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    OP Flooring

    5.0 (43 reviews)
    Closed 10:00 am - 3:00 pm

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    Response time

    3 hours

    Response rate

    100%

    Services - OP Flooring

    Carpet installation

    Carpet removal

    OP Flooring Photos

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    Recommended Reviews - OP Flooring

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    Reviews With Photos

    We extended our flooring from 5 years ago on up into hall and Movie room upstairs. And they got the exact flooring and did an amazing job!! Would highly recommend them!!! They not only made the appointment but showed up on time and cleaned completely up after! Would totally use them again when I need flooring!

    Malachi M.

    FANTABULOUS!! Well, it was time to change out the carpet with some new wood flooring. The carpet in my office had taken a beating and we wanted to change my office back into a guest room and move my office into one of the larger rooms in the house. This way my wife could expand her business as well. Now she will be in the same room as me... working along side of me Hey it will be awesome to working together right? we will see Anyway, I reached out to three different flooring companies and only one company contacted me and that of OP. They contacted me back immediately. I explained what we were looking to do and Rod and his wife Sheryl were so nice and ready to help us even though they had other orders and it was going to be a little while before they could get to us they made sure we felt like we were their only customers. Now here is the great part of this, they worked it out to move us up in the rotation! We had some old pieces of wood flooring laying around, actually it was under the couch cushion to keep it from sagging (heavy butt kids) They took that and matched it perfectly with what we had on the floor from five years ago! That's sometimes hard to do especially with products being discounted. Miracle at best. They even delivered the wood when it came in! They were just so kind and friendly. Felt like I knew them for years. Very professional and caring. Because of the difference wood they were not sure if they would have to use threshold molding or not leading into the room. But the installer did an awesome job of making the transition flow perfectly! Didn't need that threshold molding at all. It wasn't just about a sell and move in for them. And the installers were great as well. Didn't have to repair anything after they finished. Usually after people come in and do work on your house you always find something they broke, chipped or scratched when they leave. They cleaned up and left the place in great condition. Thank you guys so much for all your help. Our next project is twice as big is this one and we are coming right back!

    After
    Michelle C.

    Rod and Sheryl were amazing!! They updated me on everything I needed and made our installation Experience well worth it. Their humbling personalities made me extremely comfortable welcoming them into my home. Their workers wasted no time and do amazing work.

    Master bedroom carpet.

    They were amazing!! Very cost efficient and the carpet is beautiful. The workers were respectful and did a wonderful job!! Don't have enough kind words to say about them. They were responsive and everything turned out beautifully. They did 4 bedrooms, stairs and a loft. I love our new carpet!! Give them a call Rod and Sheryl were amazing!! Thank you so much!!

    Replaced my staircase carpet after 30 years,  so happy with the quality, color,  and service provided by OP!
    Anonymous Y.

    OP Flooring was fantastic from beginning to end. The customer service and installation were top notch and offered comparable pricing. I've been in Temecula 30 years and have had 2 very poor prior experiences with flooring companies. OP restored my faith! I would highly recommend them. I had all my carpet removed and replaced with laminate. I'm very pleased and it looks great.

    a living room and staircase
    David T.

    Just had new carpet, lvp flooring and baseboards redone. Had three estimates done and went with Op Flooring. Our first reason was because of Rod & Sheryl. Very down to earth and no pressure. The second reason was because they beat our other two bids by thousands. The teams that did my lvp flooring and carpet were outstanding. There attention to detail was fun to watch. They cleaned up after themselves everyday they were here and worked through the weekend cause they knew I was on vacation starting Monday and needed a week to put the house back together. Highly recommended. I love how the house came out.

    This place is family owned and they were excellent! Customer service was great and the quality was great! I'm so happy I hired them!

    Engage genesis flooring in Mist color

    We had OP flooring re-do our floors this past summer. Rod came out and did the initial estimate and left several samples. We removed our carpet and installed LVT. We had several estimates before ultimately choosing OP Flooring for the job. His crew came out and got everything done within a week. They were very professional and did an amazing job. They exceeded my expectations and paid attention to all the details. I would definitely recommend OP Flooring. Rod was very easy to work with and was very attentive throughout the project. Our floors look great!

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    Very pleased with how our flooring turned out. Sheryl and Rod were great. We could not be happier! Highly recommended!

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    Page 1 of 2

    Ask the Community - OP Flooring

    Does the install quote include the moving of large pieces of furniture?

    We can include in your quote. But would need to see furniture first.

    Don’t See Your Question? Ask Away!

    Review Highlights - OP Flooring

    Rod ad Sheryl were able to come out to us the next day with samples, measure.

    Mentioned in 23 reviews

    Read more highlights

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    Flooring Direct Temecula

    Flooring Direct Temecula

    4.2
    (124 reviews)

    NIGHTMARE doesn't even begin to cover it. Bill strutted in promising the world, then vanished like…read morea coward. He's out here operating with a suspended license, stiffing the demo crew who tore out our flooring, and leaving us with a destroyed home and a half‑finished job. His installer barely got 10% done before the entire crew disappeared without a single word. I've tried calling. I've tried emailing. I even showed up at the local office -- all I got were pathetic excuses and zero accountability. The demo company and I have already filed complaints with the contractors board and the financing company because this man thinks he can just take people's money and run. How does a grown man blatantly steal, lie through his teeth, and operate with zero integrity? Every response he posts to negative reviews is defensive, rude, and dripping with shady behavior. He cannot be trusted. Nothing he says is real. And I have the documentation to back every bit of this up. I wish I had dug deeper before hiring him. If I can stop even one person from getting screwed the way we did, then at least this disaster serves a purpose.

