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Oregon Motor Coach

3.0 (4 reviews)

Services - Oregon Motor Coach

RV repair

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5 years ago

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5 years ago

Made hasty decision with arrogance, not following a mandate set forth by governor, and Oregon law. Lame

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6 years ago

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9 years ago

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The RV Corral

The RV Corral

(55 reviews)

Disappointing Experience Due to Misrepresentation and Terrible Customer Service…read more After conducting an extensive search across the western United States for our Cougar travel trailer, we selected RV Corral in Eugene, Oregon based on their competitive pricing and assurances regarding specific equipment specifications. Throughout our pre-purchase communications, I made multiple inquiries via phone and email to verify the trailer's features, particularly requesting confirmation of the air conditioning unit's model number. The sales team repeatedly verified these specifications, including a final confirmation before our 14-hour drive to complete the purchase. Upon arrival and inspection, we discovered that the air conditioning unit installed was not the upgraded model we had specifically verified and factored into our purchase decision. Despite having documented email correspondence confirming the correct specifications, we were presented with a different AC unit than what was promised. Initially, the sales representative acknowledged the error and offered an $800 credit toward resolution. However, after researching the actual cost of upgrading to the promised unit ($2,200-$2,500), we returned to request appropriate compensation that would cover the discrepancy. At this point, the manager's response was unprofessional and concerning. Not only did he refuse our reasonable request for compensation equal to the upgrade cost, but he also rescinded the initial $800 offer, claiming the salesperson lacked authorization. The manager's ultimatum was particularly troubling: accept the trailer with the incorrect equipment at full price or forfeit our deposit entirely. Given our significant travel distance and planned family trip, this approach appeared to leverage our circumstances unfavorably--he knew he had us and he could take advantage of us. When I attempted to negotiate a compromise covering material costs only, the manager became increasingly hostile. While we ultimately completed the purchase due to timing constraints (we had a family trip scheduled for the following week), this experience reflects poorly on RV Corral's business practices. The failure to deliver promised specifications, coupled with management's unwillingness to appropriately address their documented error, shows their unethical and unprofessional ways. I would recommend avoiding the RV Corral at all costs--no matter how 'good' the deal. Remember, if it sounds too good to be true--it probably is. RV Corral and specifically their sales manager, are terrible.

I brought my camper in for service. Needed brackets on my happy jacks and was charged 3 times the…read moreamount of the brackets. What's more is I was at a motel waiting for service and it wasn't touched for a week. I did get prompt service after complaining, but it was still way overcharged. I hate to make a complaint like this, but I absolutely would not go to the RV Corral for service. The service technician was great. Absolutely. But, the service was horrible. Sadly.

Peace of Mind Mobile RV Repair - Burnt

Peace of Mind Mobile RV Repair

(13 reviews)

I would highly recommend Peace RV for your RV repairs. I…read morecalled and scheduled an appointment. Chris showed up on time and replaced my gas regulator. He was professional , friendly and knowledgeable. He answered all my questions without making me feel embarrassed to ask. I will definitely use Peace of Mind for all my future RV needs. Thank you Chris

I am very pleased with my first business dealings with Peace of Mind Mobile RV Repair. I needed…read morethem to come to my house where I have my RV so they could show me how to properly use the dump station that my husband had set up in our RV garage. He did all the routine RV maintenance, and since he recently passed away, I needed to understand what maintenance was critical and also to learn how to carry out routine upkeep on the RV. I also had noticed a regular beeping sound, but didn't know where it was coming from. Chris found out it was the LPG detector and removed it, letting me know it was past its prime and needed to be replaced. He also noticed that the drain hose for the black and grey water tanks had a leak. And even more critical, he noticed a bulge in one of the 12-Volt batteries and recommended its replacement Chris was patient with all my questions and offered much needed information for areas that I didn't even know what questions I should ask! I look forward to taking my RV to Peace of Mind's business site to have the necessary work done when the parts are in, and I'm sure I will be a regular customer for routine maintenance in the future. It really gives me peace of mind to know experts are taking care of my RV! 5 stars to Chris and Peace of Mind!

Oregon Motor Coach - rvrepair - Updated May 2026

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