I have to say i'm new to the valley but not new to bikes. I was looking for a good shop since…read moreleaving southern nevada where I had my harley mechanic. Talk to mike over at arizona motorcycle service on the phone he sent me an estimate. And did exactly what he said he was gonna do. Mike and the crew are the best over there. Won't take my bike anywhere else. Highly recommend

These folks are all about the bike and customer service! They did my battery, tires, brakes, grips…read moreand got me on the road fast! All I can say is wow and I highly recommend!

These guys are amazing. I spoke with Austin, well emailed actually. He emailed me a great price…read morewith the complete sales sheet. Austin gave me his best price in his first email, which was noticabley better than 2 other dealers in the area. When I piced up the bike they had all my paper work ready and I was in and out in 15 minutes. Now if is how they treated me on just a $5,000 bike, I can imagine how well they take care of their bigger customers. Great service from Austin, Nick, and Matt. All seemed to be employees of the dealership, not 22 year old kids on a sales floor at a nationwide chain.

Nice store. Friendly people. Lots of different brands. Good prices. Easy to find next to I-10.read more

for service and other matters such as new bike sales and used bike trade ins Eric and mark have…read morealways been very professional and fair to work with. They are also very friendly and knowledgeable. Fred F

I live in Apache Junction, after reading reviews I decided to give this Tempe location a try. They…read moretruly went out of their way to make sure that I was happy. I went there to install new crash guards and fix my sound system; I walked out spending almost $1,000 for items that were critical to my survival and the bikes...items that would have cost me much more if I waited any longer. They found things while installing the guard that needed to be changed. The air filter (an expensive part ANYWHERE) hadn't been changed in 16 years and was choking the bike, they showed me the once green now black filter, the brake fluid had never been flushed in 75,000 miles (21 years), the brake pads were worn down almost to the metal, (they showed me). My 2003 Goldwing looked new, so these were parts I never even thought about (I was always checking the oil and tires) - but I am GLAD they did! This was my 20-year anniversary for my bike and I am glad I made the decision to go to D&D because they did excellent work. They also went above and beyond by checking my speaker wire, making some changes so the back sounds better, and replacing some rubber washers complimentary. Purchasing and installing crash guards, repairing wiring on sound system, replacing air filer, checking battery connections, removing inside cardboard cover on rear speaker that was distorting the sound (sounds great now), replacing brake pads, and flushing out brake lines. Highly recommended!

My buddy was looking to buy a chopper when we passed Desert Custom Cycles and saw a number of bikes…read moreout front. We pulled in. My chopper was making a noise like an exhaust leak had started. Young Bill came out right away without hesitation to examine the bike to see if he could understand what he was hearing. Sure enough the pipe had loosened. He offered to grab his tools and tighten it up. When that didn't work it was determined the exhaust gasket had blown out as a result of the loose bolts. Again, Bill did not hesitate to pull the pipe and replace the gasket only to find the studs and the nut attached had failed too. Bill and his dad brought the bike into the shop and worked on it, again, without hesitation, working into the night until nearly 8:00 PM! They tried a number of techniques and tools but ended drilling out the studs, retapped the holes and installed new studs. They replaced the failed parts and never asked at anytime about charges or postponing-they just got to work and finished what needed to be done. This family-run company has an honestly and work ethic that is rare in repair shops in the Valley, not to mention many businesses these days. note:all of this for just being willing to assist a rider in need. They offered free drinks and made conversation, never complaining about the trouble in hand. I can't thank Bill Jr, Bill Sr and his wife enough for their valiant determination and hospitality. This is a stellar company to be admired and respected.

My Dyna only gets worked on by 3 people and there all named bill , also jet dog makes me not hate…read morethe world as much and they have never steered me wrong I've only been told honesty and they are always transparent on what needs to be done and what don't. I have watched them work countless hours to help out the community and make motorcycles great again !

Phoenix Triumph is by far the best place to take your Triumph. Been taking my 2014 T100 here ever…read moresince I moved from Cali. I wouldn't take it any where else.

Chris and Spencer are awesome and always helper. Anything bike related to triumph they are your…read moreguys .

Keegan and his crew are fantastic. Knowledgeable and friendly, they took care of my 300cc SYM…read morescooter in a very reasonable time. They moved next door, so they had some down time with the transition to that location. Worth every penny. Help local and smaller businesses like this out!

