We chose Pacific Stone Creations to do our large kitchen, laundry room, fireplace, and outdoor BBQ countertop remodel. From the first meeting with Ben I felt confident that we made the right choice going with this company. I couldn't be happier with the outcome! From start to finish communication was 10/10! Response time with text/calls was minutes! The craftsmanship is 10/10! All the workers were punctual, polite, and professional. (Jose, Connor, and Michael's! .. thank you guys!) Ben made the whole process flow smoothly. We chose to do real stone and Ben called over to Arizona Tile and they had the stone slabs (6 total!) pulled out and waiting for us to view. I made several changes to the design [like changing drawers to cabinets, adding more pull outs...] and they accommodated all my requests without any hesitation. They even coordinated with Pacific Sales with our appliances and made that process stress-free for me. Our custom island is like a beautiful piece of furniture! Our custom vent hood looks exactly like the inspiration pic I provided them with. All the materials are top of the line and our kitchen now looks like a timeless masterpiece! I don't think these pictures do it justice but I'll post a few. read more

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Ben from Pacific Stone came out to give me an estimate and he was on time and very professional. We decided to go with them as they were not only well priced, but also knowledgeable. Everything they said they would do, they did. This company is reliable, competitively priced, and the work exceeded our expectations! Cannot highly recommend enough! read more

Ben and his entire team at Pacific Stone impressed the hell out of me with their incredible work, professionalism, and integrity from start to finish. I submitted a quote request on their website on a Saturday afternoon after seeing their ad on social media, expecting to hear back the following week. Instead, Ben texted me with a quote within five minutes--and it was right in line with the prices I'd gotten from others who didn't even have a brick-and-mortar location. I visited their showroom that Monday and chose a stone I'd previously seen and loved at Arizona Tile, which they were able to source for me. Ben got me scheduled for installation within the week. The crew that came out was fantastic--each one introduced themselves, explained what they'd be doing, asked a few questions, and got right to work. It was a big job, but they finished the same day and the result was absolutely beautiful. Later, I noticed a very small issue and asked Ben if his guys could fix it the next time they were in my area. Instead, he insisted they come out the next business day, even though it was a significant detour for them. Bottom line: I was extremely impressed with the professionalism, the quality of the work, and the way this business operates. Highly recommend. read more

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I got multiple quotes from differnt countertop companies ended up going with Pacific stone. I was very happy with their communication and super reliable teams who each came would come each day and completed the demo, install and backsplash very timely and quietly as I work from home. Their crews were great and I am super happy with my countertops and backsplash. Looks awesome. I would recommend to all my friends. thank you pacific stone. read more

I am so excited to write this review. The installers (Fransisco and company) were so nice and took such care to install perfectly. Very attentive to detail! Ben, the owner is also a great guy. Really worked hard to make everything happen quickly. He responds to text immediately and will answer any questions. I really appreciate that. So no need to look further if you need counters and cabinets. The cost was very reasonable also. read more

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These guys made cuts inside my house which left silica dust everywhere. They also did a lot of fabrication outside with no dust collection. The seams were acceptable but not perfect. The vein matching was good, though some veins were off by an inch. First time buyers should know about having a seam in the middle of the sink or not. read more

Started at the showroom with the owner. He was a straight up guy and gave me a fair price. I spoke with about 4 other companies about replacing our countertops and backsplash. I went with Pacific Stone because of their price, service, and availability. They use laser match technology to match the veins of the countertops. That was pretty impressive. The guy who came to measure was a young kid, super nice and knowledgeable. The demo team was polite and nice with my kids, and the install team worked extremely fast. Not to mention they were CLEAN! Even when they did the demo they had tarps everywhere and made sure to leave the area clean. I went with quarts "Sienna" and we love it. read more

Pacific Stone Creations - Kitchen - Countertop Installation Near Me - Temecula, California

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overall great experience, the process was easy and the team took care of any issues or concerns immediately. My new kitchen is beautiful.

