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    Freedom Floors

    4.8 (119 reviews)
    Open 8:00 am - 1:00 pm

    Request quote & availability

    Response time

    10 minutes

    Response rate

    50%

    Services - Freedom Floors

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    Recommended Reviews - Freedom Floors

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    We moved into a new build home but chose to have the floors done afterwards due to pricing of builder. We moved from out of town so we couldn't always meet with Chris to discuss pricing, recommendations, etc. but he was communicative and we arranged him to visit the home (prior to completion) and have everything ready once keys were in hand. He was also flexible and understanding when the expected close date got pushed back a couple weeks. We trusted him and his crew to install the floors without us present and they took care of new home and did a great job. Would be happy to hire him for any future work.

    Justin M.

    Chris and Freedom Floors are absolutely incredible. I used him about 8 years ago and lost his information but was very pleased back then with the floors. I'm very thankful I found him again for my most recent project. If you want high quality work with reasonable prices and done in an extremely timely manner, give Chris a call!!!

    Daniel K.

    Chris and his team did a fantastic job. From scheduling through install, Freedom Floors exceeded our expectations. Chris is an honest business owner that will provide quality work at reasonable prices.

    a hallway with hardwood floors
    Dan B.

    We had a very good experience with Freedom Floors. Chris was very responsive and worked with us on taking samples etc before making our decision. The job was professionally done and even completed 3 days earlier than projected! Would highly recommend!

    Vjay R.

    Great company! Highly recommended! After Lowe's bungled up my floor wood-tile installation, Chris came to save our Thanksgiving! He came on short notice and gave me assurance that he will take care of the job from start to finish and he came through! He had his tile guy - Eloy who did a phenomenal job! All aspects of the job was very personable and professional. With Chris' guidance, we were able to select the best tile and grout color for our rooms. Good communication, attention to detail and excellent customer service are what you will expect from this team. Looking forward to start another project with this company. The pictures speaks for themselves! You can see the after and before. It's a complete transformation!

    Staircase
    Nick S.

    We had a great experience with this company. Chris responded quickly, and was able to come and give a quote. The quote was more competitive than any other ones we received. Once the materials and estimate were finalized, the job was scheduled and wrapped up in only a couple weeks, and the process was seamless! We were so happy with their work, we asked during the job if they could do our bathroom floors as well. Mind you, we were working with them while still in NorCal. He sent a manufacturer in the Bay Area to pick out the tiles we wanted. He was able to get the tile, install, all within the couple of weeks. Look at the pictures! If you're looking for a reliable, prompt, and honest flooring guy, you're looking at the right Company. We couldn't have asked for better service.

    a hardwood floor in a home
    Alyson R.

    Chris was great to work with and his team was friendly and super helpful, quick and cleaned up nice! We are obsessed with our tile job and cant wait to hire him again for our upstairs reno !

    a living room with hardwood flooring
    Mayra G.

    First I would like to start by saying how very grateful we are to have found freedom floors to install our new floors in our brand new home, Chris was absolutely wonderful and professional through the whole entire process. Not only was his customer service beyond what we ever expected his entire team was so wonderful to work with. They did such an amazing job installing my luxury vinyl, baseboards and carpet. I would highly recommend them to anyone who is looking for top quality work and exceptional customer service!

    Gemma H.

    I'm obsessed with our new tile floors. Chris and his crew did a great job, were super friendly and had the best prices. 100% recommend using Freedom Floors.

    a woman walking up the stairs

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    2 months ago

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    4 months ago

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    7 months ago

    I have used Freedom Floors twice and am very happy with cost and service. Chris is great to work with and his installers were great too.

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    1 year ago

    Chris came out but he could not help us but he put us in touch with someone who could. Great customer service.

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    2 years ago

    Very reliable and great work. Recommended for quality work and will work with your schedule. This review is well overdue.

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    Page 1 of 3

    Ask the Community - Freedom Floors

    Review Highlights - Freedom Floors

    We moved from out of town so we couldn't always meet with Chris to discuss pricing, recommendations, etc.

