This was a great business to work with. They were very helpful and made sure they kept me informed about my vehicle. Carlos is a business owner who cares about the reputation of his company, and doing the right thing. Our car looked better than new when we got it back! read more

If you have had the unfortunate experience of damage to your vehicle, I highly recommend this place! They communicated efficiently and effectively, they worked for the best outcome for me (their customer), gave excellent advice and didn't skimp on replacement parts. I know people feels they are getting fleeced when they enter a mechanic or body shop, (because I was one of those people!) No more! The entire staff made this as painless as possible and my car looks perfect!!! Good to know there are still some honest service professionals out there. Need your car fixed, on time and as close to its original condition? Call Carlos at Keller Haslet Collison. It's worth the drive if you aren't on this side of town. read more

So this all started when I had my windshield replaced by safelite and in the process the technician scratched i the roof of my pickup. Safelite owned up and with no issue offered to have it fixed, all good so far. Then, I took my vehicle to Keller Haslet Collision Center. Everything was fine at first and the folks seemed friendly enough. Then I came by when my vehicle was supposed to be finished only to find it parked next to the street unlocked with the window down and the interior was covered, (and I mean covered) in a dried mixture of paint dust and water, both front seats, dash, center console, and steering wheel. I went inside to ask Carlos what was going on and why my vehicle was left open next to a busy road his response was that "they keep an eye on all of the vehicles". Of course that isn't acceptable but let's move on. I then ask why my truck is a mess, and he said that "Safelite did that". If you have ever seen a windshield replaced you too would call Carlos a liar since the only thing they use that could make a mess is a thick black adhesive. I let Carlos know that this is unacceptable and continued fighting his lies and excuse for a while until we come to an agreement that he will have my vehicle cleaned up and ready the next day. Finally I come to pick my vehicle up on the agreed time to find that he did have his guys clean my vehicle but no where near an acceptable level. He once again had his guys come and clean my truck while I watched and waited, 45 minutes later they were "done" but there was still leftover residue from the initial mess. I ended up taking my vehicle and leaving unsatisfied. To summarize this place, they do sloppy unsatisfactory work and make a weak attempt at best to resolve it, Carlos lies and they lack respect and responsibility for your vehicle. I have dealt with numerous body shops before and this one is the worst by far. If you're looking for a cheap quick fix to a vehicle you don't care about this place could be for you, but if you're having insurance/third party pay for it and expect professional quality work don't go here. In response to the owner's comment: Yes this truck is a 2002 but only it had approximately 85k miles at the time, but his attempt to discredit my review is yet another lie. The interior is actually immaculate and the reason for me being upset. The comment about it not having a windshield is referring to the windshield he requested I have removed (at his shop) so he could properly repair the vehicle, and then his guys failed to properly seal the opening while doing the work which created a mess. Yes it was seven months later that I am writing this, being done so wrongly creates a long lasting memory. read more

Went there to get windshield replaced. First time windshield was not replaced properly and had to take it back to be replaced again. Second time Was told it would be an hour .. It ended up being three hours then on the drive home a piece of the car flew off! Then they came to fix it and it was -and is still -- messy sloppy work. Epoxy all over car parts, wires not properly tucked in. Should have gone to dealer and will from now on. On the plus side they paid our deductible and rental car. They use a third party windshield repair...maybe they should rethink this or get a new one. read more

I just called to see if they could clean the carpet in the back of my wife's car. Even though their Saturday hours are published as 8 am to 2 pm, the message on the phone said they are closed today. I'm very disappointed. My wife had taken our dog to the veterinarian yesterday where they had to perform an emergency surgery on his rear end due to an infected plugged gland duct. Well, on the way home, he had a bowel movement and then stepped it all over the back of the mini SUV. Needless to say, the carpet needs to be cleaned as soon as possible. Any recommendations for a great auto detailer who can handle this today and do a great job at getting all the fecal matter and a little blood out of the carpeted floor mat and off a couple small spots on the walls? read more

I originally went to Kwik Kar off Denton Highway in Watauga with the "Free Alignment" coupon they put on my door. This was for an $80 alignment, not the free Alignment Check. My alignment was off from hitting a curb. They said it would be real quick, like 15 minutes. 45 minutes later, they bring me to the garage and show me the fancy alignment program. The technician said I couldn't get an alignment, because the real issue was a bent knee assembly. He said he would call me in the morning with a quote to let me know how much that would actually cost. The next day, he calls and tells me it would be about $750 for the used part and labor. I said I'd get a second opnion. I took the car to Keller Haslet Collision, who said the knee assembly wasn't bent, but the part had shifted slightly from the impact with the curb. They just had to unscrew a few bolts, move it back to the correct spot, and screw it back in, which they did. Then they could do the actual alignment. They charged me $150 for the diagnostic, fixing the issue, and the alignment, which I happily paid. read more