The team at pacific stone were absolutely amazing, from start to finish. Their communication was amazing and their work was top notch. they made sure we were totally happy with every step of the way. when they did the upper cabinet trim the cabinet guy didn't just threw it up there as the way it was set he didn't think it would look right. So he cut a few different options and let us see and think about it and then installed what we thought was the best and it came out amazing. Also we couldn't beat the price for a full kitchen redo, full gut to new!! read more

I cannot say enough about Pacific Stone Creations. From the beginning of the project to the end, Ben and his entire team were on point. We were kept up-to-date on timelines, while coordinating departments checked in to ensure our satisfaction and answer any questions we had. If you are on the fence about jumping into a kitchen remodel, don't hesitate. Pacific Stone has got you covered. Our cabinets, countertops and finish work have exceeded our expectations. Well done! read more

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My family and I had a great experience working with Ben and the rest of his team at Pacific Stone. His entire team was very efficient and professional. I would highly recommend for anyone thinking of remodeling to reach out to Pacific Stone first. read more

We recently hired Pacific Stone to handle our kitchen cabinet and counter remodel project and we couldn't be happier with the results! From start to finish, the entire process was better than we could have expected. Their attention to detail, craftsmanship, and customer service really stood out. The cabinets and counters are not only beautiful but also built with care and precision. Every cut, finish, and installation step showed the pride they take in their work. Communication was excellent--always responsive, clear, and honest. They arrived on time, kept the workspace clean, and finished the job on time and exactly as promised. The General Manager, Ben and his team were extremely responsive to all questions and or concerns and this ensured that the other trades (electrical, plumbing, drywall & painting) were able to stay on schedule. We could not be more pleased with the results. read more

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To the entire Pacific Stone team thank you for a quick and professional project. From Sales, Measurements, Templating and installation and all communications everything was done very well. It was a pleasure working with you all read more

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Pacific Stone had competitive prices for quartz countertops and installation, and a great selection. We had looked at Floor & Decor and other places and kept seeing the same old thing. Pacific Stone had a better variety. Ben gave us a quote, we went and selected our countertop, got measured this week, and installation today. They were able to accommodate a sooner install date than we originally told him. The installers were professional, friendly, cleaned up when they were done and took pride in their work. The vein match up at the seams looks top notch! Our kitchen looks like a brand new home. I'm so excited to show it off... probably a super bowl party! read more

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I couldn't be happier with the countertops and backsplash from Pacific Stone! They completely transformed my kitchen. The countertops are absolutely stunning and the herringbone backsplash adds so much style, and the attention to detail is just amazing. The team at Pacific Stone was awesome--always on time, super easy to talk to, and they kept everything clean throughout the whole process. From start to finish, communication with Pacific Stone was fantastic. They were super responsive, answered all my questions right away, and kept me updated at every step of the process. I always knew what was happening and when, which made the whole experience stress-free. If you want someone who actually cares about doing great work and making sure you're happy, call Ben & go with Pacific Stone. read more

Pacific Stone Creations - Before - Countertop Installation Near Me - Temecula, California

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We just upgraded our kitchen through Pacific Stone Solutions and their service is PHENOMENAL! From signing contract to finishing the job, it went very smoothly and FAST! I like working with Ben because he's RESPONSIVE and made sure we got everything we needed. We have ZERO complaints and WE ARE VERY HAPPY. I will definitely recommend them to friends and family read more

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After looking at three different Kitchen places, we hired Pacific Stone Solutions for a full new kitchen with cabinets and counter installation. They're honest, they can execute well and their pricing is right up front. Zack came by and did an estimate the day after we called, Ben is like a walking encyclopedia of everything kitchens and can make changes and price quotes on the spot, Gabe and Genora ensure everything flows according to plan. All of their processes are well established, they keep to their timelines and all of their employees have good character traits--they're honest and they do what they say they will. That's on the planning and paperwork side. On the operations side, their not-so-secret weapon is Gus--the mastermind and master-craftsman behind every cut, frame, and precise installation that brought this kitchen to life. His craftsmanship is nothing short of exceptional: every cabinet is perfectly aligned, joints are seamless, and the finish is flawless. This isn't just a kitchen--it's a showcase of true skilled artisan with a flawless finish. Gus is a true master craftsman who takes great pride in his work! He took the time to understand, offered expert suggestions, and executed the project with incredible precision. The attention to detail, from custom trim work to perfectly leveled installations, transformed our kitchen. I looked forward to the end of each day to see how he had crafted everything together. He was well organized, professional, punctual, and left the worksite spotless. If you want cabinets installed by a true artisan, there's only one choice - Gus is the one to make your kitchen. Thank-you Pacific Stone! read more

