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    Super Floor Store

    4.4 (43 reviews)
    Closed 10:00 am - 5:00 pm

    Services - Super Floor Store

    Floor installation

    Carpet installation

    Carpet removal

    Super Floor Store Photos

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    Recommended Reviews - Super Floor Store

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    Reviews With Photos

    Robert H.

    From the moment we stepped into The Super Floor Store to explore flooring options, our experience has been outstanding from start to finish. We chose COREtec LVP, and Dave and his team handled everything with professionalism and care, resolving a few issues along the way. We're thrilled with the results and grateful for helping make our home beautiful!

    Do not let this person help you, stay away if you can.
    Rico G.

    My fiancé and I walked in ready to spend money on a tile floor. We already had a model in mind and saw that Super Floor Store carried American Olean product. We asked if they could check if they have a specific model, and the older lady who helped us did not seem to want to assist customers. Nevertheless I mentioned I could buy the product online so maybe there is a chance you can order it, if you just please check. She then came back and said "if you can buy it online then why are you here". Immediately that turned me off, and I mentioned I want to support local businesses. She called me wife and I both sick and wanted to call the cops. She then called Dave Phillips instead of the cops. In todays time you need to have proper customer service in order to sustain business. If you review the video she also kept yelling to take off your mask. We wear our masks for protection. My wife and I came to Arizona Tile in Murrietta where the service was great, and they took $12k of our money. My recommendation, don't have someone who has an extremely poor attitude pushing sales. I understand people have bad days, but don't bring it to work, and always support your customers needs. Thank you, Rico

    Wood look porcelain tile
    Frances S.

    Dave and Vielka were professional and helpful. They helped me choose the perfect tile for my family room and allowed me to take home samples to match with my existing decor. The estimate was reasonable and in my budget. The installer, Nick Castleberry, was fantastic. He respected my privacy and made sure that I had access to needed areas of my house at all times. The flooring looks terrific, and he took the time to plan the pattern so that I didn't have a lot of small pieces on the edges. He was meticulous in laying the tile, and it shows in the end product. I am very pleased with results, and recommend Super Floor Store.

    Can you spot the issue?
    Brent L.

    Super Floor Store, the place of people who cannot measure correctly. These guys incorrectly measured my staircase to place down new carpet on it. Towards the end of the staircase you can see that these perfectionists didn't have enough to cover the whole thing. So they decided to cut some squares out and piece them together and turned my staircase into a monstrosity. We tried to contact them after writing multiple reviews about this but never answered, so I guess this is the peak of their quality.

    Carol A.

    I finished my upstairs install a couple of weeks ago, and it was an even better experience than the first time. While we liked our installers on the first floor, Brian and Abel, our installers on the upstairs, were even better. They were so polite and professional. Their craftsmanship was amazing. They were SO CLEAN! They cleaned up everything and stored their tools so as to not inconvenience us when they left for the evening. They made the whole experience as painless as possible. Again, I highly recommend this company. They won't disappoint you.

    Linda M.

    From the time I first looked at samples til the job was completed was under 2weeks. The project was handled so we'll, without a single glitch. The crew that installed the floors were very professional and they worked so hard. I would highly recommend Super Floor Store.

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    Wonderful service done in a timely matter. Professional team with transparent pricing. Family owned and locally operated for 20 years!

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    Ask the Community - Super Floor Store

    Review Highlights - Super Floor Store

    Dave even stopped by and helped move our furniture back into place as the carpet installation was being completed.

    Mentioned in 28 reviews

    Read more highlights

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    NIGHTMARE doesn't even begin to cover it. Bill strutted in promising the world, then vanished like…read morea coward. He's out here operating with a suspended license, stiffing the demo crew who tore out our flooring, and leaving us with a destroyed home and a half‑finished job. His installer barely got 10% done before the entire crew disappeared without a single word. I've tried calling. I've tried emailing. I even showed up at the local office -- all I got were pathetic excuses and zero accountability. The demo company and I have already filed complaints with the contractors board and the financing company because this man thinks he can just take people's money and run. How does a grown man blatantly steal, lie through his teeth, and operate with zero integrity? Every response he posts to negative reviews is defensive, rude, and dripping with shady behavior. He cannot be trusted. Nothing he says is real. And I have the documentation to back every bit of this up. I wish I had dug deeper before hiring him. If I can stop even one person from getting screwed the way we did, then at least this disaster serves a purpose.

    Buyer Beware - My Home Was Left Torn Apart - Their contractor license has been revoked!…read more I never imagined I would be writing a review like this, but I feel obligated to warn other homeowners. I hired Flooring Direct Temecula to replace the flooring throughout my home. On June 22, 2026, I signed a contract for laminate flooring and paid the required deposit to pay for materials. The installation began but stopped abruptly after only part of the flooring was installed because there were no remaining materials. What followed was one of the worst customer service nightmares I have ever had. For more than two weeks, the owner, Bill Norris, completely disappeared. My repeated phone calls and text messages went unanswered. I received absolutely no communication explaining why my home had been left in pieces. During that same time: * The installer told me he had not been paid. * The delivery driver told me he could not reach Bill. * A salesperson ( His son Billy) at Flooring Direct Temecula also told me he could not get Bill to answer his calls. Think about that for a moment. Not only could the customer not reach the owner, but his own employees and subcontractors couldn't reach him either. Because no one would communicate with me, I had to investigate the situation myself. I contacted the flooring manufacturer directly and discovered that only part of my flooring order had ever been purchased. The remaining flooring required to finish my home was sitting at the manufacturer because it had never been paid for. As the homeowner, I was told I could not obtain my own flooring because only the contractor could authorize and pay for its release. Meanwhile, my home was left with exposed subfloors, furniture piled everywhere, and rooms that were unusable. No phone call. No explanation. No plan. No concern for the customer. I ultimately had to open a dispute with Chase Visa to protect my money. I also filed felony charges!!!!!!!!!!! Only after I escalated the situation and informed Bill that I was involving the police to document what had happened and finally pressed formal criminal charges did he finally contact me. This entire situation could have been handled differently with honest communication. Instead, I was left chasing answers from installers, delivery drivers, and manufacturers because the person responsible for my project simply disappeared. This wasn't simply a delayed job. This was a complete breakdown in communication and professionalism that left my family living in an unfinished construction zone while we had no idea whether our project would ever be completed. I strongly encourage anyone considering Flooring Direct Temecula to do extensive research, verify everything independently, and understand exactly who is responsible for your project before paying a deposit. Based on my experience, I cannot recommend this company.

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    Big thank you to Charley at MasterCraft Home for helping me with my master bathroom remodel. The…read moreMastercraft team of guys all work so well together from the plumber Chuck down to the flooring crew...every day was a pleasure having them in my home. I highly recommend Mastercraft Home!

    Super Floor Store - flooring - Updated August 2026

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