I've known about Quest Network for over 10 years. Its been a while since I used their services…read more However, yesterday I learned that my P/C was apparently infected with some malware. To my surprise my Norton Security software only protected against virus' - not malware. Norton advised me to contact a Certified Microsoft Technician to resolve this issue. They told me it may cost $200 to resolve. So thinking back, how helpful Quest Network had been in the past, I contacted Kris Luck, the owner of Quest Network. Kris was able to logon to my P/C and remotely run anti-malware software. He was so pleasant to work with. We had the problem resolved in less than an hour. It really gave me peace of mind knowing that I have a knowledgable source to turn to when I have any P/C related problem. I highly recommend Quest Network & Computer Services.

I first came here in the early 2000s shortly after Kris opened on Sheridan, a short walk from my…read morehome. I went to him several times after and was sad when he closed that location in 2017. Fortunately, I haven't had any problems that required attention since about 2015 until today when my computer lost its sound driver. After an online search, I found that Kris was now just a short distance away in Evanston. He was able to re-install the driver and update a couple other things I needed in a short time and at a reasonable rate.

Took our daughters laptop in for a hard drive replacement. Ken is welcoming , pleasant and very…read moreknowledgeable with extremely fast service and a turnaround time of less than a day. He also gave us some additional tips on how to further protect her computer from virus's. Very pleasant experience and we will be going back there with any further issues we have on PCs or phones.

Yelp says it's open, keep calling and even went there. No answer. I've been trying for weeks, can't…read moreeven leave a message.

Fixed my computer quickly and for a very fair price. Very knowledgeable and helpful!…read more It's never good to have a broken computer, but it was great to find a local business to make it painless.

Best service in the area..5 stars with great value. He even came in on an off hour to fix my…read morecomputer, A genius bar on Waukegan Rd in Glenview across from the fire station. I would go back again in a heartbeat.

BEST EXPERIENCE I EVER HAD WITH COMPUTER GEEKS!!!…read more They were nice, helpful, informative, and they were able to give my computer Windows 11 which, even Microsoft said they couldn't do! I got the computer back, it worked great until Microsoft updated my Windows 11 and broke my computer!! I got the blue screen of death! I called them panicking, thinking I would owe more money! But they were great! They took my computer and reinstalled the system software, which fixed everything, free of charge, because they stood behind their original work! I had a CyberPower gaming computer that couldn't play games! They fixed it all, for a reasonable price and timeline! And Angel was just the nicest guy! I will use these guys for every tech problem in the future!! I couldn't be happier! Plus, they added a One Piece screensaver to my desktop, because I wore a One Piece Jolly Roger shirt and said I loved One Piece! So nice!

I'm in tech and I actually fix the items ZombieTechs repairs when I have time. So I hope that…read moreimpresses upon anyone how much I approve of ZombieTechs. As to why I'm so well taken with them, the main reason is their techs are friendly and knowledgeable. Their prices are more than reasonable. They also have multiple locations as well, which makes it convenient to get to depending on where one is when. I've taken 2 MacBook Airs, 1 MacBook Pro (Schaumburg), and an iPhone (Des Plaines)... and a partridge in a pear tree! Just kidding, about the partridge, the pear tree however, facts! Just kidding on the pear tree as well. Long story short, the techs knew enough about what is worthwhile for me to repair, let me know the problems, and the cost to repair. They obviously also repaired everything I agreed to have them take on. So far so good, no problems whatsoever. Their setup seems to be simple, come in, explain what's going on, drop it off, wait for them to take care of it, then pick it up. For me, as I work on these items here and there, the price was very reasonable and I was honestly surprised at which point now I don't have to do the one-off repairs for when a family member spills a beverage, cracks a screen, or wants a new battery, I tell them to go to ZombieTechs or I go to ZombieTechs for them. It's a load off my mind and again, for me, this is a side hobby, for them, it's their professional job and they are excellent at it!

Listened to me describe the problem and fixed it. Was prompt with the job and timely with the…read morecompletion. I'm glad to halve someone so nearby who dan help with my omputer glitches.

Needed a charging cord and plug, this place was faster than Target or CVS. Not a lot of choices,…read moreprices higher than what one would pay online by a considerable amount. However, the prices are comparable with Target and CVS, and as I said, it was more convenient.

First time I entered, the guy was so nice and very professional. He helped me right a way and he…read moremade me feel comfortable on my concern. He also gave advices on what is the best computer for my profession. He also helped me fixed my other laptop gave some good freebies too. Service was fast, reliable, trustworthy and I will recommend and vouch how good and dependable the staff. Thank you and kudos!

