I am one of those people who takes a lot of time making big choices. There is nothing more…read moredisappointing than making what you think is the right design selection, only to realize you got it wrong. Frank was the absolute best ever. He never, ever pushed me or made me feel bad for taking my time and exploring all possible options. His team of vendors were thoughtful, conscientious, efficient, and the end result is absolutely beautiful! This picky girl could not be any happier. I am grateful to Frank and all the vendors for being amazing to work with and doing their job with excellence.

I can't believe that I had not reviewed them all this time! We have gone through West Coast…read moreFlooring for all our flooring needs since we arrived here in 1997 for our first house in Vintage Hills and now our house in wine country. When we expanded our 450 sq ft studio to a 1300 square ft, 2 bedroom, 2 bath house we visited this store for our carpet and flooring. They gave us a lot of guidance, which we needed because there were so many options. They consistently have given us great deals, expert installation, and superb customer service. They also give back to the community. I highly recommend them.

Inland empire floors installed tile in my bathroom and vinyl plank flooring throughout my house. My…read moreflooring looks amazing and I get compliments constantly! They were very professional and got the job done quickly. We will be hiring them again when we do our upstairs. They also installed new baseboards throughout our home that look amazing. If you want nice flooring hire this company!!

We could not be happier with Inland Empire Floors. Evan was extremely pleasant to work with, he…read morecommunicated throughout the process, got the job done quickly and he and his crew did excellent work. We are very happy with and would absolutely recommend them for flooring.

My parents originally scheduled a carpet installation with Empire Carpet and had an install date…read moreconfirmed. Empire even called the day before to confirm, only to call again on the day of installation and say the carpet was on backorder. This happened three separate times. After the third time, my parents had enough, so I suggested they call Flatout Flooring. (I had also recommended them to my grandparents a few years ago.) From start to finish, Flatout Flooring was incredibly easy to work with. My parents ended up getting a beautiful high-end carpet with quality padding, and everything was installed exactly as promised on the scheduled date. The installers were professional and pleasant, and the finished product looks phenomenal. The quality is far better than what they were originally planning to get. If you're in the market for new flooring, I definitely recommend giving Flatout Flooring a call. They'll save you a lot of stress, frustration, and headaches.

Amazing service and quality. The guys are polite and nice to…read morework with. The product they put out is top notch and very attentive to detail I will never hire another fluorine company again they are definitely the best

Danny took really good care of us. I have no complaints about this process or company from start to…read morefinish. I met with Danny in the office and he helped me choose the LVP flooring to install. His prices (both for materials and labor) were very reasonable and he was able to schedule the project within a week or so of signing the contract. The installation crew was very courteous and worked efficiently. They removed all the carpet on my second floor and installed the new LVP flooring in two days. The end result looks great. I had a very good experience with this company and I would definitely work with them again on future projects.

Came in this afternoon wanting to decide on our flooring direction…read more These guys are SO knowledgeable and helpful, answering our questions, teaching us the pros and cons, showing examples and all with no pressure whatsoever. Danny is very professional and easy to work with.

OP Flooring did our floors six months ago and I highly recommend them to anyone who asks. Our…read moreFloors were exactly what I wanted, the project was done on time and in budget - there were no add-on expenses or surprise charges. I received quotes from 2 other companies for my project, and OP Flooring was competitive. What really sold me was the helpful and understanding demeanor of Sheryl and her husband - as well as their excellent reviews. As a woman, sometimes contractors and workers give me a hard time for wanting things the way I want them. It was so refreshing to work with a woman-owned business. Sheryl understood our needs, answered my questions without talking down to me or making me feel silly for asking them, and just gave me an overall feeling that they were going to be easy to work with. And that feeling was 100% right! Every step of the process went smoothly, and their install team was superb! They cleaned up at the end of the day and were courteous, but most of all their craftsmanship was great. We had one spot that needed to be adjusted a few weeks after the initial install, and Sheryl and her team were out right away to fix it. All in all, I'd highly recommend OP flooring to anyone needing new flooring. I love my new floors!

OP flooring came out and gave me an estimate the same day. I was in a bind due to a slab leak. They…read morewere extremely helpful and gave me a very fair price. They were finished within the week. The owners are very honest and kind people. The floors turned out beautiful.

We had a fantastic experience with Urbane Flooring & Designs! Their team removed our original home…read morebuilder-installed wood plank flooring, which had been poorly installed, and replaced it with stunning porcelain plank flooring. They also installed beautiful new carpet in the master bedroom. The entire project was completed on schedule, and the team fulfilled every commitment they made without any problems. A special shoutout to Sarah, Virgil, and Roman's crew for their outstanding work. The attention to detail on the tile, carpet, and new baseboards was impressive. The results exceeded our expectations, and I highly recommend Urbane Flooring & Designs.

I have pictures of the employees in their work shirts with the business name on them. This is how I…read morewas able to find out what company the work was subcontracted out from JW flooring/on a Home Depot contract. *it happened. Perhaps having at least one English speaking employee deployed to the job in the future will help alleviate these kind of issues. Your failure to look at records and apologize leaves me wanting to change the one star to ZERO stars . Such incompetence and unaccountability.!