I was quoted $400 elsewhere to fix a broken regulator on my window. Less than half the price here, fixed in about an hour, and Carlos went above and beyond what was reqired of him. I will definitely be back and highly recommend. read more

Very honest shop that does quality work. The process of working with an insurance company was a beating but Carlos and his crew took care of my car and even were able to do some custom work for me within my budget. Highly recommended if you are ever in the same situation. read more

Best collision repair experience I've ever had. Carlos was extremely helpful and professional. Work quality was exceptional. They even waxed and cleaned the entire car. I recommend it without any reservations. read more

After having a competitive shop do a horrible job repairing my truck. I took it into Keller Haslet they took charge of the issues contacted insurance kept me in the loop every bit of the way. I could not be happier with the repairs. They will get every bit of my families body work, and referrals. read more

Best body shop EVER!! We have used Keller Haslet Collision Center twice and Carlos and his techs are great. Both times, we could have used a reputable repair shop less than two miles from our house, but instead chose to drive 55 miles from our home in Granbury , dealing with the horrible traffic on I35, to trust our car to Carlos. His work is very good, He is honest, and puts customer satisfaction FIRST. The car always looks brand new when the work is done, with even the engine compartment detailed. Even though we didn't have any deductible the second time, He gave us money back, just to say thanks for the business. I would drive 100 miles to use Keller Haslet again!! There is nobody better!! read more

Expert service and impeccable repairs. Cody Hill is a consummate professional. Thanks Cody.

I took my wife's car here for an insurance claim and after getting the car back we could not be more satisfied. Not only did the damage her car took when she got hit got repaired, but the extra mile Carlos and Gio went to make the car look newer than it is was incredible. The entire car looks like it got buffed to take out all the fine scratches and swirls, plus the impossibly faded and yellowed headlights look brand new thanks to the effort they put into it. The interior was cleaned and detailed as well and it looked better than the day we bought it from the used car dealership. If I ever have any other needs for our other vehicles, I know where I'm definitely going. read more

I can't say enough about this place. Carlos and his team are awesome! They are extremely reasonable and fair and most importantly to me, is honest. When I picked up my car it was extremely clean inside.. they did some serious deep cleaning in my car which I wasn't expecting when I picked it up because I just had bumper replaced. The car looked awesome inside and the work done on bumper replacement and the extra added work I requested was perfection. These guys are really the best! Thank you Carlos!! read more

Carlos will take care of you, all his staff are great and I have been going to him for about 8 years now. Great customer service and communication. read more

This is the second car I have taken in for damage repair. Both times I have been extremely happy with the outcome. Carlos and his team are very professional, and do great work. They are also responsive and easy to deal with. They worked directly with my insurance company to ensure items were covered. I would highly recommend Keller-Haslet for any body work or collision repair. read more

My Lexus 460 had scrapes and scratches on the side of the door and we had no idea where they came from. I took the car into Keller Haslet Collision Center and instead of telling me the entire door needed to be sanded down and repainted, they were very honest and buffed everything out to make it look like new. They were phenomenal! They are definitely the BEST body shop ever. Where can you find honesty like this today? My husband and I were so impressed with their work and integrity. We will always go here first! Joanne S read more

*WARNING* THIS PLACE IS SMALL AND NOT PROFESSIONAL. - This Mexican place did a terrible job on my car. I picked this shop because they waived the deductible and I seen the rating, but it's wrong. The rating was fake. - They don't know what they're doing, I think most of them are not licensed to do the job. They are careless, and unprofessional. I have to come back second times for correction because they did not put claim to hold the a/c condenser in place, they left it loose and bump to the radiator. THEN THEY TOOK THE CLAIMS FROM OTHER CUSTOMERS CAR TO PUT ON MY CAR.??? (CHECK YOUR CAR AFTERWARD TO MAKE SURE PARTS ARE MISSING) - Carlos was sent Rodz detailing to my home to made it up, but Alex was doing a terrible job on detailing. He just washed my car and shampoo the carpet, not even vacuum the backseats. It's not a car detail at all. I text him after the job and he said that's car detailing and he don't have time. ????? No waxing at all for detailing? - Anyway, avoid this shop if you want your car done right. $500 deductible is worth to have your car done at the dealer or other reputation shops. !!!!!!!!!!!!!!!!!!!!!!!!!!!!! NOT THIS MEXICAN PLACE .!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! read more

The guys at KHCC did a great job for us. We were involved in the hail and tornado of a couple a months ago. As soon as the insurance gave us our estimates for our car (2012 Highlander) we looked for a reputable collision center and found this one. We went here because of all the positive reviews on Google. One we got our car to their center they bent over backwards and went the extra mile to make sure all the body work was done properly and mostly to our satisfaction. He had minor hail damage, but the tornado swirled shingles around our car and scratched every surface down to the metal, including the windows. Our car looked brand new, inside and out. It smelled like a new car. When we picked up the car they hadn't just washed the car, it was detailed! Geo primarily took care of us, but Carlos was involved as well. They both provided great customer service, from dealing with us to dealing with our insurance. Even the dogs were friendly! We would recommend them and will return if the unfortunate arises again. read more