Recently bought a bike from here. Not even 400 miles later I have an oil leak. Tried to email and…read morecall the Chandler power to see what can be done or at the very least get some pricing for repair work. Emails have gone unreturned and their phone number is disconnected.

I recently purchased a 2026 Aprilia RS 660 from this dealership. While I'm very happy with the…read moremotorcycle and the price I received, the customer service throughout the buying process was disappointing. During financing, I was initially presented with a payment of $335 per month at 17.99% APR for 60 months. After reviewing the numbers myself, I questioned the payment and had it corrected. As a customer, I shouldn't feel like I need to double-check basic financing calculations during a purchase. When I politely declined the extended warranty, the finance manager responded by saying, "I'll give you more time to think on it." I understand offering additional products is part of the process, but once I declined, I expected my decision to be respected without additional pressure. The biggest issue was the lack of communication after the paperwork was completed. My family and I, including our two young children, sat waiting for approximately 20 minutes because nobody informed us that the transaction was complete and that we were free to leave. It wasn't until I got up and asked that I was told everything was done and the motorcycle was ready. To top it off, the bike was delivered with only about half a tank of fuel. When I later reached out about it, I was told that state law limits how much fuel can be stored on site. While I understand there may be regulations and operational limitations, it felt like another example of a lack of attention to the overall customer experience. Again, I am very happy with the motorcycle itself and appreciate the deal I received. However, the buying experience felt rushed, poorly communicated, and lacking the level of customer service I would expect when making a major purchase. I hope this feedback helps improve the experience for future customers.

So we walked in and walked straight to the bike we were looking at, as we were just standing there…read morewe were greeted by a very friendly and welcoming woman named Kaylee came up to us and helped us we talked ran some numbers and got to business, we probably should have came here from the begin because my partner had all ready bought a R1 from here a while back ,but anyway coming to today. We felt welcome and we were helped right away we come for what we wanted and left with it, mind you we live in Tempe and decided today was the day we were going to buy a grom . following him home was the most boring part of my day lol We're thankful for every one who helped us feel seen and help in our bad decision making today definitely will recommend anyone to come here for any purchase

Thank you Antwon S. and Darrin for making getting a new Harley an easy process. Thank youread more

My husband and I just purchased our third bike from DWHD and I would never dream of going anyplace…read moreelse in AZ. Jerry was super helpful as always and made sure we chose the right bike that we would be happy with. Everyone involved in the process is always super nice and helpful and make you feel welcome and appreciated. And the music is always perfect! :)

Purchased my 26 ZX10 from Kaitlyn. I've purchased a few bikes from dealers before and their fees…read moreand prices are just through the roof compared to Kelly's. This place really makes you feel comfortable and like family. You can tell it's just riders helping other riders which I can't thank them enough for! 10/10 recommend even just coming in to chat if you're considering a new ride and you'll see what I'm talking about. Thank you Kaitlyn and the rest of the team that made my dream of finally owning a ZX10 come true!

I can't believe I have never written a review on this place as I've been here tons of times. I…read moreguess looking at motorcycles just caused my mind to short circuit on everything else. Kelly's is a wondrous place, full of that new motorcycle smell that enters the blood stream as soon as you walk in and take a breath, bathing you in happiness. Their sales staff are low key which is nice as nobody likes to be dogged around a showroom floor. They have an amazing selection of motorcycles too, everything from Kawa's to Triumphs and Ducatis. Royal Enfield's are in abundance as well. I've never used their service department so I can't speak to that, but they have a pretty solid parts department. I'm a big fan of Japanese bikes. So having a place that doesn't start with Ride Now or Harley is my own private paradise.

Just purchased a new bike from GO AZ in Scottsdale. Great experience, no pressure. Highly…read morerecommended.

So here I am getting ready to put my tube in my rear tire for a ride this weekend and low and…read morebehold there's no valve stem nut or the valve!!!! That's because the 3rd grader they had swap my dirt tire back from a paddle didn't put it back in. WTF!?!? Not only did they charge me over $100 to do the tire change "uh, da cost is ekstra becoz of yur bib". Eat a dick! And thanks for gouging the rubber on the bead down to the steel in 2 places. Never again. Thanks for teaching me a very expensive lesson!!!