I've redone many properties. However, I'm newer to this area so I don't have go to sources here…read moreyet. I hired a different local flooring place to mediocre results for another job recently. Total pain to deal with. Installation issues, excuses, inaccurate invoice balances and on and on. 3 months to get just two rooms of carpeting done. No way I was going to hire that company again for this next property I'm redoing. So, I stop in to Serrano Flooring to see what this place is about. Upon entering the building, it's amazing! WOW! Immaculate, MASSIVE selection of tiles, slabs, carpets...any type of flooring, counters etc you can think of are here. And, everyone so helpful. Frankie at the front desk is there to answer questions while also letting you be as you think and sort through what seems like an endless supply of choices. The selected product came in when they said it would. Installation date was as promised. Angel was immaculate, professional and courteous at the job site where this retro shag was going in as the senior owner and one evil cat were home! I now have a go to flooring, counter source that I can depend on and trust in the area. I highly recommend going in person to see the showroom and meet them.

I can't recommend Serrano Family Flooring enough! They truly came in and saved the day for us…read more We originally hired another flooring company that completed the demo and started the installation, but after finishing less than a quarter of the job, they essentially abandoned our project for 14 days. We were left with unfinished floors, poor workmanship, and a huge mess to figure out. That's when Serrano Family Flooring stepped in. They immediately helped me figure out what we needed, assisted me with ordering the additional flooring, and got our project back on track. They completed the installation in a timely manner, and the difference in workmanship was incredible. The entire crew was awesome -- on time, professional, neat and clean, respectful of our home, and true craftsmen. Our new laminate flooring looks absolutely beautiful. And my experience with Serrano went beyond the flooring. Melissa in the store helped me choose gorgeous natural limestone for our bathrooms, and Angel took an inspiration photo I showed him for our fireplace and turned it into a reality. He truly took my vision and created my dream fireplace. The craftsmanship is beautiful. After such a stressful experience with the original flooring company, having Serrano Family Flooring come in and take care of everything was such a relief. They showed up when they said they would, took pride in their work, and made sure everything was done right. I am incredibly grateful to the entire Serrano family and team. I would recommend them without hesitation to anyone looking for beautiful craftsmanship, professionalism, reliability, and a company that genuinely cares about its customers. Five stars doesn't feel like enough!

I came to Precision Flooring for LVP after I had a misunderstanding with a contractor about the…read morecolor of my flooring. Nash greeted us and was very helpful and friendly. There was only one option in the store for the color I was looking for, but it was from a reputable company and had a 50-year warranty! Wow! I was impressed! We made an appointment with John (the owner) who came out within a couple of days and was on time. John was very professional and easy to work with. He provided an offer immediately and we told him we wanted to move forward. We provided the deposit and John ordered the LVP. We were leaving on vacation for a week and by the time we got back, it was another week before installation. It was perfect timing as we needed to remove furniture so they could work. We left the larger furniture in each room and the installers move them around as they installed the floor. On installation day, the crew showed up on time and ready to work! They were professional and hard working! They were also courteous and respectful. They did the floating floor over the existing tile and added wood where there was carpet. They explained how the glue would need to dry before we could walk on it, which was very helpful. After the 3rd day, the floors were done and they started on the baseboard and door casings. Jason worked hard to complete all the work, clean up after the install, and the entire project was done in one week. I am so impressed with this crew and Precison's communication with us. I would highly recommend using them and will definitely work with them in the future, if the need arises. Thank you John, Nash, Jason, Ryan, and crew for all your hard work! I am very grateful for all of you!

Subject: Exceptional Flooring Installation Experience with Precision Flooring…read more I am writing to share our outstanding experience with Precision Flooring, owned by John. Our flooring installation, managed by contractors Edgar and Adrian, was exemplary and one of the best interactions we've had with a contractor and flooring company. We suffered water damage in our master bedroom and decided to replace the flooring in all our bedrooms, including the master bathroom and closet. Unfortunately, the original flooring, installed by the home builders, was discontinued, making it challenging to find a match. Initially, we approached Home Depot, which turned out to be stressful and costly. They required full upfront payment for the flooring and installation, plus hidden fees that significantly increased the estimate. Our experience transformed when we found Precision Flooring. John and his team, including Nash, provided a seamless and pleasant process. At their store, we explored hundreds of samples, taking several home to find the best match. Unlike Home Depot, Precision Flooring required only a 50% deposit, as per California laws. John, the owner, was transparent and straightforward, while Nash made the selection process enjoyable. They were patient, never making us feel rushed despite the time it took to make a decision. John promptly measured our house the day after our store visit, and the flooring installation wait time was only a few weeks, depending on stock availability. Working with Edgar and Adrian was remarkable. They exemplified professionalism and skill, setting high standards for the industry. Their dedication and craftsmanship were evident throughout the project. We are grateful for the excellent customer service, responsiveness, and high-quality work provided by Precision Flooring and its contractors. To future customers, we recommend taking care of your installers. During our project, Edgar and Adrian worked diligently, even on the hottest days. Offering them a shady area, air conditioning, cold drinks, and a tip goes a long way in showing appreciation for their hard work. Precision Flooring also provides military, law enforcement and first responder discounts. They will also price match if you bring in an estimate from another contractor.