I just had the best experience with Hitch Pro and Tow. I was heading out for a camping trip and…read morerealized my sway bar needed adjustment. They squeezed me in right away, fixed it perfectly, and didn't charge me a dime. Super friendly team, super fast service, and genuinely helpful folks who clearly care about their customers. If you need any hitch or trailer work done, these are the people to go to. Absolute legends! Highly recommend!

I had an issue with my truck's wiring when towing my trailer and they were able to diagnose the…read moreproblem quickly. Repair was done and the cost of the repair was reasonable. Highly recommend. Billy S.

The staff I Met at Sutton RV were extraordinary!…read more I had warranty service and parts issues with my new Northern Lite Truck Camper. I expected to have to wait after I arrived 6-25-26. To my surprise I was given immediate attention by Steve, Craig, Parts Manager Valerie and Service Manager/Advisor JJordan. Valerie and Jorden listen carefully, put me at ease and immediately took my camper under their care and professional expertise and resolved all the problems I was experiencing! Real Kind and helpful "Human Beings" Never had I experience such an enjoyable Team of knowledgeable RV persons in my 50 years of RVing in the U.S. and Canada. George and Martha Sutton should be very proud of their staffs technical and human resourses skills these staff members possess!! I would return to Sutton RV just to visit these extraordinary, kind, knowledgeable people! Should I have a need for service, yes I'm headed to Sutton RV Bryan Mortenson Retired Firefighter Parks Manager 34 years of Public Service!

Their service department is excellent. Jordon is their lead technician and goes out of his way to…read moreensure issues are debugged and resolved completely. These days it's hard to find a trustworthy service center...I trust Sutton with my travel trailer.

First time RV buyers here. There was an RV at a dealer in Eugene we were interested in. Being new…read moreto this we felt we really needed a professional to do a pre-buy inspection. Someone recommended Bobby for this and we really couldn't be happier. Easy to schedule, efficient and very professional. He found a few items that I'm sure we wouldn't have noticed ourselves, and the dealer agreed to fix once they were pointed out. He's great at sharing his knowledge and experience, very educational for us. Highly recommend.

Charged $3300 to defraud me over camper trailer with rotten wood and installed non automotive…read morebolts. Did not fix and lied to me about it.

I took my parts to CEI on December 3. I was provided a quote in the amount of. $1,820.00 and told…read morethe parts were estimated to be ready by the end of the year, December 31, 2020. On 01/20/2021, having surpassed the estimated completion date by nearly double I asked for a firm completion date. Solomon all but actually stated my job kept being bumped for more lucrative jobs, "competing priorities" I think it's how he put it. I showed up on 01/27, as told, to get my parts at 3:50 pm & no one in the facility knew what I was talking about. We found my order, still on the racks, not wrapped and in no way ready for transport. I immediately emailed Solomon at CEI/VP and shared my concerns. The response I received stated: your parts are in final quality review, would you like the parts done on time or correctly? Well, color me a fool, but both really!! Is that odd? Would receiving your steak dinner two hours after ordering be upsetting, even if it was done right? I suggested an adjustment to the bill was in order for the repeated failures on the part of CEI/VP. CEI/VP agreed and re-developed the price quote by more than double from $1800.00 to $3,514.96! NO JOKE, AFTER COMPLAINING AND ASKING FOR AN ADJUSTMENT THEY AGREED BY INCREASING THE AMOUNT DUE!!! CEI/VP then reduced the price to $2,070 for a net increase of 250.00 after I voiced my complaint. But it gets better! I finally get my parts home. And begin unwrapping and inspecting them. Remember above when Ariel asked if I wanted the parts done on time or correctly? Haha! Wrong on both accounts!!! I get back to the house, unwrap the parts and neither the front nor rear fender has any paint, primer or coating on the underside, just bare raw metal!!! Neither done on time, nor correctly, or even within budget! This makes me really laugh at the email when they speak to going through final quality review! By whom? A blind man with no hands? I called and spoke with Solomon. He claims motorcycles don't come from the factory painted on the underside, they use an "undercoating". Interesting because I personally took this fenders down to bare metal myself, and they were painted. Further, while I can see why an undercoating vs. paint may make sense on some applications, my front fender floats above the front tire, with four bolts afixing it to the forks. When you look through the forks you see the underside of the fender mounting tabs which are an ugly matt black rather than professional looking paint. Even better however, is when I return to pick up the fenders you can actually and quite literally see metal through the thin veneer they sprayed over it, nor did they tape it, so there is a pronounced, uneven and unfinished look to them now. I have a lot more parts to get powder coated. Imagine the difference in review had Solomon simply apologized and offered me 10-15% off my next job? I'd have been happy, I'd have returned with more work and I would have shared my positive experience with my extensive network of friends, family and aquaintances. As a result CEI/VP would have made more money. Instead, CEI/VP would rather hold my parts hostage for more than the agreed upon price after double the reported completion time with the work being poorly and incorrectly done. I am utterly convinced your experience will be the same should you choose to use this company, but don't say no one warned you...