They took a bit longer than I would have like but they did a outstanding job. I had $6000 dollars worth of damage and they made my Expedition like brand new. I live in Mansfield, TX and it was worth the drive "to and from the shop" for the repairs they did. It is like new!!!!! If I have any other need for body work... This will definitely the place I will go to. read more

You can tell they care about you as a person more than any other auto shop does. They helped me and my impossible out of state insurance, I couldn't be happier with their patience, kindness, and hard work. Thank you so much! read more

I took my Infinity car to Keller Haslet Collision. They made the whole process so easy, I received phone calls from Geo to give me updates on my car. I picked it up today and they did a phenomenal job. This is certainly the place to take your vehicle. read more

How do I begin this review other than WOW!!!! These guys are amazing!!!! Let me start off by saying that I was a bit hesitant at first but I always prefer local than the big companies and boy did it pay off! After I had a little fender bender me Vs. some bricks in a parking lot my front end bumper lost. After I was done crying and consoling my car I drove my c-max over to FORD to see what the damage would end up costing me. Have you ever been somewhere and when you leave you just feel dirty and immediately feel the need to shower? That's how I always feel when I leave Ford in Dallas on Inwood, but I digress. After crappy customer service and a ridiculous quote without a technician looking at the damage some rando just writes me up an estimate for 1500 dollars and warns me it might be more... I said "huh?!?" Oh, and "it'll take us about 3 weeks to get to your car, it's summer time and we're backed up." I said thanks but no thanks and busted bumper and all I sped away as fast as my hybrid could carry me away!!! So here is when Keller Haslet Collision center comes into play. I actually live very close by so I can tell they are always busy, I thought what the heck? I called them up and immediately I got a reassuring sense that they might be pretty legit. I spoke to Gio on the phone and he was professional and not condescending at all as sometime guys in the collision service tend to be, just saying. Some NOT ALL. Next day I bring my car in and again Gio is extremely nice, professional and honest. After coordinating with my insurance company and Gio I dropped off my car and the guys at Keller Haslet took care of everything. What an awesome experience Gio and Carlos are the best. And when my insurance adjuster knew them by name the moment I mentioned Keller Haslet Collision Center I just knew I made the right choice... My car looks impeccable like nothing ever happened. And they treated me so well! Courtesy, professionalism, and honesty go along way with me... So if you're in need of repair work and don't know where to go, you must give these guys a try!!! You'll be glad you did! And you're wallet will also thank you. read more

I had an awesome experience with Keller Haslet Collision Center, I just moved to the Fort Worth area from Georgia and found Keller Haslet through yelp. They really took care of me and my car they surpassed my expectations, I would definitely use them again and I highly recommed them to anyone else. read more

This is by far the best auto shop I have ever been to. They are so, so honest and don't try and screw you over. Carlos goes above and beyond to get you a good deal. Will never go anywhere else again! read more

Couldn't ask for a smoother, easier experience. They told me exactly what to expect as we dealt with the insurance company, and made me feel very confident and comfortable with the whole process. I was extremely happy with the work done. Great job! Thank you! read more

What an outstanding owner, Carlos!! I found Keller Haslet Collision Center online when I was searching for a body shop to take care of the repairs from an accident. The idea it was a smaller shop and family owned is what caught my attention. When I brought my car, they Immediately noticed additional damage the insurance company had missed. They walked me through the entire process because It was my first time being in the car accident. The lady at the front is very kind and professional. Carlos and his team did a fantastic job fixing my car up. These guys went above what they had to do even touching up scratches for my back trunk and back bumper from my reckless backing to my garage door. While the time being there, I noticed their customers mostly were senior. I felt more comfortable leaving my car with them because I know that older people like coming back to see the same doctors that they feel at ease. Carlos is a "selected doctor" for their cars. My car looks as good as new and drives great too. Would recommend them for a professional and consistent body shop. read more

Carlos and his team actually made my car look better than it did before the accident. Far beyond any other repair shop I've been to in both quality and customer service. read more

Go nowhere else but "KellerHaslet Collision" for EXPERT paint and bodywork...fairly priced! Owner Carlos Rojas and his professional staff deliver a level of quality service that is unsurpassed...plus they are courteous, friendly, prompt, and affordable. I trusted my prized BMW sports car to them. The metallic, clear-coat paint job was a perfect match. I next brought them my wife's Toyota with 8 years' worth of nicks, scratches, parking lot dings, and stone chips. The challenge was tough, as it also had a custom three-stage "Pearlescent" white paint. Carlos and crew worked their magic again, and looked like it just came off the new car showroom floor! I'm recommending KellerHaslet to all my friends and business colleagues. They're THE BEST! read more