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    West Coast Flooring Center

    4.1 (153 reviews)
    Closed 9:00 am - 6:00 pm

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    Services - West Coast Flooring Center

    Floor installation

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    Recommended Reviews - West Coast Flooring Center

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    A huge shout out to Frank at West Coast Flooring. Frank was great to hear my needs and provided best options for my house. I selected the carpet and upgraded padding with memory foam for a great carpet feel under the feet for upstair bedrooms. Then I selected the LVP plank flooring for downstairs. I have a hard time visualizing things but Frank went above and beyond visiting my home several times with various samples and helping me finally narrowing the option. Then Frank project managed all the phases of demo to prep (tile, hardwood, vinyl, carpet) then seeing it thru with installation. Oh and then there was updating trim. You guessed it, I had no idea but Frank helped me with the selection best for my home with tall ceilings and style. It was easy to trust West Coast because of Frank. And also Rueben who was with the installation crew with managing the finishing crew with precision on trim, corners, rounded corners. West Coast has the best teams and timeliness with the whole project.

    Living room
    Tiffany B.

    This review is long overdue. As a person that usually rents a room, I was totally excited to get into my first house. After signing the lease & getting keys, I noticed things not apparent by a through quick walk through. The carpet had a horrible stench, was lifting & unsanitary. Anyways the slum lord Scott Travers represented by Rent Simpli finally agreed to pay half for carpet replacement. I got a quote from West Coast. Robert was very kind and was like why are you paying for this. He came out to measure & saw how bad it was. I just wanted the process over & to be able to walk around the house without shoes. It was a 1 guy installation team & it didn't take that long. He even cleaned up as he went along. I'd recommend this company as they were less expensive than others, service was great & quality of work.

    Jon N.

    These guys are fantastic. John the owner is great to work with. We just installed built-ins in the family room and wanted to match the counter tops to the other ones we had done in the house which we did with the same flooring we did the house in. John was able to locate the exact same flooring and save us the shipping cost too. Always top drawer.

    Susan A.

    This review is long overdue but still relevant. In March 2024 I visited several local flooring companies to get a rough estimate on luxury vinyl plank flooring for our new build home. West Coast provided us with a reasonable estimate, but it wasn't the lowest, so when the time came to actually install the flooring I went back to another business at first. Unfortunately, after measuring the model floor, their actual bid for the job was substantially higher than I expected - higher even than the price from the builder! Long story short, I went back to West Coast. Frank stood by the original estimate and West Coast installed the flooring at a significant savings from the builder. West Coast's installer was very professional. When the close of escrow was delayed we had to push back the installation of the flooring. The installer was very flexible and kindly worked around the painters who had to come back a couple of times to do finish and touch-up work. Just a note: This is not our first experience with West Coast. In 2016, they installed beautiful hardwood floors in our previous home. Like this time, the price was very reasonable and the installation process was smooth and professional. We lived with those floors for nine years without any issues. We highly recommend West Coast Floors for price, product, and quality service.

    Unpainted base trim

    We used West Coast Flooring twice and should have learned our lesson after the first time. This was by far the absolute worst experience dealing with a company from start to finish not once but twice. We had flooring done in January on one entire downstairs and the installation crew that was sent out had to tear the floor up 3 times due to improper installation and prep. They just poured leveler all over, did not smooth it or level it, they left a mound in front of our fireplace that you could put a marble on and watch it roll down the slope they left, there was a huge space in the area directly in front of our front door that you could see the flooring flex. They had to tear up the floor again to fix both areas which meant adding another day which could have been prevented by just doing it right the first time. The base trim they installed started coming off the walls within a week or so, they left gaps where the leveler was poured in between the flooring and the base trim. This was the first mistake we made. Communication with this company, the installers and customer is horrible and never on the same page. The second mistake we made was giving them another chance when we decided to do the entire upstairs carpeting this November. We requested to not have the same installers out so they sent out another installer this time. We were quoted this being a 2 day job by Rob, never given a contract to sign for it either. We're a family of 4 with 3 cats and 3 dogs with school and work schedules to balance on top of it. I asked Rob what areas were being done which day so we could have all the furniture taken apart and moved for them and then move everything back the 1st night so they could do the other area the second day. When the installers showed up there was only 2 of them, they had no clue what was told to us, didn't know they were supposed to be doing baseboards as well (this was no fault of the installers just poor communication once again from west coast). The first day not a lot ended up getting done and our two day job turned into a 3 day which turned into a 4th day which turned into a 5th day. We planned on 2 days and had family coming in from out of town that had to get a hotel for the first night they were here because the job took 3 extra days and we still had to put our house back together. The installers picked up the baseboards and installed them and being already frustrated about this once again we didn't pay attention to the baseboards that they were installing were only primed and not painted. They were not given the correct items when they picked up from west coast, so now we have brand new carpet installed with unpainted baseboards with filler all over them, scuff and other marks. They had to come back again and paint the entire upstairs base boards over the new carpet. The second set of installers had to fix the downstairs baseboards that the first company messed up as well as the one room of carpet that the first installers installed was coming up. After they looked at it there was not one of those strips that grip the carpet installed by the first company where the carpet meets the floor which is why it was coming up, they also pulled the corners off of the base trim and there were no nails in some of the pieces. Everything finally has been fixed but we will never use West Coast flooring again or recommend them to anybody. Use your best judgment when using this place.

    Before

    This company was referred to me by my property manager for a relatively small project. I also requested quotes from 4 other very reputable companies (5 stars on Yelp). John, the owner, was very friendly and worked very fast. Upon seeing my property he gave me advice on what to do and what not to. He sounded very sincere. Most importantly, the price he quoted me was very reasonable. Among the other 4 companies, only 1 was close to his quote. Some company quoted me 3 times more than his. Can you believe it? Anyway, I went forward with this company and the result was very good. I will certainly consider them for future projects.

    gap in plaster on stairs, ruler in picture
    Lucy R.

    We were assigned WCFlooring through our Costco purchase vinyl flooring and carpet. The salesman stated we could have upstairs and downstairs done separately. When the two installers arrived, they were expecting our entire house to be demo'd that day. BIG mistake letting them do it, so sorry I was nice about it. We were unable to prepare downstairs properly. Two antique pictures fell off the wall and were damaged. An antique Stickley chair stored in a section of the garage they were not to use, was scratched when they stacked baseboard on top, TV cables ripped off the wall not put back. The new fridge installed 2 days before, now sits a couple of inches further into the room. The front door has a gap of 3/4 " at the bottom should have had a door seal installed to take up the gap. Rotted baseboard in upstairs not replaced. They offered to come and inspect and do a few repairs, but not all the issues would be resolved, and they wanted the same crew, not going to happen.

    Luxury vinyl plank and new baseboards.

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    6 months ago

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    Thank you Wendy for the Awesome review. We appreciate your business.

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    10 months ago

    Helpful staff, willing to answer any questions you may have about flooring quality, types and pricing. Helped us buy our Coretec flooring.

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    2 years ago

    Frank was very helpful selecting the right product, and the installers arrived on schedule and on time and did a great job...!!

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    Page 1 of 4

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    Review Highlights - West Coast Flooring Center

    Thank the heavens John, the owner, found me wandering in the store and explained the best choices for my flooring.

    Mentioned in 22 reviews

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    West Coast Flooring Center - flooring - Updated May 2026

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