Urban Flora went above and beyond with their delivery to ensure that the recipient received the…read moreorder. I would highly recommend both the selections they offer and Urban Flora in general. The San Jose area is lucky to have them!

I sent a few arrangements to the care home staff who took care of my uncle before his death. Van…read moredid a beautiful job and her style and taste are beyond exquisite. If you want a high quality arrangement with premium fillers (let's face it- the fillers matter as much as the flowers), fresh flowers, and care- Urban Flora is the absolute best.

I'm a little late to the review party, but always better late than never! I've utilized Rosies &…read morePosies Downtown florist on two separate occasions, three years apart. Both were for sympathy sprays that were ordered at the last minute (less than 24 hours from the event). This florist was so easy to work with. Everyone from the staff in the store to the delivery driver all provided superb customer service! I've asked them to text me pictures of the arrangements (for this review process mainly) and it seems to be a standard service which is great! The common denominator here is consistency. If you're looking for a florist in the SJ area that offers reasonable prices, clear communication regarding their services and bandwidth, friendly customer service and provides a service that you can count on, look no further. I would use their services again in a heartbeat.

I've been disappointed with this company before. I've been coming here since 2009, and it's always…read morebeen inconsistent. The last time I bought flowers here was in 2011. When I purchased flowers then, I was disappointed, so I called them to arrange another bouquet, explained what happened, and they made my bouquet PERFECT. They definitely made me feel like I was getting what I paid for. I returned earlier this year to buy a bouquet for $115, with 15% off for following them on social media. You would think $100 would get you a nice, large bouquet, but it didn't meet my expectations for that price. Yet again, I came back to buy two dozen roses for $200. I showed them inspiration photos, but the bouquet looked nothing like what I requested. I paid extra for fillers and greens, but it was still disappointing and didn't feel extravagant, especially for $200. What disappointed me the most was that when I picked up the flowers, they hadn't even removed the thorns from the roses. If I'm paying that much money, shouldn't the thorns be removed? Sorry, but you've lost a customer--I won't be returning. Overpriced and underdelivered. If the presentation had been on point, I could accept the price, but it wasn't. Side note: The people who work here are nice, but the quality of the work is subpar.

I will only use Bloomster's to send flowers to anyone in their service area. The presentation is…read moreimmaculate, perfection, beautiful! Recently, by accident, I gave them my address for delivery and they were so gracious to deliver to the correct one. I love their arrangements! I have never seen one that was less than perfect!

Bloomsters was very communicative and I received an email that my order was out for delivery and a…read moretext message to confirm that the flowers were sent. The recipients raved about how gorgeous the arrangement was so I trust that they did a phenomenal job, but it would be nice if they could send a picture of the final product!

First, I found Ivy last summer when i planned for a micro backyard wedding. I needed someone who…read morecan decorate my pergola as our backdrop. I reached out to Ivy and received a response quick. I sent her pictures of my backyard and what i had in mind, drafted what I envisioned roughly. Along with my limited budget. She told me not to worry, she will make my bouquet and pergola pretty. She even made a small boutonnière for my dog who was my ring bearer. She didn't disappoint. She and her assistant showed up on time in the morning off, it took them 2 hours to spruce up my backyard. The bouquet is so pretty. She gave me an upgrade! The pictures that I posted here speak for itself. So this year for Lunar New Year, I decided to order a new entryway flower arrangement. Again, she didn't disappoint! Soooo pretty. Love love her touch and selections. She will be my go to person when it comes to flowers.

Ivy made a beautiful wedding bouquet and boutonnieres for my San Francisco city hall elopement. She…read moreis kind, attentive to detail, communicates well, and makes gorgeous work. I highly recommend her services.

I had a great experience with Cupertino florist for my Daughters Birthday Party. The flowers were…read moreamazingly fresh. Also for what I paid for was really worth it!! Jay the owner was really helpful with showing and picking the right color for my event, 5 stars for sure!!