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These guys did a good job on our kitchen counter tops! Demo went well and installation was clean! It wasn't cheap but they did a professional job and it looks great! read more

Great service. Nice installers. Project turned out great! Would recommend. ................ read more

Pacific Stone Creations - Countertop Installation Near Me - Temecula, California

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Excellent service, efficient and great price and perfect installers.. Highly recommend them for kitchen counters, cabinets, what every your needs are... Excellent company saved us thousands of dollars and the product is beautiful!!! Half the price of Home Depot!!! 10 Stars!! read more

Although we ultimately went with a different company for our remodel, I'm leaving a good review because this company got me the estimate the fastest, was thorough and in their quote and they were priced competitively. read more

We used Pacific Stone for our counters and backsplash. Ben and his team are super helpful and professional. They answered all of our questions and went above and beyond to make sure we were happy with the work. Highly recommend! read more

Pacific Stone Creations - Taj Mahal Quartzite from Arizona Tile - Countertop Installation Near Me - Temecula, California

We are loving our kitchen. It is beautiful and the craftsmanship exceeded our expectations. Zach did a great job working with us and helping us pick out the countertop and drafting plans, making changes, etc with patience. He is very knowledgeable about the products and how to put them together. The price is great and you'd never know the cabinets weren't custom. The quality is excellent. Gabe also did a great job with the followup after the installation. They made sure we were happy with everything. Jorge and his guys were amazing with the installation of the cabinetry. Everything square and precise. Countertops beautiful and installed beautifully as well. Everyone on the team that we interacted with was pleasant to work with. The job was quick (a little under 3 weeks), as promised and everything went exactly as they said it would be on the schedule. They delivered. Would definitely recommend them and use them again if we ever needed another kitchen remodel for some reason. Also, we used Southwood Construction Services in Lake Forest as our Plumber and Electrician, and everything else not cabinet or countertop related, excluding flooring, and they were excellent! It made it easy to manage the kitchen renovation because they did everything, hookups, microwave, oven, fridge, dishwasher, electrical and painted. They were awesome! Dave and Vance. read more

We worked with PSS through Home Depot. Excellent service and product from start to finish. We love our new countertop. read more

I had a terrible experience with Pacific Stone Creations and especially with Ben. The countertop cracked almost immediately after installation and the seams looked awful. When I contacted Ben about it, he was extremely rude and acted like I was the problem. He actually made me feel like I WORK FOR HIM instead of being the paying customer. He took ZERO responsibility and offered nothing but excuses. The work is cheap, the customer service is horrible, and once they get your money they DO NOT CARE. Stay far away from Ben and Pacific Stone Creations if you value your home and your peace of mind. read more

Pacific Stone Creations - Countertop cracked - Countertop Installation Near Me - Temecula, California

Pictures coming soon.... Ben and the Team at Pacific Stone are great! If you want quality, then choose them. Id you want great value for price, choose them. From begining to end everything was smooth as butter! Communication was great and the install was insanely fast. They work with insurance claims or just your own remodel. Either way look no further! read more

Excellent experience working with PSS. I reached out to Ben in late 2023 to ask about his countertop recommendations on an outdoor kitchen project and he was extremely helpful. I cross-checked pricing with multiple vendors and PSS had the best overall value prop (pricing, service, support.) We ended up going with them after meeting with Zack who was also great. Sergio, our assigned fabricator had no qualms about us wanting to verify areas of the slab we wanted to utilize. Francisco, Gustavo, and Gabriel did a phenomenal job on site with the install and post-install support. Highly recommend this outfit as they are running things extremely sharp and I wouldn't hesitate to do business with them again. read more

