It's a LONG one so get ready.
First, if I could give no stars, I ABSOLUTELY would. We came to this place for Father's Day brunch, the place was empty. Which is not a problem. The problem started almost immediately and escalated quickly and throughout the entire duration of our "meal".
The bartender/server/acting manager/dishwasher, he was the only one working besides the cooks apparently .. he approached us, took our drink orders, got them wrong, Dr. Pepper was flat. Which, is fair to say because he did warn us, and appreciated, but every other drink was incorrect. Then, we asked some questions about the menu, ordered based off the information given.
Except, he failed to mention that the impossible burger, which is originally what the boyfriend wanted was in fact unavailable, and that it had been for at least a year.... So that was nice, after looking at this giant menu that is literally falling apart and taped together with the hopes and dreams of whoever owns this disaster.
Our appetizer (jalapeño poppers) must have been cooked in the same grease from 1990, they have not changed their oil in a millennia apparently.
We ordered mozzarella sticks with the other appetizer and did not receive that. We asked 3 times and kept being told "it's coming". They in fact did not come until the end of our meal.
The entrees started coming out, and, unfortunately it gets worse..
Mine came first, I ordered the fettuccine Alfredo, which they claim was house made sauce, it was not. Mine of all the meals was the most decent.
I might add, we were a party of 6.
My boyfriend ordered a hamburger "Hawaiian style" and requested an over medium egg in the burger.
His daughter ordered a Chicken Bacon Ranch Burger and "cheese fries".
Another order of a Chicken Sandwich was ordered with "cheese fries, add bacon pieces on top".
A Kayak Burger was also ordered.
Chicken Tenders for the kid.
The hamburgers came out raw, not cooked in places.
The Hawaiian burger that the egg was requested came out, no egg and when sent back for the egg to be put on, it took 20 minutes for it to come back and that was after we waited and then finally asked for it. It came back out raw in spots, the egg was cooked and not runny as requested, as well as cold.
The chicken sandwiches were so over breaded they were almost inedible.
The bacon pieces that topped one of the cheese fries was cooked to a literal burnt crisp.. we asked for a replacement for some softer bacon pieces. They came out almost right away uncooked and on a side plate, whole.
The other order of cheese fry that was ordered along with the bacon disaster fry, was covered in some sort of "cheese" that looked like play-dough, nothing resembling cheesy goodness.
We stopped the man of the restaurant that was just behind the bar making some sort of drink. Told him our scathing list of issues and he really didn't seem to be too enthusiastic to help, until we mentioned it was not him we were unimpressed with.
He took two meals off, before he came to take our food I was able to capture the pictures of whatever they had tried to feed to us.
We paid whatever portion was left and of course asked if there was any sort of management available, there of course was not.
So consumer be aware. I wouldn't eat here and we let anyone know that was coming, going, or near this place know to not eat here. As they may get sick from the improper handling of food and carelessness of making your meal. read more