    Mentioned in 99 reviews

    Read more highlights

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    IZ Flooring

    4.9
    (276 reviews)

    I talked to several vendors and eventually I chose IZ Flooring…read more They did pretty good job and I'm very happy with them. I'd use them again if I have future needs

    We had a terrific carpet buying and installation experience with IZ Flooring. We did our research…read morefirst and shopped a few different companies, but we ended up going with IZ Flooring due to their fabulous reviews and because of how quickly and professionally they responded. First, our rep Robert came to our house with tons of options and suggestions. He was able to give us a wide variety and help us select something that uniquely fit our style and budget. He was easy to get a hold of and responded quickly with any questions we had. When we came to the showroom, Robert dopped everything to lead us through the selection process. We could tell he was highly knowledgeable and much more intent on making us happy rather than upselling us on unnecessary products. When instillation day came our installers, Miguel and Israel, were also very professional and highly knowledgeable and skilled. Rarely have I seen harder workers than these two! Their attention to detail--such as lining up the carpet pattern on the stairs and making sure the cut pattern on the risers were balanced--was impressive. The entire job, including moving large furniture, was completed in two days. We couldn't be more pleased! We highly recommend this team for high quality products, professional treatment and advice, and an impressive installation experience.

    Flooring Direct Temecula

    Flooring Direct Temecula

    4.2
    (124 reviews)

    NIGHTMARE doesn't even begin to cover it. Bill strutted in promising the world, then vanished like…read morea coward. He's out here operating with a suspended license, stiffing the demo crew who tore out our flooring, and leaving us with a destroyed home and a half‑finished job. His installer barely got 10% done before the entire crew disappeared without a single word. I've tried calling. I've tried emailing. I even showed up at the local office -- all I got were pathetic excuses and zero accountability. The demo company and I have already filed complaints with the contractors board and the financing company because this man thinks he can just take people's money and run. How does a grown man blatantly steal, lie through his teeth, and operate with zero integrity? Every response he posts to negative reviews is defensive, rude, and dripping with shady behavior. He cannot be trusted. Nothing he says is real. And I have the documentation to back every bit of this up. I wish I had dug deeper before hiring him. If I can stop even one person from getting screwed the way we did, then at least this disaster serves a purpose.

    Buyer Beware - My Home Was Left Torn Apart - Their contractor license has been revoked!…read more I never imagined I would be writing a review like this, but I feel obligated to warn other homeowners. I hired Flooring Direct Temecula to replace the flooring throughout my home. On June 22, 2026, I signed a contract for laminate flooring and paid the required deposit to pay for materials. The installation began but stopped abruptly after only part of the flooring was installed because there were no remaining materials. What followed was one of the worst customer service nightmares I have ever had. For more than two weeks, the owner, Bill Norris, completely disappeared. My repeated phone calls and text messages went unanswered. I received absolutely no communication explaining why my home had been left in pieces. During that same time: * The installer told me he had not been paid. * The delivery driver told me he could not reach Bill. * A salesperson ( His son Billy) at Flooring Direct Temecula also told me he could not get Bill to answer his calls. Think about that for a moment. Not only could the customer not reach the owner, but his own employees and subcontractors couldn't reach him either. Because no one would communicate with me, I had to investigate the situation myself. I contacted the flooring manufacturer directly and discovered that only part of my flooring order had ever been purchased. The remaining flooring required to finish my home was sitting at the manufacturer because it had never been paid for. As the homeowner, I was told I could not obtain my own flooring because only the contractor could authorize and pay for its release. Meanwhile, my home was left with exposed subfloors, furniture piled everywhere, and rooms that were unusable. No phone call. No explanation. No plan. No concern for the customer. I ultimately had to open a dispute with Chase Visa to protect my money. I also filed felony charges!!!!!!!!!!! Only after I escalated the situation and informed Bill that I was involving the police to document what had happened and finally pressed formal criminal charges did he finally contact me. This entire situation could have been handled differently with honest communication. Instead, I was left chasing answers from installers, delivery drivers, and manufacturers because the person responsible for my project simply disappeared. This wasn't simply a delayed job. This was a complete breakdown in communication and professionalism that left my family living in an unfinished construction zone while we had no idea whether our project would ever be completed. I strongly encourage anyone considering Flooring Direct Temecula to do extensive research, verify everything independently, and understand exactly who is responsible for your project before paying a deposit. Based on my experience, I cannot recommend this company.

    Freedom Floors - flooring - Updated August 2026

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