I normally don't write reviews on here, but I felt that others should know about my experience. To…read morestart off, I should mention I am not an expert in computers & technology, but at the same time I am not a novice either. I have fixed and modded computer components & have built PC's plenty of times on my own. First time I went here, I went to get my 15" Macbook Pro Retina laptop screen fixed, an easy repair. I went here because I was too busy to do it myself. Sorin (lead repair tech) advised to replace my broken screen with a used screen to reduce the repair cost. I said thats sounds good and proceeded. When I got the repair back, the screen itself was dirty and the metal lid had tape and residue on it. I understand that the replacement part was a used piece, but he couldn't spend 5 minutes wiping it down and making it look presentable? This was a $500+ repair. At the end of the day, it isn't a big deal, but the reason I mention this is because it is relevant for my next experience with him and this business. My $7500 custom build PC that I had built, suddenly no longer could boot up, POST or enter BIOS. Sorin offered a diagnostics test for $80. I agreed as I needed to confirm which of my parts was malfunctioning so that I could process a warranty claim with the brand. On the phone, I had asked him if I should bring manuals - he said no. I bring in my PC and I tell him I will be right back as I left my power cable for the PSU in my car. He admentently says I don't need to bring it in (without even looking at my PC). Okay fine...I'm not going to argue with a "professional". I also asked if he would like to be provided a list of the parts in my PC to help him troubleshoot more efficiently. He said nope, no need. I drive back home. Next day, I get a call from him and he tells me that he did not realize my PSU (Corsair AX1600i) has a different plug and that he requires me to bring in my power cable. Great. Now I have to drive all the way back to the store when this could have been avoided if he took 30 seconds to look at my PSU when I first came in. I get a call from him later and explains the tests he ran. I should note that he said he was not fully able to test my CPU (3970x), GPU (RTX 3090), or motherboard as their shop does not have the parts needed to run a in-depth diagnostics test on higher end computer components. *This is why I originally told him if he would like a components list of my build when I first came in.* Basically I paid $80 dollars for a rudimentary diagnostic test that was not comprehensive at all in my opinion, as the CPU, GPU, and motherboard are the most important components of a computer. Fine, I guess this is the best I can get for an $80 dollar diagnostic test. I promptly ask him to put my PC back together so that I can pick it up. When I arrive at the store, he hands me my PC back and he said was not able to get the front facing fan on the CPU cooler mounted properly onto the heatsink. Um...okay...your business is called "PRO - Technology Professionals", but you can't even mount a basic CPU cooler onto the motherboard? I also noticed when he put back my GPU, he did not plug back in the power cables for it. And he also reseated my memory sticks incorrectly (pic included).He clearly put no effort in putting my PC back together. Do you not take pride in your work? Completely sloppy. This kind of leaves a sour taste in my mouth, but again, not a big deal to me, so I bring it back home. When I get back home to inspect my PC closer, I noticed the reason he could not mount the front facing fan on the CPU cooler is because it was the incorrect fan. My CPU cooler (be QUIET! DARK ROCK PRO TR4) has 2 fans that need to be mounted onto its heatsink. I don't understand how he could have messed this up because the two fans are both different sizes and only one of them fits on the inside. Instead, it's clear he forcefully jammed the other fan into it as it is basically impossible for it slide it in otherwise. It is astonishing he did not try to look for the manual online, or bother to call me to confirm how to correctly put the CPU cooler back to together. This was not a AIO or custom loop liquid cooling system... This was a simple cooler with two fans. The only way I could pull out the fan was to break the rubber gasket on the heatsinks - thereby damaging both my fan and heatsink. I call him and address my complaints and was ultimately met with an attitude. He tells me I need to bring my computer back to the store so that he can remove the fan. I refuse as I am not going drive a third time back and told him there is no way to remove the fan without damaging the cooler. I am normally a easy to work with guy and I am usually empathic to certain situations. I didn't even ask for a full refund and was compensated a $20 dollar refund. That doesn't even begin to cover my $90 CPU cooler. To have my $7500+ dollar PC disrespected like this is completely unacceptable. Avoid this place.

I came here with the recommendation of a friend. I met Syed and he assured me that he can upgrade…read moremy computer and that the audio problems would be fixed. He gave me a fair price quote and he stuck by his word. Honest and so very helpful. Syed you have a new customer for life. Awesome computer repairs and he works fast but does the job right. Many thanks, Brian

Syed was knowledgeable and very helpful while repairing my laptop and discussing the steps he took…read moreto handle my problem. Professional and knowledgeable. Highly recommended for computer repair.

I was looking for a company I could trust to take care of my personal laptop, which was sluggish…read moreand freezing up quite a bit, I asked around and Micro Tech was recommended by both family and friends. Starting with my phone call to the Office Manager, everyone was courteous, and professional . I was kept informed along the way of what was wrong and what was needed and it was returned to me like new. It's nice to find a company you can rely on and trust with your personal information. Mark ... and company, your expertise and profesionalism are much appreciated.

I have been working with Micro Tech for over 20 years, their expertise and reliability is…read moreastounding! They have repaired and built so many computers (laptops and towers) through the years, as well as repaired and built new servers. They are quick to troubleshoot any issue I or other staff have had and are detailed in their explanation of how my/ our issue was fixed. Everyone at Micro Tech (Mark, Mike, Janet and Tom) are as nice as can be and I highly recommend working with them !