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    OP Flooring

    5.0 (43 reviews)
    Closed • 10:00 am - 4:00 pm

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    Response time

    10 minutes

    Response rate

    100%

    Services - OP Flooring

    Carpet installation

    Carpet removal

    OP Flooring Photos

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    Recommended Reviews - OP Flooring

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    Reviews With Photos

    We extended our flooring from 5 years ago on up into hall and Movie room upstairs. And they got the exact flooring and did an amazing job!! Would highly recommend them!!! They not only made the appointment but showed up on time and cleaned completely up after! Would totally use them again when I need flooring!

    Malachi M.

    FANTABULOUS!! Well, it was time to change out the carpet with some new wood flooring. The carpet in my office had taken a beating and we wanted to change my office back into a guest room and move my office into one of the larger rooms in the house. This way my wife could expand her business as well. Now she will be in the same room as me... working along side of me Hey it will be awesome to working together right? we will see Anyway, I reached out to three different flooring companies and only one company contacted me and that of OP. They contacted me back immediately. I explained what we were looking to do and Rod and his wife Sheryl were so nice and ready to help us even though they had other orders and it was going to be a little while before they could get to us they made sure we felt like we were their only customers. Now here is the great part of this, they worked it out to move us up in the rotation! We had some old pieces of wood flooring laying around, actually it was under the couch cushion to keep it from sagging (heavy butt kids) They took that and matched it perfectly with what we had on the floor from five years ago! That's sometimes hard to do especially with products being discounted. Miracle at best. They even delivered the wood when it came in! They were just so kind and friendly. Felt like I knew them for years. Very professional and caring. Because of the difference wood they were not sure if they would have to use threshold molding or not leading into the room. But the installer did an awesome job of making the transition flow perfectly! Didn't need that threshold molding at all. It wasn't just about a sell and move in for them. And the installers were great as well. Didn't have to repair anything after they finished. Usually after people come in and do work on your house you always find something they broke, chipped or scratched when they leave. They cleaned up and left the place in great condition. Thank you guys so much for all your help. Our next project is twice as big is this one and we are coming right back!

    After
    Michelle C.

    Rod and Sheryl were amazing!! They updated me on everything I needed and made our installation Experience well worth it. Their humbling personalities made me extremely comfortable welcoming them into my home. Their workers wasted no time and do amazing work.

    Master bedroom carpet.

    They were amazing!! Very cost efficient and the carpet is beautiful. The workers were respectful and did a wonderful job!! Don't have enough kind words to say about them. They were responsive and everything turned out beautifully. They did 4 bedrooms, stairs and a loft. I love our new carpet!! Give them a call Rod and Sheryl were amazing!! Thank you so much!!

    Replaced my staircase carpet after 30 years,  so happy with the quality, color,  and service provided by OP!
    Anonymous Y.

    OP Flooring was fantastic from beginning to end. The customer service and installation were top notch and offered comparable pricing. I've been in Temecula 30 years and have had 2 very poor prior experiences with flooring companies. OP restored my faith! I would highly recommend them. I had all my carpet removed and replaced with laminate. I'm very pleased and it looks great.

    a living room and staircase
    David T.

    Just had new carpet, lvp flooring and baseboards redone. Had three estimates done and went with Op Flooring. Our first reason was because of Rod & Sheryl. Very down to earth and no pressure. The second reason was because they beat our other two bids by thousands. The teams that did my lvp flooring and carpet were outstanding. There attention to detail was fun to watch. They cleaned up after themselves everyday they were here and worked through the weekend cause they knew I was on vacation starting Monday and needed a week to put the house back together. Highly recommended. I love how the house came out.

    This place is family owned and they were excellent! Customer service was great and the quality was great! I'm so happy I hired them!

    Engage genesis flooring in Mist color

    We had OP flooring re-do our floors this past summer. Rod came out and did the initial estimate and left several samples. We removed our carpet and installed LVT. We had several estimates before ultimately choosing OP Flooring for the job. His crew came out and got everything done within a week. They were very professional and did an amazing job. They exceeded my expectations and paid attention to all the details. I would definitely recommend OP Flooring. Rod was very easy to work with and was very attentive throughout the project. Our floors look great!

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    Very pleased with how our flooring turned out. Sheryl and Rod were great. We could not be happier! Highly recommended!

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    Page 1 of 2

    Ask the Community - OP Flooring

    Does the install quote include the moving of large pieces of furniture?

    We can include in your quote. But would need to see furniture first.

    Don’t See Your Question? Ask Away!

    Review Highlights - OP Flooring

    “Rod ad Sheryl were able to come out to us the next day with samples, measure.”

    Mentioned in 23 reviews

    Read more highlights

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    Flooring Direct Temecula

    Flooring Direct Temecula

    (125 reviews)

    NIGHTMARE doesn't even begin to cover it. Bill strutted in promising the world, then vanished like…read morea coward. He's out here operating with a suspended license, stiffing the demo crew who tore out our flooring, and leaving us with a destroyed home and a half‑finished job. His installer barely got 10% done before the entire crew disappeared without a single word. I've tried calling. I've tried emailing. I even showed up at the local office -- all I got were pathetic excuses and zero accountability. The demo company and I have already filed complaints with the contractors board and the financing company because this man thinks he can just take people's money and run. How does a grown man blatantly steal, lie through his teeth, and operate with zero integrity? Every response he posts to negative reviews is defensive, rude, and dripping with shady behavior. He cannot be trusted. Nothing he says is real. And I have the documentation to back every bit of this up. I wish I had dug deeper before hiring him. If I can stop even one person from getting screwed the way we did, then at least this disaster serves a purpose.