Estimating service was quick and great. Pricing ended up being 20% higher than my next bid. Edit: Ben makes a valid comment. Thanks for coming out. read more

This is completely laughable. This is coming from a guy who was in Vegas telling me he had a crazy night when I called to say that my tile was missing. This is what Ben does when does when his ego is triggered. If I'm seeking legal counsel, why would I ever threaten these people? Please post it or show it, oh you can't because it isn't true. Someone fearing for their life would've called the police NOT keep coming over. That's strange. Just say how you talk to customers like they work for you and when a man steps in you feel threatened. And he did not even threaten you, you just not use to people speaking up. He names all these fake instances where we fake "threatened them" but yet never called the police is that even believable. I wouldn't even show up anywhere where someone was "threatening". He has no proof of anything as you can see so all he can think of to try to 'scare' us out of a lawsuit by saying he has statements from people who sit right next to him in the shop lol wasn't a hand laid on these people though. but that doesn't work with us we actually come with receipts as you could see from my photos, those photos date up till this day showing incomplete work. Nice try! He's more made about a review and is trying anything to cover up what he can't control. So the best thing he's trying to do is make it seem like we wanted a free job that we PAID for. Missing the whole point of there's multiple things wrong with our kitchen. At risk of mold from flooring that's showing they never had measurements right for and water being able to get pushed in. Real house issues and he spends more time worried about a review and 'image'. We haven't seen Ben a day since hiring them, only the workers. So for him to be 40 playing victim is really crazy. The amount of time spent being mad at reviews could be spent on actual work to please customers. How am I doing all these things for "money back" if over 50 thousand dollars was paid straight from the bank. Our job is not finished til this day and his dad knows because he just came here yesterday lol saying he need to order more parts for other things not just an 'handle'. Oh top it off two places of our backsplash is chipped from them, his dad said he'll tell Ben in a meeting about (recorded)I have every single message and video recording what you fail to realize, there's cameras in our house. Please look up our house worth before you talk about money, own, no mortgage and quite frankly Ben realize people have more money than you, stayed humbled. Wasn't ever about money back, shows you're unprofessional. Please show all that in court. We both know our job isn't done, and your dad even called you while here. DO NOT USE THIS COMPANY if he can make up a whole thing of lies with no proof that tells you enough. The screenshots are videos Bens dad was sent before he came Monday of all the things still missing. When he came Monday he brought the rest of our doors but still was missing multiple pieces for flooring, still had touch ups, wood needs to be replaced, oh and he put in a whole different color piece by microwave. OF COURSE your installers wouldn't take the photos of what's wrong, they take close up or far backs. Lol all you have to do is look inside our home now and everything that isn't fixed is still that way. About the time frame our job was suppose to be done within a week promised by them, then turned into two, had us push back on appliance day and lost deposit because they were late only reason this company had to pay for our plumbing because they made us lose out on money, then turned into 3 weeks, now we're at two months, hired them in April it's July now. But we're rushing? no you guys just try to give out anything and we told you everything that was wrong. You had put your DAD on the job because it was that bad from last guy, he came in swearing cause he was mad about all the poor work done. 2 months in and no fished kitchen, he's more worried about reputation more than quality. Anyone with real opinions and feedback he's arguing with. Btw: If installers felt anyway why were they always complimenting our home, talking with us, asking us things that have nothing to do with installation. We even gave our old quality cabinets to the demolition team for free. The make believe stories are insane like the poor work you guys do. If it was about money we wouldn't have paid it to begin with, it's about quality and having an unfinished job. That's exactly why I said 2k off was no change when you took over 49k. Makes no sense. So what did we pay for an unfinished kitchen? Who wouldn't be irritated.iPhones do not lie neither do dates. Nor the dates on the camera. He needs 'statements' from people he pays, yet I have footage. Like is this a joke. Good luck read more