TLDR: they forgot about my order placed 5 months in advance and paid in full, resulting in using…read morethe wrong, cheap, and old flowers. they offered no apology and argued with me. Full story: I placed an order 5 months before a photoshoot where I wanted to hold a bouquet of flowers. I sent them a verbal description and a photo of what I wanted and they assured me they could do it. They quoted me for the bouquet consisting of pink garden roses, calla lilies, and lily of the valley and I paid in full as requested. The day before pickup (that we had agreed on 5 months ago), I sent an email to confirm. They replied with "Please call me to see what you are referring to." After calling, they could not find the order and after being put on hold, they eventually found it. Clearly they had completely forgot about the order. The order which they themselves said "I'll check availability (especially for lily of the valley, as it's seasonal) and provide you with an exact quote and timeline". Upon arriving for pick up, they had replaced the lily of the valley, one of the most expensive bouquet flowers, for baby's breath, one of the cheapest. Not only that, the garden roses were standard grocery store roses. The roses were also dry like paper, which isn't surprising since they had thrown it together in less than a day even though they had 5 months notice. When I asked for a 40% partial refund, I was negotiated down and patronized about how the price for the bouquet was way too low for what I had asked for because lily of the valley needs to be special ordered from France weeks in advance, etc etc. 1, it's not my fault that they under quoted, 2, I know that the flower needs to be special ordered; that's why they were given 5 months notice and I asked if the flowers would be available for that time. They also argued with me that the roses they had used were actually garden roses. The photo speaks for itself --standard roses were opened up, fluffed, and squished in the center to mimic the round shape of a garden rose, and others were unmistakably standard roses (like the one I circled in my photo). One of their employees was agreeing with me and saying that the flowers used did not match the photo and description I sent. She was shortly dismissed from the counter. They kept saying "we want you to be happy" - yet never acknowledged or apologized for forgetting the order or gave me as much of a partial refund as I was asking for. They asked me if the inspo photo I provided was photoshopped. The flowers exist in real life and they simply did not use them. They said they could create it at the time, so why would they ask that other than to make excuses? They simply forgot about the order and didn't order the right flowers and tried to pass off a cheap bouquet of old dry standard roses and baby's breath as what I asked for. I could have made what they made from a grocery store and the flowers wouldn't have been paper dry. Their tone when I was talking to them was like I was bothering them and being ridiculous for asking for money back, saying that the cheap bouquet was worth more. They said "I used extra calla lilies and I put it all together." First, there were not extra calla lilies and even if there were, it would not make up for everything else. Second, you put it together?? Are you not a florist? A florist is supposed to 1, source flowers, 2, put the flowers together. Failed on one. Bragged about the other. Sorry for not being impressed. Upon me insisting on the partial refund and arguing back with them, they offered to remake it and for them to deliver it the next day. Which would be day of the photoshoot which I had to leave in the morning for, which is why I scheduled pick up the day before. In the end, the delivery did not work for the timeline and I never got the flowers.

I live out of state and wanted to send flowers to my Godmother for her birthday. I called Ann's…read morePetals based solely on the proximity to my Godmother's home, and it was the best decision. Ann was so professional, kind, patient and courteous. I explained what it was I was looking for and she not only listened to what it was I wanted, but made the most beautiful bouquet I've ever seen! True to her word, Ann delivered the flowers to my Godmother's home first thing in the morning. My Godmother lives in a senior community and Ann also delivered her some fruit out of the sheer kindness of her heart! My Godmother told me she felt like a teenager again when she saw the flowers and couldn't stop saying how much she loves them. I am beyond grateful for Ann and her kindness and professionalism. Her abilities as a florist are top notch and second to none, and her character and heart are beyond measure. Being out of state, I have kept Ann's number for future purchases. Please let my review aid in your decision making, and don't hesitate selecting Ann for your florist purchases, you won't regret it. Thank you for everything Ann. Please take care and stay safe. Carlos

My best friend got her bouquet here for her city hall wedding. She sent an inquiry with the vibe…read moreshe wanted but requested fall colors. They gave her mainly pinks and when my best friend brought it up to Ann and she said she went off the pictures. The pictures my friend provided were mainly pale pink and rusty orange but the bouquet she got was bright pinks and white. Ann did not acknowledge that she read that my best friend wanted FALL colors. This bouquet was not cheap either. For then price she should've got what she requested. If you're going to buy flowers for your wedding here, please make sure to specify exactly the colors and confirm with Ann bc she will just go off my pictures and not what you tell her.

You want the Best flowers in Town at a fair price that won't break the bank? Try this place! You…read morewon't be disappointed!!! Thank you all!!! See you again soon! Jim H.

Flowers started getting ugly after a week and a half while taking good care of them. Flowers were…read morenice at first but smelled like spray paint. 200 dollars for these are crazy.

Highly recommend Thien Lan Florist! We unexpectedly lost a dear friend and needed beautiful flowers…read morefor his viewing/funeral on very short notice. They were incredibly responsive, accommodating, and communicated with us throughout the entire process. The flowers were absolutely breathtaking and even more beautiful than we could have imagined. We're so grateful for their kindness and care during such a difficult time. Thank you, Thien Lan Florist, for helping us honor our friend so beautifully.

She did it again! I have happy fiancé…read more I last minute texted them last night because it mayyyy have slipped my mind that it was our anniversary. Instantly promised me they would get the delivery done the next morning with no hesitation! They are the GOAT florist! thank you

I went to pick up a late Mother's Day bouquet and came out with the most beautiful bouquet ever…read more The owner was very sweet and took her time to make it look nice. She was very helpful and I'm very glad I went to her, please support this small business and you wont regret it!!

Van was very respectful and helpful, I walked in know I wanted a bouquet of lilies, and she created…read morethis beautiful bouquet very nicely. I'm very pleased with the bouquet of flowers and how nice she was. The bouquet is fairly priced for the time and effort she put in so I didn't mind how much she charged me at the end.

Juanita's Flowers exceeded our expectations for our wedding flowers. They provided us with the…read moreexact flowers we asked for and delivered them on time. We also got so many compliments on our flowers. Thank you!

Very disappointed with Juanita Flower. I placed an order for orchid leis a month in advance and…read moreeven called a week before pickup to confirm everything was still good to go. TThen just one day before pickup, they suddenly called me and said they could no longer make the orchid leis and only offered carnation leis instead. The carnation leis did not look nearly as nice, and there was supposed to be a $5 refund for the price difference that I still have not received. Poor communication, last-minute changes, and unresolved refund issues made this a very frustrating experience. I would not order from them again.