a moment while he finished "something" i sat... and continued to sit for 30 minutes until he finally finished whatever he was doing. when we finally engaged in conversation he was obviously annoyed that i didnt know anything about bikes and was asking alot of questions even though i read up on them and my questions were quite specific... i was very set on purchasing a 2015 Ninja 300 from them because every review i read said that the 300 is the best entry level bike on the market. but since he had a ton of 2014 models left he wouldnt even show me a 15 and stated that "they are basically the same" which i learned is not true, the electronic systems have completely been epdated and the instrument cluster was updated, which is what drew me to the bike in the firstplace... after our brief 5 minute conversation i left without a bike because the sales man was to busy to even talk to their finance person... so i left day one without purchasing a bike from them... Day 2, i corresponded with the salesman via email while i was at work and asked if he had had a moment to run my information by the finance manager, he said quote, "no, i havent seen him yet today, when i do you'll be the first to know...." and yes the dots were included in his email. and as someone who types and reads alot of emails every day you are able to decern tone after a while, and this was an email that essentially stated, "ill get to it when i get to it now lave me alone." Day 3, i again ventured into the sales area and met with the salesman, who still had not spoken to the finance manager about me purchasing a bike... so at this point i became so frustrated, i told him i no longer wanted to purchase a bike from him and asked to speak with another salesman, to which he replied, "ok" come to find out hes the only salesman working that afternoon. so i left. without ever having spoken to a finance person 3 days of constant effort on my part and no sale was made, or even attempted. and upon further review ive decided to purchase a new 2015 Honda CBR300R because it actually fits my needs better anyways, an extra 5 mpg, $1000 less, and its not classified as a sport bike so insurence is even cheaper... Kelly's kawasaki missed out on 5000 dollars worth of business plus whatever riding gear i would have needed... #sorrynotsorry read more

After poor customer service at another large dealership ( which has numerous bad comments on Yelp) we went to Kelly's. What a great experience! Our salesman was Joey and he did an outstanding job assisting us on which side by side would meet our needs best! No high powered sales pitch, just gave us the information and showed us the side by sides and let us decide. Gary in the parts department and the two other parts guys were also really open and helpful ( bought helmets). The whole team at Kelly's seem to have a mission to make you feel welcomed, give you information ( without BS) and get you going down the road with your new wheels at a fair price!!! read more

So after highsiding my bike, I decided to take it up here to get fixed. I live in Tucson and hate all shops here so I decided to take a chance on this place. First off the damage was pretty extensive, mostly cosmetic, but some internal. The one draw back was I said I did not want to involve the insurance and just give me a quote on what it would take it to get it safe and back on the road. The first quote was an insurance quote which would have totalled the bike. After explaining my situation again and working with the shop, we got it down to a good price and the bike looking good. The work that was done was amazing, and Dave always kept in touch with me. I would call (maybe to much) and he always had time for me and was awesome. I got the bike back and you can not tell it was highsided. It may take a while to get the parts OEM, but it was worth it. For all Tucson riders, they just opens up a new shop called "Arizona Kawasaki KTM Triumph" in town, go check them out. If they are as good as Kelly's they will do you right! read more

I checked with two other dealers and Kelly's Kawasaki was the highest priced out of all three, they even said they couldn't find the price I see online so they tried to charge me a higher price. They didn't want to work with anything so recommend go AZ motorcycles for your best pricing read more

Dave in service was AWESOME! I had no power when I exchanged my old battery for a new one. I called Kelly's and Dave said bring the jet ski in and he would see if I blew a fuse. Sure enough, that was the problem. He knew the urgency in having the jet ski fixed for the next day. I really appreciated him getting me right in and fixing the issue. He then informed me that I had a recall with a part on my ski and ordered the appropriate part. Robert the parts manager is always friendly and helpful too. He remembers his customers and goes out of his way to explain the products they have, the cost of the items and takes care of the ordering the correct product. He showed me where my jack equipment was to change a flat on my trailer and how to do it. I was talking with him about problems with my tail lights always getting burned out. He suggested I get LED waterproof trailer lights. Gary is another great staff member who is super with the customers! Robert in the service department showed me how to check my oil, showed me where the fuse is located and how the battery needs to be disconnected to prevent future fuse problems. Thank you Kelly's Kawasaki for EXCEPTIONAL CUSTOMER SERVICE!! Laurie read more

We bought our Teryx4 here over a year and half ago. Joey and the whole team at Kelly's were awesome. We have had regular maintenance service performed there and again top notch quality service. This weekend the Teryx4 wouldn't start and so we had to hook up a battery charger to get it to start so we figured we had a bad battery. We also had a flashing light on the dash as well. We took it in for service because we didn't know if the light was due to the battery or if we had something else going on. Picked it up today (it was ready yesterday but we couldn't get there before they closed). It was only the battery. But there was no charge because it was covered under warranty!! Not even a pro-rated charge for the battery. Talk about an awesome warranty. We went with Kawasaki because of the warranty. Other manufacturers do not stand behind their products at ALL. Most warranties are not even a full year but Kawasaki has a 3 yr warranty! Best product, best service, best team! read more

These guys are total scumbags took my bike in for service for a oil change and rear brake pads left get a call from them saying I need a new chain and air filter and a full service I had gotten a full service last time I was there been only 2500 miles since long story short we get into it about it finnaly I tell them im done put my bike back together im leaving so I get my bike back and parts are missing wtf I tell them they say it was missing when it came in but didn't metion anything early about it plus it was a grommet on the inside I couldn't get to unless I took the bike apart which I have not. then I take it down the street to ride now they say nothing is wrong with the chain go figure ive been getting full service from these guys for a while I don't think they do anything but change oil when the do there full service be ware of these crooks. read more

We recently bought a teryx4 from Kellys. They gave us a great out the door price, the financing and purchase went smooth. We were going to come back in a few days to pick it up once everything was finalized. Once my husband got the call from the bank that everything was good to go, he called kellys wondering what would be a good time to come grab it since he would be in the area later. Come to find out, Kelly's shipped our brand new teryx to Costco to be put on display. Needless to say we were pretty shocked and furious that our new teryx was mistakenly taken to a costco. We argued with Kelly's about it saying they needed to right the situation and go pick it up. They claimed Costco wouldn't let them until the following day, and that we could come get it after 5pm. Ridiculous. The Teryx that we now owned we couldn't even come pick up. My husband spent all afternoon arguing with them and they finally agreed to deliver it to our home first thing in the morning. That didn't happen. It didn't arrive until the afternoon. They kept giving us the run around about what actually happened. Will not be doing business with them again. read more

Having been in the car biz I went in with some typical expectations and must say I was pleasantly surprised I met Butch (Sales) and Jimmy (F&I) great pair. I told Butch I was looking for a 14 Ninja 300 for my wife gave & him all the details then talked to JImmy and got the numbers in line for financing. I had my wife stop by after I had left so she could test fit and be sure it's what she wanted and she was surprised as was I when she went in and Butch knew who she was and even called her by name. This made a huge impression on both of us as to the attention that was paid to us as customers. Needless to say my wife is now a member of the biking community. She even made a new acquaintance and future riding buddy while there, MARY!!! Mary handled selecting & fitting my wife for her gear and gets a big thumbs up from both of us. This place is what a smaller shop should be like. When you walk in you get that "CHEERS" feeling (showing my age) where everyone knows your name. Will be doing business here in the future. read more