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Pacific Stone is without equal in the kitchen and countertop arena! From start to beautiful finish, Ben and his team were true professionals and absolutely committed to delivering the highest quality! In the course of the process, we accidentally ordered the wrong sink. Ben was unflinching and positive, correcting 'our" mistake immediately at no cost to us. We could not be more happy with Pacific Stone and our beautiful new kitchen! read more

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On site slab selection is limited (not 150 full slabs - a lot of small samples from a good variety of suppliers); owner can be quite rude and arrogant; prices are GOOD; installation is GREAT (altho' an hour and half late); able to provide quote and install quickly. read more

Tried calling to make sure they were open and could help with my project. left a message. drove 2 hours from Palm Springs to buy a prefab but they wouldn't even deal with me as my job was under $2500. read more

Amazing experience with our first major renovation project. Pacific stone was approachable, communicative, and able to get the work done very efficiently. Will use them again for our next project. read more

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Very professional from the estimate to the final install. Very happy with my bathroom cabinets and counter tops.

Pacific Stone did incredible work on our quartzite counters and made the whole process super enjoyable, from selecting our slab to deciding all the small details. Our countertops are absolutely perfect!!! read more

Pacific Stone Creations - Countertop Installation Near Me - Temecula, California

Great experience from start to finish. Ben and his team were very professional and my new kitchen is beautiful! Thanks so much!

Couldn't be happier with the service received from Pacific Stone Solutions. From the initial quote to the installation of countertops, PSS was incredibly professional and kept to their promised time table until the end. The men that worked on my kitchen were friendly and did their job very well. Ben was extremely responsive to all my questions throughout the process. I hope to have them work on other projects in the future. You won't go wrong going with PSS. read more

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Found this company through a simple search and was drawn in by all the great reviews. We got the most beautiful quartzite countertops installed by them, with the waterfall edges. They were fast, professional, and talented. We are very happy with our countertops! read more

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To me, the true mark of a great company isn't about having the lowest prices or even the absolute best quality--it's how they handle the inevitable bumps that come with any construction project. It's about how they respond when something doesn't quite fit. Pacific Stone Solutions offers fair pricing for the quality they deliver, but what really sets them apart is how they handle the snags. For example, my built-in wine rack was slightly off on the left side. I'm very particular, so I pointed it out. Mike--who's not only a skilled craftsman but also a pleasure to work with thanks to his great sense of humor--jumped on it and got it fixed perfectly. The whole team at Pacific Stone Solutions was professional, responsive, and enjoyable to work with from start to finish. They're definitely first class. read more

Initially, I was debating between painting my cabinets or replacing them, and after working with the design team, I decided to go ahead with the replacement. I liked that the new design kept much of the storage options from my old kitchen, which was important because I have a very small kitchen. At least that's what I thought I was getting. The installation day was when everything fell apart. So many changes were made to the original design without my consultation or approval, and when I asked about it, I was told my approval wasn't necessary because they were "minor" changes. Losing TWO drawers and having a cabinet with an opening so narrow that nothing can fit through it doesn't seem "minor" to me. These are huge functional issues! The team didn't even bother to show me the revised plans until AFTER my kitchen had already been demoed. By then, my only option was to go with the new design, which was not what I had signed up for at all. I trusted them with my space, and I was promised that the design would meet my needs. Instead, I was blindsided with a design I never approved, and I was left with a kitchen that doesn't function the way I needed it to. I feel completely disregarded and have ended up with a kitchen that doesn't meet my needs. Major regret. I do love the countertops and wished that is all that I had done. If you want to be involved in the design of your kitchen this company is not for you. They do not communicate or consult with the customer on any changes. Had I been consulted prior to them demolishing my kitchen, I would have gone a different direction. I'm not happy with the functionality but had to settle because they had already demolished my kitchen. They revised the design and I did not see the revisions until after the kitchen was demolished. read more