    Buyer Beware - My Home Was Left Torn Apart - Their contractor license has been revoked!…read more I never imagined I would be writing a review like this, but I feel obligated to warn other homeowners. I hired Flooring Direct Temecula to replace the flooring throughout my home. On June 22, 2026, I signed a contract for laminate flooring and paid the required deposit to pay for materials. The installation began but stopped abruptly after only part of the flooring was installed because there were no remaining materials. What followed was one of the worst customer service nightmares I have ever had. For more than two weeks, the owner, Bill Norris, completely disappeared. My repeated phone calls and text messages went unanswered. I received absolutely no communication explaining why my home had been left in pieces. During that same time: * The installer told me he had not been paid. * The delivery driver told me he could not reach Bill. * A salesperson ( His son Billy) at Flooring Direct Temecula also told me he could not get Bill to answer his calls. Think about that for a moment. Not only could the customer not reach the owner, but his own employees and subcontractors couldn't reach him either. Because no one would communicate with me, I had to investigate the situation myself. I contacted the flooring manufacturer directly and discovered that only part of my flooring order had ever been purchased. The remaining flooring required to finish my home was sitting at the manufacturer because it had never been paid for. As the homeowner, I was told I could not obtain my own flooring because only the contractor could authorize and pay for its release. Meanwhile, my home was left with exposed subfloors, furniture piled everywhere, and rooms that were unusable. No phone call. No explanation. No plan. No concern for the customer. I ultimately had to open a dispute with Chase Visa to protect my money. I also filed felony charges!!!!!!!!!!! Only after I escalated the situation and informed Bill that I was involving the police to document what had happened and finally pressed formal criminal charges did he finally contact me. This entire situation could have been handled differently with honest communication. Instead, I was left chasing answers from installers, delivery drivers, and manufacturers because the person responsible for my project simply disappeared. This wasn't simply a delayed job. This was a complete breakdown in communication and professionalism that left my family living in an unfinished construction zone while we had no idea whether our project would ever be completed. I strongly encourage anyone considering Flooring Direct Temecula to do extensive research, verify everything independently, and understand exactly who is responsible for your project before paying a deposit. Based on my experience, I cannot recommend this company.

    Floor & Decor - Honeycomb and gold

    Floor & Decor

    (92 reviews)

    My friend told me about this place so my husband and I decided to check it out. We were looking for…read moreLVP to change out our 7 year old carpet. We did our research on colors and when we arrived there were so many of choices! We narrowed it down and found someone who could help us. The staff made sure we purchased everything needed along with the LVP. We were purchasing enough for more than 2,000 square feet so it took us 3 trips to pick it all up. It was great that we were given that option. Since we saw that we'd do a few more projects in the future we decided to open a card and get the promotional discount for doing so. We let the staff member know we were both educators and she was super helpful. We felt the value we paid for what we purchased was spot on. While we were waiting for our items to be brought around back to the loading zone we looked around for our future home projects. The loading staff was awesome. They made sure to load everything for us quickly and made sure they stacked it safely into our SUV each trip we took to pick up all of our items. We will for sure return when we're ready for our next project. Definitely recommend!

    They have an amazing selection so much so that I wish I hadn't come here lol…read more There is too much to choose from and everything is beautiful. The employees were super helpful and I will absolutely be back because now I have too many ideas in my head so thanks for that.... (j/k)

    Mastercraft Home Improvement - All your home remodeling needs

    Mastercraft Home Improvement

    (185 reviews)

    MasterCraft is a group of true, tested & qualified professionals in many different crafts…read more Initially Mike Garst devised a complex repair which involved building a supporting wall, removing & replacing rotted wood which was not supporting the walls where water had been coming in under the floor for years. Then they installed a solid waterproof barrier, poured a new concrete floor, repaired drywall and it is good as new. That was last month. This week, Joe Martin send his plumbing pros, Ed Ahumada, Jon & Romero to figure out a complex boondoggle which has been wasting gallons of water before hot water emerges. They are working as I write but I have complete confidence based on past experience with MasterCraft that the work will be correctly performed. Not all companies bring such dedication and integrity but MasterCraft is committed to professionalism and everyone is pleasant, qualified and a joy to work with.

    I contacted Mastercraft to install multiple sets of French doors to convert my garage into a bright…read moreopen studio space. Front start to finish, Mike Gast and Juan Navarro worked with me to translate my vision into the bright open studio I have been dreaming of... As the project manager, Mike Gast was extremely patient and accommodating, and provided lots of feedback to solve various issues. This was a large project that involved removing the garage door, retrofitting 3 sets of doors, framing and finishing for a custom look, inside and out. They even installed special thresholds so we could be assured of being able to roll equipment in and out of the space easily. After each stage of the job, the crew cleaned up the area and removed all debris. The price quoted us initially was in line with competitors, better than several, who failed to follow up with us. There was no cost-creep, and we finished at the price quoted us. Progress and payment was tracked on their online job project site, which was an added benefit and inspired confidence. I can highly recommend Mastercraft and hope to use them in the near future for several other home improvement projects. (A special thanks to the team, Victor and Tony for their cleanliness and work ethic).

    OP Flooring - flooring - Updated October 2026

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