    Buyer Beware - My Home Was Left Torn Apart - Their contractor license has been revoked!…read more I never imagined I would be writing a review like this, but I feel obligated to warn other homeowners. I hired Flooring Direct Temecula to replace the flooring throughout my home. On June 22, 2026, I signed a contract for laminate flooring and paid the required deposit to pay for materials. The installation began but stopped abruptly after only part of the flooring was installed because there were no remaining materials. What followed was one of the worst customer service nightmares I have ever had. For more than two weeks, the owner, Bill Norris, completely disappeared. My repeated phone calls and text messages went unanswered. I received absolutely no communication explaining why my home had been left in pieces. During that same time: * The installer told me he had not been paid. * The delivery driver told me he could not reach Bill. * A salesperson ( His son Billy) at Flooring Direct Temecula also told me he could not get Bill to answer his calls. Think about that for a moment. Not only could the customer not reach the owner, but his own employees and subcontractors couldn't reach him either. Because no one would communicate with me, I had to investigate the situation myself. I contacted the flooring manufacturer directly and discovered that only part of my flooring order had ever been purchased. The remaining flooring required to finish my home was sitting at the manufacturer because it had never been paid for. As the homeowner, I was told I could not obtain my own flooring because only the contractor could authorize and pay for its release. Meanwhile, my home was left with exposed subfloors, furniture piled everywhere, and rooms that were unusable. No phone call. No explanation. No plan. No concern for the customer. I ultimately had to open a dispute with Chase Visa to protect my money. I also filed felony charges!!!!!!!!!!! Only after I escalated the situation and informed Bill that I was involving the police to document what had happened and finally pressed formal criminal charges did he finally contact me. This entire situation could have been handled differently with honest communication. Instead, I was left chasing answers from installers, delivery drivers, and manufacturers because the person responsible for my project simply disappeared. This wasn't simply a delayed job. This was a complete breakdown in communication and professionalism that left my family living in an unfinished construction zone while we had no idea whether our project would ever be completed. I strongly encourage anyone considering Flooring Direct Temecula to do extensive research, verify everything independently, and understand exactly who is responsible for your project before paying a deposit. Based on my experience, I cannot recommend this company.

    Southland Carpet

    Southland Carpet

    4.4
    (90 reviews)

    We are very happy with Southland Carpet and Flooring! After living in our home for 25 years, it was…read moretime to upgrade and replace our old flooring. The finished product is beyond our original imagination of what it would be! The crews that did the demo of our old flooring and installation of our new luxury vinyl plank and new carpet were exceptionally talented and we couldn't be happier. Rainee, Liz, and Bryce guided us through each step of the process and made the project as simple as possible. We highly recommend Southland Carpet and Flooring to anyone who is looking for good quality flooring, expert knowledge and craftsmanship, and everything at a fair price. Thank you all very much at Southland Carpet and Flooring for your service and making our home look beautiful! We truly appreciate you and the service you offer!

    I am very upset with this company because I did not get the padding I was told and promised I would…read moreget! After the job was finished and paid for then they were honest about not using the soft memory foam pad we chose and wanted. They never mentioned they were using a different pad, not on the phone or when we went to the showroom and spoke to them in person. They assured us we would be getting the same memory foam as we had purchased before. I still do not believe that the pad, they chose to put in was a memory pad because it is as hard as a cement floor. It is like walking around in the most uncomfortable and painful shoes and you can never take them off. All I wanted was soft padding and they failed me! There is no way to rip it out and replace it at this point. We rented two storage containers and paid a moving company to take everything out of the house and put it all back. Who is going to pay for that?

    IZ Flooring

    IZ Flooring

    4.9
    (276 reviews)

    I talked to several vendors and eventually I chose IZ Flooring…read more They did pretty good job and I'm very happy with them. I'd use them again if I have future needs

    We had a terrific carpet buying and installation experience with IZ Flooring. We did our research…read morefirst and shopped a few different companies, but we ended up going with IZ Flooring due to their fabulous reviews and because of how quickly and professionally they responded. First, our rep Robert came to our house with tons of options and suggestions. He was able to give us a wide variety and help us select something that uniquely fit our style and budget. He was easy to get a hold of and responded quickly with any questions we had. When we came to the showroom, Robert dopped everything to lead us through the selection process. We could tell he was highly knowledgeable and much more intent on making us happy rather than upselling us on unnecessary products. When instillation day came our installers, Miguel and Israel, were also very professional and highly knowledgeable and skilled. Rarely have I seen harder workers than these two! Their attention to detail--such as lining up the carpet pattern on the stairs and making sure the cut pattern on the risers were balanced--was impressive. The entire job, including moving large furniture, was completed in two days. We couldn't be more pleased! We highly recommend this team for high quality products, professional treatment and advice, and an impressive installation experience.

    OP Flooring - flooring - Updated August 2026

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