My 2016 Surveyor travel trailer had the paint fade on the front cap within 2 years. I was expecting…read morerepairs to be very expensive. It was not!! Plus I got to do a little something different on the front to make it my own. No reason to advertise for a trailer company that can't make their paint last more then 2 years. Cutting Edge Illusions made my trailer look great again for far less that I thought it was going to be. It only took them a week to have it back to me too. I recommend!!!

Archer Bros took my hum-drum 2013 5.7 4x4 Toyota Tundra Double Cab Long Bed and gave me back an…read moreabsolute behemoth. They installed a BDS 7in lift and mounted Nitto 37x13.5-20 wrapped around KMC Rock Star IIs. They were kind enough to call me through the build processes so I could take some photos of the transformation. They worked on my truck as if working on a family members vehicle with impressive attention to detail. When we (wife and I) first saw my truck pulled out , my wife was simply speechless as was I. It looked beyond amazing. They made sure that there were no clearance issues with my wheels. I've driven around town to and from work and my truck gets crazy attention. I've got a few more things I'd like done to my rig and I have absolutely NO RESERVATIONS ABOUT SPENDING $$$ OUR BRINGING MY TRUCK back to Archer Bros as they've treated with complete respect. My truck rides like a Cadillac, looks like a juggernaut and I have no regrets having Archer Bros doing the work as they performed stellar work.

Alas, Archer Brothers has closed due to a death in the family. I will miss them forever. I first…read moredid business with them decades ago, and when I returned to Eugene I was happy to do business with them again. I loved them and their concern for their customers. Their work was first class. They will be missed. There is no one to take their place, period. God bless them. s/Dave Vollbrecht

Currently their sign is down, so be sure to look for the building address in large numbers on front…read moreof building. '3560' So happy to have found such a great business and crew of guys. Not only did they fit us in on their very busy day, but they went out of their way to adjust, check and spend time giving us some great tips on our new travel trailer. Will be our go to place from here on out!

Can't say enough good things about these guys. They got my driver in and out VERY fast, got the…read moretrailer fixed (4 other places couldn't figure out the issue), were super nice and didn't charge us an arm and a leg. Thanks again for all your help!

If you are looking for an RV, go to Summit RV in Junction City. The salesman, Gianni is very…read moreknowledgeable about all of the RV,s on the lot and he can help you find what you are looking for. When we picked up the motorhome we purchased, Shane, the service department manager, personally went over everything with us and made sure we were comfortable with how it all worked. All of the staff at Summit RV are easy to work with and very patient with all of the questions that we had. Thank you to everyone at Summit RV!!

We used Summit RV to sell our Class A RV, and were very happy with the process. The vehicle sold,…read moreand we look forward to doing business with Summit in the future. Everyone is friendly, knowledgeable, and willing to help.

I Changed hitches for a new truck and the service was amazing. Joe went well and above anything I…read morehad expected to make sure the part that was ordered was the correct application and was accurately sized for the weight I was pulling. I highly recommend this place.

I Lost a wheel bering on I-5 and they were less than 5 miles away. I was able to make it to their…read moreshop and parked next door at the closed down tire shop. Their customer service was excellent. They had all but one of the parts i needed but were able to order it and they had it there in short order. super nice people. i would highly reccomend Joes.